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Pros: The service was great!

Cons: Leg room. I'm very tall.

Cons: Some of the crew members were rude,

Pros: Decent service crew

Cons: Boarding, seating, comfort, media, food and general value..

Pros: Seats were too small ,no leg room , that seems to be the status quo today Cabin to London was too warm, return flight was too cold. Flights were smooth, and we arrived on time with a soft, safe landing.

Cons: Having to wait nearly 4 hrs at the airport before we were allowed to check in for our flight.

Pros: Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific.

Pros: Everything was easy

Cons: Business class seats are snug for big people compared to other airlines

Pros: The crew on Virgin Atlantic was superb!

Pros: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.

Pros: Crew was great, everything was timely and efficient.

Pros: The crew was very attentive. They constantly made sure we were hydrated and comfortable.

Cons: I wish there would have been a meal included with the flight.

Pros: The crew was friendly, the planes clean, flights on time. The blankets were a very nice touch.

Cons: On my first flight, I paid for use of wifi, but it kept kicking me off the connection. Repeatedly, the entire time. On the second flight, there was no option for wifi at all. It would have been nice to pay for wifi once for use all the way to my destination.

Cons: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience.

Cons: Everything

Pros: Nice crew

Cons: You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc.

Pros: Seat was very comfortable and lots of leg room. Food was good.

Cons: Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates.

Pros: Big aircraft made it a smooth flight

Pros: Drinks served on flight. Comfortable seats.

Cons: Food.

Pros: Very confusing going through security.

Cons: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.

Pros: More space in business class (777-300) than many other airlines.

Cons: Entertainment very limited. No adjustable air vents in this aircraft

Pros: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Cons: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Pros: Spacious business class seats, excellent meals

Cons: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Cons: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Pros: sidefini landig, merci.

Cons: Better choice of movies

Pros: Delay was for 30 min

Pros: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Cons: No luggage space

Cons: Seats were so uncomfortable!but love the direct flight eben though it was almost 2 hrs late

Pros: The free drinks with the meal and having two seats at the window.

Cons: Walking threw business class to my coach seat.

Pros: Not much

Cons: Being held up for more than an hour while they tried to figure out if certain passengers were going to board or not; when they decided not to let them on board, then their luggage had to be removed from the flight. LONG DELAY and I missed my connection in Montreal, had to spend the night and had to argue with them to get them o pay for hotel. Ground staff in Montreal were wonderful, especially Antonella, but the whole experience was VERY stressful.

Cons: Nothing. Perfect flight.

Cons: The seat was squeaking all the time

Pros: The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them.

Cons: The flight was too warm.

Pros: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Cons: Nothing.

Pros: Nothing

Cons: Crew wouldn't let me board because a ticket from Spain to France was not sufficient evidence I would leave Europe. So I bought one from Italy to Singapore and they didn't accept that either. I lost over 1,000 dollars.

Cons: Food, all flights—ugh!! Basically bad school lunches.

Cons: no air circulation during taxiing

Pros: A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily.

Cons: The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)

Pros: The seating in upper class is unconventional and uncomfortable.

Cons: Reconfigure seating in upper class. We will no longer be customers for that reason alone..

Cons: Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory.

Pros: Decent crew, nice snacks.

Cons: Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay.

Pros: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.

Cons: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Pros: Very good Premium Economy service. Comfortable seats and good food.

Cons: Noise (crying babies) from the Economy section. Delay in departure.

Pros: The crew was excellent! Great service.

Cons: More options in movies of other languages.

Cons: Everything!

Cons: The seats are too hard to sit in for more than an hour or two, and would sometimes not stay reclined. There were no free snacks or food, and it was a five hour flight.

Cons: They need to check the tv screens. On two different IcelandAir planes my screen wasn't working.

Cons: They forgot our vegetarian meal requests on both flights. Few drinks. Old movies.

Pros: Boarding

Cons: Food

Cons: My tv screen could not show the movies

Pros: Premium economy was perfect, smaller cabin with less people, great flight.

Cons: Food

Pros: Amazing crew, excellent drinks and decent food. Very comfortable seat

Cons: Everything was great

Pros: Everything was very good except that it would be nice to include a small free snack with the drink, ie. Pretzels.

Cons: The worst part was that we waited an hour for our luggage afterwards. This caused us to almost miss our ferry connection (last one of the day). Also when we finally got our luggage it was soaking wet (I had a backpack and my clothes inside was wet!) so clearly the luggage had been standing out in the rain for quite some time.

Pros: Flights were on time

Cons: Crews were rude, no free snacks, they even charge you for headphones

Cons: They forgot our vegetarian meal requests on both flights. Few drinks. Old movies.

Cons: The crew was very interested in gossiping instead of assisting their first class passengers. I sat with the same trash since the 2nd hour on a 6 hour first class trip. The entire first class cabin all had their call lights on which were ignored for over an hour. If you asked for anything they seemed to be annoyed they had to stop talking to each other. The cabin was also very warm to be an international flight.

Pros: I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform.

Cons: Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices.

Cons: Advertised October Pink products but did not have them for breast cancer support

Cons: I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare

Cons: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Pros: Drinks served on flight. Comfortable seats.

Cons: Food.

Pros: Business class upgrade

Cons: Sitting in window next time

Pros: Confort

Cons: The crew and the food, specially the food.

Pros: Not even a bump ...seriously an amazing plane and pilot!

Cons: The afternoon snack was disgusting ....(not just my exclusive opinion)

Pros: Nice crew

Cons: Nothing

Cons: The flight itself was great but it was very late in starting due to technical problems with the aircraft.

Pros: The crew was amazing, the flight was fast and easy.

Cons: New seats are very cramped.

Pros: On time, a huge variety of new movies, the meal was very good.

Cons: Orderly sitting of economy class passengers

Cons: Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates.

Pros: The crew is very nice.

Cons: Communicate with the other airports for delays....we got home 9 hours later and missed events which were planned because of a failed paperwork delay in Milano.

Pros: Crew was helpful and ver polite and efficient

Cons: At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss.