Daily cleaning, installation of cabin HEPA filters on flights from Luxembourg to Calgary
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Scores according to KAYAK customer reviews
Pros: "The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt."
Cons: "No delays and more room"
Cons: "Flight delay"
Pros: "The flight attendants were excellent, pleasant, and professional."
Cons: "The video system went down for a period of time."
Cons: "We always board with Sky Priority but the agent took us off the line until Comfort Plus boarded. It was embarrassing to my husband and myself."
Pros: "The A330 was comfortable and the crew was efficient and cheerful."
Cons: "Delta is the best experience we've had of late."
Cons: "The flight was an hour and a half late."
Pros: "Amazing crew and seating. Worth the upgrade to premium."
Cons: "The flight had over six hours in combined delays!!!"
Cons: "Nothing my timing was a bit off it all worked out well"
Cons: "Late and bumpy"
Cons: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"
Pros: "Yes, everything was comfortable and the individual screens with current movies kept the kids occupied with minimal interruptions!"
Cons: "Honestly, while it would always be nice to have a little more leg room. I would like to fly a little more conveniently though as the back of the legs near the knees always gets pressure and cause swelling. Some form of foot rest with a stand might alleviate some of the pressure and ankle swelling."
Pros: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."
Pros: "JFK to Denver the flight Attendants were once again great. Lots of entertainment choices again. The usual rough air coming into DIA."
Cons: "From JFK to Denver the seats were to close for leg room by an inch or two. The temperature was hot most of the flight."
Cons: "My luggage is lost."
Cons: "Crew did not offer me/ another passenger the complimentary drink/ snack. And made a face when I asked for a drink later."
Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."
Cons: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"
Pros: "Simple, easy"
Pros: "The food is always good on delta, entertainment is great as well, and the seats are comfy as long as you’re not seating next to someone obnoxious."
Cons: "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes don’t match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. I fly often so I know the drill but those things must make the flight super uncomfortable to someone inexperienced."
Pros: "The flight staff were very attentive and courteous. I was asleep when drinks were passed out. The stewardess went out of her way to get me a drink after I woke up."
Pros: "Aside from the issue where we had to deplane and wait for another plane, the flight and crew were great."
Cons: "The delay from the plane problem."
Cons: "Seat did not recline."
Pros: "All good"
Pros: "The staff at the gate were efficient and very friendly, as were the onboard staff."
Cons: "The airline booked us on two flights from SLC to BWI. Unfortunately, our seats on our original connection were released so when we arrived at our gate our only option was to split up and take middle seats - even though we had paid over $100 ea. for upgrades. Delta offered nothing for this. One of the flight attendants was in a terrible mood - she was cold and rude and would not even look at passengers - which her fellow crewmates noticed and tried to compensate for."
Pros: "Quick boarding. Nice crew. No food or entertainment so I couldn't rate those. N/A should be a choice"
Cons: "Haven't left yet!!!"
Cons: "4+ total hour delay"
Pros: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"
Pros: "The professionalism of Delta employees, timeliness of flt."
Pros: "Loading process, seats and drinks were great"
Cons: "No TV on back of the seat but thankfully the ladies next to me were very entertained"
Pros: "I had an open seat next to me."
Cons: "Bumpy flight"
Pros: "Fast and efficient boarding again! Most impressed!"
Cons: "Flight was delayed for an hour. That left around less than 30 minutes to on-board. More than 20 people missed their connecting flight too. The staff was way too confused. After asking what are the options no one knows how to reschedule and all kept saying that can only happen once you land to calgary."
Pros: "Delta Studio"
Cons: "Food choices were not appetizing."
Cons: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."
Pros: "Good for an economy flight"
Cons: "Too long"
Pros: "Flight was on time and left and arrived on time."
Cons: "Should offer headphones for free."
Pros: "Everyone was very polite"
Cons: "Too many seats hadn't been aside. It was an unnecessary wait in line for about 20 people to get their seat assignments."
Pros: "delayed. equipment failure."
Cons: "Flying from Sydney Australia and this being the final segment, Delta lost my luggage with no explanation as to why. It made it around the world only to get lost on the shortest segment. A real pain after 21 hours of flying to be delayed late at night by airline. No offer for compensation."
Pros: "everthing went well"
Cons: "We were delayed to redo maintenance paperwork from a previous repair. This should not hold up flights and cause the plan to loose its slot for takeoff"
Pros: "i liked the entertainment, the crew were very helpful, the flight took off approximately on time.when"
Cons: "when we experienced turblance about two hours into the flight."
Cons: "Flight from LAX to SAN was good once we got across the airport from Westjet terminal to the Delta terminal. LAX is never simple! Comfort on aircraft today is never comfortable unless you pay the extreme pricing of premium seating."
Cons: "I'm Sky Priority and the gate agents were not enforcing zones. They called Diamond and everyone walked in. I went in and saw zone 3 in the line"
Pros: "Great crew, clean plane"
Cons: "Plane was late getting in so boarding was an hour late"
Pros: "Excellent crew staff helping elderly handicapped man. Thank you from Team Trump."
Cons: "Snack would have been nice. Haven’t eaten since 6am before we left providence"
Pros: "Crew was amazing"
Pros: "On time, main cabin extra was great, crew was nice, entertainment was great."
Cons: "No criticism"
Pros: "Everything was super comforting"
Cons: "The flight are always subjected to delay ... I didn’t like that..."
Cons: "Has been sitting in hot airplane on runway for over an hour with no reasonable updates when we finally get out"
Pros: "In flight entertainment and food were great"
Cons: "Wish seats were comfier and more legroom"
Pros: "The boarding process and its ease"
Cons: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."
Pros: "Service, food and the cleanliness. Also the help we got in transfer, from one flight to the other."
Cons: "Nothing really much!"
Pros: "Very nice new plane."
Cons: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"
Pros: "Ontime. Great crew"
Cons: "Paid for upgraded seat with complimentary drinks that I still got charged for."
Pros: "The flight crew were absolutely marvelous and were wonderful on board."
Cons: "British Airways had too tight of connections on flights that we purchased and then they ran late. Because of this, we had to rebook both going to Europe and coming back. Our friends were then charged extra luggage fees when being put on a domestic flight back home after going through customs. It will be difficult for me to want to use British Airways again because of all the flight change notifications we got before traveling and then once we did actual travel."
Cons: "Flight delayed multiple times and then again upon landing at destination."
Pros: "We arrived to LAX at the same scheduled time and the pilots were very informative when we might have turbulence."
Cons: "Head phone jack was broken, was told by one attendant that they would fix it. He never came back, told someone else and they said sorry, there was an open seat 6 rows back. Was not going to have my son sitting by himself. Knowing that you have to check many things prior to the flight, maybe have a back up plan for something like this."
Pros: "The gate attendant was especially helpful in advising me how to pack my bag under the seat without having to check it. The flight was on time too"
Cons: "The Emotional Support Animal was flatulant the entire trip. I was gagging the entire trip from the smell"
Pros: "The cost."
Cons: "I could not even get the flight rebooked I never got on the plane Los Angeles and they acted like I was there and all was well. I never checked in.. emergency led to a reschedule but contact was never accommodated."
Pros: "It had 1980 common program and not an in seat outdated"
Pros: "would never have made my connection"
Pros: "Despite a departure delay due to necessity to off load some passengers due to nonfunctional seats we arrived 20 minutes early."
Cons: "The seats are too narrow, which I can tolerate for about an hour."
Pros: "Quick, efficient"
Cons: "No food."
Pros: "easy flight"
Cons: "the remodel at LAX is a mess but the shuttles are nice, just be prepared if you have to shuttle to another terminal. Also check food, I went from gate 50A and had to shuttle to 52A and that area only has one area to get something to eat and its just sandwich, and not a lot of choices."
Cons: "Too many delays"
Pros: "We got great service and the food was not bad. Additionally, we got lots of free wine!"
Cons: "We were not able to check in online or pick our seats until we actually got to the airport."
Cons: "We boarded an hour late and then sat in the runway for ever. Flight was scheduled to arrive in Nashville at 1137p we arrived at 148a! Ridiculous"
Pros: "Power kept me working, big value to me"
Cons: "The flight was delayed little by little up to two hours then finally we board the plane, everyone is seated and then they cancel the flight."
Pros: "All American Airlines employees were very polite and very efficienct. My travel plans went off without a hitch."
Pros: "Early departure and arrival, mostly comfortable flight, satisfying food, helpful crew"
Cons: "I did not have the option to reserve an aisle seat in advance, and I was stuck with a middle seat."
Pros: "THis was an ok flight. Everything was on time and the crew was hreat. On the other hand, the food was terrible and the check in process was not expedite at all. The American Airlines crew did not know how to handle my G4 visa while checking in and they neglected to mark my bag with the orange ribbon signaling platinum status in American. This is key to getting your luggae faster in baggage claim when you have a short connection (I had less than two hours). This omission caused my suitcase to arrive last, and I had to run to make it to my next flight."
Cons: "States above"
Pros: "Quick little trip from San Diego to Phoenix. Crew made the extra effort to keep the plane cool despite the 120 degree temps in Phoenix."
Cons: "Late and delayed arrival. No seed assign until I was at the gate"
Pros: "Crew was extremely nice. I dont' like to fly and the take off was so rough, I spent the whole flight in the bathroom. The flight attendant gave me ginger ale and pretzels and let me sit in the back so i didn't have to go back and forth. The other flight attendant had aroma therapy that helped a lot but i was just too freaked out. Those two made the flight as nice as possible."
Cons: "Very rough take off but that is mother nature not the air line :) Took off almost an hour late. LAX scheduled too many flight to land at the same time, Had to wait on the runway in Reno."
Pros: "The staff always looked like they were happy to help."
Pros: "Ontime boarding and helpful friendly crew,"
Cons: "Seats have no lower back support and are crowded entertainment does not support many android devices especially kindle"
Pros: "only the low fare; which wasn't worth the experience we endured. i do not plan to use them again!"
Cons: "that was much too long a flight to be to be put through such an inferior"
Cons: "The food was awful. Fish was rubbery and smelled bad, eggs were a gloppy mess, everything was too salty."
Cons: "The seemingly endless number of priority boarding groups announced in a garble no one can hear. The confused and I'll prepared crew (both to and from my destination); crew argued in front of the passengers over trivial stuff, and seemed to make the process of boarding more difficult. I was bumped over 5 times, by attendants without either a warning they were coming nor an apology after."
Cons: "Took my bag for no reason, I flew there with it."
Pros: "Flight was on time"
Cons: "Wished the airline would have checked my bag rather then leave it at the gateway Time was wasted if you had a connecting flight"
Pros: "Paid for extra leg room...otherwise everything went very smoothly.."
Pros: "Friendly crew"
Cons: "Having to pay extra $$ for seating and not enough together"
Cons: "No entertainment on the flight at all."
Pros: "Very comfortable."
Cons: "The way they treath people."
Cons: "Person sitting next to me was too large for one seat so they took up half of my seat and couldn't fit with the armrest down. I had no space though I completely recognize that it's not the fault of the airline and there's no way anyone could fix that problem on a full flight"
Pros: "Going to aa.com they wanted to charge me $351.00 for a one way ticket. By going through Kayak I saved almost $250.00 ! Wow ! Great for a little old lady, thank you !"
Airlines flying from Luxembourg to Calgary have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Luxembourg to Calgary
Masks required on board, masks provided on flights from Luxembourg to Calgary
Social distancing seating
Middle seats unavailable to book on flights from Luxembourg to Calgary
Testing for antibodies, testing for symptoms for flights from Luxembourg to Calgary
Waiving of change fees. Search flexible flights from Luxembourg to Calgary