Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
Had a broken tray in business class. Crew just shrugged it off.
Boarding was good, was able to get on early and get settled in . Loved the glass of wine before take off. Once in the air the service was amazing, from the snacks, drinks and the food was good. The flight attendants were very good and attentive. Love flying with Delta..
I didn’t not like that I could not select my seat and ended up with the worse seat.
It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth
Delta flight overall it was goodT!the crew could do more and the food could be better.
The most unprofessional and disorganized experience I’ve ever had with an airlines. After the flight was diverted on the runway and we returned to the gate, there was no communication about the plans and it took an additional 5 hours to get set up with a hotel and a new flight, information that was not readily given to the passengers and mostly gotten second hand from what other passengers heard from each other. Based on this experience I cannot recommend flying delta again
Everything was smooth and easy to fly. No complains and a lot of thanks!
I received the two differed meals: chicken and pasta. I asked and I received. I am anti-wasting food!
I had to run from one side of the Airport to the other side of the airport. Almost missed my flight.
Boarding started almost 20 minutes late with no explanation. Then the take off was delayed by 15 minutes with no update or explanation from the captain which was very stressful because I had a connecting flight with a very short layover. The The flight tracker on the screen at my seat was for a different flight and the QR code for the menu did not work. I asked for Sun Chips which were shown as harvest cheddar flavor on the website but the ones they gave me were salsa and I'm allergic to tomatoes and I couldn't eat them. The flight to Tulsa was okay but there was no Wi-Fi or entertainment on board which would have been nice to know
The experience was great and much better than the flight going out. of course I was in first class but the service was excellent
after boarding on phx to sjd, crew discovered that one of the megaphones was either out of date or not working. It took 90 minutes to get a replacement and do the "paperwork." That is really unacceptable. Why wasn't the megaphone problem discovered before boarding? Is it part of normal maintenance check? who is responsible for checking. How can paperwork take that long? Fortunately, SJD was final destination for most travelers so very few if any passengers had to miss connections.
lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints
Terrible. I hate flying with AA. There is always a high level of stress felt when I fly with them.
Poor on time performance. Flight was delayed due to a lightbulb. No updates from the pilot. Plane was dirty and hot, AC didn't work well.
One of the worst flights I have ever taken Delayed over an hour without communication from the crew; very scary Entertainment not working Crew NASTY cabin cold
Both flights were delayed. One by an hour and the other by 1 1/2 hours after boarding.
4 hours on the runway after taking off and then getting grounded back.
Very smooth for one of the busiest travel days of the year and the crew was great.
Did not get to Ontario yet. Sitting on tarmac for 2 plus hours.
Flight was delayed, I had to put my luggage all the way in the back! They served only a beverage no snack on the way in Air Canada, definitely not a good first impression.
It was an enjoyable flight. I guess the airlines will never go back to catering, they save so much money.
Lovely staff for a short flight! Complimentary wine too made me happy.
5 delays to departure. Finally left 2 hours after scheduled time. Further issues with “paperwork” when we were ready to push away from the gate. Air Canada has a real problem with flights between Montreal and Toronto over the last 24 months. Of my 12 flights, 8 have been delayed or cancelled. With no compensation. I now drive between Toronto and Montreal whenever I can. At least I know I will get there when I planned to.
When we got to the airport for our flight from Chicago to Montreal which was scheduled for 2.00 p.m. they had no record of it and booked us on a flight at 3.30 very disappointing . We also had to pay 50.00 each for a seat. All things considered ,I will never book thru Kayak again. Next time I will only book directly thru Air Canada no second party booking Sue
Terrible crew. Mediocre food. Terrible headphones. No Bluetooth connection for entertainment. Crying babies. Horrible experience.
I am 6'0 and almost no leg room. I am also not a small person, but this was the first time I had a issue with the seat belt. I feel like they should be made a tad bit bigger.
Difficile quand le gate change, les deux fois. Quand on m'a changé les sièges que j' ai réservé, les deux fois. On m'a dit que j'allais être remboursé et rien eu encore
Air Canada continues to disappoint in almost every way. Probably the result of a monopoly, so NO need to improve anything
My flight has been canceled and I had to cancel entire trip.
Great little city hopper plane. Unfussy and roomy. Nice little snack provided too
The crew was very attentive and kept busy serving a variety of treats!
Very Stress free Lounges were superb. Crews were caring. I loved it.
Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!
British Airways planes are too old verses other airlines, followed by luggage not turning up, with a customer service team unhelpful in trying to locate or send to hotel was appalling. 3 days without suitcases on a leg that flies 2 x daily.
No entertainment available on flight. Seating too cramped fir an average adult.
Flight delayed Got bags after 5 days Delivery of bags was done 500 meters as driver did not want to go into my street
It was below average experience overall. They did not have my food choice which was selected a month ago for 8+ hour flight. After landing I waited to collect my bag but my bag did not come and I wasn’t told it was delayed or lost. I had to find someone to help me to locate it and it was sent through next flight. Overall I would say at wasn’t very good experience
I was called up at the gate not knowing why and then handed over my passport and was told I was being upgraded from Premier economy to Business class and it was wonderful. I've never been upgraded before and it was such a pleasant experience.
The wheel chair assistance experience at Heathrow during flight connection (from flight 118 from BLR to Heathrow to the flight from Heathrow to BOS) involved a long wait at the ground floor assistance desk at Terminal A. We had a long layover (6 hours) so it did not affect the onward journey, but we would have appreciated being able to go to the Business class lounge without having to wait over an hour at the Terminal A assistance desk.