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Pros: None

Cons: Non3

Pros: customer service was EXTREMELY helpful in finding my luggage, and shifting my flight since I was delayed due to lost bag

Cons: crew onboard seemed super tense and it was just awkward with them. It was a short flight, maybe they've had a long day but it was weird. biscuits and a beverage were offered - i think biscuits are gross maybe try pretzels or something healthy? ALSO, the new system (whatever that means) is awful. i experienced so many delays that made it difficult to find my booking and my checked bag >_<

Pros: It was on time

Cons: For Air Canada to go bankrupt.

Pros: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Cons: Sat on the tarmac way to long. Updates from crew weren’t frequent enough.

Pros: Got here early!

Cons: No mechanical failures or delays would be nice

Cons: The seat was squeaking all the time

Pros: Smooth and fast.

Cons: Headphones should be free. Also some free food would be nice.

Pros: Very kind associate working at the gate. She helped me obtain my seat assignment and was a pleasure to speak with. Her happiness was contagious (even at 6am!). She put me at ease.

Cons: The last travelers in boarding line (including myself) had to check their carry on luggage because “there was no more room in the overhead compartments”. However, while I was walking to my seat, I saw ample storage space as well as suitcases that were laying horizontally or flat and could easily have been adjusted to create even more space. Given that most people pack their most valuable items in their carry on bags (as well as anything fragile), I was a bit uneasy checking mine. The associate who helped check my bag on the tarmac was kind. I was grateful that my luggage had a hard shell case.

Pros: Movie selection are great

Cons: The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie

Pros: All was great!

Cons: Three hour delay getting out of little rock when I paid $75 extra to take an earlier flight that then departed later than my original flight.

Pros: The staff was helpful

Cons: Better food

Pros: The crew was great.

Cons: On our way to Japan, the flight didn't wait for us though we were on the ground. We had 4 h lay over and missed it by 20 min which was by their system confusion. We missed our christmas plan and business prep time in Japan. Then on our way back, the plane turned around to the gate to pick up customers causing 40min delay. Made us furious. They gave us $200 credit each for our missing flight but we think we deserve more.

Cons: Only one mini bag of prezels for a 4 hrs flight. Only 5 movies to watch. Terrible experience!

Pros: It was difficult to find something to like.

Cons: Everything could have been better. The terminal out of Charlotte looked like a bus terminal, unacceptable for AA since it is one of their hubs. I understand it was a busy holiday weekend, but the airline should have been better prepared for our arrival. While the pilot did an excellent job in getting us in NY on time after airport delays on departure, AA must have not had enough staff working when we arrived. Customers waited over 30 minutes for bags to arrive, which arrived at a different belt than what had been originally scheduled. There were no AA staff in sight when we arrived in NY either. I will do my best not to fly AA again.

Pros: Smooth price getting boarding pass and we were anytime sit together

Cons: All good

Pros: Crew was amazing and work diligently to make everybody feel comfortable.

Cons: Nothing. I had no issues!

Pros: Overall very good flight!

Cons: Nothing much!

Cons: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.

Cons: No option to watch movies

Cons: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Pros: Smooth and fast.

Cons: Headphones should be free. Also some free food would be nice.

Pros: Comfortable seats

Cons: Limited movie selection

Pros: Affordable and on time

Cons: Bizarre cabin crew announcements and chaotic boarding

Pros: The international flights are great. Domestic flight was terrible.

Cons: The extra cost for luggage is excessive. It was $70 per bag Canadian going there and coming back it jumped to €60 per bag. Buyer beware they charge extra for everything! Domestic flights are mildly better than taking the bus. No inflight entertainment...you need to download the app and content too.

Pros: getting off flight they didn't tell me at gate checkin that I needed a specific tag to receive my double stroller at the gate upon arrival to yyz. so I arrived with my twins and all our stuff to have to carry one of them and deal with all kinds of trouble until we wereat luggage pickup. HORRIBLE

Cons: when gate checking strollers be more clear - I was travelling alone with twin 4 year olds ... to have to carry all the carry on luggage and deal with kids who are tired having the stroller after the flight at the gate would have been extra helpful which w=is what I had intended

Pros: Flight was on time and clean.

Cons: They missed by special meal once.

Pros: Just the crews

Cons: I feel the options when the flights didn’t work out could be much better and the managers could be more helpful with finding accommodations. For example my flight was canceled the young lady behind the counter was more helpful than the manager when exploring options to get me on my way to Sudbury in which I had to catch the bus which was fine but to get to that conclusion took forever they provided a ride to the station and thats it

Pros: Customer service won't answer the phone

Cons: Customer service could answer the phone

Pros: Friendly staff

Cons: Didn’t get to pick seats

Cons: No ear plugs in my amenity kit??

Cons: movie selection could have been better.

Pros: Very professional.

Pros: Crew was great

Cons: We had to go back to the gate to correct an interior light problem.

Pros: The crew was great and I really appreciate how they accommodated a family with 4 young children

Cons: Main meal was mediocre, other food better

Cons: Sat on runway for 30 Minutes at the end of the flight.

Pros: The Crew was amazing The seat was not comfortable at all Had a broken back rest

Cons: Fix the seat Broken back rest aren’t comfortable

Pros: Seat was small but comfortable. Everything went smoothly.

Cons: Paid over 300$ and got no screen at all, no movies, no bending headrest. This airline is bad quality and overpriced

Cons: Economy seating legroom could be better for long-haul flight

Pros: The crew was great.

Cons: On our way to Japan, the flight didn't wait for us though we were on the ground. We had 4 h lay over and missed it by 20 min which was by their system confusion. We missed our christmas plan and business prep time in Japan. Then on our way back, the plane turned around to the gate to pick up customers causing 40min delay. Made us furious. They gave us $200 credit each for our missing flight but we think we deserve more.

Pros: Normal flight. WestJet is a great airline to travel on.

Pros: Very attentive, friendly and efficient flight attendant. Smooth flight. Informative captain.

Pros: The crew was very patient to get all the passengers' needs from gate-to-gate. The flight was very smooth, landing to takeoff, and arrived on-time!

Pros: Crew did their best.

Cons: I'm writing this from the plane I'm still on because they didn't have anyone on shift to work the jetway. We've been on the ground for half an hour. Just a completely avoidable annoyance they didn't bother to avoid.

Pros: Loved the extra leg room.

Cons: Food was horrible, had two bites and didn’t eat the rest.

Cons: As wheelchair handicapped female why put me in a window seat? near constantly screeming and crying and unruly children? Most unhappy and stressful experience...

Cons: Newer aircraft

Pros: Crew were nice

Cons: No entertainment system!

Pros: The food was good

Cons: My girlfriend’s Tv stopped to work in the beginning of the flight.

Pros: The crew was average

Cons: It was an average flight ... nothing to complain about !

Pros: Flight delayed. Missed connecting flight

Cons: No luggage space

Pros: Before boarding, which was late, the crew called me to the podium twice to ask me to give up my aisle seat which I had pre-booked, each time losing me my seat in the crowded waiting area. The flight arrived in SFO two hours late.

Cons: The flight could have been on time and the boarding crew could have been considerate.

Pros: Fast and easy flight

Cons: It’s was very good flight

Pros: Good crew

Cons: My tv monitor did not work.

Pros: Crew was gracious and helpful

Cons: Seating is always crammed, uncomfortable, people packed in like sardines. But I guess that’s par for the course with all airlines nowadays.