Decent entertainment although my wife was not offered any ear buds so couldn’t enjoy. Real issue was the appalling food. Presentation was unacceptable with cheap hard to open packaged bread, plastic cheese again in hard to open shrink wrap, main course in small cardboard box again hard to open, wooden utensils which lack substance making the whole experience poor. Surprised I didn’t cover myself or neighbour as the food moved all over the place. Breakfast calzone was dry and unappealing with the staff basically throwing them around. Very disappointed
Bad flight cancellations no notice until 11:00 pm could not call no response from them would not call back chat was not working had too book another flight ask for my money back so far only 97:00 of the 430:00 is pending in my account not sure what too do next
Westjet requires you to check in on your cellular. This takes about 5 minutes compared to when there were live humans doing check in. Ultimately the machine meant to spit out boarding passes and baggage tag went into the pinwheel of death. I also got a sternly worded email telling me I was ineligible to check bags, even though I’d checked one. The dude who eventually checked me in barely grunted at me and didn’t give me a baggage check. Had my luggage gone missing, I don’t know how it would have gone. And then there is the chaos as people jammed huge carry ons into small overhead bins. Westjet is a cattle car.
The back seats are crowded and at times uncomfortable. I guess that’s part of the price of paying less for a seat.
Having a lot of delayed flights on West Jet, however things always work out. So no complaints.
The flight itself was good, the departure process was a little chaotic but once on the plane it was fine. The carry on luggage amounts is ridiculous. My husband’s suitcase was left behind in Kelowna. We could see it sitting there with our airtag. It was put on the next plane 6 hrs later but it was not delivered until the next afternoon. Unfortunately we had a business meeting Friday morning so he had no change of clothing for that.
Only thing better would have been a direct flight from Kelowna
The connecting gate at YYC for YXH could have been closer. We de-planed in D and had to walk to the lower level on the far north end (on the other side of A)
I am a small person and I had barely any room to move. The rows of seats are WAY too close together and are very uncomfortable. My partners legs didnt even fit in the space in front of him and he had to splay his legs out into both directions in the other passengers areas. I can't imagine being bigger than we are and trying to fit into those rows. Unacceptable.
Travelling with children, they made sure we were comfortable, provided assistance both boarding and leaving the plane
I have flown this route before, so far they have been unable to depart on time, then my connecting flight was canceled, likely due to this vs fake mechanical issues
Just fine, got me from point a to point b, nothing to complain about.
Complimentary food options could be better. There should be a little wait between people boarding with children under 6 and the rest of the boarding. There isn’t enough time to get yourself situated before take off.
I’ve wasted 7 hours of my time because of the delayed. ;(
I had boarding pass on my phone. Husband and I were seated together. Agent printed out boarding passes and we were separated for the flight
Good overall but I’m 5’10 and seating is always tight
I was instructed to put my carry on under my seat, because it was a backpack, not a wheeled carrying. It it almost the same size as a wheeled carrying, soni had no legroom for the flight and could not even put my feet flat on the floor. I spent the entire flight with my ankle and knee twisted and could barely walk by the time we landed. As other travellers boarded, the same flight attendant allowed them to put their small backpacks in the overhead bins, along with their wheeled carry ons. There were empty luggage bins when the plane took off. Air Canada clearly does not care.about the comfort of their passengers.
A lot off people carry on real big suitcases. I wish the staff start enforcing the size of carry on
I wish they would clamp down on the people bringing large luggage onboard
Never took the flight. I booked this back in November because I needed to make a connection in Calgary. Air Canada canceled my flight unilaterally and never provided a better alternative that could fit my schedule. I would never flight Air Canada based on that experience.
Their "free personal" requirement is to have your bag fit in a containment frame that is way too narrow and slender than the space under the actual plane seat (the length of my vitamin water was longer than the width of the containment frame. They had personel at the gate literally designated to hounding people's bags in the zone line up, and forcing them to measure their bag again if he felt "the bag might be too big for personal item". If your bag was too big for their scamming measurement criteria you had to fork up $110 CAD for the carry on cost ($85 at the 24hr online pre-check in). Plane had no entertainment, seats did not recline, and no complimentary snacks or drinks. Unless I have a short flight with zero bags, I won't be flying Flair ever again.
Not good Even after I made my booking, I was charged $90 for my boarding pass. I have collected boarding pass i pay $90 near . Flair airline not good. Without pay no boarding pass.
Personally, I will not use this fight again. The service is poor, you have to buy even water. They don't provide anything even sneak, you have to buy. They said Personally items for 7 kg. Then they use some measurements, if you have 7kg and if it's not getting inside of their measurements, you have to pay 80$ this is robbery. I will prefer other flight then this. I am désappointement taking this airplane.
The crew of this flight, specially the flight attendant in the front were the sweetest I’ve had in all my life, I genuinely hope they get a race or sum cuz of their efforts. It was just quite unsettling that the flight took so long to departure. It was supposed to leave at 10:35pm and we ended up taking off at 11:22pm…👎🏻👎🏻👎🏻
TThe first time I have ever flown with flare and both ways sucked
Long wait for baggage check in with only one on site attendant.
The airplane smokes and they think it's normal.... this is sign of deterioration
Flair aircraft smokes before takeoff... and this seem normal to air hostess..... smoking aircraft is not a good sign of safety
Flair’s customer service isn’t helpful at all and their refund is a scam
Other than being delayed two separate times and wasting half of the day waiting in the airport everything was actually very good.
