Second meal was a terrible veggie sandwich. They should have had at least a second option to pick from.
Pros: "We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight."
Cons: "The snack sandwich was freezing cold..."
Cons: "It’s very very poor and flight radar is below average"
Pros: "The crew should treat better passengers but overall is been good"
Cons: "Overall is been good"
Cons: "Make a flight for just for families or an area on the plane so we can all get some rest"
Cons: "Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!"
Pros: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."
Pros: "Priority boarding for parents with children was a huge help. Provided extra blankets and most of the crew's friendliness was very appreciated."
Cons: "Provided bassinet is much too small for even a 17 months old. Also very hard bedding made it impossible for the kid to sleep. We observed same with the other parents. Alone with that, the height of the bassinet makes it easy for the kid to get distracted. WORSE PART: Our daughter couldn't get comfortable to sleep and got fussy, so I took her for a walk which didn't help much. Since it was bedtime 11pm with 0 to little traffic, and to avoid her crying from disturbing everyone I resorted to one of the bathrooms with her. She did fall asleep for about 1 hour until one the FA came literally BANGING on the door. Very rude even after I calmly explained the situation. So sorry for such people with no compassion nor understanding in their hearts."
Pros: "The crew was excellent and always there to help. They managed a 15min boarding due to being well organized."
Cons: "I’m 5’7 and my knees were touching the seat in front of me- there is no way to be comfortable. You pay an extravagant amount of money and get squished in there like sardines. It’s disappointing."
Pros: "flight was on time"
Cons: "The plane appears to have left with NO luggage on board. 3 days later, I am still without luggage. The promise to deliver the missing luggage within 24 hours was not honoured."
Pros: "Efficient check in. Liked the shuttle bus service from subway to airport."
Cons: "As expected this is a commuter flight so very stripped down in terms of amenities. Tight plane seating and those overhead bins just barely accommodate the carry on."
Cons: "The crew could have checked us in...we were 5 minutes late and had to book and pay for new tickets."
Pros: "Crew on plane were very good; gate agent was not."
Cons: "Assertive gate agent in Toronto insisted I check my carry-on even though it was within regs and there was lots of overhead space (I was 2nd on the plane) but he insisted saying it would be waiting for me as I debarked (not true-came down carousel with checked bags)"
Cons: "Was delayed by 1.5 hrs and only received 1 alert about the initial 30 mins delay."
Pros: "The crew was great and friendly."
Cons: "Nothing, I think for the flight duration it was good."
Cons: "I booked this flight on Kayak. No mention at booking that this airlines has a ludicrous policy of charging $50 for a carry on bag!....wow!...last flight ever on Porter."
Pros: "Crew were lovely"
Cons: "2 short hauls. Somewhat turbulent. No one can fix that,crept the Big Guy"
Pros: "Crew was awesome."
Cons: "My seat was a bit grubby...food remnants on the seat"
Pros: "The snacks were great and crew was friendly!"
Cons: "My seat was covered in crumbs, cleanliness overall could have been better."
Pros: "Nothing about Porter"
Cons: "You should let people to cancel a trip even if they buy a basic tariff ticket. It’s just fair. It happens to me. That was my first experience with Porter."
Pros: "Nothing"
Cons: "The city I went to was locked down due to covid. Neither the airline nor budget air helped me get a refund before the flight took off.. Still waiting to hear back..."
Pros: "The staff did their best with controlling passengers who were a bit difficult. Overall a good experience."
Cons: "Implement the row by row getting off the plane. The flight back to Vancouver people were standing in the middle isle grabbing their carry on and waiting to get off the plane."
Pros: "Crew was accommodating and kept me and my family comfortable in the flight. Food was good"
Cons: "Free stuff like headphones and blanket which can be collected at the end of the flight"
Pros: "Crew is nice."
Cons: "Had to wait 15 mins because our gate was in use. Seats are old and hard."
Pros: "Clean modern plane. Nice crew."
Cons: "Seats were far too narrow. Couldn't sit back without overlapping shoulders."
Pros: "direct flight"
Cons: "like being in a flying school bus only the seats are less comfortable"
Cons: "2 hour delay with very little communication as to why. Plane was way too big for a short domestic flight (boarding and departure took longer than the flight itself). Parked at far end of the airport so 15+ mins walk to arrivals. All around one of the worst flight experiences I’ve had in years!"
Pros: "Food and drinks"
Cons: "There were no personal TVs and the small TV in the overhead was hard to see and only played 1 movie. The seats were really small and space was tight."
Cons: "Delayed 2 h for waiting for a passenger. Service onboard is quite limited. No water served!! Food is quite basic."
Pros: "Price includes checked bag and meal. Direct flight."
Cons: "We were delayed an hour and a half for takeoff but were given very limited information. The cabin was kept incredibly cold with blankets only available for sale. Food was unappetizing, drink selections were very limited, and the entertainment system was fairly outdated."
Aircraft was delayed in its arrival for the flight and was delayed from Halifax to Montreal.
Air Canada books those flights absolutely solid and cancels a lot of flights. Our connecting flight was delayed and missed so we spent another night in Montreal at our own expense. We were then given tickets with an extra stop in Toronto, so my luggage never made it to Detroit. They have no office in Detroit, so her I am a week out with no luggage and no one answers the phone at Air Canada. Now I know why everyone has so much carry on.
Flight was fine. Web site and airport rebooking for both a delay in my schedule and then a delay in AC's flight were beyond tolerable.
I would definitely fly Air Canada again. I counted down on food but these days I don't know any airline that provides "good" food.
This chicken menu has been for months, I hope AC have their menu change periodically!
My seat cushion wasn't very comfortable and the exit door was dripping water on us at the start and also at the end of the flight.
Cons: "Air Canada needs to update it's entertainment systems. On flights to and from my destination both the audio jack and screen were broken. Also, the flight did not receive any salads, leaving this vegan with slim pickings. Get it together, Air Canada!"
Pros: "Boarding was good and fast"
Cons: "The audio jack was not good thus I had to keep it steady with my hand to be able to listen to movie"
Cons: "if the flight is on time. I was delay more than 10 hours"
Cons: "The delay was ridiculous. Seats are the usual tiny ones so for a big guy they suck but over all great trip"
Cons: "You take my money for nothing yu stolen my money why why you kayak my husband doesn't travel from Desmoines he is not in system why ????? bring my money back to my account aa"
Cons: "Check in problems with precheck. There seems to be a consistent issue with seeing our precheck on our boarding pass. This has happened twice. Otherwise good overall. Time to fix the problem"
Pros: "Service was really good. Everything on time."
Cons: "My tv was the only one not working in the entire plane! LAME!"
Pros: "Fast boarding"
Cons: "Wi-Fi could be better with no interruptions. My movies were interrupted 2 times."
Cons: "A/C was too cold. We paid for Coach Plus but it doesn’t provide benefits equal to other airlines, such as free checked bag and priority boarding."
Pros: "Never got on flight."
Cons: "No delays and compensation for inconvenience. Paid extra for seat upgrade which I never sat in."
Pros: "Crew was amazing. I was traveling with my 11 month old and they were super helpful and very friendly."
Cons: "I was bummed that this plane didn’t have TVs at each seat. You were able to stream all kinds of free movies and shows on the United app but I was holding a baby on my lap and couldn’t use my phone as well."
Pros: "The crew was great."
Cons: "Seating is kind of cramped. More legroom would be appreciated."
Pros: "Not much, no internet, small seats, cost doubled because I had to know pay hotel for a night."
Cons: "Flight was 4 hrs late arriving, therefore I missed my connection flight to Dallas. I had to spend the night at a cost of $200.00 at Holiday Inn, arrived 24 hrs later. Not United fault, weather related. This is my 3rd United flight that was delayed by hours. Get first flight out in morning, less chance for hours of delay."
Pros: "The speed of the plane"
Cons: "I have a medical condition that requires me to take medicine during the flight which my wife administers for me and they would not sit us together even thoe when I purchased tickets I requested seats together"