Eva airlines has very goin service, despite being low cost. Meals and fin, not amazing, restrooms always clean and staff polite and helpful
Seats. there's no way to go to the washroom when you’re seated in the middle without bothering the person beside you.
Flight was canceled was only given only a 8 hour lead time. Had to fight to be put on another airline (United Airlines) that was leaving earlier then the one EVA and rescheduled.
Service in BKK was very good at answering our question about our canceled flight from Taipei to San Francisco. Did like the lead time about the canceled flight from Taipei to San Francisco and was not given the best options.
Very good service and food. Crew was professional and helpful. Cabin and restrooms were kept clean
EVA! What is going on with your food!?!? Pre pandemic I used to go to Taiwan at least twice a year and always flew EVA — the food was consistently tasty for airplane food. Post pandemic, it’s not great at all. Step it up!
Great experience, comfort and food is delicious. Always great service and one time
The food from Los Angeles to Taipei made me throw up. The flight is also not comfort. But the staffs are very friendly and nice.
Flight staff were very courteous and efficient. Aircraft (seats, lavatories, etc) was kept clean and replenished
Aircraft was late getting to the gate - probably due to weather. We left the gate one hour late and had to wait another hour since we lost our slot in the takeoff queue. Our box was very wet and was falling apart when we got to Clark. It appears that luggage was exposed to weather in TPE while waiting to be loaded. Crew, however, handled the delay well and was able to provide planned service.
Very nice staff members are very nice and friendly helpful
The internet connection was perfect, and the updated entertainment systems that allow me to connect my Bluetooth earbuds was excellent
It was good to receive a card for my birthday
It would have been better if it wasn’t cancelled
Flying in the Dreamliner is always comfortable. Though the food options for Air Canada aren't great.
No TV's. Seats are super uncomfortable. Crew was great!
The connecting flight was canceled without any compensation. I spent the whole night in Vancouver International. Very bad experience.
Service Director cut all cabin lights and window screens defaulted to dark, but it was an afternoon flight going west. I spent hours trying to see what was reading as reading lights weren't working either. What the hell.
The food could have been better. The flight attendant was the friendliest and most helpful I have ever had.
The Entertainment system was nearly useless because videos kept stopping then jumping over segments at random but closely spaced intervals. About 75% of the plane gave up trying to watch and then the gaps and jumps became shorter, It was terrible and made it hard to know what was happening since it was not a normal buffering pause where you still get the cont6en t. Instead the video would pause then jump ahead missing short segments and dialog entirely! The economy class seats on all flights have less and less legroom. I’m tall and the upgraded seats are no better for the leg room, not worth it. I flew from Toronto to Calgary….The staff at YYZ was awesome and kind. My flight’s (prior) incoming plane from Liberia had been delayed over 3 hours and the attendant quickly and kindly transferred me to the earlier flight that got me in hours earlier. Such a great staff!! Every staff member on the plane was very-very Canadian/Kind . Great job and attitude you folks! The plane itself was new and in great condition, except the issue with the video streaming.
