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Pros: Politeness, dedicated and professional.

Cons: I can't see what, it was all good.

Pros: Room

Cons: Entertainment

Pros: The crew was fine

Cons: the checked luggage took over an hour to arrive at the carousel. ZERO communication. Other flights arrived after ours and all their baggage arrived and they all left while we stood. No information. No explanation. Poor

Pros: Crew was amazing

Cons: sing us to be about an hour late @2:15am

Pros: That it was cheap when we booked it online.

Cons: Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed.

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: Pricing is great

Cons: Seats, complimentary food, timing of flight

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: Pricing is great

Cons: Seats, complimentary food, timing of flight

Pros: Great

Cons: nothing

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: Great

Cons: nothing

Pros: That it was cheap when we booked it online.

Cons: Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed.

Pros: That it was cheap when we booked it online.

Cons: Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed.

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: Great

Cons: nothing

Pros: Pricing is great

Cons: Seats, complimentary food, timing of flight

Pros: Great

Cons: nothing

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: Great

Cons: nothing

Pros: That it was cheap when we booked it online.

Cons: Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed.

Cons: Hello, I just needed to voice my dissatisfaction with this fight. I’m not sure if every Westjet flight I was lucky and had amazing crew members or if the staff on this flight was having a bad flight. Our flight was delayed by 75min. The flight crew did not attend to any requests from the customers for the 75min we were on the tarmac. I asked for headphones and the crew member look agitated I asked made a remark about how nobody buys them so she didn’t know how much they are. She said she would come back with the price, and did not. I had to wait for the beverage cart and then order them again. Then I asked for an additional can of ginger ale. The gentleman said he’ll need to come back (as he was cleaning the garbage). He never came back. I had to hit the assistance button again and got the original woman. Once again agitated and when I asked she said to wait for the beverage cart again. After another 10-15min they started the beverage service again. On previous flights there were delays, shorter like 30min westjet crew members gave free headphones. And those are the kind of experiences I’ve come to expect from westjet. Not the free aspect but flight crew that care about the customers. The entire crew on this flight was agitated and annoyed from boarding and it definitely showed. Small things like even a smile or even sorry everyone, would’ve gone a long way. But when the crew doesn’t care the flight gets 10x longer, and when the flight is already delayed by 25% of the flight duration it comes to a point where you’re counting down the seconds to get out. The delay was unfortunate and out of the control of the company and crew but that doesn’t mean the crew couldn’t still make it into a memorable experience for the guests.

Pros: Room

Cons: Entertainment

Cons: There was absolutely nothing "first class" about this flight. Cramped seats, baggage fees, terrible boarding procedures... I've experienced better service on economy flights. Never again with Delta/Westjet.

Pros: The plane was less busy so many people had an empty seat next to them. It was great for leg room and I slept the whole flight!

Pros: Average comfort compatible with all airlines

Cons: WestJet is a good airline

Pros: Crew did their best.

Cons: I'm writing this from the plane I'm still on because they didn't have anyone on shift to work the jetway. We've been on the ground for half an hour. Just a completely avoidable annoyance they didn't bother to avoid.

Pros: Very efficient boarding and great crew!!

Pros: Well organized. Helpful & courtesy.

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: Pricing is great

Cons: Seats, complimentary food, timing of flight

Pros: That it was cheap when we booked it online.

Cons: Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed.

Pros: That it was cheap when we booked it online.

Cons: Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed.

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: Great

Cons: nothing

Cons: Will never fly with WestJet again regardless of price.

Pros: Politeness, dedicated and professional.

Cons: I can't see what, it was all good.

Pros: West Jet staff and crew are always great.

Cons: My flight was delayed over an hour - we sat on the tarmac waiting for de-icing for over an hour. There is no entertainment on this flight (so no wifi or tv) and we were not really notified how long we would be delayed- causing delays for me in Saskatoon that I could not provide information for.

Cons: More than an hour late departing. Added to that it was almost an hour before luggage appeared. Not West Jet’s fault but it made us even later resulting in some of our long drive of our drive to Grand Canyon being in the dark.

Pros: That it was cheap when we booked it online.

Cons: Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed.

Pros: Pricing is great

Cons: Seats, complimentary food, timing of flight

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Cons: Seats too narrow with little leg room.

Pros: Politeness, dedicated and professional.

Cons: I can't see what, it was all good.

Pros: Crew were very friendly and efficient. The flight was uneventful

Cons: Free drinks. More options for free snacks

Pros: Overall not bad at all :)

Cons: All was good

Pros: That it was cheap when we booked it online.

Cons: Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed.

Pros: Pricing is great

Cons: Seats, complimentary food, timing of flight

Pros: Great

Cons: nothing