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LIM — Canada
31 Dec — 7 Jan1
Return
1 adult
Economy
0 bags
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Sat 31/12
Sat 7/1

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Best round-trip prices found by our users on KAYAK in the last 72 hours

MOST POPULARToronto
2+ stops from C$ 671
Calgary
2+ stops from C$ 1,242

Good to know

Low season

February

High season

July

Cheapest flight

C$ 330

Average price round-trip

C$ 1,472

Good deal round-trip

C$ 796

Good deal one-way

C$ 341
Best time to beat the crowds (5% less expensive on average)
Most popular time to fly (16% more expensive on average)
Flight from Lima J Chavez Intl to Montreal Pierre Elliott Trudeau Intl
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Canada

  • Looking for a cheap flight? 25% of our users found tickets from Lima to the following destinations at these prices or less: Montreal C$ 459 one-way - C$ 1,103 round-trip; Montreal C$ 433 one-way - C$ 1,116 round-trip; Toronto C$ 484 one-way - C$ 1,203 round-trip
  • High season is considered to be January, February and December. The cheapest month to fly from Lima is January.
  • On average*, there is no price difference when choosing to fly in the morning or the evening on this flight route.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking Canada flights

Top 5 airlines serving Lima J Chavez Intl to Canada

Scores according to KAYAK customer reviews
7.9
AviancaOverall score based on 13882 reviews
8.0Boarding
7.9Comfort
8.2Crew
7.8Entertainment
7.4Food
Airline reviews
Cons: "The flight attendant was rude."
Read more about Avianca
Cons: "The flight attendant was rude."
Pros: "Check-in was fast"
Cons: "Food"
Cons: "Food, snacks, drinks, ice"
Pros: "The pilots landed quite peacefully and the airplane was clean"
Cons: "Food was disgusting. Not many options to choose from."
Pros: "Good selection of movies and shows"
Cons: "Bit more consistent meal for a night flight"
Pros: "the crew was great and very friendly."
Cons: "I wish my return itinerary hadn't changed, that was a bummer. going from 10+ hours to something like 16+ hours was annoying."
Pros: "Nothing"
Cons: "Try not to have delayed"
Cons: "Been on time, flight with 15 minutes delay"
Cons: "On time"
Cons: "The plane isn’t comfortable. Not enough restrooms."
Cons: "The boarding process for persons with disabilities was difficult, from being placed after the priority members, my wife was placed on the bus to transfer to the gate, with all the other passengers, she was rushed, crowded, bombarded by other customers. this process should be more accommodating."
Cons: "Flight cancelled"
Cons: "Landng little scary."
Pros: "You need urgently to improve the taste of vegetarian dishes."
Cons: "No movies??! For real? In a very long trip?"
Cons: "All was great nothing wrong at all."
Pros: "Punctuality"
Cons: "Tight sits, not enough room to sit"
Pros: "There were 2 friends of the crew member and they move them to first class because there were lots of empty sits in first class but they should upgrade to star alliance members NOT ONLY TO FRIEBDS"
Pros: "departure was on time, crew was very good, flight was smooth"
Cons: "food was about what you'd expect from any airline these days; we did get wine though! Six across seating in an Airbus 319 makes for limited space (but again, that's all the airlines for planes of this size)."
Cons: "The 4 hour delay to leave Roatan"
Pros: "Crew service"
Cons: "had to wait 1 hour for my baggage at Orlando airport. No choice in food"
Pros: "The flight was on time. Family boarding was super helpful when traveling with a toddler. The plane was clean."
Cons: "The seat assigned to my daughter had a faulty life jacket and the crew wanted our family to split up. My daughter is 2 and didn't like that her dad was moving somewhere else as we were taking off. Since the crew member didn't want to ask the individual sitting next to me, I asked if she would mind moving so that our family could stay together."
Pros: "Boarding staff, inflight service were good. It was first time experience to travel by Avianca airline but was happy. Improve the food for vegetarians."
Cons: "Your check in staff at Lima airport was rude, & unpleasant"
Cons: "company misteak and didn't asepted"
Pros: "The staff on the plane were extremely friendly and quick to assist when needed. Always checking in and making sure our flight was smoothly and we were happy."
Cons: "There was only one option for a snack on the way back after breakfast (Spanish quiche) and I wish there was another option for those that do not enjoy quiche."
Pros: "comfort crew entertainment passable for the age of the plane clean quick boarding"
Cons: "not enough food.............................................."
Pros: "Arrived on time, smooth ride great landing"
Cons: "Nothing"
Cons: "My mom Cancelled our trip because of a broken leg and getting a refund is a absolutel NIGHTMARE I might have to think twice to plan a trip again cause of an injury and refund"
Pros: "Great service, quick boarding, Nice, comfortable plane"
Cons: "Food is just okay, not varied."
Pros: "The plane was new and in good condition, had personal entertainment units. staf were friendly"
Cons: "Food options were limited"
Pros: "Appreciate kind staff and mellow flight."
Cons: "The made a "technical" stop in San Pedro Sula, Honduras. Only a fool would believe this was a technical stop, there were passengers getting of."
Pros: "We just spent the last 3 weeks in South America including Peru, Ecuador and Galapagos. We took a total of 9 flights with Avianca including a couple of 50-55 minute connections. Flights were consistently on time and service was great. Amazingly, our luggage made it too despite the short connections. Service was very good. The crew was pleasant and they were always serving drinks and food/ snacks even on short flights although food is usual coach fare. All in all a very positive experience. Most of the North American airlines could learn a thing or two regarding punctuality, service and baggage handling."
Cons: "Not only did they not let me board the plane because I was in the bathroom but then they charged me an outrageous amount for a new ticket to get out of Lima. Their transit staff were completely unhelpful and couldn't care less about my situation. I will NEVER fly them again."
Pros: "Nice planes"
Cons: "No entertainment"
Pros: "The Crew is well trained."
Cons: "They damage my luggage."
Cons: "Headphone jack didn't work correctly. Had to hold it in for as long as I wanted to listen to the tv"
Pros: "Nothing"
Cons: "Please read previous note"
Pros: "The crew was great - good service, attentive."
Cons: "The food could have been better ! I know on a flight it's hard for it to be decent given the circumstances, but I've had much better on other airlines. Just not very tasty at all."
Pros: "Again the attention given by the crew. The comfort of the seats. meal. The variety of the movies for entertainment"
Cons: "none"
Pros: "Not only was the flight fast and comfortable, I sprained my ankle on the way to the airport and then airline staff was incredibly helpful getting me checked in, wheeled to and from the flight, taken care of on the plane etc. Could have absolutely ruined my day but because of the staff I made it otherwise seamlessly!"
Cons: "The food was pretty awful."
Pros: "Going from Washington DC to Lima, Peru with stop in San Salvador is great because break the trip in half and San Salvador is a small airport. Going to Peru my two planes were very comfortable and with good entreatment"
Cons: "No blankets on my way back"
Pros: "Good food and drinks and great movie options. Smooth flight."
Cons: "Bring your own headphones. While it's pretty awesome that an airline gives away free headphones, they are junk and distort even when just trying to get the volume loud enough to overcome the jet noise."
Pros: "Flight was on-time and crew was friendly and attentive."
Cons: "No gluten free food options"
Pros: "Good service and comfort. I honestly don't eat on flights but they're always offering snacks and meals on quick flights"
Pros: "Excellent service, friendly staff, comfortable seats and accomodations. Will use Avianca in the future."
Pros: "on time departure and early arrival"
Cons: "2 1/2 hour layover and still not at Curaçao"
Pros: "same as above"

Crew is always pleasant

The exiting the plane was the slowest process I have ever witnessed. This is the only improvement.

Needed tv/nternet

They changed my seat number without notifying me so I walked up to the seat number on my boarding pass and looked a like a jerk telling the guy sitting next to his 2 kids that I thought he had the wrong seat. Otherwise the crew was nice. The movie selection was good, though English closed captioning would be appreciated. The breakfast was awful--no flavor whatsoever. Not at all like the delicious Peruvian food I'd been enjoying during my visit.

I paid to upgrade my seating and was put in a center seat in main cabin…. No refund

Limited food choices and poor quality

Beware of Delta staff at Mexico City International Airport, actually be cautious with most of the staff OF THE AIRPORT, NOT THE VENDORS. Delta staff check-in particularly are not only rude, but also despicable. Because technically the law is on their side and it is, as in America, federal Mexican property, well, turns out that at the first hesitation from the customer Delta (or any airline at this airport, from my experience) staff actually will call federal and National Army (you know that they don't have anymore civil police at the Federal level in MX) on you. Almost a year ago, one of Delta staff physically attacked my brother after AEROMEXICO, Delta Skypartner, did something wrong with their reservation. Anyway, watch out.

Early arrival. NIce plane. Quick trip.

Pros: "We landed safely"
Cons: "Out of everyone’s control Mother Nature"
Pros: "The seat súper confortable"
Cons: "The entertainment system was not working, and the charging stations weren’t working either."
Pros: "Crew was awesome"
Cons: "Nothing"
Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."
Pros: "Courteous crew."
Pros: "Amazing crew and seating. Worth the upgrade to premium."
Cons: "Nothing my timing was a bit off it all worked out well"
Cons: "Way crowded even in comfort plus Flight very late leaving Missoula Got to SLC just as flight was boarding for LA"
Pros: "Everything . Delta is one of the best"
Pros: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."
Pros: "Delta did a great job getting our checked bags from an overseas arrival to this flight. Boarding smooth."
Cons: "Seats are cramped in coach. Fact of life for all carriers."
Pros: "Crew were ok. Not that comfortable."
Cons: "seat need to be more comfortable"
Pros: "room and services"
Cons: "can't think of anything"
Pros: "The crew was absolutely amazing!! So kind and helpful! The captain also took a beautiful path around Rainier during a gorgeous sunrise!! The seats were very comfortable and the flight was smooth even though it was a smaller plane (Skywest). I will absolutely fly Skywest again!"
Cons: "It’s an older plane and needs a little work; but don’t we all?! ;)"
Pros: "Crew - Usual pleasant Dutch hospitality. Aircraft: Clean and nice Seats: Reasonable leg room , big Monitor easy operation. Meal: Outstanding personalized special meal requested. Served in each leg of my journey."
Cons: "First delay notification: 1 hour 20 minutes 1 hour later, Second delay notification: 3 hours 15 minutes 2 hours later: Third delay notification: 3 hour 50 minutes Fourth delay notification: 4 hours 25 minutes Fifth delay notification: 4 hour 32 minutes No explanation for reason. Last time flying Delta."
Pros: "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."
Cons: "My bag was roughed up a bit. Protective belt was torn off & signs of light damage."
Cons: "late leaving, arriving and taxing."
Pros: "Aside from the issue where we had to deplane and wait for another plane, the flight and crew were great."
Cons: "The delay from the plane problem."
Pros: "The staff at the gate were efficient and very friendly, as were the onboard staff."
Pros: "The staff was wonderful and the flight was smooth"
Cons: "N/A"
Pros: "Plane was clean, easy boarding, crew was kind and attentive."
Cons: "30 minutes late no explanations...."
Pros: "The crew, food, plane, everything was excellent"
Cons: "Haven't left yet!!!"
Pros: "Crew was friendly and helpful. Flight smooth and quick."
Cons: "Gate change and departure time change not reflected properly on boarding pass. Problems with gogo in Flight."
Cons: "4+ total hour delay"
Pros: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"
Pros: "Staff are nice, and helpful"
Cons: "Take far too long, efficiency is extremely poor, missed flight due to luggages being lost, requested vegetarian meal, when booking, confirmed at gate but didn't have me on the list for special meal. ECONOMY class has nooo room for a long flight...and no entertainment only 3 choices for western."
Pros: "The crew was nice and pleasant. They didn’t fuss over ym carry on being too big. They were very accommodating. Boarding was very quick again"
Pros: "I had an open seat next to me."
Cons: "Bumpy flight"
Pros: "Fast and efficient boarding again! Most impressed!"
Cons: "Flight was delayed for an hour. That left around less than 30 minutes to on-board. More than 20 people missed their connecting flight too. The staff was way too confused. After asking what are the options no one knows how to reschedule and all kept saying that can only happen once you land to calgary."
Pros: "Finally, we got to use a jet bridge in Guadalajara !"
Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."
Pros: "The flight attendants in this flight were amazing. By far the best I have had in a very long time."
Cons: "Sitting on tarmac in Traverse City for 15 minutes waiting for gate to open up"
Pros: "Good for an economy flight"
Cons: "Too long"
Cons: "I fly Delta quite often, and am usually pleased with their service, but the morning of June 23 was terrible. I got to the airport in Denver at 5:30 am for a 7:30 am flight to Atlanta, and the line to check a bag was about 40 people long. I waited 55minutes to check my bag, as they kept moving the ski priority people, and people in danger of missing their flight, to the head of the line. There were obviously not enough Delta workers on staff to process all the flights at that time."
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."
Pros: "The agents in the air were a lot more understanding and at least apologized."
Cons: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."
Cons: "Phone chargers, screens on the seats, pillows"
Cons: "Some passengers bring two or more big carry ons and the airline should police its own rules better."
Pros: "Puntuality"
Cons: "Food"
Pros: "It was a nice plane."
Cons: "The crew just did the minimum. They served the food and then disappeared. They didn't offer more water, coffee, tea or check to see how we were doing."
Cons: "Not entertainment at all"
Pros: "Great food!"
Cons: "Leg room"
Pros: "The space between seats"
Cons: "I found everything good"
Pros: "The crew was good, the seats are too close to the other one which make them not very confortable."
Cons: "The seats."
Pros: "Great crew! Responsive to requests and informative about choices."
Pros: "Crew was nice."
Cons: "Movies to choose from"
Pros: "Loved sitting in the first row in economy and in the emergency exit row too - lots more leg room."
Cons: "Wider seats in economy would be nice"
Pros: "Crew was fine. Seats could recline a bit more. Blankets could have been provided for every sit, instead of on-request. Made my connection in Panama City despite a 3 hour delay from Lima."
Cons: "Flight from Lima to Panama City was delayed 3 hours! We were already seated when we were asked to de-board and wait at the gate. More details could have been provided, so we spent those 3 hours waiting in line to find out the reason for the delay, new departure time, and resolving connections."
Cons: "I called in advance and asked for a vegetarian meal. Then during the flight they said they were not told about it. Also, they was only one movie as entertainment. That should not be allowed on an international flight >5 hours long. Very disappointed."
Pros: "It was a comfortable satisfying flight"
Cons: "Our flight was delayed from Lima. We kissed our connecting flight about less than 5 minutes. Now I’m in nyc and I don’t have my luggage. Worst experience ever."
Pros: "Courteous crew, comfortable seats with good leg rooms."
Pros: "On time"
Cons: "Good as it is"
Pros: "The crew was amazing."
Cons: "The seats are uncomfortable for long flights."
Pros: "Kind, attentive, wonderful crew! Adjustable headrests. Decent food options throughout flight!"
Cons: "My seat did not recline since I was in front of the exit row. Looking back at the seat options this was made very clear but I missed it."
Pros: "Yes"
Cons: "Yes"
Pros: "The food and beverage were very good"
Cons: "None"
Pros: "They were on time"
Cons: "Tha confort on the plane"
Pros: "We boarded on and left on time"
Cons: "There was a storm at our destination, Panama City and we were unable to land on time ultimately missing our connecting flight. The crew gave us little to no communication about the situation and when asked they said our connecting flights would wait for us. When we finally did land there was not a gate available. We had to wait for a bus to pick us up and drive to a gate, this took at least 30 minutes. When we finally got to the gate of our connecting flight, we were only 15-20 minutes late. Our flight had already left and the staff directed us to the information desk for assistance. They sent us in the wrong direction. When we got to the correct desk we waited for an hour and a half to be seen, there were at least 30 people behind us. They offered us a flight that wouldn’t arrive to our final destination, San Francisco, for two days. We opted to have them fly us to Miami and then had to purchase our own flight from Miami to San Francisco. When we boarded our flight to Miami later that night we had to wait for over an hour for other passengers and bags that were delayed. Our bags are missing and we had to wait in an another hour long line to submit a claim. Overall it’s been a complete nightmare."
Pros: "The service was good, both on check-in, and in the airplane, polite and professional, The food was tasty."
Cons: "Check in was not very efficient (took too long). No dedicated entertainment systems, and legspace was too cramped, even on an exit row."
Pros: "Flight attendant took care of everyone with a smile"
Cons: "Only entertainment is from overhead screens. This is not because copa doesn’t offer these services it’s just an older plane that was used."
Pros: "Great airline crew service and on-time schedule"
Pros: "Overall an okay experience"
Cons: "The crew was not nice and helpful at all. I traveled with my 2 babies and they did not want to help me with my belongings."
Pros: "Involuntarily asked to move to next flight(flight over booked) with time delay greater than 16 hours with no compensation"
Cons: "Ground staff spoke to me nicely and explained everything but my plans day and travel was ruined because of their management and no compensation provided."
Pros: "The food was ok"
Cons: "Part of the crew was a little rude, entertainment options were poor, the counter at Lima to check in the baggages opened late"
Pros: "No WiFi. Tiny TV screen every 3 rows and played a grow up movie. My 5 year old child had nothing to watch and no way to entertain him self. One of the diaper changing tables was broken."
Cons: "Crew was nice"
Pros: "N/A"
Cons: "If anyone reads these they should probably contact me."
Cons: "No entertainment system for Business Class Passengers"
Pros: "Everything was great good service and good attention"
Pros: "Flight attendants were nice and friendly."
Pros: "Fast boarding"
Cons: "It was cold / had to ask for water and got declined because only one serving. No entertainment"
Pros: "I really like fotos and crew really nice"
Cons: "I don't like they available movies"
Pros: "The staff was friendly, they helped me to change seats really quick, all the flights were on time, the boarding process was great, the whole process was really good! Thank you!"
Cons: "I understand the COPA airline is serving South America area. But, most of the employee don't speak English at all. Make me feel like I am an idiot. I don't like the feeling."
Pros: "On time."
Cons: "No blanket. Food is okay okay. Entertainment is old."
Cons: "Very happy"
Pros: "Personal screens and great service. Very minimal delays that were well-handled."
Cons: "Poor movie selection."
Pros: "Our Copa flight was a delightful contrast to US domestic flights (and reminded me of a time when flying in the US was not dreadful). The seats had comfortable leg-room, flight was on time, meal and drink service was coordinated, and flight attendants were responsive."
Pros: "Movies was good"
Cons: "Babys cries too much"
Pros: "Price of the ticket"
Cons: "My suitcase was broken. It was brand new i bought just for this trip. I'm disappointed. I wont even be pursuing compensation because i'm almost certain that no one will accept responsibility."
Pros: "The crew service was good and the boarding as well. Food and beverages were okay."
Cons: "Only one tv for many seat. I prefer to choose my own movie"
Pros: "The crew was nice, and the flights was on time ,so easy to find the terminal"
Cons: "No food in all from lima-panama / Panama-NY , don't even soda, I have to ask for water. The food ny-panama / panama-lima was horrible test and look like dog food....the company have to change that YES or YES"
Pros: "Service was good"
Cons: "Plane was uncomfortable... no personal TV... very tough if you travel with children"
Cons: "Plane was uncomfortable... no personal TV... very tough if you travel with children"
Cons: "Overbooked tickets Stayed 1 extra night in Panama unexpected stop in Mexico during direct flight"

It will be better if Latam will love to tell us when they made changes in my itenary. I feel that my itenary was change to however they like instead of how we arrange when I purchase my ticket. I have two elder people with me and i did not like that we have to split to be able to get home. The counter people does not know how fix situation and don't understand reasons.we wanted to board the plabe together as we purchase the ticket. i dont know why my ticket was the itenary the same as when we left to Peru. I feel that what I choose was not acceptable that.my itenary could be change to however Latam wants to do. That is very not nice and not restpetful to my wishes. Please call us for an apology and maybe a refund for all that we have to go to. My bag is also not get the destinatiin to Jfk.

Pros: "The crew"
Cons: "It was excellent for me"
Pros: "The seats and plane were comfortable"
Cons: "Baggage options were not indicated properly on the travel agent ticket, nor during check-in"
Cons: "The crew were more concerned with having their lunch than taking care of customers"
Pros: "Very pleasant and professional crew."
Cons: "Flight arrived about 15 minutes late."
Cons: "food."
Pros: "The food"
Cons: "The spaces"
Pros: "The crew was very friendly! The seat was great!"
Pros: "The crew members were friendly and kind."
Cons: "Usually your food is excellent, but our chicken was pretty dry this time. Loved having several options for meals and delicious Peruvian beverage choices. Overall, a great trip..."
Pros: "Crew was great!"
Pros: "On time, friendly staff"
Cons: "Bigger seats, better coffee"
Cons: "I can’t think of any thing else you could do better. You really provide a customer first service. I will always fly Latam and advise others to as well. Thank you."
Pros: "The food was good"
Pros: "My fight was on time!"
Cons: "It was good"
Pros: "Smooth flight, arrived a bit early"
Cons: "There was one crew member who was VERY rude to me at the end of the flight"
Pros: "yes"
Cons: "food"
Pros: "Comfortable"
Pros: "I purchased tickets but there weren't any actual seats available for us on this plane so we got bumped to a later flight (8 hrs later). Our baggage was also delayed getting to us."
Pros: "Food"
Pros: "Travel time"
Pros: "The staff were very friendly at all times. Everything was clean an the flight atgandants were always near by incase you needed anything else."
Pros: "Service is better . Has improve a lot"
Pros: "Good service and food. Though food tray was small. not very many choices. Pleasant crew."
Cons: "The boarding process in Lima was chaotic. I was to continue on the same plane from Miami and Lima to Buenos Aires, however, nobody mentioned I could stay on the same aircraft, so they made me go off the plane out the arriving area hall, again through security, which was a hassle, almost forgot my wrist watch..... all that to end up in the same gate to board the same plane. a total waste of time and energy...."
Pros: "Nice friendly crew"
Cons: "Very cramped seating. My knees were jammed against seat in front of me. I am 6' 2""
Cons: "I needed to change my flight because of a death in the family. To change my flight was more expensive than the initial ticket itself. That is ridiculous. You should not do that to people. There should be a $300 change fee and that's it. At most. The entertainment would be good if I could hear it - but I couldn't. The sound was terrible. Uncomfortable seats. Barely slept. Overal terrible experience. Also turn on the damn entertainment while we are waiting on the tarmac - why wait until we are in the air? Almost every other airline - all the good ones - Emirates, Lufthansa, and other quality airlines - will let you access the in flight entertainment as soon as you sit. But the change cost of the ticket was the most offensive thing. I feel robbed, in a time of tragedy."
Pros: "Great flight and friendly staff"
Pros: "Food"
Cons: "Seats"
Pros: "Timely and leg room ok."
Cons: "I’d rather have the option to buy good food than to get prepaid substandard food. No entertainment system available but these days everybody brings their own tablet anyway. Crew was polite and professional."
Pros: "Never"
Cons: "Never made flight because of Latham delays"
Pros: "Having to download an app to have access to the entertainment was a big inconvenience."
Pros: "The seat"
Cons: "The food. Awful. Awful. Beyond awful."
Pros: "Nice flight, enjoyed the food, excellent service."
Pros: "Good service by attendants. Good food."
Cons: "The long delays one after the other. Delayed take off, re routing mid-air to Rio instead of São Paulo. The trip took +4 hours more than planned. Chaotic."
Pros: "Everything except for the middle seat"
Cons: "The middle seat"
Pros: "Large amounts of movies to choose from."
Cons: "NO LEG ROOM! The worst!"
Pros: "Boarding was fast."
Pros: "My movie screen did not work. Those are not my stars on this survey."
Pros: "-Timeliness"
Cons: "-Crew kept trying to take my plastic cup and looked at me like I was crazy for wanting to reuse it. No concept of sustainability or waste. Very troubling. -The attendants skipped my row when handing out M&M bags. When I alerted an attendant to this, again I was looked at like I was crazy, and he said that they were not distributing chocolates. I said that everyone else around me had M&M's. He then said that they had run out, which I found difficult to believe, given that they flight was at a max 75% full."
Pros: "Once I was aboard my flight in Lima LA 2514 the attendants were helpful."
Cons: "When I arrived to Jorge Chavez the ticket counter was down. I waited for 20 minutes and Brunella eventually gave me a boarding pass. The pass was hand written and missing information but she assured me it would be fine. When I attempted to go through security they informed me this wasn't a boarding pass and was missing information. They said I would have to go back downstairs to the desk again. have a visible disability that affects the way I walk, and typically I do not require a wheelchair. I give myself enough time to get to my destination, but thanks to Brunella I was running incredibly late. I finally arrived though my flight was then rerouted to Orlando due to weather conditions at Miami and never arrived in Miami. The pilot of this flight LA2514 decided he was done and wouldn't fly there at all. The passengers were informed they would take buses to Miami."
Cons: "Same"
Pros: "Flight schedule, inflight service and food in couch was amazingly the best I had in a long time. The entertainment was delightful. The telephone service for questions, while in Peru, was terrible. My flight reservation number was changed and I needed to talk to someone. I had to call the States help line instead of the local number which had a non working automated answering menu."
Pros: "We were lucky enough to have a flight on a new plane. It was in good condition, clean, and had plenty of entertainment options. I was able to charge my phone and the meal was good. my favorite thing was that I was able to check a bag for free!!"
Pros: "They took every measure to make sure me and my family had the most comfortable flight possible. I will be sure to fly LatAm again. Thank you so much!"
Pros: "Good flight"
Cons: "Weak Service"
Cons: "The flight from Lisa was cancelled and the 18 hour wait in Lina was horrible!!! All day at the airport!"
Cons: "After pass security, before we were about to boarding, everyone was all waiting for their turn there were many security stuffs showed up and let entire people open their bags before get on the plane. It end up delayed flight too."
Pros: "Smooth flight"
Cons: "Worst customer service I have ever experienced!"
Cons: "worst service ever"
Cons: "My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it."
Pros: "Good food"
Cons: "Ground staff need tourist training"
Pros: "Comfortable seat but all and crowded"
Cons: "Entertainment: poor selection of museums c and movies. Aeromexico should adopt the very good entertainment selection on Delta. I did love the documentary La Maleta Mexicana."
Pros: "Crew ok seat no"
Cons: "More pillows"
Pros: "Attention"
Cons: "Better seats"
Pros: "I liked that there was no bag fee. A meal was included with each flight. Complimentary cocktail! Free entertainment and all flights were on time!"
Pros: "The crew was exelent, seat was very confortable"
Pros: "Row 6 plenty of space"
Cons: "Flight delayed. They were moving us from door to door. My connecting flight was delayed too. The flight was supposed to leave at 1am when ended up leaving and hour past that plus a lot of children were traveling in that flight and I don’t think it was okay to be moving all these families around from door to door. It was 2am this children needed to be sleeping on Thebes plane that was supposed to leave at 1am. Really disappointed."
Cons: "Lack of coordination!! Flight being delay!!!"
Pros: "I made it to Mexico"
Cons: "Nothing bad about this flight."
Pros: "Efficient and respectful staff. Treat to have wine with the pasta dish that was served."
Cons: "I am only 5'2...a short woman so the seat does not fit me . My feet can not rest on the floor and the headrest does not adjust for me. It makes for a most uncomfortable 18 hours from Lima."
Pros: "The cabin was kept quiet, dark and orderly for the night flight."
Cons: "Same as above. The seat in economy is truly an endurance test. No way to go to sleep."
Pros: "On time, fast boarding"
Pros: "I was pretty happy with the legroom, didn't feel too cramped. Good service and on time departure / arrival"
Pros: "Arriving at my destination without any problems"
Cons: "Boarding at Lima wasn’t well organized. Delayed arrival at Mexico City due to bad managing. Food wasn’t good, except the desert. Wifi in the plane wasn’t working, neither charging ports. Baggage checked not to my final destination, so had go with all my luggage through customs again."
Cons: "Food was aweful not even edible"
Cons: "Disorganized, poor communication, crew let's everyone cut in front when they open a new line."
Pros: "We loved the service, the seats comfort, and the punctuality."
Cons: "There’s always a ‘but’... if your hub is the Benito Juarez... you have to do something! The service at the airport is simply TERRIBLE."
Pros: "Free in-flight entertainment, and headphones are great for a long flight like that, plus the food was decent."
Pros: "We weren’t sure made the right decision to fly on Aeromexico to Sout America (12 hrs of flying each way). The trip could not have been better! Their service far exceeds the quality of all but a few of US-based carriers. I wouldn’t hesitate to fly again with them. In fact, I will seek them out!"
Cons: "The only negative I have is their boarding procedure is a little more chaotic"
Pros: "None of our flights were full, so there was plenty of room to stretch out. Crew was polite and helpful. I like their boarding procedures, by assigned zone. Entertainment options were quite decent. I don’t speak any Spanish, but crew also spoke English, which I aporeciated. Toilets were kept sufficiently clean during flight."
Cons: "Food was your average airplane food, in other words, not so good but on par with most other airlines I’ve experienced"
Pros: "Free entertainment was nice."
Cons: "This flight was fine the next flight was not"
Pros: "On time"
Cons: "So so beverage selection"
Pros: "Free tv"
Cons: "They didn't make announcements at the gate, no last call for boarding, etc. They also changed my departure time out of Lima, which caused me to miss my connection in Mexico City and caused a 5 hour delay."
Pros: "Love the comfort and room of the seats. A plus to have charger station in your seat"
Cons: "Staff not so friendly. Not giving us enough attention"
Cons: "The dinner was realy bad. I picked pasta and it was horrible."
Pros: "the food was great and the attendants were wonderful."
Pros: "Entertaining system was good but food and service was terrible"
Cons: "Food service seats were all terrible"
Pros: "Good hot meal"
Pros: "Fast boarding, decent seat space (AM+), fast, courteous staff"
Cons: "I paid $14USD for internet assuming the USB charging ports worked, only to find that they did not, getting only 15 minutes of my 6 hour flight!"
Pros: "Nothing, horrible airline!!!"
Cons: "Service, food...everything was horrible. I will never use Aeromexico airline again."
Cons: "It was too cold on the plane."
Cons: "mexicos airport was very unorganized. specially whdn picking up our luggage"
Pros: "Nothing"
Cons: "They screwed me on my baggage, they are the slowest, most untrained people I’ve dealt with. Worst check in experience. No matter where you fly, no matter what day you will be delayed. Canceled flights, re-routes .. you name it. Poor customer service to top it off."
Cons: "Tons of delays. A 12hr flight took close to 36 hrs to complete."
Pros: "The crew was very nice."
Cons: "The screen at my seat did not work. Nobody told me why or mentioned it to me. While I was sleeping a flight attendant took away my tray of food before I was finishing eating."
Cons: "Check in took one hour and I was there before they even opened the kiosks. There was one desk open for the normal line and then 2-3 each for Sky Priority and baggage drop. Sometimes our line wouldn't budge, as they kept picking off from Sky Priority. I would recommend exercising judgement in choosing from which line to pick from, not just blindly only accepting baggage drop or Sky Priority after the main line that's also the largest hasn't moved in 10 minutes. In the end, no matter the order, it's going to take the same amount of time, but it would generate more impatience, leaving a line along."
Cons: "Food quality was poor changed to smaller plane st last minute and had to get seats reassigned, no gin on the plane. Flight was delayed , your website was slow and could not do check in over the web, when I️ got to the counter 3 hours before my flight I️ was still delayed because I️ couldn’t do an online check in. Made it to the gate with one hour to spare but don’t think you should penalize people because of your own issues"
Pros: "Good movies and wifi"
Cons: "I know its airport issue but I have to say my flight would have been perfect if I didn’t have to wait more than an hour wait line for migration check in Mexico."
Pros: "I like that you can bid extra to upgrade to 1st class. It was well worth it to have better seats and more room. I liked the entertainment options. There was a lot of movies I wanted to watch."
Cons: "unfortunately the seats didn't fold flat or have a zero-gravity position. The food wasn't any special."
Pros: "Help from attendants"
Cons: "Too crowded"
Pros: "Delay"
Pros: "Tv, left and were on time to destination."
Cons: "Flights did not have gate number assigned until 1 hour before. In Lima we could not get ticket via kiosk. We waited until three hours before to get tickets at the counter. One hour of the time waiting was a team meeting of employees in front of the ticket stand while the line grew to 60-70 people. None of the employees acknowledged the line until they were done."
Pros: "puntualidad de la llegada"
Cons: "mucho tiempo esperando en linea. fue muy dificil a encontrar la sala de embarque-no estuvo en las pantallas en Mexico."
Pros: "The Aeromexico staff is polite and respectful. There were movies available on the flight."
Cons: "At first we were told we needed to pay an additional fee for departure tax. I researched this issue ahead of time and knew the departure tax is now included in the ticket price--it has been that way for a couple years. We had to explain that to the Aeromexico agent. But to her credit, she looked into it and eventually agreed we did not have to pay the extra fee. It cost $65 for an extra bag. Seems steep but whatever, we paid it. The gate changed but no one told the ticket counter. When we arrived at the gate, dozens of other passengers were there but the electronic board stated the flight was at a different gate. Aeromexico staff needed to look into it to discover the gate had been moved. Not impressed with their internal communications. The flight departed about 40 minutes late. Not bad. The food was awful. Could only eat the cookie."
Pros: "I definitely like how the boarding procedures take place with AeroMexico. You enter the aircraft from the front and back which makes the procedure run faster and a bit smoother. The aircraft is comfortable but the seat appear to be old. The food is actually better than I first thought it would be. I been to Japan and Hong Kong and the food on AeroMexico tastes better. The availability of videos are limited in comparison to Deltas and American International media library."
Cons: "The aircraft needs to be cleaner. The USB charger on two of the seats were not functioning. The video monitor for my seat did not function even after the flight attendant supposedly reset the monitor."
Pros: "too tired to notice anything wrong"
Cons: "Too tired to notice anything wrong"
Pros: "For a 5.5 hour flight its ok, the seats have enough space, one meal is provided and a snack. Entertainment options were ok, a couple of new movies."
Cons: "Since we get to the airplane as soon as other passengers arrive in the same plane, it is not very clean, how much can they clean it up in 15min? Also, no pillows or blankets. This was not an economy or discount airline so I dont think its acceotable."

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Lima - Canada Flights

Departure:

Lima (LIM)Peru

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Canada - Lima

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C$ 1,935
C$ 1,566
C$ 667

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C$ 714

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C$ 879