We travelled in economy, were very satisfied with the comfort and keg space of the seats. Food was great compared to other airlines, the crew were very helpful and friendly. Since i was travelling with kids, i needed assistance multiple of times. Will be definitely taking long flights with Emirates from now on.
First time and very memorable, the finest flying experience ive ever had
I would never have been able to make the transfer in time without asking for a wheelchair
The boarding process was smooth and the stewardesses were nice. Some delays with drinks at the end of the flight, but no issues.
Very uncomfortable aircraft. No free entertainment or drinks. Food okay. Won't fly with them again.
Comfort poor, little leg room, cabin temperature too hot. No free entertainment. No complementary drinks. Overal experience poor and would not travel with them again.
The plane seemed pretty old and the food was not good
The plane was clean and well maintained the crew members were professionals and friendly and the food was good
Flight was delayed by and hour but were informed beforehand
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
Horrible, experience, 5 hours delay, they changed gates 3 times, the last one we had to wait for 1::30 hre for the door to open to get to that gate. 0 apologies from Air Canada, they don’t care at all about their passengers
I paid for comfort plus seats but did not get the extra leg room. When I told the stewardess, she just ignored me.
Great breakfast and coffee …..fastest bag service I have ever had in NOLA
They were very attentive, polite, professional and great customer service skills.
Bad experience. My checked bag was lost during this direct flight….how does that even happen?
Seats horribly uncomfortable. Air nozzles didn't work so very overheated.
I had a very disappointing experience with customer service. I was suffering from a severe viral infection that included a rash and persistent cough, leaving me unable to even sit upright. Given the circumstances, I requested travel credits from Canada Air, explaining the potential health risk to others onboard. However, the airline showed no concern for my condition and stated they were not in a position to make decisions based on health considerations. Despite my illness, I received no support or flexibility. Ultimately, I chose to forgo my flight due to their lack of responsiveness. It’s unfortunate that airlines like this operate without prioritizing passenger health and safety.
Last minute cancellation, followed by last minute delay with the rescheduled flight. Both due to interval operation issues. Poor resolution.Very disappointing.
It would have been better if food is served on a 4 hours’ flight
Late departing. Late arriving. More worried about limiting bags on board. Free beer and wine a nice surprise.
