Business class seats are subpar
Rude staff, entertainment screen not working, food is horrible. The only good thing was check in process
Late departure, the plane was filthy since people were dropping lots of trash in the aisle. The bathrooms were almost unusable because people peed on the walls and floor, and left soaked bathroom paper on the floor and toilet. Most people ignored the crew and didn't wear masks, including people who were coughing.
Pros: "We left on time, flight was smooth!"
Cons: "No problems, everything was fine."
Cons: "How you book for me two tickets and you take the money for same day going and retuning"
Pros: "On time and comfortable"
Cons: "Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line"
Cons: "Boarding it was not good"
Cons: "1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies"
Pros: "The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done."
Pros: "Stuff was professional"
Pros: "The crew was good but the seats werenot comfortable. Almost all passengers were coming from Al-Haj. They were so sick and coughing vigourously all the time."
Cons: "When we book the flight we should be informed that it is mainly for Al-Haj people. At Cairo airport they should check them to know the reason for this cough and people who were not in Haj can be seated in a separate section in the plane to avoid infection."
Pros: "Seat was comfortable because I was in fire exit seat"
Cons: "They lost my baggage. It is so hard to follow up. Could have been more organized and approachable"
Cons: "Bathroom could have been much cleaner."
Pros: "Airplane crew were frendly and helpful."
Cons: "I hope to all aircrafts to think wisely about my opinion. Please let economic passenger go in to reach their seats from back to head, late let the business passengers enter to reach their seats to avoid bags traffic above each passenger seat. Thank you."
Pros: "Short flight, very efficient. No extra fees for baggage."
Cons: "Cabin staff could have been a little more friendly."
Pros: "Nice planes. On time. Very friendly crew."
Pros: "The flight was fine, overall okay. The food was good, especially dinner."
Cons: "The flight attendants were not very friendly. The media selections were fine but the sound was not good."
Pros: "crew was great"
Cons: "business seats could be more comfortable"
Pros: "Direct flight, punctual time. Crew is friendly"
Cons: "several toilets were out of order (were marked occupied instead of out of order so I was waiting in vain until a passenger informed me it was not working not occupied). food, looked like they were trying to conserve on passengers desserts.. microscopic (toy size) containers for coffee n tea??!"
Pros: "We had front seats which made the journey comfortable"
Pros: "Nice experience with EgyptAir. we were a group of six and satisfied with airplane, food and crew."
Cons: "I cant think of anything right now."
Pros: "We managed to upgrade to first class. This made the 12-hour flight very relaxing. Service was excellent. As usual, Egyptian pilots are the best in landing"
Pros: "crew was good and seats was just OK"
Cons: "more leg room"
Pros: "On time"
Cons: "Crew in boarding was very rude"
Pros: "On time. Hot food."
Cons: "No water bottles available. Food bland."
Pros: "Quick check in"
Cons: "Chairs legs do not extend enough"
Pros: "It was ok"
Cons: "It was ok"
Pros: "The seat was comfortable the boarding crew was so helpful"
Cons: "I couldn't get my boarding passes online or at the airport kiosk after already checking in online before getting to the airport. I had to wait over an hour in line at the checkin desk just to get my boarding passes. The boarding process in Cairo was even more chaotic with unnecessary multiple disorganized checkpoints and line ups."
Pros: "The flight is on time"
Cons: "their food is very nasty"
Pros: "They were on time Greeting was nice Food OK (breakfast)"
Cons: "The time it took from the car to the airplane took more than 1 hour and 30 min. Totally unorganized check points with no crowed control or whatever. I think if they want more tourist in the future they have to work on that!"
Pros: "Wonderful staff really helpful, comfortable seats"
Cons: "Some delay"
Cons: "I’m an older disabled man and no one was polite enough to even offer to assist me with my bag getting on it off plane."
Pros: "Personnel was great. Delicious and frequent food and drinks."
Cons: "I asked for wheelchair service but I never received it."
Cons: "We were unable to board. They said it is over booked.my whole trip to Luxor was ruined. Paid money to Luxor tour gone wasted. They rescheduled but trip gone wasted."
Pros: "Delays and lack of coordination during boarding process in cairo"
Cons: "People were smoking on the plane. How is that still a thing?! There were no smoking signs and yet the crew did nothing to stop them. Absolutely horrible flight."
Pros: "Appreciate the hot breakfast that was served."
Cons: "Boarding process can be improved."
Pros: "Great crew, members always welling to help"
Pros: "The people, the food, the culture."
Cons: "Fligjt from Cairo to Toronto was very unorganised and unprofessional. Did not follow appropriate protocol for boarding procedures. Delayed. Unprofessional staff in Cairo."
Cons: "There is long delay fo 4 hours. In first flight from Cairo to madina air condition not worked correctly"
Cons: "length of the trip"
Pros: "Flight was punctual"
Pros: "flights were delayed both ways"
Pros: "I end up upgrading my seats from economy to business class and made a very decision given the length of flight. Service was excellent and food was alright. The best thing were the seats as my whole family got to sleep 5 - 6 hours."
Pros: "Overall the flight was good. The boarding process became a bit hectic in Joburg and arriving in Cairo was a mess too. Our baggage took too long to arrive on the belt and people were still waiting for their luggage after I had gotten mine. No one from EgyptAir told us anything which confused us even more. Next time have more organization and communication with passengers."
Pros: "I had a window seat"
Cons: "From when I got on the plane to Toronto everybody was arguing with each other, not telling that the whole flight to Toronto a baby was crying the whole way I could get no sleep no flight attendants came to check on the family to see if they could quiet the baby so basically it was very very uncomfortable and Restless. Got no type of sleep! Also passagers act like they did not know where there assigned seat was at so that took a good amount of time for us to figure out everything before we took off. Don't think I'll ever fly with that airline again."