|Flights Arrive in||Vancouver Intl|
|Flights Depart from||Madrid Barajas|
|Flight Price||C$ 1192|
Cons: They made us late to our connecting flight in Seattle
Pros: The crew was excellent- courteous and helpful. The outgoing flight was good, but the return flight was quite a disaster. Boarding was disorganized and had to stand for a very long time. Seats were very narrow, and did NOT reline. The seatback entertainment and usb power did NOT work in our section.
Cons: Better boarding procedure in KEF. Our plane felt like a third-world aircraft with non-working equipment, VERY tight non-reclining seats. A cracker would have been nice on a 6 hour flight.
Cons: Second part of flight was hours late because planewas not available. There was no food not even cookies and the coffee was undrinkable
Cons: Chaos at gate. Audio jack on entertainment needs replacing, keeps cutting out. MUCH abuse of carry on size and amounts. Monitored at check in, but numerous people didnt bring carry on when getting boarding passes. No monitoring at gate. Boarding pass would not scan for a large number of people
Cons: Flight late, flight attendants skipped ovee
Pros: The crew was really nice! They were very energetic!
Cons: I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues.
Pros: Don’t wait to much
Pros: Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really.
Cons: I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous
Pros: The plane left on time and arrived early.
Cons: Horrible boarding experience. We were not offered a choice of seats when we checked in and had to wait at the gat
Pros: Amazing crew
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