The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.
The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.
Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
They charge me for luggage which is was included on the ticket
Business class in the second leg - CDG-EVN was a disaster.
Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.
worst experience ever i choose my seat in advance and also have my seat selected in my boarding and the they told me that my seat has been changed without notify me
No bording was given for next trip on same carrier, food was very moderate.
We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came
Lost luggage, 2 bags were badly damaged and one of the bags came open.
Air hostess delayed providing food and then pulled away the tray before i finished eating
Never got on this AA flight since British Airways delayed my original flight 29 hours
Flight cancelled and i was rebooked on delta. Delta business class is not the same as British
My parents travelled through british airways. Service was very poor. They were not able to eat anything in the flight due to poor customer service in the flight.
The aircraft was Airbus with plenty of space for carry on bags
The flight was late and we missed our connection because of that
not doing 4 delays and keeping us there for hours then cancelling
A heated chicken pie as a snack was terrible and could not be eaten. It should never be served. The crew took a long time in cleaning up after meals
Less Layovers needed for connecting flights. 12 hours 40 minutes layover in London was too long, it adds to the fatigue in longer flights.
Me and my wife checked well before time. we were amongst the first to check in. When the flight landed in London our AirTag showed that the luggage is left behind at Toronto. We caught the onward flight and landed at Bangalore, India and are still waiting for delivery of the four pieces of checked in luggage.