Daily cleaning, installation of cabin HEPA filters on flights from New York to Quebec
|May||Best time to beat the crowds (3% less expensive on average)|
|February||Most popular time to fly (11% more expensive on average)|
Average price round-trip
|C$ 707||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 185||or less|
Good deal one-way
|C$ 124||or less|
Air Canada, United Airlines and TAP AIR PORTUGAL have all waived their change and cancellation fees on flights from New York to Quebec. Confirm policies on booking site.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York to Quebec.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Quebec from New York is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Quebec with an airline and back to New York with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Quebec from New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."
Cons: "The food on the plain or snacks were to poor and not that tasty."
Cons: "Small plane, feels cramped"
Cons: "being on time"
Cons: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."
Cons: "sat on the tarmac for 3 hours because the pilot was late."
Cons: "The check process was ridiculous. There not enough room in the box for me to explain my experience but the ticket agent lied to me, said he couldn't take my bag until I got a paper receipt and boarding pass from a kiosk despite having had pre-paid for my bag and digital boarding pass. 25 mins wasted"
Cons: "Faster lines at check-in. More courteous security personnel"
Cons: "Slow WiFi"
Cons: "No WiFi. Little service."
Cons: "Late and bumpy"
Pros: "Newer planes with extra large overhead bins are great and the boarding process is much easier and smoother now with all the various breakdown of groups instead of by row."
Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."
Cons: "Left late"
Pros: "Didn’t like security. They were rude"
Cons: "There was a dog barking the entire time that disturbed everyone."
Cons: "Somehow they didn’t serve snacks and drinks, I’ve been being thirsty and hungry, at the last 30mns I felt like I wanna throw up. We landed around 30mns ago and now no gates ready for us to get out of here. Still waiting inside the plane."
Pros: "The food and the treatment"
Cons: "Crying baby"
Pros: "On time"
Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."
Cons: "Small seater aircraft was cramped"
Pros: "Comfy on time and personable. Food was good too. Thank you."
Cons: "It was all good."
Pros: "The LGA team did great in difficult situation"
Pros: "After flight was cancelled, rebooking was easy and quick on the app."
Cons: "Flight was cancelled. flight attendants were grumpy. One of the tightest seats I've flown in economy. No room in overheads so I had to stuff my winter coat between my legs with my backpack under the seat in front of me. Was basically wedged into the seat with my stuff."
Pros: "it was easy to navigate ."
Cons: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."
Cons: "Very uncomfortable seats Oddly shaped overhead bins, unable to put standard sized bags overhead, meanwhile they fit in planes of other major airline companies such as American Airlines. No food options, only sweet biscuit which contains soy and milk."
Pros: "Made friends on the way to Maine!"
Pros: "Plane clean."
Cons: "Unorganized boarding at LGA."
Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."
Pros: "The staff was was very accommodating to myself and my 19 month old daughter"
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."
Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"
Pros: "Friendly service. On-time."
Cons: "No tv's in airplane."
Cons: "Everything. Boarded, day on the runway for nearly 3 hours, and then cancelled. No hotel allowance and all hotels near LGA full."
Pros: "Felt like cattle in a tiny plane. Service took what felt like years. The only reason I didn't give it 1 star was that it arrived on time."
Cons: "Service and size of plane."
Cons: "No complaints"
Pros: "I loved getting an email with my baggage claim number."
Cons: "The food was the same snack they give in the evening and afternoon, even though it was morning- pretzel, peanuts, or cookies."
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."
Pros: "First time flying DELTA and to New York City. Really liked flying into Marine Terminal for it's smallness and easiness to collect luggage and catch a taxi."
Pros: "Everything went as planned."
Cons: "USB or power outlets."
Pros: "Crew on plane were very good; gate agent was not."
Cons: "Assertive gate agent in Toronto insisted I check my carry-on even though it was within regs and there was lots of overhead space (I was 2nd on the plane) but he insisted saying it would be waiting for me as I debarked (not true-came down carousel with checked bags)"
Cons: "If the flight is over Nigara , a brief commentary on Nigara will enthuse the passengers."
Cons: "Not the airline’s fault but we were delayed. That’s the only thing that could have been better"
Pros: "Bunch of crooks gave me the wrong time. Missed my flight"
Cons: "Getting correct to information"
Pros: "Crew perks and helpful staff"
Cons: "Short time between transfers and delay"
Cons: "Canceling flights with no notice and rescheduling made me lose a day"
Pros: "It was nice overall"
Cons: "You are doing the best you can, I guess."
Cons: "The same flight leaving an hour and a half after ours left before ours. I don’t understand how exactly that works the gates were directly next to one another."
Cons: "No carry on baggage fee"
Pros: "Crew was very attentive and pleasant."
Cons: "Stop charging for carry on baggage for outside of Canada flights."
Cons: "Best check in. Allowed earlier flight for a fee which turned out to be 30 minutes delayed but overall excellent check in and crew. Love porter"
Pros: "Everything was alright until I missed my flight to Montreal because the connecting flight was late"
Cons: "If I actually made it to mtl, stuck in Toronto"
Pros: "Snack options, flight attendants"
Cons: "Flight was delayed only a few minutes before initial boarding. The inconsistent communication ‘tween screens, loud speaker, & sent to my phone lead me to wait on line to speak to the person at the gate for clarity-when my turn came he did not help me but some pushy other passenger despite my protest"
Pros: "3 hours delay"
Cons: "Be on time."
Cons: "I was caught off guard to find out at time of check-in that I had to pay a substantial amount for carry-on when I had specifically asked for a carry-on not just a personal item when booking my reservation. I ended up paying more than saving where I could gone with another company.VERY DISAPPOINTED"
Pros: "Very polite"
Cons: "Nothing. This’s my first trip with Porter. Excellent in everything."
Cons: "Boarding was confusing"
Cons: "Flight was very delayed. We got turned around in flight and then ultimately made it. No apologies from crew or porter."
Pros: "Only 15 minutes late and nice new clean plane"
Cons: "No entertainment No lounge No food"
Cons: "Plane too small and noisy"
Cons: "The flight was delayed by 2 hours and I received no notification of this delay. I checked in on the Porter website and provided my email and phone number to notify me of any chances. I took a $100 taxi ride as opposed to the slower $15 train ride thinking the flight was on time. Absolutely not impressed"
Cons: "the flight was late!!!!!!!!!! without explanation"
Pros: "we finally got there"
Cons: "first time we flew porter air. flight was one hour late, then connecting porter flight was also late. they ran out of snacks.....................ugh!! we were never told any info as to why flights were late, no announcements at all."
Pros: "I very much enjoyed the ease of traveling on Porter. It was essentially hassle free. It was also a nice change to have a choice of snacks."
Cons: "We experienced a turbulent ride which of course was no fault of Porter. There was no entertainment."
Cons: "Was late going to NewYork and coming home. We were able to get an early flight which was great. Island Aurpirt is wonderful. Price fantastic!"
Pros: "Porter was great, bumped us up to an earlier flight because we had no checked baggage"
Pros: "No issues. Everything took place on time. The staff were very accommodating and patient with the infants on board"
Pros: "After taking a chance on an airline I had never heard of, we were pleasantly surprised! Although there was a weather related delay, they accommodated us on an earlier flight."
Cons: "The plane was a bit loud"
Pros: "The courteous and helpful nature of both the ground staff and the crew. The Coffee was super."
Cons: "No Complaints whatsoever"
Pros: "Snack selection and free alcohol is good and unique; Porter is great for these short trips."
Cons: "I like the comfortable seats and the 2-2 configuration (no middle seats) but hate the no overhead space."
Pros: "Changed and Billy Bishop Airport in Toronto. Porter has a great little facility there that really treats the passengers well. Both flights to and from Toronto were great."
Cons: "Changed and Billy Bishop Airport in Toronto. Porter has a great little facility there that really treats the passengers well. Both flights to and from Toronto were great."
Pros: "Convenience of the airport location which is steps from downtown Toronto. Friendly crew and descent snacks."
Cons: "Porter flights are almost always delayed. I take them pretty often and they are almost never on time, especially the late afternoon / evenings flights. This time the plane had some problems with AC and was too hot."
Pros: "Staff was pleasant"
Cons: "Missed the concert I went to see. Total disaster."
Pros: "Service was great"
Pros: "Convenience to island airport in Toronto (that’s it)"
Cons: "Delayed flights to and from YTZ-EWR (due to missing crew members) Aircraft felt like it was shaking and floor vibrating the whole time (uncomfortable) Problems boarding, Porter did not check passports and allowed two passengers to board with expired passports so they had to be ejected off the aircraft once boarding was complete and took 40+ mins to find their bags Rude staff on the surround sound and when I asked for a bottle of water I would rather pay LESS and take the UP express to Pearson than EVER fly Porter again"
Pros: "Good service. Thanks"
Pros: "Lounge Wine"
Pros: "Nothing. My first and last time to book with ghem"
Cons: "See above"
Pros: "porter gives clients a civilized treatment because of its smallness and amenities"
Pros: "Friendly accommodating crew, always great service"
Cons: "Delays - there are always delays with porter"
Cons: "We've been sitting on the ground in Toronto for an hour. When we landed they said no gates were available, which is moronic."
Pros: "Friendly, nice"
Cons: "Had to wait for luggage"
Cons: "Very bumpyyyyyyyyyyy"
Pros: "They served beverages in REAL glasses, in their waiting room they serve FREE coffee"
Cons: "Seats did not recline at all"
Pros: "My trip was excellent.Coulb not ask more. Thank you."
Cons: "Terrible boarding process"
Cons: "Luggage costs"
Pros: "The staff at WestJet was very accommodating to me."
Cons: "Better snack choices"
Cons: "due to weather a pile of flights were cancelled, we had to call West Jet and get re-routed"
Pros: "The on-board crew were very friendly and helpful."
Cons: "Boarding was terrible. One lady was very rude to people who are boarding. Also took quite a long time to board."
Pros: "We didn’t crash"
Cons: "Late again ... like WestJet"
Cons: "No coffee"
Pros: "Price is great"
Cons: "Lost my luggage"
Cons: "I miss the wedding party I was the bridesmaid"
Pros: "Nice staff. Comfortable seats.. easy boarding."
Cons: "No air conditioning til we took off, both on our outgoing and incoming flights. That was very annoying as I actually had trouble breathing!"
Cons: "Poorly organized departure lines had plane boarding late, resulting in a long wait on apron for takeoff slot. Late arrival in Toronto meant waiting for a gate, and then customs delay due to multiple arrivals at once"
Pros: "Service on plane. Attendants were delightful."
Cons: "Sat on the runway and it smelled of exhaust, which made me nauseous."
Pros: "Liked that personnel are diverse and inclusive."
Cons: "Personnel at West Jet counter did not communicate clearly and loud enough for passengers to hear compare to other persons from other airlines like Delta wherein person spoke clearly. Suggest further training on communication skills."
Pros: "Airport services were excellent. Wait at check in and security were very little, just a few minutes. We had an awesome experience on both Calgary and Montreal sides"
Cons: "Late, late, late. No window, and prisoner in my seat!"
Pros: "WE HAVE SPECIAL NEEDS AND THEY WERE VERY HELPFUL TO HELPING USE WITH ARE NEEDS THANKS SO MUCH IT WAS A PLEASURE TO FLY WITH WEST JET CHEERS monica formosa and josephine formosa thankyou to all west jet employees such wonderful kind hearted people"
Cons: "The plugs don't actually charge anything... :-/"
Pros: "They were quick and efficient"
Pros: "Staff are very welcoming and helpful."
Cons: "Two worst landings I have experienced. Boarding is always chaotic on Westjet"
Pros: "staff very pleasent"
Cons: "delays cancelled flights"
Pros: "Agreed to check bag at gate, early boarding in return. Great gift!"
Cons: "LaGuardia is terrible. They shrank departure lanes and we got stuck on the plane for an hour. I hate this airport. Something always goes wrong."
Pros: "On time! Roomy cabin space and leg room"
Cons: "Horrible trip. Never again"
Cons: "Snack options..."
Pros: "Always friendly"
Cons: "No complimentary drink all of a sudden"
Pros: "I received adequate notification for check in and updates"
Cons: "There was a slight delay though we managed to arrive on time"
Cons: "lack of information due to delay"
Pros: "Punctual departure. (Made my international connection in plenty of time)"
Cons: "West Jet connectivity would not work for my phone or ipad. There weren't able to fix the service."
Cons: "Not applicable"
Pros: "Boarding was fast and we were up in the air in no time."
Cons: "Seats were a bit uncomfortable"
Pros: "Very good"
Pros: "Free booze"
Cons: "We were delayed by two hours and didn’t take off until 10 m which was a huge inconvenience"
Pros: "The roominess, service, food.....all excellent"
Cons: "It would have been so much better if there was a foot rest."
Pros: "The airplane being pretty small, boarding and getting off was fast. No issues or delays either."
Cons: "pilot should have informed us as soon as plane left gate that we would have extended delay due to missed take off window-we do expect some type of reimbursement!!"
Pros: "The boarding process was organized and quick. The pilots, Robert and Patrick flew so well and we landed like a dream."
Cons: "it was very good"
Pros: "Nothing specific"
Cons: "20 Minutes delays for take off and coming late at yUL was a nightmare"
Pros: "Finally sleeping in my bed in Montreal"
Cons: "Cramped seats , no elbow room , could not sleep , very difficult to sleep - muscle pain in shoulders lead to nerve impingement and numb arms . If westjet cared about their reviews they would offer an upgrade on my return to make a fair judgement again their product line"
Cons: "Toronto connection takes forever!!"
Cons: "The bag of treat I got with my coffee don't remember what it was but it had no taste. I tasted it and discarded the rest."
Cons: "It was as if the baggage fell of somewhere from the plane and came in contact with water."
Pros: "Entertainment on seats"
Cons: "I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip."
Cons: "the 2 stewardesses disappeared as soon as the flight was in the air. i upgraded to business class in what was a huge waste of money. the fact that they do not make alcohol available in business class is pure laziness, and these people are loving it. keep in mind that you can have water juice and pop. i was given the water i asked for after take off, and then she promptly disappeared for the entire 3 hours. she only returned when i pushed the call button. not good."
Pros: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Cons: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."
Pros: "Great Crew on the Second Leg from DFW to SPI"
Cons: "Delayed flight. Sat on Tarmac for 60 mins"
Cons: "The flight sat on the ground well over an hour after landing. No gate was available. Many missed their connections. Miserable."
Pros: "Crew was great."
Cons: "Airplane didn't have any AC and was very old and dirty."
Pros: "Tight seats"
Cons: "More accurate notifications of flights"
Cons: "This leg of my trip went off without a hitch boarding and crew were very professional."
Cons: "We stay stuck in PVR"
Cons: "There isn't enough leg room for those of us who are tall. I'm 6'3 and my knees always strike the seat in front of me."
Cons: "you didn't respond and we were unable to take the flight."
Cons: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."
Pros: "Easy boarding, flight on time, friendly creew"
Cons: "old plane with seat not confortable for a 3h flight"
Pros: "Yes the flight was slightly empty so I had a ton of room!!!!"
Cons: "i wasnt able to select a seat when I checked in. they couldn't give me a better seat before bording and the fact that Im the one approaching then to have a seat selection, no one called my name."
Pros: "Included drink and pretzels. Free carry on and seat."
Cons: "First of all, the line to check in was extremely long and the employees were rude. When I put my bags through the check out they stopped me and said I had to throw away my cologne because it was too large. However, on the Spirit Airlines I had no problem whatsoever. Will never fly with American Airlines again!"
Pros: "Getting off the plane"
Cons: "3 hours late flight- customer care very insensitive and unhelpful"
Pros: "No complaints"
Pros: "See above"
Cons: "See above"
Pros: "The crew were amazing! The flight was smooth"
Cons: "I was on row 24 and my seat did not recline and the person in front of me seemed to recline more than anyone else did. Could not Get comfortable"
Pros: "Plane was surprisingly spacious in coach and very clean."
Cons: "They seemed to have entire plane boarding in group 6. Hardly anyone boarded in groups 1-5, and when they called 6 the entire gate area lined up."
Pros: "The gate was close to security, quick embarkation, departure on time, kind and professional service, decent size aircraft and overhead bins."
Cons: "Kind of dated, wifi didn’t work."
Pros: "None of the experience was pleasant"
Cons: "First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful."
Pros: "Crew was friendly- organized everything well as far as getting everyone seated quickly and handing out refreshments"
Cons: "Very little leg room for anyone over five feet six inches! Happy to be 5’2” for a change!"
Cons: "My bags were sent on an earlier flight so they were sitting on a different terminal and I was on a different one. At 9:30 pm in -12 degree Celsius I was waiting for a shuttle to take me to that terminal which was very unnecessary because it’s their responsibility to give me my bag at the right terminal."
Pros: "Friendly staff, good entertainment option, good food."
Cons: "I reserved a special solo seat for extra $80 and got charged for it but did not get that seat. I was seated in a window side seat with another passenger."
Pros: "Thankful for the pilot..."
Cons: "I'm not a fan of being bribed into credit cards, and the whole class system... Everyone is a human passenger"
Pros: "We got upgraded...Happy New Year to us!!! Service was excellent...landing was one of the smoothest we have ever had! Nice quiet flight with not too many people on board! I will use American Airlines again!"
Pros: "Absolutely none of it"
Cons: "The entire experience was the worst flying experience of my life"
Pros: "Wonderful flight"
Cons: "The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine"
Pros: "nice people taking care of us during the flight"
Cons: "in Miami, had to change gate 2 times, from D38 to E9,than to D7."
Pros: "On time. Nice plane."
Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."
Pros: "Quick short flight efficient, got from A to B for the same comfort for the price I paid so I’m happy"
Pros: "Everything was great about my flight from Buffalo. Friendly people, easy boarding and flight was smooth as I expected."
Cons: "Poor crowd control in airport- monitor did not show gate even 20 minutes before the flight after the gate changed , then it changed 3 different times. Few Avianca staff available to answer questions/clear up the confusion. It was actually comical. On the previous flight Lima-> Cusco, they bumped us off our flight even with confirmed tickets, said the "flight was full" (obviously oversold) and said we'd get a $50 voucher and asked me to write my email on a piece of scrap paper, no receipt."
Pros: "Everything was on time!"
Pros: "Flight attendant"
Cons: "Delays Was told my ticket had been canceled"
Pros: "Great staff."
Cons: "The hour delay due to maintenance and fueling."
Pros: "The only good thing about the flight is that it was nonstop."
Cons: "This four-hour flight had no movie and no seatback entertainment system. It didn't even offer SiriusXM to listen to. How old exactly was this plane?!"
Pros: "Eveything ran smoothly"
Pros: "Left and arrived on time. Crew was friendly and professional."
Cons: "Passengers are packed in like sardines. All carry on bags must be checked at the gate as the overhead bins are too small to accommodate anything except a small personal bag or jacket."
Pros: "Food was fine."
Cons: "Plane was old and didn't include personal screens in the seats, for an 8+ hour flight it should be mandatory. Everything about the plane felt old and slightly dirty, and while flying across the Atlantic, it's slightly nerve wracking to still see cigarette disposals in the bathroom and on the seats (reminding you just how old the plane is)! The boarding process was a bit crazed, we were put on buses in no particular priority order and dropped off at the plane to all board at the same time!"
Cons: "5 hr delay"
Pros: "Flight was on time and boarding went smoothly."
Cons: "The flight was cancelled. this is the third flight that has been cancelled to this destination. I waited for 7 hours in the airport and caught a flight on stand by. Because this has happended to me before I knew how to get a stand by ticket right away even though I was scheduled on a flight for later that day. Much later."
Pros: "The cabins are very cold and the seats stiff. Food was just dry pretzels and soda, coffee etc. Landing was smooth. I just wish more information was given as to why we were delayed etc."
Pros: "My flight was late leaving buffalo ny which caused me to miss my connecting flight in Phl.... Never once was this delay communicated to ONE person sitting at the gate in buffalo. I even asked the attendant in buffalo if the plane was present at 1:10 pm and he responded that it would be landing in ten minutes. We were scheduled to board at 1:16 although I am highly disappointed to have gotten home 2.5 hours later than anticipated...communication is my biggest complaint here."
Cons: "See above"
Pros: "Spacious seating Attentive crew Entertainment"
Cons: "Hour delay for take off"
Pros: "My passport wasn’t signed and I couldn’t locate my pen. The agent had a pen in front of him and refused to let me use it. He informed me that his pen is a personal item and that I need to learn a lesson that all travelors should have a pen handy. He proceeded to move me off he line and board additional passangers."
Cons: "My passport wasn’t signed and I couldn’t locate my pen. The agent had a pen in front of him and refused to let me use it. He informed me that his pen is a personal item and that I need to learn a lesson that all travelors should have a pen handy. He proceeded to move me off he line and board additional passangers."
Pros: "New plane!!"
Cons: "No WiFi"
Pros: "We arrived early in Toronto . Excellent Service"
Pros: "Service was efficient and pleasant. Complementary drinks and snacks were served. This was a nice surprise!"
Pros: "Overall a great experience."
Pros: "As a professional musician, flying with my viola is one of the most nerve wracking experiences, as if it is forced to be checked due to insufficient room for overhead baggage, it could be completely destroyed. As stated in Air Canada's online policy, passengers traveling with musical instruments that fit as carry on baggage are allowed to change to earlier boarding zones. After approaching a staff member with my viola, I wasn't simply assigned an earlier zone, but rather I was allowed to board first. On this principle alone I will be flying Air Canada again. Thank you!!!"
Pros: "Loved the staff. Very friendly. Planes were clean and most of all, got to me my destination. On time!"
Pros: "Good price"
Cons: "Horrible customer care"
Cons: "Long delays"
Cons: "Delayed for more than two hours on both the trips to and from Canada. This is a common thing with Air Canada i heard. Flights always get delayed."
Pros: "Once we were up in the air everything was well and good."
Cons: "Massive weather delays at the gate and lack of communication from gate agents."
Pros: "The fact that I called in the a.m. and they rebooked immediately, no charge."
Cons: "Super noisy and we left 30 minutes late"
Pros: "No problems."
Cons: "Was not on time, old air craft."
Pros: "Air Canada sucks! Rip off artists. Service is poor and price gauging is rampant"
Pros: "Take off and landing were both smooth and ahead of time. Landed Toronto from New York about 30 minutes early!"
Cons: "Charging for earphones!!!"
Pros: "Flights were on time"
Cons: "Forcing us to check carry on bags, and not very courteous about it."
Pros: "Does not alert passengers they need an ETA before checking in. Waste of time"
Pros: "On time and quick and simple"
Pros: "It was on time and they served drinks."
Cons: "Everything was good"
Pros: "Efficiency, comfort"
Pros: "Quick easy and painless boarding and de boarding. It's been a while since I flew Air Canada and I was pleasantly surprised by the upgrades, including the tinted windows!"
Pros: "Everthing was smooth and on time"
Cons: "Nothing specific"
Pros: "Flight was delayed several hours with no compensation given"
Cons: "Cancelled flights and delays."
Cons: "AC Ticket attendants were unbelievably rude."
Pros: "Left on time, arrived on time."
Cons: "The airline failed to mention transit visa rules. Really poor customer service. Irrespective of what time of the day you call, the average wait time is 30 min. Who can wait for 30 min to receive his/her call. That's stupid for a premium air line. Even when someone answered they failed to provide a solution and were unsympathetic to my cause"
Pros: "Overall good. A bad delay and boarding process. I can't fill out the above rating cause my computer dos'nt let me."
Cons: "Cancelled, terrible service, cancelled last minute, no reasonable options for rebooking, not enough staff, disorganized section at airport, rudest security ever."
Cons: "Cancelled flights, delays, no refund option so I had to wait 15hrs to get to a 1 hrs destination. Then they lost my luggage so my mini weekend away turned into a disaster. I basically wasted $1,000 for a nightmare trip. If they would've just issued a refund in the beginning I would've been fine w the cancelation."
Cons: "Flights get cancelled or delayed all the time so that's not what was so upsetting. It was the way we were informed about these delays. The staff were jest rude, making a bad experience even worse. Then they lost my bags, couldn't track them, couldn't tell me where they were. And I was flying out to another country for a tour next day so that was very inconvenient. I won't be flying with this airline again. They don't know what good customer service is."
Pros: "on time"
Pros: "Everyone was nice and the seating area had room."
Pros: "Checking our luggage at the gate and how courteous everyone was Maureen"
Cons: "paying for extra seats was fine but our zone was the last to call. Maureen"
Cons: "It got cancelled and the service was horrific"
Cons: "My daughter got destroyed by a cup of coffee a passenger behind her was holding when turbulence struck quiet bad,neither he or the airline apologizes for either."
Pros: "We arrived ontime."
Cons: "LONG DELETED !!!!!!!!!!!!!!"
Cons: "Long time till take off."
Pros: "it was on time landed a few minutes early stewerdess were very nice"
Cons: "They charged us 25 dollars for a carry on bag which was unfair. They didn't charge anyone else. When I came back I was not charged. I would like a refund. The people were very rude! I take that bag on trips weekly. I should have not been charged."
Cons: "I called and confirmed a special meal 40 hours in advance. They said they had no request form me and gave me fruit,"
Airlines flying from New York to Quebec have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Quebec
Masks required on board, masks provided on flights from New York to Quebec
Social distancing seating
Middle seats unavailable to book on flights from New York to Quebec
Testing for antibodies, testing for symptoms for flights from New York to Quebec
Waiving of change fees. Search flexible flights from New York to Quebec