Wish we had music during take off and landing like the last flight
Wish we had music during take off and landing like the last flight
First time with Porter and I can say this is best airline company in Canada. Great service, free WiFi, free snack and drinks (including beer and wine). Seats were super comfy on the Embraer jet and I appreciated the folding try table too. Staff were excellent both legs of the trip.
Crew is ok. They offered food n drinks. Had difficulty connecting to wifi on board.
Tight transfer in Montreal. (15 min) However, we made it, as did my luggage.
Great. Porter is very efficient, welcoming, and organized. I fly Porter often.
Flight was smooth and comfortable. The crew were exceptional. Amanda, Nichole and Hershel were attentive to our every need. So friendly. My daughter and I were surprised at quality of service. Loved the double row seating. Snacks were delicious. We would definitely fly with Porter again. Flight PD 670 SFO to YYZ Thank you so much for the best flight experience we have had
The E195-E2 is a great aircraft! Leather seats, lots of legroom and SO quiet! The flight crew is terrific!
Check in was slow because of passenger ahead in Reserve line. Seats were somewhat uncomfortable.
Delayed by 2.5 hours. This happened previously on my flight from YOW to YVR on Dec. 26.2023. This is a terrible airline. The reason was there was lack of ground crew. This is a known event. AVOID PORTER AIRLINES IF YOU CAN. There is a reason half the plane was empty.
Flight delayed 6 hr. Looking for compensation and will claim for it.allow US people to fix to avoid huge delay having a canadian tech to fix it.
It was awful. For a 37 minute flight time,we had 1:30 hours delay. If someone had a connection flight he or she couldn’t reach for sure. The only positive point was online check in.
Not full, so lots of room, which is really the only thing that can make flying economy more comfortable. Direct to Toronto is great! I didn't eat or use the entertainment.
Not much food available, not able to choose seats to be near each other, tv did not work
It was a domestic flight so the food was not included. But we had not even a little snack and by the end of the flight they were coming around serving water.
Got the email to check in but when I tried to check in it said "cannot connect to server", so checked in at the desk.
For me was not enough water. + 200 ml would be perfect… Generally it was good.
Lovely staff for a short flight! Complimentary wine too made me happy.
The flight is very short, may be a little snack can be offered
Well you cancelled our direct flight to Austin from Toronto granted you got us on another flight but sent us to Denver then onto Austin delaying our arrival time in Austin by 7 hrs I was flying with 3 other people none of us were happy with our Air Canada experience
The Airbus ride was noticeably different in a positive sense. Beats the 737 in leg room, which is important for my height.
Flight was good and staff was efficient and friendly. Being a discount airline, they charge for carry on, food and beverages. I did not partake, but your survey doesn't have a n/a button. My only thing was that it felt like I was sitting on a cement block. My behind was sore after a couple of hours. I was not able to check in on line, so very thankful that the linecat the airport moved quickly. I think I will use Swoop in future if I just need to get somewhere and don't need to bring carry on bags.
Bring your own water, do not expect and comfort on the plan, and over priced gross processed food. Drinks were could (paid for) and saw we needed to bring our own water for a 5 hour flight. Kinda shitty you have to pay for carry on- same price and stowaway luggage. The luggage cost more than 2 round trips from Toronto to Victoria bc. Shocked at that
Airline did Not inform us is further delays to an already cancelled flight. Big chaos prior to boarding.
I would take swoop for a 1, maybe 2 hour flight MAX. Every thing is an up charge, even water. The seats don’t recline so it makes it very tough sitting in that small space. The crew was amazing though, they went above and beyond to try and make the experience comfortable. Also, we were delayed a total of 4 times - 5 hours.
I've flown with swoop a few times and always had a good experience. The crew are pleasant and helpful. Thanks
It’s a no frills airline, professional and gets the job done well.
Nothing at all. The flight attendants couldn’t care less about the passengers. Overheard 2 complaint about being “too tired to bother or care about anything”. Complaining about working 2 jobs and was even too tired to care about returning a lost pair of glasses that they just threw away. Never flying this crappy airline again.
Really nice flight barring a one hour delay, which was already informed. Staff at abbottsford check in counter was very friendly and helpful. Her name was Robin.
Lack of staff Airplane (even with upgraded seats) was not comfortable Boarding took extremely long, no system in place Inconsistent messaging on reason for delay
I sat near a man who continually took his mask off. He was told to put it on 3 different times. He would say “ oh sorry” then remove it as soon as they walked away. By the end of the flight they had given up and they all walked by him “maskless” and didn’t say anything. He coughed and sneezed throughout the flight
Moncton (undefined)Canada
Hamilton (YHM)Canada