Daily cleaning, installation of cabin HEPA filters on flights from London Heathrow to Montreal Pierre Elliott Trudeau Intl
ca.kayak.com is also available in French. Voir le site en français.
|September||Best time to beat the crowds (18% less expensive on average)|
|August||Most popular time to fly (16% more expensive on average)|
Average price round-trip
|C$ 878||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 551||or less|
Good deal one-way
|C$ 748||or less|
Air Canada, Austrian Airlines and Egypt Air have all waived their change and cancellation fees on flights from London Heathrow to Montreal Pierre Elliott Trudeau Intl. Confirm policies on booking site.
An average direct flight takes 7h 35m, covering a distance of 5216 km.
There are 36 (direct) flights between London Heathrow Airport and Montreal Trudeau Airport per week, averaging 5 per day.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines (C$ 334) and Virgin Atlantic (C$ 346), and the lowest round-trip tickets have been found on Multiple Airlines (C$ 483) and American Airlines (C$ 493).
Air Canada flies 5 times weekly (Sunday, Wednesday, Friday), Austrian Airlines flies 5 times weekly (Sunday, Wednesday, Friday), Egypt Air flies 5 times weekly (Sunday, Wednesday, Friday).
For London Heathrow Airport to Montreal Trudeau Airport, Tuesday is the cheapest day to fly on average and Monday is the most expensive. Flying from Montreal Trudeau Airport back to London Heathrow Airport, the best deals are generally found on Wednesday, with Thursday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London Heathrow Airport to Montreal Trudeau Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Montreal Trudeau Airport from London Heathrow Airport is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Montreal Trudeau Airport with an airline and back to London Heathrow Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Montreal Trudeau Airport from London Heathrow Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was attentive."
Cons: "Tiny, uncomfortable seats with warn cushions."
Pros: "Legroom, lovely staff and all round good flight"
Pros: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Cons: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."
Pros: "I wish I knew the name of the crew on this flight so that credit is given where it's due. A female steward was incredibly kind to me. She allowed me space to cry in the back of the aircraft, and also gave me her personal tissues. Her care is the only reason I'd give this flight an 'okay.'"
Cons: "Unlike the incredibly kind woman, another woman on the crew was incredibly rude to me and to other passengers on the plane. She was very obviously annoyed with nearly everything on that flight. The restrooms were beyond disgusting. I have never flown on a flight with a restroom that awful; it smelled horrible and was filthy. It was reminiscent of a portable outhouse, no exaggeration. The pillow on my seat had makeup on it."
Pros: "Efficient service"
Cons: "Entertainment screens were of poor quality"
Cons: "My headphones and those of my neighbors did not work."
Pros: "The staff was so helpful and upbeat and somehow they stayed that way the whole 8 hour flight. This was economy btw! More good things: Comfy seat, personal entertainment screen, really nice food. One free checked bag, bathroom was bigger, (it may have been a handicapped bathroom)."
Cons: "Nothing was a problem at all. (I saved "excellent" for the things I really wanted to emphasize)"
Pros: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Cons: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."
Pros: "Aisle/window seating!"
Cons: "My entertainment unit did not work. I was graciously offered an iPad, but declined, however, the picture quality at my son's seat was also iffy. Both my long-haul flights had poor signage for toilets."
Pros: "Food was good."
Cons: "Leg space was cramped. Parking was very far.food"
Pros: "I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on."
Pros: "Food, crew and overall experience was good"
Cons: "Got assigned seats all the way in the back. They were comfortable but would have preferred better seats."
Pros: "We were inmiddle seats -not our preference. We were told in Dublin that we had different seats to the ones we ended up in. Food was excellent, crew were very nice. Loved the "make a wish" event on this flight - a definite plus for Virgin."
Pros: "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Cons: "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."
Pros: "Very comfortable and spacious seats, good air circulation and friendly crew."
Cons: "Food and wine selections were limited and only mediocre. We flew economy plus."
Pros: "Plenty of snacks and great service, with comfy seats"
Cons: "My luggage did not make it to destination :("
Pros: "Staff was top notch in service and kindness"
Pros: "Having a not full flight and room to spread out. The Dreamliner is awesome. On time departure."
Cons: "The wifi did not work at all, and I think I was charged 3 times Landed 30 mins early and then waited an hour for the gate, I get that things happen but we have been on the plane for 11.5 hrs. Figure it out!"
Pros: "comfort, entertainment, food"
Pros: "Virgin has the nicest staff, good food, and excellent movie options. I had a great time on my flight!"
Pros: "There are lots of relatively new movies to choose from."
Cons: "The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash."
Pros: "100% best flight ever"
Cons: "Both my departing flight and returning flight had broken wifi on it. Very bummed"
Pros: "Food and beverage choices excellent"
Cons: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."
Pros: "Great food/service/options, nice crew, on-time/early"
Cons: "Entertainment system is quite aged, but selections were OK"
Pros: "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Cons: "A bit better options with movies and music in the entertainment department."
Pros: "The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great."
Cons: "Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine."
Cons: "Very uncomfortable seats, food was bad"
Pros: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Cons: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."
Pros: "Great service, comfortable and punctual"
Cons: "45 minute delay on runway after landing was very very frustrating."
Pros: "The staff was nice. Boarding was quick and easy. Flight left on time and arrived early. Although the entertainment system had many options, going through lists and playing games required a lot of tapping, and in some cases pushing to make the system work. I felt like I had a woodpecker sitting behind me pushing on my head non-stop for over two hours. I was starting to go insane! Besides, it was so loud near the back of the plane that I couldn't hear anything through my cheap headphones."
Cons: "We could not eat any of the food. My son, my husband and I do not eat and/or are allergic to gluten, dairy, corn, soy and other food additives - as I mentioned above. Please have an option of food not swimming in sauces or cheeses. Plain organic chicken breast with steamed rice pilaf and steamed carrots would be nice. Maybe some steamed red potatoes and a piece of steak. An organic green apple for dessert. Forget the gluten, dairy, sugar or sauces that ruin a perfectly good ham or chicken and lettuce, tomato wrap! Or a salad swimming in dressing. We need to eat protein, not gluten for breakfast. Why not a hard boiled head!"
Pros: "Staff were friendly and flight was clean. Lots of movies to watch."
Cons: "The seats gets smaller each year. For a seven hour flight, the seats are very uncomfortable, no space to move. The flight with the hand held remote control TV had poor visual quality. It was hard to watch movies with dark background."
Pros: "More leg room space in the economy space"
Cons: "I'm over 6 feet tall so the seat in the economy class I felt really uncomfortable."
Pros: "Seems like they are always bringing you something. Very friendly. Great entertainment to choose from. Plenty of leg room even for a tall person like myself (at least compared to other airlines)."
Pros: "Flight D001 (Delta / Virgin, LHR to JFK) Staff were terrific. The food was the best I've had so far (and I fly a lot!) The choice of entertainment was varied and excellent. Flight was smooth and captain was very communicative."
Cons: "Chair kept snapping back to position from recline (33E). Man behind me kept banging on the screen behind my head Inspite of announcement not to do do from cabin crew. If they could catch ppl doing that and say something that would be great :-) (although I realize if course the this isn't their fault.)"
Pros: "Good service, comfortable seats and quick flight, great combination for a long trip."
Pros: "Excellent in all aspects, to and fro."
Pros: "I am a disables person who can not walk more that a few feet without assistance. I was helped all the way to my seat which was great. The Terminal employees were very helpful"
Cons: "The food was burn on to the bottom of the dishes and to hard to eat. The crew spent most of the time in the galley and only came out to serve the food."
Pros: "New plane. Much more legroom. Entertainment screen much nicer"
Cons: "Entertainment screen did not adjust, could not view properly with"
Pros: "Enjoyed the entertainment options. Always good."
Pros: "Professional crew, on time departure and arrival"
Cons: "Very cramped seating, almost uncomfortable"
Pros: "The service was really excellent"
Cons: "The service was really excellent in every things the staffs onboard very friendly and active, the food was very good too. The flight very comfortable."
Pros: "This was my first experience with Virgin Atlantic, and I was highly satisfied. I really appreciated the large selection of movies and TV shows, and the option of vegetarian and vegan meals (nothing fancy, but solid for airline food)."
Pros: "The flight departed on time arrived half hour early. No baggage problems. Nice crew. Good food."
Cons: "It was a bit older aircraft. Seats were a bit hard not as comfortable. Entertainment options could be better with more movie titles."
Pros: "Pressurising on new plane seemed to make long trips less tiring."
Cons: "New plane's weird electronic window shades had us in darkness with sun up high! Unsettling. Couldn't operate the switch under the window. Very noisy systems such as flaps, wheels, etc. Screaming, grinding banging noises. Address system unhearable & useless."
Pros: "New aircraft. Very comfortable seats even in the economy class. Great crew."
Cons: "There could have been more options for Bollywood movies."
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Cons: "Flight got cancelled"
Pros: "very nice crew"
Cons: "my baggage was lost"
Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."
Cons: "Late departure. Rush to connect."
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Cons: "They left my bag off the plane. Ridiculous."
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Pros: "My seat at the window was great and the staff really friendly and courteous!"
Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."
Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."
Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Pros: "Booked extra room seat which gave me good room for seating"
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Pros: "In flight food was enjoyable"
Pros: "Everything. A truly faultless experience!"
Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"
Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"
Pros: "quick and relaxed"
Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"
Cons: "The bags where damaged from the staff"
Cons: "Only one queue for boarding. Flight late on arrival."
Pros: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Cons: "lack of meal options"
Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Cons: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"
Cons: "I slept didn't have snack offered and no entertainment"
Pros: "Great and friendly crew"
Cons: "In-flight system had some problems and seats seemed a bit uncomfortable"
Cons: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"
Cons: "New variety of food"
Cons: "Thé qualité officielle the images"
Pros: "The seat was very comfortable."
Cons: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Pros: "Amasing crew"
Cons: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"
Cons: "Our request for vegetarian meals got lost after a glight was cancelled."
Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Cons: "Tell me i would misst the next flight and that my beg will not go to the final airport."
Pros: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Cons: "Explain me to take the bag on time.it was almost left in the airport."
Pros: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Cons: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Cons: "Not to be late ,and not to loose my luggege"
Pros: "The airplane"
Cons: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Pros: "The staff were very helpful and professional."
Cons: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Pros: "Not much expected as it was a budget trip."
Cons: "Poor timing in between connections, barely made in time to my first connection being the last person to board"
Pros: "Very good male crew member. Pilot genuinely apologetic for the delay."
Cons: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"
Pros: "I liked the food, the crew, the service"
Cons: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"
Pros: "The cabin crew were excellent"
Cons: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"
Cons: "They were unfreindly and rude."
Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Pros: "The noise-canceling headset is good."
Cons: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."
Cons: "The flight was late, real late."
Cons: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"
Pros: "On time after latish start"
Cons: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Pros: "The crew was Nice onboard But in the AirPort No Good at all.."
Cons: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."
Pros: "Good service at gate and on board"
Pros: "Crew was nice and responsive"
Cons: "The overall experience is regular at best"
Pros: "Friendly onboard staff"
Cons: "Treated like cattle while boarding unless your preferred member. Average food quality."
Pros: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Cons: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"
Pros: "Friendly people on board"
Cons: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"
Pros: "Not much."
Cons: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."
Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Cons: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"
Pros: "No delays, service with a smile"
Cons: "Nothing to report."
Pros: "Seats were comfortable with good recline. Food was good, but not excellent."
Cons: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."
Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Pros: "Free drinks and snack!"
Pros: "The food was good, the staff was very friendly and very nice,"
Cons: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"
Pros: "The crew"
Cons: "Not enough room for legs. Small amounts of food. No entertainment."
Pros: "Croissants instead of pretzels was a nice change of snack"
Cons: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."
Pros: "The plane is roomy and bright"
Pros: "Warm and elegant service"
Pros: "Crew were great"
Cons: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"
Pros: "on time and it was comfortable"
Pros: "The airplane was new and very spacious. Air hostess were very accommodating. The flight took off and landed on time. Food and snack quality was amazing. Entertainment options were plenty. Restrooms were clean and smelled fresh through the journey."
Cons: "Since my flight was connecting from London to New York we barely had a break even though we were suppose to have a 2.5 hour layover. As soon as we got off our first plane we were directed to American Airline security where they questioned me about my trip and what I did in Spain. Then I was directed to TSA where it took a long time to get through the lines. I got to my gate an hour before take off and they were already boarding. I didn't have a moment to take a bathroom break or grab a drink/snack. But again, this experience was not all that bad because all the positive notes listed above."
Cons: "Didnt like the food or the movie selections"
Cons: "They closed the counter too early , missed flight Did mot accommodate although I was there 50 minites prior to the flight"
Pros: "They brought lots of water"
Cons: "Crew member threw mini pretzels on my lap when I was dozing off no protein for vegetarian lots of carbs why not to give some yogurt for protein for vegetarian it's not that we are vegan have more space for middle seat Teach crew not to throw food on somebody's lap and startle them"
Pros: "The movies and food"
Cons: "The cabin temperature was freezing both ways to the extreme I had to cover up to my neck with a blanket for 8 hours."
Pros: "Cerainly boarding is easy and the seats are quite comfort in business class."
Cons: "the service, considering this was the highest level of service on these flights was less than I would have expected"
Pros: "Terrific meals, active flight crew and very attentive."
Cons: "Blankets seemed dirty and seats were cramped. Gate was changed but that was not communicated well, so we almost missed the flight."
Pros: "The food and drink were abundant and served at a decent pace. The boarding seemed quick and I was able to get to my seat quickly."
Cons: "I had a 2 hour layover to switch from my BA flight to my American Airlines flight in Heathrow, but since I, and every other AA passenger had to wait in line to reprint my boarding pass to an AA boarding pass after we had taken the bus to the terminal, I waited about 45 minutes in that line. Then we had to go through security again. By the time I made it to my gate the flight said it was "closing." We took off about 15 minutes after that. The "hot box" snack had goat cheese and I'm not a fan."
Pros: "The smooth flight"
Cons: "The smell in the plane"
Pros: "Pasta was good."
Cons: "The touch screen did NOT work most of the time.Not able to watch GPS or select movie..."
Pros: "Efficient boarding, smooth flying, arrived on time"
Cons: "Inflight entertainment could have been more user friendly"
Pros: "More options for food like rice chicken or rice beef"
Cons: "Pls have decent meal plans and the seats were very uncomfortable American Airlines need improvement in all areas"
Pros: "Boarding in London was smooth, we arrived early. New plane, good seats for extra $$."
Cons: "Food could be better, even on an international flight. Crew was friendly and efficient."
Pros: "The entertainment and food on the flight were excellent and the crew were kind and attentive."
Cons: "The only thing I didn't like was that there wasn't much legroom in the economy section. Another problem - which is probably related to Heathrow airport and outside of the crew's control - was that the staff at the airport rushed us tremendously during boarding, saying that the flight would close half an hour in advance. I had never seen boarding close that early and it was very frustrating, because the boarding then took a very long time, since they searched us for no reason, and our flight ended up taking off 30 minutes late! As passengers, we felt very rushed, it seems, for no reason."
Cons: "Flight connection was too close. Delays in leaving Nairobi made us almost miss this flight"
Pros: "Having flown long haul with American numerous times, this time I was pleasantly surprised by several things. Firstly, the brand new plane with excellent in-seat entertainment choices, power points at every seat, more comfortable chairs with better head rests and even window dimmers vs. window shades, allowing you to look outside the whole flight. Secondly, the food was much improved...definitely better quality and tastier than typical airline food. And thirdly, better service from flight attendants who actually smiled. Keep up the good work. This represents a real step change."
Pros: "Comfort in business class. Service was excellent."
Cons: "2nd meal choices were very limited."
Cons: "Disappointed with the "Hot Box" (Bean Burrito type) cold & never heated up but still served...unedible. Real shame - food just wasted...unnecessary and just adds to costs of flights at end of day :-/ Customs & Gate in Clt delay could have been handled better. Continuously told us we were deplaning and then silence...several times...very frustrating after 9 hour flight. Better communication and organization in customs would be appreciated Otherwise, crew was very polite and overall good job"
Pros: "The flight was comfortable with good food and movie options."
Cons: "Being in the last row, the deaf didn't recline much and I had difficulty sleeping. Also, I was not informed on the ticket that this particular international flight only allowed one free checked bag, not two, ad got stuck with a $100 extra baggage fee."
Cons: "I despise Heathrow. I'll only go there or use an airline there as a last resort."
Pros: "The service was super"
Pros: "The cabin crew were friendly and apologetic for the chronic problems with the entertainment system. The pilot gave us a smooth flight and landing, and was very conscientious about turbulence prevention and safety."
Cons: "The inflight entertainment system was spotty. Some customers had monitors that worked, some did not. A woman with a two-year old had one of the malfunctioning monitors and was forced to entertain her child for nine hours without tv, movies or music. Similarly, on our flight over to London 10 days earlier, my husband and I were 2 of more than 30 passengers whose monitors never worked and we were forced to fly for 7 hours in the dark on an overnight flight staring at the backs of seats. It was miserable. The cabin crew told passengers they had begged the airline for years to replace the system but the airline refuses. Will not fly American Airlines transatlantic again."
Pros: "- Departure and arrival ahead of schedule - Great entertainment system and choices"
Cons: "- Rather uncomfortable seats and minimal leg room for a 5'11'' / 180 lbs passenger - Flight attendants were superficial (continuously overlooked / ignored me on the service cycles), I was seated on the window."
Pros: "The seats on the plane were well covered and leather like that was helpful"
Cons: "The food was horrendous ant the staff unprepared for service . They don't want to be service oriented they want to be your equal they are two familiar and on the edge of rude."
Pros: "flight was on time. Very friendly attendants. Plane was only 1 month old and was absolutely amazing. The personal entertainment system made a 9 hour flight actually enjoyable! Loved the recline of the seats!"
Cons: "healthier options for food."
Pros: "Service and smooth flight."
Cons: "I bought two exit seats and they were not given to me."
Pros: "Very pleasant cabin crew. Flight right on time."
Pros: "Crew was friendly and efficient . Liked the option to upgrade to priority boarding, however."
Cons: "Always hard to hear what group is boarding due to poor quality of microphone at desk. Visual reader board would help."
Pros: "1. Heathrow - transit very professional 2. Heathrow - Philly - flight AA 734 was excellent. 3. I like the AA concept of making fliers pay for hard drinks."
Pros: "Crew was great. Food was so so as usual."
Pros: "Pampered by flight crew !!!"
Pros: "The American Airlines plane was very clean and spacious. The staff were very friendly and attentive at all times. I enjoyed the food served and the selection of movies offered inflight was excellent. I would definitely travel with American again."
Cons: "I wish the vegetarian meal was a little better thought out! It tasted a bit like hospital food."
Pros: "On time dep/ arrival"
Cons: "Incompetente of Ground agent. Uninterested flight attendants in business class. Luckily it was a n In revenue ticket. Would never pay for that level of service."
Pros: "Flight attendets were great, friendly, helpful, made me feel very welcoming, it made such a great experience. Thank you."
Pros: "Great flight, Fantastic landing in Charlotte. l was pleased with everything on flight home."
Cons: "My 11am flight had engine problems, so at 1pm they asked if anyone wanted to leave and take the 2pm flight to Charlotte. About 30 people said yes, as I did too. After running across Heathrow to make flight, we got on plane and Waited....seems after running a Mile across the airport, they Decided to HOLD the Flight and have everyone from 11am flight take the 2pm flight to Charlotte. All the baggage had to be taken from 11am flight and brought to 2pm flight. Delay for take off was almost 2 HOURS!!! Instead of arriving in Charlotte at 3pm, we were Leaving at that time!!! Didn't get to Charlotte until almost 9pm. NO ONE on Flight from 11am was Happy about this."
Pros: "I fell asleep and missed dinner. When I woke up one of the stuff came up to me and asked me if I would like to eat something and went especially for me and got me the the dinner portion. Although we had a delay I was informed promptly and the staff apologized for my inconvenience. The airline took responsibility and did not blame the delay on other factors. Thanks for being honest"
Pros: "The meals were excellent -- well timed distribution of food throughout the flight. Attentive staff. Good choices for meals and beverages. I liked the fact that we got ice cream halfway through the flight also, that's not a very common thing! Entertainment system was very good -- lots of choices of things to watch/listen to! I was pleased to find that there were movies available that had been very recently released that I had been wanting to see!"
Cons: "Comfort was okay, my seat was on the end of a row with three seats (aisle side) and immediately behind me was a row with only two seats. Without fail, the flight attendants bumped their carts into my chair EVERY time they passed. If I had been trying to sleep, this would be much more of a disturbance to me. Seeing as I was just watching movies and enjoying the food, it wasn't that much of an issue. However, I think it would be easy for the flight attendants to just take a second longer to try to navigate around the chair and not bump it every time. Little things like that go a long way, especially on a long flight."
Pros: "American Airlines was amazing fed you a good meal fun crew good entertainment had 3 glasses of wine desert , and hot biscuits and coffee before landing was a great flight."
Pros: "Great staff and leg room/comfort. Food, drinks and entertainment was superb! Comfortable Boeing 787."
Cons: "I had a 6 hour layover in London but the American Airlines still couldn't get my bags from terminal 5 to terminal 3 and i flew into Miami without my bags! Thank you for making my life harder!"
Pros: "Clean plane . excellent staff"
Pros: "Movies and food"
Cons: "I went and picked up my luggage in Dallas and an AA rep ensured me my luggage was going to El Paso in my flight ... Not true"
Pros: "Awesome crew. Comfortable seats. Great entertainment options. Good food."
Pros: "Crew very helpful. Screen broken, crew attempted to fix. When unable to fix, moved seat. Followed up and made sure I was taken care of."
Cons: "Entertainment screen broken."
Pros: "The staff were very friendly and informative"
Cons: "It felt a bit cramped, but overall nice seats and movie screens"
Pros: "Seat configurations"
Cons: "Movies inflight entertainment outdated"
Pros: "Original depart for London was 3:15, but when I called from Praque and my friend called from NY we were both told that depart from London is 2:15 and arrival is at 5 instead at 6. It was a mess!"
Cons: "Original depart from London was at 3:15 and arrival in NY was at 6pm. But when my friend called from NY about the arrival he was told that the plane will arrive at 5. I was told the same when I called from Praque. I have to stress that we mentioned the right flight #. When I came to the gate (exhausted) we departed after 3pm as originally scheduled. It was a mess! Otherwise the service was good."
Pros: "I couldn't take the fly. And no body answer! No by the phone, no body on the airport, no body on Facebook, I can't by the web. I need help and no body answer."
Cons: "Pleace call 666 394 865"
Pros: "Seats are way more comfortable than other flight companies"
Cons: "Crew could have been more patient"
Pros: "Service was great and the airplane was very well maintained."
Cons: "More water, I was thirsty most of the time."
Pros: "The entertainment was ok."
Cons: "Everything else was terrible. From check-in to boarding to flight."
Pros: "Comfort and cleanliness of flight."
Cons: "Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers."
Pros: "Nothing! Horrible!"
Cons: "I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed"
Pros: "The food and crew"
Cons: "Flight was delayed 1 hour"
Pros: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Cons: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"
Pros: "We really enjoyed TAP Air Portugal and expect to fly with them again. Comfortable seats, pillow, blanket, and MEALS! Good ones with actual silver! USB charging port at every seat, with a good selection of movies. Great airline for a great price!"
Pros: "Mechanical delays leaving London, missed flight connection to New York, now TAP wants to charge me for rescheduling!"
Pros: "The crew were excellent during the flight."
Cons: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."
Pros: "In time. Plane half full. Perfect."
Pros: "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
Cons: "I like Kayak. But am very concerned about booking through in the future with this treatment."
Pros: "The crew was nice."
Cons: "Plane was 1hr late. The airlines is not very good at updating the time the flight will leave."
Cons: "It was nice to get a snack but the quality was mediocre."
Pros: "The drinks were available."
Cons: "The drinks were expensive."
Pros: "Clean, modern plane - tightly-packed but comfortable seats. Note: if you travel with a bag with wheels it will be weighed at the gate and those over 8kg will be checked. If you have a heavy bag without wheels, it gets no scrutiny."
Cons: "Odd they didn’t have a terminal gate on their home airport - we were bused from a distant spot on the tarmac to the terminal."
Pros: "Smooth flight Crew extremely nice and helpful Good snack served (not the usual junk food some airlines give and charge for ) punctual"
Cons: "Nothing to dislike"
Cons: "Flight was late which seems to be a standard with TAP."
Cons: "This survey is useless. Keeps putting things wrongly and drops things"
Cons: "I was not informed my flight was cancelled until the day of the flight. I was able to get in touch with someone to pay for another flight but the communication was lacking."
Pros: "Space was actually good."
Cons: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."
Cons: "Slow delivery of bags in Lisbon"
Pros: "Free food and drinks. Pillow and blanket and ear buds all ready on each seat! More spacious seating."
Cons: "No indication booking was discounted flight on kayak website! Charges for baggage very , very high!. Very bad border crossing as we waited in line for a simple passport stamp for 3 hours!!!!!!"
Pros: "The staff were very friendly and helpful"
Cons: "Not much leg room"
Pros: "No issues or service challenges I could think of. Friendly. Helpful."
Cons: "Seats were a bit hard and not a lot of legroom. But. Not unexpected for the section/price. Shorter flight made this bearable. Interior looked dated. Though, it is an A319."
Pros: "Clean plane"
Cons: "Chairs not reclinable in "green" section. What is this, a caste system?!?"
Cons: "I booked these tickets for my friends Jamal Wiggins and Anthony Maxwell and they are still Lisbon. They are still in Lisbon! Their flight, 1306, had been delayed for almost 6 hours. The gate keeps changing and they've been getting ther run around all day. No food vouchers. This is horrendous. I am here at Prague airport. We only have a few days here and now one day is gone. They should be reimbursed! We are paying 400 euros for hotel rooms that aren't even being used because of this delay."
Pros: "Modern appointed plane with places for technology and charging points"
Cons: "Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late"
Cons: "My flight to Miami was delayed due to weather. I missed my connection to LHR, therefore missed my TAP flight to Portugal. I called TAP (before the flight) and they would not change the flight because I went through a travel site. My $240 ticket was lost, and I had to pay over $900 for a new one. I doubt I will use an internet site again because I will unlikely get a refund and it was impossible to change the ticket. Feel awful!"
Pros: "Boarding was easy, fast and efficient. Crew were friendly and welcoming. Complimentary snacks were welcome and nice."
Pros: "Easy trip from London"
Cons: "Not sure what was in the sandwich."
Pros: "I got a sandwich. Excellent flight attendants."
Cons: "Late flight, and my life flashed before my eyes on the landing."
Cons: "They damaged one of my bags and lost the other one. Bad service, really old planes and seats were to small; mind you I was traveling in business class. Over all a horrible airline"
Cons: "Non reclining seats"
Pros: "The food was light and good."
Cons: "Not using the tube when deplaining. Summer in Lisbon is very hot ."
Pros: "The checkin staff at LHR were really good and helped me with my visa application. They helped me to not miss my flight. Ten out of ten for them."
Cons: "In flight food was very poor"
Pros: "+ quick and easy flight + Snack was okay"
Cons: "- Difficult to find TAP to get boarding pass. The boarding pass is necessary for Wifi in the airport."
Pros: "solid flight, efficient"
Cons: "staff kind of moody, not really smiley"
Cons: "My special meal request was not provided despite having email confirmation before boarding the flight. Also, my luggage was lost at the transfer of my journey"
Pros: "It was s a good value especially as a Star Alliance Gold flyer."
Cons: "No vegetarian option for sandwich snack."
Cons: "Paid for a seat with extra legroom because I'm 6'4". Was given a different seat and still charged."
Pros: "No delays, quick boarding and deboarding, friendly staff."
Cons: "Very limited legroom, no free checked bag without MileagePlus status."
Pros: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Cons: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"
Cons: "Sity no good"
Cons: "Lisbon airport. Very antiquated, under-developed compared to other European capitals. Also, for major inter-city flights, it shouldn't be necessary to use external stairs to board a plane these days!"
Pros: "There was nothing I liked about this flight other than it got me to my destination alive. Food was plane food."
Cons: "Small seats (what made it worse was being seated between two "plus sized" people), no leg room, there was a pointless foot rest that was uncomfortable and lessened the leg room when down and cut off knee room when up, TV monitors in the whole center seating section were full of static with very limited channels. Constant updates over the loud speaker by the pilot and stewardess got annoying; felt like every 20-30 minutes and saying the same thing, and saying it in 3 different laugages."
Airlines flying from London Heathrow to Montreal Pierre Elliott Trudeau Intl have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from London Heathrow to Montreal Pierre Elliott Trudeau Intl
Masks required on board, masks provided on flights from London Heathrow to Montreal Pierre Elliott Trudeau Intl
Social distancing seating
Middle seats unavailable to book on flights from London Heathrow to Montreal Pierre Elliott Trudeau Intl
Testing for antibodies, testing for symptoms for flights from London Heathrow to Montreal Pierre Elliott Trudeau Intl
Waiving of change fees. Search flexible flights from London Heathrow to Montreal Pierre Elliott Trudeau Intl