C$ 835 Find Cheap Flights from Ottawa to Mazatlán

We never had an experience they canceled the flight and they did not offer us an alternative flight. I had to book one on my own expense. They offered us food voucher and we could not use them at the airport it kept saying not attached to an existing flight. The people at the counter were rude and cold and they did not care about our situation

Found the seats very crowded—too close together ! And waited a long time for our luggage All staff at both ends were excellent!!!

Flight cancelled and Kayak switched our return flight to a red eye. Ridiculous.

Will never book through you again. Very disappointed in the notices and action taken or provided when planes are rescheduled, enough to cause missed connections

The flight attendants were great, but not much room while sitting and it would be nice to get free movies.

Easy self checkin and baggage drop. No in seat entertainment, but wifi and app worked well

Single flights to Cancun purchased through third-party, initially had issues printing luggage labels with the lady at the airport Pearson… Was super friendly and assisted quickly despite being very busy

Early flight was great. Naps, movie and into Mexico with time left in the first day.

Require more comfortable seats. More frequent water/beverage service. I would like better food choices. Overall, very mediocre. I now only fly WestJet when there are no other schedule options - no longer my first choice.

The flight was on time and shorter time arrival than planned. I was an ultra basic passenger and understood one personal item on the plane. The announcements of one personal item and zone 9 boarding certainly felt like we were separated from the rest. Actually zone 9 passengers should be boarded second; we are not blocking aisles and can be seated much faster and deboarded faster too.