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YOW — Baden-Wurttemberg
18 Feb — 25 Feb1
Return
1 adult
Economy
0 bags
From?
To?
Fri 18/2
Fri 25/2

Top tips for finding cheap flights to Baden-Wurttemberg

  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to Baden-Wurttemberg is October.

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Top 4 airlines serving Ottawa to Baden-Wurttemberg

Scores according to KAYAK customer reviews
7.9
LufthansaOverall score based on 28169 reviews
8.0Boarding
7.8Comfort
8.4Crew
7.7Entertainment
7.6Food
Airline reviews
Pros: "Customer service by the crew"
Cons: "Lufthansa still charges full price like usual, but on a 8+ hour flight to serve a cat size meal of pasta soaked in some pesto sauce is unacceptable! Thank god I had lunch at Frankfurt before departure! Covid-19 should not be an excuse for lack of services! I work for a company which falls into the Essential business category and despite the pandemic we NEVER EVER compromised with the top quality of our product! I am so dissatisfied with Lufthansa and what they have become, pale shadow of a great company, very sad...."
Read more about Lufthansa
Pros: "Customer service by the crew"
Cons: "Lufthansa still charges full price like usual, but on a 8+ hour flight to serve a cat size meal of pasta soaked in some pesto sauce is unacceptable! Thank god I had lunch at Frankfurt before departure! Covid-19 should not be an excuse for lack of services! I work for a company which falls into the Essential business category and despite the pandemic we NEVER EVER compromised with the top quality of our product! I am so dissatisfied with Lufthansa and what they have become, pale shadow of a great company, very sad...."
Pros: "Friendliness of cabin crew,entertainment was good,food was good. Overall I was pleased with the service and am looking forward to flying with Lufthansa again"
Cons: "I think the process was too long in Lagos, but in London it was smooth."
Pros: "Transfer route through Frankfurt Airport was tight but not as tight as outbound. Lovely crew."
Cons: "Bus to plane at departure, no room in overhead lockers as space taken up with small bags"
Pros: "Very nice crew"
Cons: "Legroom"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc."
Pros: "Crew looked after me after a family took up a whole row including my designated seat. I need up with the back row to myself so could put my feet up & chill after a less than pleasant 5+ hours wait at Munich!"
Pros: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Cons: "Seats were a little uncomfortable but outside that not much I can fault the airline for."
Pros: "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
Cons: "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."
Pros: "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Cons: "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."
Cons: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."
Pros: "The plane was very good , the hospitality was very good b"
Cons: "Every thing in Lufthansa was horrible"
Cons: "Weather delay caused us (and hundreds, or perhaps thousands, of other travelllers) to miss connections. Lufthansa lost our luggage, and to get rid of us, told us they would send it to the hotel we had to check into on account of the overnight delay. They never delivered the luggage, and other employees later told us over the phone that this was not going to happen. The terminal was filled with tired and frustrated travelers, and to make matters worse, the Lufthansa staff were temperamental and condescending to many. At the peak of the chaos, the Lufthansa staff went out on break, while hundreds waited in line for over 8 hours. We expected more - much more - in one of Lufthansa’s own German domestic hubs."
Pros: "Great service, comfy plane, smooth ride."
Cons: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"
Pros: "One of flight attendants lent me her phone charger to charge my phone which absolutely saved and they were just generally very pleasant and easy to interact with."
Pros: "Poor customer service dealing with bag delayed for 5 days, almost all of my holiday was over by the time the bag came and I was promised my bag would arrive on day 2, 3 and 4. Didn't arrive til 5th day"
Cons: "Late baggage, incompetent staff who each told me a different lie about when the bag would arrive"
Pros: "Ease of boardibg and getting through security"
Cons: "Nothing"
Pros: "Smooth ride. Almost made up some flight time......"
Cons: "No entertainment, Two hour delay......almost missed our connecting flight."
Pros: "The planes are comfortable, the crew are always nice and polite and have smiles on there faces."
Pros: "Friendly crew."
Cons: "Plane was delayed almost two hours due to fog but I can't blame Lufthansa for that"
Pros: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Cons: "Slim seats very uncomfortable and legroom too little"
Pros: "Service was great, pilots were amazing no decompression pain in my ears."
Cons: "The flight was delayed in Warsaw for 1:30 hours"
Pros: "The food and drinks was very good."
Cons: "The flight was late."
Pros: "Flight on time"
Cons: "Nothing. All was good"
Pros: "Great food! Attentive staff, comfy seats."
Pros: "Normal Flight, short, was coming from Munchen"
Pros: "Flight left on time, crew as OK"
Cons: "you'd. have to pay extra to check in luggage, not what you expect from Lufthansa. Though no problem for us, since we didn't need to check in any luggage."
Cons: "leg space is mediocre (i'm 1,93m though)"
Pros: "Free refreshments. Funny cabin crew!"
Cons: "There was very confusing and contradictory information on what you can take with you on top of your cabin luggage. e.g. Can you or can you not take a small shoulder bag with you."
Pros: "Friendly crew, had row to myself, smooth flight"
Cons: "Delayed departure"
Pros: "Extremely nice staff starting from check-in and till the end of flight, everything was perfectly on time"
Pros: "Punctual, efficient, Lufthansa never fail to deliver."
Pros: "Flights were cancelled that day due to a storm, but Lufthansa were able to fly an empty aircraft from Rome to fly us from London to Frankfurt. Despite the circumstances, Lufthansa were able to still offer catering. Thank you for your cimmitment."
Cons: "Lufthansa in general could invest a little more in the food they serve. Lufthansa's domestic and inter European flights are never a culinary highlight. :-("
Pros: "You always have the best looking flight attendants. After a year in Egypt it was refreshing to see something other than black haired woman. The food was great as always. Keep doing what youre doing. Thank you Olivia."
Cons: "Frankfurt airport chaos Lyon customs downstairs in arrivals checkin upstairs so they can't view your items if you are claiming tax back. Clever French move. Obviously happens a lot"
Pros: "nothing"
Cons: "for 4 hours flight the crew decided to give breakfast at the first hour instead of the last. everybody was asleep and in fact no body had breakfast. the boarding was late the aircraft was missing and cause additional delay... TERRIBLE"
Pros: "Crew was great"
Cons: "The flight was late, They kept us in the plane for 20min And bagages are delay...."
Pros: "Standard Lufthansa short haul, Crew attentive"
Cons: "arrived off stand"
Pros: "I don't like anything"
Cons: "I don't like food crew members Bad odour flight"
Cons: "Food Crew appearances"
Pros: "Cabin is not very private feeling, plus you have to climb over people. Maybe slightly better than Air France's offering on the A380. Service and food was good."
Pros: "everything from the boarding and check-in process to in flight comfort."
Pros: "I love flying with lufthansa. Staff is friendly and chatty. Personal service is excellent. Food could be better compared to other airlines, but is not so important to me when it comes to flying."
Pros: "Senator member , business flight ... And everything wrong that can happen happened ...cancelled flight , delayed flight , then again delay ,then me losing the flight cause of their delay , waiting in the airport for 8 hours ... Hate you Lufthansa , never coming back"
Cons: "Patronizing crew"
Cons: "So you book in advance, used the tarif that allows you to book your seats (row 9), check in and.... When you board you get new tickets with seat row 36 and family not together. Lufthansa has done this twice to us. My kids 8,10, 12 year old girls are well behaved and used to flying, so don't disturb anyone."
Pros: "Crew inside the plane was lovely."
Cons: "The crew woman that assist us in Barcelona Airport counters for the check-in was really rude asking very personal question that I still don't understand why and questioning our passports without any reason. My partner and I felt very uncomfortable and that was a totally unnecessary situation. After that everything was totally great during the flight."
Pros: "Every thing"
Cons: "Nothing"
Pros: "Its an A380 so nice and new"
Cons: "The entertainment system had a horrible interface with touch screen that didn't work well, and had to move seat because audio jack was faulty"
Pros: "Still loads of leg room in economy which is great for a tall person like myself."
Cons: "The food, dinner and breakfast from Johannesburg to Frankfurt was not very nice and not the usual good standard."

Wrong advice was given by AF counter for the boarding by asking me to exit airport and then enter again , otherwise was ok .

Pros: "How great everyone was and smooth sailing."
Cons: "Made sure the flight was not over booked."
Pros: "Nothing"
Cons: "Everything"
Pros: "The crew was terrific."
Pros: "The seat was very comfortable."
Cons: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Pros: "The whole crew is so kind"
Cons: "Delta made my whole first flying experience the best."
Pros: "Crew very professional"
Cons: "Boarding was a little confusing"
Pros: "Crew was solicitous."
Cons: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Pros: "Red wine was excellent"
Cons: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Pros: "The crew was efficient and friendly. The plane took off on time and landed on time."
Cons: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."
Cons: "WiFi"
Pros: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Cons: "My entertainment device did not work the entire flight."
Cons: "Thanks"
Pros: "Crew was nice, too short of a flight to figure out more"
Cons: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Pros: "It was only 2 hours"
Cons: "Small plane, no movies"
Pros: "Nothing"
Cons: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"
Pros: "Liked the transfer"
Pros: "My seat"
Cons: "Crew"
Pros: "Great service"
Pros: "Food was good. Crew nice and professional."
Cons: "Landing was not so smooth."
Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Pros: "It was a wonderful flight and service . Hospitality and welcoming."
Cons: "Nothing everything was amazing ."
Pros: "Average"
Cons: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"
Pros: "Nothing"
Cons: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Cons: "Screen broke half way through flight. Food was poor"
Pros: "It was ok fligh"
Cons: "Food was not so good"
Pros: "The cabin crew was very good!"
Cons: "The economy premium seats are very uncomfortable"
Pros: "Only the cabin crew was good."
Cons: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Pros: "I would like to come on time each trip because I got two late time before with airfrance"
Pros: "The fresh bread and cheese."
Cons: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"
Pros: "Todo muy bien Volvería a viajar con ellos."
Pros: "Hospitality of the flight attendants"
Cons: "Toilets could hv been cleaned more often"
Pros: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"
Pros: "Crew very professional and nice food Boarding process well organized"
Cons: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"
Cons: "There are always delays. Today it was that internet was down."
Pros: "Very old plane with very poor screens where images was horrible"
Pros: "All of the crew were friendly and the flight was on time."
Cons: "No problems"
Pros: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Cons: "nA"
Pros: "Flight went smoothly"
Cons: "Flight left late The seats are small and crowded There are no entertainment options"
Pros: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Cons: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."
Cons: "The crew was not very polite."
Pros: "The boarding process was smooth and the crew friendly. Flight ran on time."
Cons: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Pros: "Crew was wonderful Helpful, pleasant, capable"
Cons: "Waiting for late passengers & their luggage"
Pros: "Punctuallity"
Cons: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."
Pros: "The flight was good overall. Friendly crew good attention."
Cons: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."
Cons: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."
Pros: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Cons: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."

my luggage got badly damaged

Pros: "This was a great flight, really pleased with this experience."
Pros: "Price"
Cons: "Use jet bridge instead of bus gate"
Cons: "Grab business class upgrade offer - worth every penny."
Cons: "I was not informed the ticket didn’t includes luggage"
Pros: "Flight was canceled"
Cons: "Flight was canceled"
Pros: "Everything was excellent as per all my flights with Tap Portugal. The crew was outstanding, the plane was clean, food was tasty and overall a very comfortable flight!"
Cons: "The boarding area was too cramped and tight."
Pros: "Smooth boarding, good vegetarian food options, helpful and friendly staff, and more legroom than my previous flight."
Cons: "No entertainment"
Pros: "Flight didn’t happen"
Cons: "Transfer to other airline was abysmal"
Pros: "Better system to boarding."
Cons: "Announce properly for boarding."
Cons: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"
Cons: "There was an undisclosed $120 baggage fee. The food was horrible and made me sick. We left nearly two hours late."
Pros: "Everything was very good."
Pros: "very pleasant all cruise, and food very delicious"
Cons: "nothing"
Pros: "It was quick."
Cons: "Delayed transport to flight, tiny non-reclining seats. Food offering mediocre and had to flag down flight attendant just to get water they we're giving to everyone but some of us apparently."
Pros: "I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal."
Cons: "Some of the worst customer service, seats that do not recline at all, minimum leg room, and worst of all a 2 hour delay that made me miss my connecting flight for which they took NO responsibility stating that they can have delays for up to 3 hours without having to compensate anyone."
Pros: "Everything from the custumer service, flight departure on time"
Cons: "Long waiting time for my connection flight but i booked it that way"
Cons: "Flight was late which seems to be a standard with TAP."
Pros: "Food was good, but no champagne offered. The attendants were nice, though."
Cons: "It was not a business class at all. I was put in the same big bus together with econom class passengers. There was not supposed to be any business class in this airplane, since chairs are all the same and not comfortable. No entertainment of any kind at all. It's a waste of money."
Pros: "Movies"
Cons: "Food"
Cons: "Very salty food. Flight was delayed so I almost missed my connecting flight."
Pros: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Cons: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."
Pros: "The flight was direct to Lisbon"
Cons: "TAP a total disappointment. The biggest surprise of which you guys at Kayak are somewhat responsible is the ridiculous fees of $90 dollar per bag checked in. Obviously the face value of the ticket is cheaper but in practice I had to pay 360 dollars to check in my bags going and coming."
Pros: "Lots of legroom. On board crew was good."
Cons: "Check-in was a little bit chaotic."
Cons: "I booked these tickets for my friends Jamal Wiggins and Anthony Maxwell and they are still Lisbon. They are still in Lisbon! Their flight, 1306, had been delayed for almost 6 hours. The gate keeps changing and they've been getting ther run around all day. No food vouchers. This is horrendous. I am here at Prague airport. We only have a few days here and now one day is gone. They should be reimbursed! We are paying 400 euros for hotel rooms that aren't even being used because of this delay."
Pros: "Wonderful customer service!!"
Pros: "The crew was very attentive and helpful"
Cons: "It was hot in the cabin. The lights were turned on and off without an announcement and without much time to sleep."
Pros: "Great comfy seats, checking was a breeze and the staff were friendly"
Cons: "No entertainment and I thought there should have been a little more food. What they did provide was good just a little shy on the quantity. INternational flight with no free bags."
Pros: "Ice cream for snack."
Cons: "Flight from Oporto to Lisbon, when we landed they did not set up the ramp to exit the plane, I had requested mobility assistance. And the ramp was right next to the plane."
Pros: "Cabin staff was nice"
Cons: "Very cramped seating; rude baggage handlers; bad system for boarding"
Pros: "If your traveling with a child they are the best! Legroom was good, seats were confortable, and entertainment system was great."
Cons: "Breakfast was terrible but I guess I'm lucky the served it. Didnt like that they changed the baggage policy after I purchased my ticket and wouldnt honor the old."
Cons: "The seats did not recline. It was impossible to get comfortable enough to sleep any at all, even though it was an overnight flight. It was also the first intercontinental flight I have ever taken which offered no entertainment whatsoever. I really don't understand why TAP used a plane with non-reclining seats for a five-hour overnight flight."
Pros: "The trip was perfect. My bag does not think the same way."
Cons: "Everything was perfect until I receive my bag and notice that two (2) items were missing: my snorkeling face mask, and my camera's tripod. Who is responsible for this? How can I be happy with this?"
Pros: "Not much"
Cons: "Late as always"
Pros: "Nothing."
Cons: "They gave my 70-year old mother only a few hours notice that they were changing her one-stop four-hour 6AM flight into an 8AM multi stop 14-hour marathon. In fact, she was already asleep when they changed her flight, so she was already at the airport when she found out about the change. To do this to a 70-year old woman is reprehensible. Worse, after 2-hours with customer service, nobody there made any real attempt to remedy the situation or offer any compensation. Worst airline experience EVER."
Pros: "Nothing."
Cons: "Filthy dirty airport, club and plane. No power in the seats to boot. Clown show. Never again see above."
Pros: "Everything was good"
Cons: "I enjoyed flying with tap"
Pros: "Crew very helpful and friendly"
Cons: "Slow boarding; food"
Pros: "The seats were pretty comfortable and the crew was excellent."
Cons: "There was no entertainment and the food wasn't good."
Cons: "No water, but it's a short flight so they probably just didn't have time."
Pros: "Seating...cleanliness...service....crew was fabulous....food exceptional. Smooth flight."
Cons: "Nothing."
Pros: "They served a sandwich."
Cons: "I flew TAP in sept 2016. It was full service invoked TAP again because of this and then had to pay for a small checked bag at the airport. Also there were a lot of sick people on this flight. Two people near me theew up."
Pros: "The service they provided us reminded us of how airlines used to treat their customers in the past. From the customer service to the services provided and the legroom on the flight -- everything was more than what we expected and we would consider flying TAP Portugal again."
Pros: "Five stars for TAP, good attention of its staff, good food and attention during the flight."
Pros: "Crew was kind, not robots. They disciplined the several children running in the aisles throughout the flight as their parents did not. Medal of bravery and honor to them! D"
Cons: "Dirty cabin - floor was filthy with food and wrappers when we boarded. Did not use bathroom as assumed it was same."
Cons: "We were told that we wouldn't miss our connection, but we did and had to wait the whole day for the next flight plus stay the night in Frankfort before going to our final destination."
Cons: "I'm vegetarian and I can't chose the option when I made the checkin"
Pros: "Timely check-in, on-time arrival, prompt disembarkation using 2nd stairway at back, courteous service."
Cons: "Nothing"
Pros: "The airplane (A-330): the flight was very smooth, the entertainment system is top notch."
Cons: "Lisbon airport is a disaster. I almost missed my connection. Had to beg to be given priority, which was granted at the very last possible minute. Had to literally run to the gate."
Pros: "Friendly staff"
Cons: "Didn’t get to pick seats"
Pros: "The boarding was smooth and quick, flight arrived early. Service onboard was very good"
Pros: "New airbus 350-390 are worst than older planes. Economic class space is even smaller now, no storage space for the last few rows"
Cons: "Last 3-5 central rows in economy class have no space for carryons. On top of that, at arrival we realized they have lost our bagage, all 6, so we’re left with carryons. This may be our very last trip with Lufthansa."
Pros: "The flight attendant"
Cons: "During serving food-i was sitting on the aisles in the middle chairs-some times they served me from the far away."
Cons: "There was no coffee or tea available on the flight"
Pros: "The ✈️ and timing"
Cons: "Amounts of food is ridiculously little for someone who gets hungry fast"
Pros: "Great staff!"
Cons: "Nothing"
Pros: "Quick flight. Dlient Service in check-in was excellent, she went the extra mile to change my return flight to a more reasonable time."
Cons: "No snacks unless you are willing to pay more than 10 dollars lol"
Pros: "The pods were great on 777"
Cons: "Couldn't plug in CPAP"
Pros: "On time and pleasant staff"
Pros: "Breakfast was excellent"
Cons: "TV screen were too dark"
Cons: "My baggage did not make the flight. It took 3 days to return it to me"
Pros: "I liked the movie selection, the service, and food/drinks."
Cons: "With a 20 minute layover, I barely made the flight and my checked bags/luggage did not make it. This had a horrible influence on my trip and I am heavily disappointed in Air Canada."
Pros: "The tvs are awesome! They are new and have touchscreens that are actually well designed and can scroll etc. Resolution and sound are great, so I actually feel like I watched my movie and didn't just look at moving blurs with half the dialogue missing. Also the USB ports are great. And the brownie with the meal was delicious."
Cons: "Only one meal on a >9 hour flight, plus one snack which was an uninspiring-looking rectangle of cold pumpkin loaf (it tasted good, but after 7.5 hours in the air it'd be nice to get something more appealing). Other airlines give two meals. It's ridiculous that Air Canada insists on being so stingy with the food."
Pros: "Once boarded, the crew was pleasant and very helpful. It was a smooth flight."
Cons: "Air Canada check-in at YOW was overwhelmed. There were not enough agents to handle the amount of passengers or flights they had going out. I waited 50 minutes in a check-in line and almost missed my flight. Passengers in front and behind me had the same experience. Air Canada really needs to examine their operations at YOW and manage the situation better."
Pros: "Got there with minimal delays"
Cons: "Inattentive staff, broken tray table, seats not cleaned between flight ( covered in food crumbs), small seats"
Pros: "MIGHT give me a refund, and not WILL give me a refund"
Cons: "Service personnel at Air Canada were very helpful and re-booked me several times and when none of those flights left, they said they would refer me to refund department."
Pros: "I was reading so much about how cramped and uncomfortable the seats on Air Canadas 787's, but I don't think their product is any worse than most other economy class products out there."
Cons: "Their "continental breakfast" was a dry piece of banana bread and yoghurt. No jam, butter cheese or other spreads to compliment with your bread. Most disappointing "continental breakfast" I have had on a plane!"
Pros: "Boarding was excellent, most of the staff except one was excellent. The flight was smooth. Got hooked on a new series that I started watching on the plane."
Cons: "The wait time between flights on the way home was brutal but you expect that if you are flying on points. What made it worse was that I had to leave the secure area and collect my bags then wait 8 hours in the airport only to go through security again. On top of that trying to get my baggage tag there was a female agent that should have retired 100 years ago directing people like it was our fault she still had to work. If you can't be nice you should not be in customer service."
Cons: "Flight delayed by 2 hours"
Pros: "Very little"
Cons: "Departure lunge has bizarre layout. Most seating is in cafe's. No separate seatin area for boarding meant a melee around the gate blocking th path of people walking passed. Premium Economy seats were hard and uncomfortable, meals were below par and the entertainment system sound was shot. I tried three seats and each were unintelligible. Crew was less than stellar."
Cons: "Flight was delayed and I was rebooked even though I could have make the connection. I had only a carry on so the luggages were not an issue."
Pros: "Staff were incredibly kind, courteous, and knowledgeable. I need wheelchair assistance and they handled that beautifully, asking thoughtful questions about my needs and adapting their plans to my answers. They also helped me with stowing my carry-on since I would have struggled alone."
Cons: "Unfortunately, through no fault of the flight crew or gate crew, we got one of the few remaining planes in the fleet that are so old that they can't fit a full carry-on bag in the overhead bins or under the seats. Larger carry-on items had to be checked through to final destination, which made a lot of passengers upset -- either because they were business people who needed to be able to work on the flight, or they had important baby gear in there that they would need before that, or they were traveling far away using multiple airlines and were rightly worried about lost luggage."
Pros: "Entertainment options"
Cons: "Crowded"
Pros: "The staff is old school and very hard on single travelers who are not white Very rude when I asked some questions ,,.. They seem to think low bout the bout their Indian customers .. They need to be educated some of the Indians can be law abiding and decent people who Can be citiEns of Europe or the US Their thinkng is very racial or prehistoric Only reason I didn't make a scene of it is because I was jet lagged Be careful next time or just don't give me a ticket !!"
Cons: "Racist MF staff"
Pros: "Rouge flights are not comfortable no room for your legs and on a four and half flight very uncomfortable. Soft drinks are free but not even a bag of nuts."
Cons: "My seat partner had a dog with her. I like dogs but it was more of a irritant and distraction, didn't seem that nice for the dog either. What happened to the pretzel/nut snacks?"
Pros: "We got exit row seats and had tons of room - without an upcharge. We even got a hot breakfast in economy for free. Our first bad was free too - love Lufthansa (who operated flight fir air canada)"
Cons: "Need bigger coffee cups!"
Pros: "The flight crew went advice and beyond to help look after our two kids (ages 2 and 4). It was a full flight but they were the only children on board."
Cons: "Baggage fees and leg room."
Cons: "Audio jack for entertainment weren't working."
Pros: "Airlines keep the cabin too cold. On the domestic of the travel leg blankets were for additional pay which is crazy - I understand about meals, but blankets are required only because the conditions offered by the airline are uncomfortable. One luggage was lost, but that is now almost part of travel."
Pros: "Staff was courteous and friendly. Check-in was quick and painless, despite the mobile boarding pass not working properly."
Cons: "Did not ear food or use the in-flight entertainment. Seats are TINY! As a person with very broad shoulders, I found myself literally wedged into a corner as to not bump the person next to me. These planes should not be 3 seater when they are designed for two."
Pros: "There we're many open seats due to a problem with connecting flights, so my son was able to stretch out across the middle chairs to sleep."
Cons: "the food portions we're small, and we only had a small muffin towards the end of the flight. Ive never left an international flight hungry before. I was shocked that we did not have an actual meal at the end of the 8 hour flight."
Cons: "The seats were VERY cramped, especially for an overnight flight."
Pros: "Staff was at least friendly"
Cons: "For a 5+ hour flight only beverages were offered - anything else (such as a snack or small meal) had to be purchased. Very cheap service IMO. The selection of entertainment (movies/tv shows) was exceptionally limited and out of date. Their way of boarding the plane (via zone) is very backwards as families with children weren't asked to board until half way through the plane loading (unless those families had already paid for the more expensive zone upgrades). Most airlines let them load first to give them extra time. My checked bag was 1.2kg over the limit so I had to open the bag and switch 1.2kg of clothing into my carry on in front of the rest of those checking in. What an embarrassment and such foolery. All in all Westjet does a better job for trips across Canada. Will not be trying Air Canada again."
Cons: "Missed my conection flight Bitirsh airline miss id someone at boarding process , let fly under my name to budapest. Huge securty mistake. I stock in London for 6 hours. My luggage was not locatible for the airlines. No compensation was offered"
Cons: "I paid for a flight on a Lufthansa plane, not an Air Canada plane. There was a two hour delay on the flight that I was not informed about. There was also no organization for boarding the plane, and you had two flights going to the same place boarding at the same time."
Pros: "Friendly staff"
Cons: "The boarding was a serious problem as there were no well defined waiting areas for over 400 people to board, blocking the way for other people to walk around the gates. The Toronto airport decided to board two flights to Frankfurt by two different airlines directly next to each other at about the same time, leading to lots of confusion. My frustration was increased by the fact that the airline managed to forget my luggage at transfer, while my travel companions was "just" delayed. during flight while the service was good, the quality of food was very low. The frustration was even further increased , the through the delay of the plane and the luggage problems our rental car reservation was expired as they only hold cars for 1 hour after scheduled reservation. The later not the fault of the airline, but i will certainly consider other airlines and rental car companies in my future Travel consideration unless the return trip experience changes my mind."
Pros: "They our sits for a better one because of my 6 year old son."
Cons: "Nothing"
Cons: "Air Canada as well as WestJet charge exuberant amounts for local flights. They offer services and leg room of a budget airline while charging prices at the top range of a regular airline. Lack of proper competition in Canada allows Air Canada and WestJet to charge whatever they want since there are no other real options"
Cons: "Delay in Our connection in Toronto caused us to miss the connection in Frankfurt - not because we couldn't run, but because it left before our delayed plane arrived. Then they gave us Stand By tickets for their problem. No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Cons: "They are so incompetent that they had us arriving in Germany on May 3 and connecting on May 2. We had to have the ticket rewritten TWICE."
Pros: "Crew very attending, helpful."
Pros: "Lost luggage. Delayed flight. Routed via two stops. Requested for not provided. List is long"
Cons: "Lost luggage. Delayed flight. Routed via two stops. Requested for not provided. List is long"
Cons: "Was upgraded, so higher level of satisfaction"
Pros: "Service good"
Pros: "Nice for a long flight - attendants and entertainment was as nice as possible"
Cons: "What else can be said for airline food that has been left untold"
Cons: "My passport was still valid but didn't have the 3-6 months left on it (a rule I didn't know about) and was told about this at the air canada counter without any concern or direction. Was in shock."
Pros: "Seats were comfortable. Flight was smooth. Food and snacks were good."
Cons: "Flight attendants were not accommodating whatsoever. One almost ran my head over with the cart as I was leaning down getting something out of my bad when they were zooming by. She did not say sorry and another passenger said she was laughing after. Another attendant scolded me loudly in front of other passengers because I accidentally threw away a lid from the food tray into a garbage bag I put all my trash in and then wanted me to dig it out. I asked him if he could since he had gloves on and I did not and he scoffed loudly telling me to never do it again. Another passenger said to me while on the fligh that she saw how rude they were being to me and that she was sorry. I was almost in tears because I was so embarrassed."
COVID-19 information

Safety measures for airlines flying from Ottawa to Baden-Wurttemberg

Airlines flying from Ottawa to Baden-Wurttemberg have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

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Ottawa - Baden-Wurttemberg Flights

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Ottawa (YOW)Canada

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Baden-Wurttemberg - Ottawa

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