C$ 1,129 Find cheap flights from Kinshasa to Montreal

Forced to check my bag which fit in carry on, boarded and then sat for over an hour waiting to take off with no explanation.

No wifi on the long haul flight, food was trash and no vegetarian meal options

Overall, the flight from Atlanta to Orlando was acceptable, albeit delayed and the typical temperature issue on the plane (hot) which has become somewhat expected. However, the staff at gate B22 for connecting flight DL1562 was disappointing. And to clarify, there were two gentlemen behind the counter — one pleasant and the other, Larry. Without question, Larry should not be in hospitality. My wife and I were first in line and when Larry walked in behind the desk, my wife greeted him with “Hiii Larrry”. And while she can be bubbly at times, and I get that it was late, the conversation morphed as Larry asked if she was drunk. At first I assumed he was joking (still not appropriate) but he was not. Clearly he was having a bad day or maybe just hates his job. In all cases, his behavior was unacceptable and offensive. The only saving grace is that he was equally rude and dismissive to all of the surrounding guests as well—although, I’m not sure if that is a good thing or not.

They separated our seats and moved us to the back of the plane. Hundreds of dollars and thousands of miles used and this was my platinum member experience.

Did not get a vegetarian option in 1st class and the video was not working.

Love delta but the delays and long waits for updates was just too much this time.

Flight was canceled so it was not a great experience. Boarded, then deboarded. Delayed, boarded a new plane then deboarded the 2nd plane and flight was canceled. Then booked a fight to Rome and took a train to Venice the next day. Lost an entire day +

I've flown many many times on Northwest and then Delta. The crew on this flight were absolutely the best I've had the pleasure of being looked after by.

West Jet has a horrible boarding process and the seats have no cushion.

Everything went smoothly. I didn’t like that when I booked in the main cabin my wife and I weren’t seated together. One would think when booking on an option that allows picking your seat. They would put you and your travel partner together. Had to call to get it sorted. They did fix.

Very good crew. Food service above average. Seats very small for a 12 hours flight.

Boarding was a disaster being moved by Air France by bus to the plane. The plane should have been at the right gate.

They lost my baggage and I still have not got it back. Disgrace

Extremely poor. First - and oddly enough, Air France denied access to the Business Class lounge at CDG to all of us - although we were all flying Business Class. It is amazing that an airline denies lounge access to its passengers flying on business and paying several thousand dollars each ticket. Second, the food on Business Class on absolutely horrible. Air France must have made an effort to prepare bad tasting dishes (not even the ice cream was good). Third, the cabin temperature was too hot and although we complained many times, it never got cooler.

The first half from DC to Paris was very good and the staff were very helpful and humble BUT flight from Paris to Mumbai was sad. 1) it was packed. 2) no space on head compartment 3) crews were unresponsive to the calls 4) one crew member literally banged the bottle of water after giving me glass of water. A little water splashed on me and she was unapologetic 5) with so many hours of flight, little leg space should be taken care else don’t fill your airline till brim which affects your crew and they remove anger on us. 6) huge line for washrooms. 7) 2nd half journey was pathetic

At check-in at Guarulhos Airport, I was coerced to pay EUROS 100 for each of my two teenage kids travelling on economy premium on the same flight (total charge of EUROS 200) to AIR FRANCE on the rational that they were on a different class and therefore they would require additional care from the flight crew. My wife and I would be (and actually flew) only a few meters from our kids on business class in the same flight. Air France took EUROS 200 from me in exchange for absolutely nothing. My kids are seasoned travelers and independent, and in any event, they were not given any special or any other assistance or attention by Air France flight crew as result or in connection with the fee charged from me at any given time during the flight to Paris - so ABSOLUTELY NO SERVICE WAS PERFORMED AND THE FEE WAS SIMPLY ANOTHER WAY OF “MILKING “ EXTRA EUROS 200 FROM ME. Worse, Air France made us wait for everyone to deplane in Paris to let us deplane - after an Air France Paris representative ridiculously confirmed that our kids were our kids, with our kids at that time already by our side seating in business class. We almost lost our connection to Malta as a result. Such a scheme from Air France is outrageous – especially because it penalizes its customers flying in business class or in first class. I would have imagined that Air France would have wanted to attract clients to fly its premium classes – not to charge cheap EURO 100 fees and to keep them waiting to deplane with their families after 12 hours flights at their destination. You won’t see us any time soon Air France and best of luck with your strategy !

I paid 3 this and dollars for two tickets. No food, minimum drink, confused service and very uncomfortable sear. There was zero difference between busy ness and tourist class. I received a pathetic apology

Forty five minutes late for departure. Staff were pleasant. Food was adequate but not outstanding. Entertainment system was very good, as it usually is on Air France.

Good. Food items are ok but not really healthy (no protein for the vegetarian option, just a total of 2 gr total) so not fulfilling. Also, no airline is educating passengers to behave and have common sense: let the one sitting by the window pass first, leave toilets clean after use, etc. Humanity is just getting rude and more disgusting by the day and without education or enforced common sense no

The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.

The boarding process would have been better. When people are flying internationally and the airline is a member of Star Alliance they cannot have different rules for carryon baggage. Brussels Airlines made us adjust the weight of our carryons based on their rules even though we were flying international and our next flight was with United which does not have weight restrictions for carryons. That was just ridiculous.

We waited in line for more than 30 minutes to go through the check in (after the staff summoned us). Once on the plane we had to wait almost two hours before takeoff. The copilot said that it was not their fault but that the plane had arrived late in the first place and lost the slot to leave again because of the heavy traffic, This is completely understandable in our times, but I would have expected a little bit of pampering from the staff. We received a tiny little cup of water because we complained. Not a coffee, not a cookie, no music on the plane, no plugs to recharge your cellphone. It was very cold inside the plane and someone asked for a blanket for a baby - very harsh answer from the staff, no blankets on this plane. I think they should review their instructions and team spirit as traveling is also the experience, not only getting from A to B. And it’s not fun to interact with staff that doesn’t seem like they are enjoying their job. And as far as I know and judging from the cost of the ticket Brussels Airlines it’s not even a low cost!

Terrible seats. Whoever designed the seats should try taking a long flight in it themselves.

The crew and the flight were excellent, the food might be better!

This was absolutely one of the worst experiences of my life. I came to Europe for a 2 week trip and the airline was probably the most disorganized airline I’ve ever seen in my life. They lost my luggage. I had tracking on it for just such an occasion and told them EXACTLY where it was in the terminal and they somehow failed to get it out on the flight that night, since we were leaving for Switzerland the next day there was no way they would get it to our hotel in time. Seriously, take another airline at any cost. It’s not worth whatever you pay…you’ll end up paying a lot more in the end. My medication is in the bag and I can’t get to it and don’t know how I will get it.

I missed my connecting flight due to long lines at security and immigration. Need improvements

Food quality is deteriorating each time, last year was very good. I avoid the plane food lately.

Been flying on various airlines, all over the world, for 50+ years. The food on Brussels Air was easily the worst I ever endured.

I felt the overall quality of the plane and food service was less than that of their partner airlines, United. An example was wine was served in paper cups in premium economy class. There was no real silverware, napkins or a welcome kit other than a pillow and blanket.

Boarding time was a bit slow causing the flight to not leave right at 5 pm,but other than that it was fine.

Check in was confusing with the kiosk at the airport. Just too vague and not enough explanation of what to do.

The air crew were nice and friendly and the flight itself was uneventful. ATC control delayed our departure for 90 minutes, It was chaos in Montreal for those making connections but the AC ground staff did a good job helping.

Entertainment system has been failing several times. This is not only entertainment, but also individual lights and ability of calling flight attendants were being disabled.

It was ok. Last minute change of the gate. Small and non comfortable seats, terrible food, and very unpleasant service from some crew members.

No service in the main cabin whatsoever! I finally ask for water and was requested to get out of my seat and come back to the flight attendants if I wanted water. 3 hour flight, some bumps, but seat belt sign off for about half the flight.

The entertainment , bad movies and not too much to select.

I’m not a small man but a little more leg room would make a big impact

The crew was excellent, taking off and landing was great, but the seats weren't comfortable and we didn't have any good food.

Solid value in general for economy traveler's, tho the quality of the food and general presentation could do with improvement.

My husband has disabilities, the crew on the ground as well as in the air were so helpful, taking some of the stress from me. Thank you!