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Never flown with Air Canada before, but it's now a top choice! Loved it!

Our AC flight was canceled not once but twice on the same day to Quebec City at Toronto Pearson Airport. 2;30 AC and 9;40PM AC flight. After having our 2:35 flight canceled, we were bumped the second time because of large student groups visiting Quebec City. We were sent to Montreal on an 11:30 flight which landed close to 12:45AM. We were given a hotel room at the Marriot Hotel next to the airport. We had less than 4 hours sleep before we being taken to the airport for our 7AM flight to Quebec City. We didn't have much time to use our vouchers given for breakfast once we had cleared customs for the 2nd time since leaving Toronto Pearson Airport. We missed a full evening in Quebec City and lost our hotel room for the night. We were exhausted the next day and missed an excursion we had planned. My wife and I are both seniors in our seventies, and we weren't happy to be treated in this manner. Air Canada could have used a larger plane to accommodate us and the other ten or so people that were bumped from their flight to Quebec City in order to accommodate student groups. We will endeavor never to fly Air Canada again in future and we will not recommend flying with this airline to our friends and families.

As mentioned before the fact that my paid-for aisle seats had been changed to non-aisle seats is unacceptable. Happily one staff member at the boarding counter did correct it before the flights, otherwise I would have been forced to submit a formal complaint. If it happens again on return flights, I will put in a formal complaint.

Horrible crew, horrible seats configuration, ridiculous space in the toilets, Air Canada is no longer a option.

Disappointing experience with the cabin crews on this Air Canada flight. Some crew members came across as quite rude, and one bumped into my arm without even acknowledging it or apologising. A little courtesy and kindness would have gone a long way. Air turbulence is understandable. Human turbulence from the crew, less so.

Crew at gate and onboard were just very OK, not very friendly and honestly seemed bothered to be there. I will give a shout out to still selling headphones for those who forgot.

The long delay was the worst part of the flight.

Flight operated by PAL. We boarded, and one engine started. The crew found some problem that could not be fixed. The flight was canceled. This run from yhz-bos is very unreliable.

Other than flights being cancelled and 3.5 hours late causing missed connections it was ok.

My ticket did not exist when I got to the airport. I had to book another flight and was still charged by Kayak