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The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ

The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline

The food was ok. The crew seemed like they were cranky. I had one guy get mad at me for passing in between the storage area to get to the other toilet. I can understand if it's not allowed but reprimanding me like I'm a student saying "This is the last time!" was not appropriate. During my meal time, there was a French family around me. No problems there but when we usually have meals, they are supposed to put their chair in the upright position. These people did not do it and the steward did not tell them to raise their seat in the upright position. However, I was told to do so! So, me and another person next to me had to eat with the monitor almost touching our faces. Furthermore, a lady in front of me was putting her feet up and preventing another elder passenger from putting her seat back. To make it worse, she was continuously hitting her back into her seat, shaking my monitor while I was watching a movie. A crew member did speak to her about it but then she accused me of pushing her seat forward! The crew member gave me a death stare and told me to stop pushing the seat forward. I did not even touch her seat at all, if I did, she would know it. Her boyfriend also stood up and tried to push her seat even further past the maximum decline to no avail. None of these people were reprimanded but the steward, some bald guy, was extremely friendly with them and did not even try to instruct them to do anything until it was time to land. I resisted the urge to really argue with them because I would have obviously been seen as the aggressor (I have no idea why). I hardly said anything on this flight except "more wine please" and "sorry" if I bumped into someone accidentally. Overall, it was an annoying flight and I had to resist the urge to yell at the steward and the people he was overly friendly with. The happiest moment of this flight was leaving it.

One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...

Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)

The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .

One of their staff was so rude with discriminative. Such a reputed airline shouldn't hire such kind of arrogant attendants.

The boarding was one of the worst I’ve ever experienced. The fault lays on Ohare Airport and not so much the airline. The waiting area by the gate was the size to accommodate a regional flight for 20-30 people and right next to a busy walkway. When you cramped nearly 300 passengers into that space is was unbearable.

The seats are too cramped in that plane. If you’re above 1,80m consider alternatives or first class I guess… There were no emergency exits to seat somewhere with more legroom

one of my bags was drenched with fish smelling water and all my new clothes bought at dublin and the 23kg checked in bag were all gone waste with very pungent fish smell and also having stains

Old cabine without flat bed in business for a 12 hour flight is not acceptable

Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.

Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.

They charge me for luggage which is was included on the ticket

Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.

Food could have been better especially the breakfast. Overall it was a good flight

No bording was given for next trip on same carrier, food was very moderate.

No birding was given for next trip on same carrier, food was very moderate.

Lost luggage, 2 bags were badly damaged and one of the bags came open.

The line at boarding was not well organized and managed

Friendly cabin crew and the flight was on time. Would recommend toanyone

Nothing really was great as such. Seen other no name airlines perform better.

Not a good experience from Lagos was very terrible paying for one extra bag is #403,600 in dollars is $331 which is too high and when get to Ny I don’t receive my bag till 2nd day some of my stuff was damaged am not really happy with Turkish Airlines very poor services.

There was a Turkish Airlines employee sitting in front of us, we noticed from her conversations we witnessed with the cabin crew and the fact that she boarded business class. She was sat in 16A. Firstly she was talking loudly the majority of the flight with two other men, one of which was leaning over the seat in front of her. This was disturbing as they were talking loudly and we were not able to sleep. The 12 hour long flight turned into a nightmare, even the noise cancellation didn’t work for their chatter. Secondly she requested extra meals from the crew for her male friends. We believe the meals came from business class. They also took their e-cigarettes out and were caught the cabin crew, but no further action was taken. Sitting in economy and seeing this is extremely disheartening. Next time I will book Emirites, I don’t think their staff would be allowed to behave like this.

The flight departed on time and the staff was professional.

My mother got sick and dying and i have to change my flight and they charged me $2260 that is redisclose.

Traveling is Okay, but staying in Istanbul, specially Wi-Fi in airport terrible.

The crew was excellent, but the flight was a little delayed and the temperature on the plane was too warm.

Food not good, flight attendants not the best, not accommodating very ruff

I canceled this flight after turkish airlines did not provide any consideration for a death in the family while in Singapore

We missed the flight to Barcelona because the flight from Baltimore was delayed. We flew on Vueling VW6653. Our luggage didn’t arrive. Please help us get our luggage. We are staying at Hotel Gran Via in Barcelona

They allowed some guy to move seats after 3hours of him being next to someone very sick, There were several empty seats, but they moved him to mine. I find that incredibly inconsiderate and should not have been done.

Excellent. Very nice and comfortable business class. Only negative is that it was difficult to hear the pilot’s announcement.

Food not so good. Need more veggies and whole grain especially the late food. Couldn’t figure out how to use the entertainment system.

Check in was horrendous! Economy took 2 hours before seeing an agent. Business class was 0.5 - 1 hour.

The first class flight itself was first class, however getting to the airport and getting through the airport was agony. The BA flight sat on the taxiway for ages and caused us to miss our connecting flight which meant half a day lost. Our return flight on BA was cancelled so a dawn flight was made and we lost another half day. Goodby BA

In economy and food was ok, but with limited leg space (and I was in a 2 seat configuration) it was difficult to eat with a tiny seat tray. I spilt wine on my trousers. First time on British Air (I usually fly Turkish Air) and in a 777. Heathrow was pleasant but changing terminals awkward.

Starting with the flight Cairo to London the plain was so poor no entertainment at all uncomfortable seats although it’s 5 hours long,then an American airline plain took me from London to Miami it was a bad experience the crew most of flight time not available and they asked us to help our selves for any snacks if we need. From Miami to London actually was perfect flight with a huge plain and perfect crew but from London to Cairo was horrible plain with stiff fixed seats not movable no entertainment or wi fi very poor Menu which is unacceptable for a business class

There was some delay at Heathrow where a machine needed to "start the engines" wasn't available and they couldn't even find the team tasked to do it. Unacceptable. Caused about an hour delay and seemed unnecessary. Also saw several passengers abusing the overhead luggage situation, having too many large bags and not leaving enough space for others. The crew was good and the refreshments were good in quality and quantity.

They cancelled our ticket, gave us no warning, they reissued it 4 days prior to trip and it was cancelled again when we got to the airport- very stressful, the flight was overbooked so they drove us across Milan to malpensa

Pretty good flights! If they can let y u s know regarding delays by announcing it in the PA system it would be a good business practice!

The service was terrible. We weren’t allowed to take water on the flight and the drinks were offered only at the end of the meal. When we used the button to call the flight attendants, they never showed up and when my daughter’s drink was spilled due to turbulences, she asked for something to clean her pants at least 4 times and eventually they gave her a tissue. The flight attendants were rude and overall the flight was terrible!

Good but your male staff should be more appreciative of customers. After all you are making a lot of monies from Nigerians.

The head of the flight attendants was very rude and impolite and insisted to know my nationality on flight while I had my Can passeport! against all rules!

I spent 4 hours untill get my bags no food no entertainment on the flight

Old planes that are not being maintained with at least basic cleaning. Plane smells awful, bathrooms not cleaned either. Very uncomfortable chair. Customer service probably one of the worst I have experienced. The AC dis not work, kept us on the plane for over an hour with no water and air condition

Old planes that are not being maintained with at least basic cleaning. Plane smells awful, bathrooms not cleaned either. Customer service probably one of the worst I have experienced.

Old aircraft with a terrible business class setup and poor connection experience in Casablanca. Strongly suggest you pay a bit more and fly a different airline.

when we ask for water or any help nobody care.. they are too arrogant

Nothing. Everything, the service the delayed plane and communications to passengers, the boarding, the food access before flight, no aircon on the plane until high altitudes and super long wait for baggage claim with no direction on tv signs.