C$ 622 Find Cheap Flights from Osaka Kansai Intl to Toronto

Good service and food. However, we paid over $400 for aisle seats for my disabled husband and me, and we were given window and middle seats. This was dangerous for our health condition on such a long flight. We needed to stand up and walk around frequently, but we were stuck in our seats. Please give us a refund of our seat payment since you chose not to honor our request.

Poor links to cathay meaning it's not possible to check in online or reserve seats. Incorrect information provided by cathay regarding check in and transfer at HKG. Delay in flight required is to be escorted / run to make the connecting flight and no opportunity to use the business lounge. Luggage did not make the connection so we arrived in Manchester with no luggage

I was mid plane and they were already out of the main beef entree....ugh!

Cramped, hot and the plane was grubby. Also the plane was an hour late and it took an hour to get my luggage once I got to LAX.

The bed was alright in business class. Food variety and quality were not up to the mark compared to the business class airfare.

Given the Business class airfare, the food variety and quality both were substandard. The crew was not interested to serve other choices and work hard to provide alternatives. Very disappointing food service.

Crew and food were great in-flight. We had a 2 hour delay, no communication, and just got left in a limbo. The crew arrived late and they were running checkouts on the plane (which is important, but why not doing it earlier?) Cathay did nothing to about the delay, and a lot of people missed their connection flights. I had to run and got stuck at checkpoint, which made my entire trip very unpleasant. Got to my gate 5 mins prior to them closing it.

Trip was fine. My only complaint was that when the passenger in front of me reclined her seat (which was, in essence, the whole flight except landing and take-off,) it was uncomfortably claustrophobic for me and very difficult for my husband to get in and out of his window seat. Also uncomfortable to watch the entertainment because the screen was right in your face.

There were delays at boarding and landing. These events resulted in a tight transfer time in HK. Poor signage for transfers. Finally, lost luggage at final destination.

It's basically 15 hours with an airline in economy class. There's really not much of anything that could have been done better unless I had a first class ticket. Cathay Pacific does excellent work, with a very professional, friendly and attentive crew. It's literally the only airline that I will fly to Southeast Asia.