Very good AC Rouge flight YYZ-TPA. Great crew, all went smoothly. Thank you!
Service is pretty good. Sandwiches have to be purchased but I’ve bought my own food. Seat was comfortable and various movies to chose from.
Very nice Crew! Not much entertainment, but it was only a short flight, so it is okay for this flight.
Flight was cancelled. Had to wait around the airport for 5.5 hrs for later flight. Entertainment system was not working.
One leg of the flight arrived late which necessitated a rebooking on the next leg. Although there were no major weather events in play, best choice offered was a 7 hour wait in the Vancouver airport for a 4 hour totally packed red eye flight to Ottawa. No opportunities to return earlier via other major hubs like Toronto or Montreal. Felt very much like national routes were no longer well supported. Adding insult to injury, entertainment system for my seat was out of order. Thought I might use wi-fi, but discovered it would cost $10 per hour! Paid a lot for the flight as it was over the holiday period. Probably won't be doing that again.
The flight was terribly cold with no blankets available, not even any to purchase. They charge you for earphones and for food though they provide pretzels or a cookie with refreshments. The seat was very thin and generally uncomfortable. I would not use them again though the crew were very nice.
Everything was on time, loading and unloading went smoothly, and the staff were positive. I wish the seats were more comfortable and had a little more space. I was in the middle seat and had to keep my elbows in so I didn’t bump my neighbour’s arms. Would not like a middle seat ever again. Would fly Air Canada Rouge again 👍
Easy check-in at yvr Pleasant flight crew More comfortable economy seating than usual
I was happy with the screen in front of me, that for a long time it was just black and not visually distracting. Then I discovered that I could just turn it off if I wanted to. Then I found some simple games and was happy to play those. I was happy with the service too. I do wish I understood the zones though. I wish there was a way for us to board and disembark more efficiently, or at least to board more efficiently, like having all the window seats fill first from the back to the front of the plane and then the other seats? But I do realize that there are perhaps already hundreds of more industry specialized experts & analysts who have been looking at efficiency for decades! I just take the stop & start boarding process with humour and I happily sit to await a simple departure after all those around me have been standing or bending for far too long. You must be used to it, but it still mystifies me why people hurry up and then just stand there.
It was good. My original flight was delayed and they put me on and earlier flight to avoid missing my connection
