Worst kayak is worst ill never ever use kayak ever again !!
Seat did not recline at all, wi-FI did not work at all. Those are both very unfortunate for a 14 hour flight. Crew and food was of course very nice as always.
Delayed and missed connecting flight. But Emirates took care until next day flight. Thank you
Very pleasant.The crews are very nice.Food were excellent.
Better boarding process at Hyderabad airport Better time management by air hostesses in providing the meals
Very bad !! My confirmed ticket got canceled with out notifying me in hyd airport , crew didn’t help us out !! They were very rude!! They made me pay for the confirmed ticket again !! Can you please let us know how I can get the refund for the ticket I paid
Quality and tasty Food and service, bigger seat comfort and leg room, etc.
Crew in Hyderabad could have been more helpful they were only focused on ripping customers.
My parents travelled through emirates for the first time. They were happy with the service provided and the travel.
Good could have been better. Emirates used to have really good food and lately it’s been sub par
The flight from HYD to DOH was delayed by 3 hours and we missed the connection from DOH to MIA. We had to wait 24H more to get the MIA flight. It was a total disaster. If the flight crew had waited 1 more hour to accommodate their 3 hour delayed flight, we would not have lost a whole day !
First off, it wasn't clear that my first flight was to be operated by IndiGO. While the flight itself was fine, this meant that my whole initial check in where I would've properly verified my seating on my Qatar flight/requested an upgrade was impeded by the fact that I had to check in with IndiGO. They said I would separately have to go to Qatar counter to deal with second flight leg issues, which was impossible given how long the check in took/no time available to do so.
excellent! movie selection just ok, but everything else was wonderful.
The boarding process was awful-the computers were down and there was no way to check in. Took extremely long, very chaotic and no guarantee our bags were even getting on the plane. I was also delayed and took away from any time i had to catch a connecting flight.
Charged extra amount for the baggage wait. Even it’s less than 23kgs. Those machines are showing wrong weight and they were charging money wantedly from everyone.
The seat cushions are absolutely lacking, not sure if they know the passengers are traveling for 14 hours straight, but the padding made our back and butt ache like crazy. The entertainment console had its own problems, either the headphone jack wasn't working or the power outlet via usb or ac outlet was not working. Not to mention the seat handles were not adjustable in some planes in the middle or on the aisle. Qatar may be operating a very old fleet of planes to make as much profit as possible, but passengers may not be following them for long, should this treatment of its customers continue. Qatar, wake up and do it right by your customers, or they may not be your customers anymore.
Moved seats, didn't accommodate requests to change seats even though other seats were available.
They shld improve and provide a lunch or dinner in an international leg
Terrible. The website insisted that I wasn't logging in correctly to confirm my flight. It also wouldn't let me register as a member. I was unable to get a boarding pass until 4 hours before the flight so I couldn't get through security and had to wait. It was unlike anything I've experienced in decades.
I encountered challenges with the boarding staff during the boarding pass issuance process, leading to disagreements. Despite my agent's information that carrying a small cabin bag along with a separate bag containing my laptop and purse was permitted, the boarding staff did not allow it.
I was mislead in the booking thinking I was purchasing via kayak however underpricer was the ticket vendor and I did not have access to seat selection, wifi or the lounge at the airport with my business class ticket for this reason. I did know know these issues were going to occur when I bought the ticket, I was very displeased
Over all good experience. Cabin crew should have been more attentive and the food quality should improve.
Crew from ground is great but the aircraft is small and last 3 rows luggage section was occupied by crew so no space for travelers. Food was OK
From Chennai to abu dabhi Abudabhi to Chicago Both flights are good , good service too
Air hostesses were great. Food was good. Flat bed is not that flat or comfortable.
Seats were very comfortable and the staff too was very friendly.
Early arrival. Good boarding. Deplaning this flight is very slow both coming and going. Baggage arrived quickly for Pearson
Did not provided with option for class upgrade. Staff at gate was not able and willing to accommodate with class upgrade, eather with plenty empty spots in business and first class.
Used to Etihad employees are very rude and unprofessional but now better than before over all is okay now
Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.
Great, the item that impressed us. The most was the fact that some of us were gonna have a tight connection and the crew invited those people with the tight connection to stand up and leave the plane early. Great idea and it worked for us
Overpriced. Exploitative price gouging. Appreciated getting bumped up to a seat with more leg room though.
Announcements were unintelligible. Entertainment system was non-existent. Ground crew kept changing story for flight delay.
Crew didn’t care at all. Very bad attitude. Food was awful. People changing poop diapers on seats. Very disappointed.
One of the Male serving crew was very rude and not helpful. Whenever asked Hot water to drink, dismissed the call and asked to come at back and take it on our own.
Very good. I liked that I could go through US customs in Montreal
I was randomly deplaned in Canada for staff's fault. Terrible experience and caused me a lot of delays.
Poor airlines. I paid 2300 dollars for economy ticket from Delhi to Dallas for which I normally pay less than 1000 dolllaes. Flights got delayed passengers where not looked after at all. There was no one to help the connecting passengers. The food in the airlines was stale and bad I will never travel jn air Canada again.
Flight was smooth and on time, seats are cramped and apart from dinner and breakfast, food was scarce, never replaced the consumed items. Attendants just vanished after dinner
Was looking forward to this flight and better than usual service from a North American carrier, sadly not the case. If over 6ft the lie flat seat space is restrictive due to the table below the screen. That said, did get a decent sleep on the 16 hour flight. Air Canada is a carrier that configures planes with minimum toilets, there are only 2 for Business and despite only being 75% full there was usually a wait as Premium Economy were also using the toilet behind the cabin. Amenity kit is nice but no slippers provided. The journey involved 3 flights on Air Canada and every one was late and had to be rerouted, at least my luggage arrived at the same time.
Missing 3 out of 10 checked in bags.Transfers in London and Chicago are chaotic.
My bag stayed in London - it didn't arrive in JFK and I was informed it would arrive at my address next day. I'm still waiting for my bag and it has not been delivered. I have an air tag, my bag arrived at JFK airport around 12pm and it has been moving between terminals since then. Now they said it may arrive 1 am or tomorrow. I'm jet lagged from my flight from India, without my suitcase and may need to miss a work day (Monday) because my suitcase was not delivered at the time it was promised (today, in the afternoon). The suitcase delivery service is not reliable and I'm not happy waiting around the entire Sunday to hear that it may or may not arrive today.
Limited entertainment. Music - very limited variety of music. Suggest more options in Hindi, Telugu, English for flights leaving from Hyderabad.
Staff except one has poor attitude. No cabin crew seen for several hours during the flight in business class. It felt like I was traveling in economy Drinks bad in business class Flight was late for no obvious reasen and I missed my flight to Miami I was put in a 3 star hotel in London although I was traveling in business class. Dinner was aweful at the hotel Overall very poor experience
Horrible experience. They broke the handle of my checked in suitcase and then refused pay for damages
A great flight. The crew was excellent too. Of particular note of excellence was the gluten-free meal which was one of the best offerings I’ve ever had on a plane. Outstanding work, BA chefs.
They damaged my check in bag and when I filled complaint they gave some minimal amount which is not even sufficient to buy new bag. Vey unhappy with this experience.
Very Stress free Lounges were superb. Crews were caring. I loved it.
The layover time was barely 1.30 hrs and the security clearance sucks. I almost missed my flight but for the help of a manger. She held the flight for me. My baggage did not arrive. The entertainment did not work, I had to switch my seat 3 times for different issues. The travel was not fun
Great and pleasant service and smooth flight with wonderful and clean amenities.
