I cant wait for planes to have shorter rows with more space! otherwise, all fine thankyou
They lost the stroller and car seat which they found after 4 days, and on the way back they damaged the stroller.
Damage lagguage, They lost the stroller and car seat which they found after 4 days, and on the way back they damaged the stroller.
Same situation saudi lost my pram and car seat and damaged lagguage
My gag was left at liayad airport when I landed at jeddah airport 9 am I waited for my bags at jeddah airport till 2.45 pm almost 6 hrs bad very bad
Apart from chaotic boarding - which I totally understand was outside the control of gate staff. It was comfortable mid haul flight. Well done to cabin crew for their patience and hospitality with largely elderly passengers returning from pilgrimage.
The intettainme is old stuff and difficult to get by WiFi and the chair is not comfortable at all although the staff were excellent but beyond their limited
Overall a great experience, no movies were available. Bags were delivered a bit late. Seat controls were not working well. I couldn't make my bed fully flat.
It is almost 7 hours journey ,you should have provided with TV entertainment and mobile charging
I think the staff was short. Being Vegan, I ordered a custom meal. The meal was not provided both two ways. I assume they forgot. They were short on staff. It was taking for ever to provide service. people were getting restless.
I didn’t have food and they don’t include entertainment. Not much leg room at all. Staff were great.
I ordered short ribs for main course. It tasted sweet, really sweet. Horrible.
The onboard service was fantastic, really in a class of its own
Delayed due to a technical fault, one small bottle of water, no USB charging point Not much to like
Terrible. A 6 hour delay and no one could be bothered to communicate or help change routes to avoid unnecessary delays and frustration
Boarding crew is unfriendly as i was asked to handover carryon luggage too upto final destination Bangalore I was not prepared for that and i had to travel without my diabetic and hypertension medicines
My seat was broken and unable to fully recline. My USB power point was not working and nor was the one next to me. It made a 12 hour flight feel a lot longer.
The seats on the plane and at Heathrow Airport are so uncomfortable
If they wouldn't have canceled the flight WITHOUT informing me until I looked at my ticket and saw I had 2 extra layovers in 2 different cities than the ones I paid for? That would have been nice.
I have something to say about the flight I took from London to Gothenburg, after my flight from Austin to London. I fly a lot and have done so for decades. I first flew to Scandinavia in 1973. My former wife is Norwegian. The main thing was the experience at the Gothenburg airport. Three flights from Britain arrived around the same time. So there were huge lines at immigration since Brits are no longer a part of the EU. After over an hour in line, I finally gave my passport to the immigrations man. You’d have thought I was an Afghan. I just barely got into Sweden. I had to answer all kinds of blunt questions. I had to show all kinds of onward tickets, addresses of places I’d be staying and it was pretty daunting. Perhaps it has to do with the situation with Russia. British Air might have done something to prepare people that things have changed a lot and they’d better be ready to run the gauntlet when trying to get into the country here. Thanks for listening and taking this into consideration. Sincerely, a senior citizen of the USA
Check in was madness. Boarding was madness. The flight itself was OK, and the flight attendants were nice. Connection to my next flight was two hours. But based on my arrival gate in Cairo, and next departure gate in Cairo, the whole two hours were needed given the inefficient procedures. At the end of my journey (connected to Lufthansa after Egyptair), my checked luggage did not arrive, and after 4 days, has still not arrived.
Everything was ok except cleanliness of the plane, it was poor.
It was appalling! Using small aircraft for 5 hour flights is ridiculous! No legroom, terrible food, no drinks apart from water, tea and coffee (once only) makes it a terrible experience. The cabin staff really badly handled the behaviour of an extremely obnoxious woman who insisted on fully reclining her seat for the duration of the flight with a very tall man behind her. She abused his and the staff and they were not able to deal with her at all other than to tell the man that they are reclining seats and they could not prevent her from doing so. They were also very slow to react when a large nu of passengers stood up and started taking their luggage out of the overhead bins whilst the aircraft was still taxiing at Heathrow. I will never fly Egypt Air again! I know this isn’t the airline’s fault but the security at Cairo airport was a joke. With the terrible security record on flights out of Egypt, they really need to take it seriously. Scanners weren’t working, liquids were allowed on, only one person operating the cray machine and searching bags caused a massive backlog of people…I’m convinced you could have got anything onto that plane if you were determined enough. By the way, it was the same story in Aswan airport.
The plane was old and several things were broken including my seat. The sinks in the restrooms didn’t drain. The armrest on my seat was broken so the seat was constantly reclined. The tray table was broken. The fabric was coming off the seats. The overhead bin doors wouldn’t stay locked. The hotel accommodation was disgusting.
Boarding was chaotic and disorganized, and the foot rest to my seat was broken. But the food was good and the flight attendants were kind and attentive.
So bad we never travel with Egypt air bad service smells bad food bad Ching my sets to back
Food was terrible (I tried the beef plate). Service is improved. The plane is new so it was good enough
Horrible old filthy airplane with brooking seat and entertainment system
Boarding was a nightmare. Still the B773s don’t have WIFI and are a something from the 90s in terms of comfort.
Cairo airport has probably the most stressful and overcomplicated security system in the world. Can't really blame Egypt Airlines.
