Daily cleaning, installation of cabin HEPA filters on flights from Ottawa to Paris Charles de Gaulle Airport
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Most visitors from Ottawa need to provide a negative COVID-19 test result and/or quarantine to enter Paris Charles de Gaulle Airport. Exemptions exist for Fully vaccinated travelers with proof of vaccination, spouses and children of French nationals, long-term residents with French residence permits and their spouses and children, long-term residents of EU, Andorra, Vatican City, Iceland, Liechtenstein, Monaco, Norway, San Marino and Switzerland and their spouses and children on their way home, and healthcare professionals. Airline crew, personnel of diplomatic and consular missions and international organizations with offices in France and their spouses and children, and merchant seamen may also still enter.
Read more about travel restrictions for Paris Charles de Gaulle Airport
Visitors from Ottawa are not required to quarantine after entering Paris Charles de Gaulle Airport.
Visitors from Ottawa must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 for RT-PCR (NAAT) and 48 Antigen (quick-test) hours before departing to Paris Charles de Gaulle Airport.
Current regulations for vaccinated travelers to Paris Charles de Gaulle Airport: most visitors from Ottawa may enter Paris Charles de Gaulle Airport but may still need to provide proof of negative COVID test.
Health Declaration Form
Masks: Required in enclosed environments and public transportation.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 05m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines (C$ 395) and Brussels Airlines (C$ 484), and the lowest round-trip tickets have been found on Multiple Airlines (C$ 707) and Air Canada (C$ 710).
For Ottawa to Paris Charles de Gaulle Airport, Monday is the cheapest day to fly on average and Friday is the most expensive. Flying from Paris Charles de Gaulle Airport back to Ottawa, the best deals are generally found on Wednesday, with Sunday being the most expensive.
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Scores according to KAYAK customer reviews
Cons: "Better choice of movies"
Cons: "My luggage is lost"
Pros: "The crew was so friendly"
Cons: "Everything is so smooth in my flight!"
Cons: "The food is good k"
Pros: "Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later."
Cons: "See above."
Pros: "The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful."
Pros: "Crew was excellent. Seats were uncomfortable"
Pros: "The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments"
Pros: "The crew was terrific and friendly as I expected."
Cons: "I have no other suggestions here since I'm pleased with the flight and services."
Cons: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."
Pros: "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Cons: "All good!"
Cons: "Palermo never ready for plane arrival"
Pros: "I like service, plane..."
Cons: "I have anot her flight with the same airlines. I haven't took my ticket at the same time but since it's same airlines they should be able to connect my flights. I have to go borders and took my luggage and then I checked in again. This is waste of time"
Pros: "We did not get on any flight to NY!!!!"
Pros: "The booking to a new flight was seamless."
Cons: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Pros: "Good flight with Swiss friendliness. They even passed out food (sandwich) during this very short flight."
Cons: "Nothing, really!"
Pros: "I loved Swiss flights.. its staff and in flight expereince"
Pros: "Flight itself was good for a shorter international flight. Dim cabin lights for early morning, crew providing plenty of drinks and snacks."
Cons: "For international travel, I’m always told to get there 3 hours before. For this trip we checked in but didn’t have access to a printer so needed a boarding pass. We wanted to carry on luggage so just needed to print the pass. Swiss was the only airline that wasn’t available on the check-in kiosks. The front desk staff didn’t arrive until closer to 1.5 hours before check in so nearly theall passengers were in a huge line to get passes and check bags."
Pros: "on time, good food, pleasant service"
Pros: "Nothing special"
Cons: "The business class seats were just like the economy class, not wider or extra space, only an empty seat in between, not worth the money. The first flight from Cairo to Zürich, no meal or snack was offered. Very disappointed in Swiss business class"
Pros: "On time departure; easy flight; seating was spacious"
Cons: "The extra charge for a bag!!!!!!!!!!! Would rather fly Southwest or Jet Blue or others that allow a mid size carry on"
Cons: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."
Pros: "good entertainment system, modern aircraft , friendly and competent crew"
Pros: "The plane was very clean the seats were neat and everyone was very friendly."
Pros: "Crew was professional and attentive. 55 minute flight so food was ice cream, beverages, and a piece of Swiss chocolate. Plane's entertainment system in my section did not work. I had to check my carry-on!"
Cons: "All of the above with the exception of crew & food comment."
Cons: "4-hour delay, followed by announcement of boarding gate, but nobody at security, necessitating weary travelers needing to leave the boarding area to go back out and through security again. On board, I was very uncomfortable, but responsibility primarily not the airlines, but due to seat mate. However, there was a chill wind blowing directly on my face for two hours."
Pros: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."
Pros: "The flight attendants were attentive, food delicious, movie selection great also."
Cons: "I flew from Miami to Zurich, Zurich to France, France to Zurich, and Zurich to Miami within the span of a week and they were all at least 30 minutes late. BUT flight attendants came by with water while we were seated and offered chocolate, which I really liked. It wasn't the worst thing for me, but I can see how it's annoying."
Pros: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."
Pros: "I had no idea i would be charged for just one check in bag!"
Cons: "I had no idea i would be charged for checked in bag! Scam!"
Pros: "Croissants and chocolate on an early morning flight"
Pros: "I really enjoyed the flight overall. Made a long flight seem not so bad."
Pros: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"
Cons: "Checking bags took longer than I would have liked."
Pros: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Cons: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."
Cons: "The plane had a flea infestation that left both my wife and I with tiny bites on our legs - during the layover the flight attendants came through and sprayed the air vents in the overhead with an aerosol - I had never seen that done before but I suspect that Swiss knew the plane had microscopic flees that were biting passengers. We flew business class and expected much better from Swiss."
Pros: "Comfy, loved the individual Tvs and food was great!"
Pros: "Loved the entertainment. Food was great!"
Cons: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Cons: "I paid extra for legroom but was in the main walkway so my feet were stepped on for the entire flight."
Cons: "Once again, my flight was late. Four out of the last five trips to Barcelona Swiss had a significant delay (longer than the duration of the trip itself) on at least one of the segments. It's getting a bit hard to believe actually."
Cons: "The flight was delayed that made the connection very tough."
Pros: "Airline attendants were very polite and nice."
Cons: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."
Pros: "Easy and quick"
Pros: "Good staff, food, service"
Cons: "No leg room for us tall people!"
Pros: "The airplane was pretty new with decent space."
Cons: "The swiss airplane did not leave on time, it had at least 30 mins delay. This delay did not get recuperated during the flight. The connecting flight did not wait for about 20 passengers. We had to spend a night in Zurich."
Pros: "Got an entire row to myself so I could lay down and sleep! Thank god! Flight smooth and attendants were kind. I was on a connection and thought I was going to miss my flight but thankfully they wait or all passengers from connections to board (from delayed flights arriving)."
Cons: "I am gluten-free and there was really no options for me to eat. However, the attendants offered me two of the snacks on board that were GF in lieu of a meal. Unfortunate there was no real food I could eat, but the snacks were appreciated."
Pros: "Good communication, helpful and friendly staff, usually on time, and better than average food & beverage options."
Cons: "Online check-in was complicated by my visa and made worse when I went to check-in counter at airport and representative did not know how to enter my info into the system. There should be better training provided to ensure people who are foreign citizens living in another country on visas can be easily processed just as quickly and efficiently as everyone else."
Cons: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"
Pros: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Cons: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."
Pros: "The crew on-board was nicer this time"
Cons: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."
Pros: "Everything was great"
Cons: "I’d honestly pay more for childless flights"
Cons: "Boarding be insured as I have a ticket"
Cons: "Improving customer service during delay but overall good"
Pros: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Cons: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."
Pros: "Service and the crewe was very kind"
Cons: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."
Cons: "Food could be improved."
Cons: "We had reserved a gluten free meal for my wife. When I went to check in it was gone from our reservation. The crew attempted to put something together so she would have food to eat but the response from their customer support team on the phone was not great. I recommend verifying all meals twice before 48 hours out. On a 7+ hour flight this is not fun."
Pros: "Quick, efficient, relaxing."
Pros: "Staff, especially male steward was very professional and dedicated. Bravo for the effort for the boy."
Pros: "Staff was great."
Cons: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."
Pros: "Crew were professional and friendly"
Cons: "Small seats"
Cons: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."
Pros: "Timeliness, crew, and almost every aspect of the flight"
Cons: "Boarding process was very diorganized!"
Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."
Pros: "Food, movies"
Cons: "Long flight"
Cons: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."
Cons: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."
Cons: "Flight was 2 hours late in departing from Frankfurt."
Pros: "The seats are comfortable and the plane was clean and well-presented."
Cons: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."
Cons: "Frankfurt connecting flights are the worst"
Pros: "Professional, efficient, full, nice sandwich and coffee."
Cons: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."
Cons: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"
Pros: "Enough space for my legs, cabin crew okay"
Cons: "No entertainment"
Pros: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Cons: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"
Pros: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Cons: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."
Cons: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."
Pros: "It was quick and smooth. Snack provided. Baggage arrived quickly."
Pros: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Cons: "Everything was ok. Nothing I did not like on that flight"
Pros: "No vegetatarion food on return flight"
Cons: "No vegetarian food on return flight from Frankfurt"
Cons: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"
Pros: "Airline crew very friendly and courteous throughout entire flight"
Pros: "The crew was nice and professional."
Cons: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."
Pros: "Crew was fantastic."
Pros: "Very friendly personal, good food and drinks."
Pros: "Title says it all Short flight"
Pros: "Standard short flight."
Cons: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."
Pros: "crews are very professional. speak multiple languages. except for the quality of food, the airline provide good service."
Cons: "available seats shown on lufthansa website does not always tell the truth. to the last minute it was shown the airplane empty which was my next seat available but it was booked. if i have known that, i could have booked a upgraded seat."
Pros: "- crew was nice - overall flight was smooth"
Cons: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"
Pros: "The food"
Pros: "Comfortable seats and pleasant crew"
Cons: "It was a short flight so no food was given out."
Pros: "short, slightly delayed flight"
Cons: "Overnight flights are usually a pain in the neck, which is obviously not the airline's fault"
Pros: "Unfortunately expectations on flights are so low that I am hesitant to say much. It got us there in one piece and I guess that is considered nice these days."
Cons: "I don't normally expect much of airplane food but this was a very low end food for an overseas 8 hour flight."
Pros: "Flight was 10 minutes late departing but a short flight time led to us arriving in CDG on time."
Cons: "Baggage delivery to carousel 6 at CDG took over 40 minutes with delivery coming in small batches......the flight time was shorter!"
Pros: "The wide selection of content to watch, food was good."
Cons: "45 minute flight delay due to a discrepancy with the engine."
Cons: "From the boarding to the landing this crew could not have been more rude. Flashlights in the eye when trying to sleep, rude comments, rude attitude. They are clearly not here to make our flight easier."
Cons: "The food was not goot at all."
Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Pros: "The seats were so comfortable"
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Cons: "All of the less than good, obvious!"
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "very nice crew"
Cons: "my baggage was lost"
Cons: "Flight got delayed 30 minutes"
Pros: "The flight crew was so friendly and the food was really good."
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Cons: "Flight cancelled"
Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Pros: "Lovely crew, very helpful"
Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"
Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."
Pros: "Good flight, very attentive crew."
Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Cons: "They have mabaged to lost my luggage"
Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"
Pros: "Excellent very good"
Cons: "Everting so good ex"
Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Pros: "was very quick"
Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"
Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"
Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Cons: "Only one queue for boarding. Flight late on arrival."
Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Pros: "Flight attendants tried their best given what they had to work with."
Cons: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Pros: "Food and drink service"
Cons: "Boarding pass facility"
Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Cons: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."
Cons: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
Pros: "On-time Quick boarding Friendly staff"
Cons: "Only pre-security lounge (Air France) that is open till 19:00."
Pros: "Friendly staff"
Cons: "Didn’t get to pick seats"
Pros: "The boarding was smooth and quick, flight arrived early. Service onboard was very good"
Cons: "I lost my luggage in the final distention (Riyadh city, Saudi Arabia). I reported it, but no replay until now."
Pros: "The seat was fine for economy"
Cons: "You should offer free wifi! Air Canada should lead the way and be above the rest!"
Cons: "There was no coffee or tea available on the flight"
Pros: "Great staff!"
Pros: "More opportunities to eat Tim hortons"
Cons: "Having to wait 24hra to leave Canada"
Pros: "The seats were ridiculously small. It was so uncomfortable."
Cons: "The seats were ridiculously small. It was so uncomfortable."
Pros: "short pleasant experience"
Cons: "baggage check is always complicated .they make a big deal over small items"
Pros: "on time"
Pros: "The plane was confortable and the drive also"
Cons: "The waiting time at the Toronto airport was exagerated"
Cons: "Flight was delayed and then without notice back on schedule and the we boarded and sat on the tarmac for an hour. Why board us if we can’t leave?"
Pros: "Breakfast was excellent"
Cons: "TV screen were too dark"
Pros: "The crew was friendly. Smooth flight except the usual unruly passengers"
Cons: "I cannot think of anything i didnt like"
Pros: "Once boarded, the crew was pleasant and very helpful. It was a smooth flight."
Cons: "Air Canada check-in at YOW was overwhelmed. There were not enough agents to handle the amount of passengers or flights they had going out. I waited 50 minutes in a check-in line and almost missed my flight. Passengers in front and behind me had the same experience. Air Canada really needs to examine their operations at YOW and manage the situation better."
Pros: "Long slow lines. Insufficient signage for US Global Entry. Too few and slow US Customs. Largest plane ever flown to Florida from Northeast."
Pros: "Air Canada is great"
Pros: "Well organized and stress-free flow of people/services."
Cons: "Late departure"
Cons: "The seats were a little narrow and it made eating the meal a little difficult."
Pros: "Everything is bigger than. Economy! The seat, the screen, the meal, the service, and general comfort."
Cons: "When the seat in front reclined on you, you were basically trapped!"
Pros: "A few turbulents just before landing but great flight crew."
Pros: "Normal flight, short, nothing special about it to mention."
Pros: "Rouge flights are not comfortable no room for your legs and on a four and half flight very uncomfortable. Soft drinks are free but not even a bag of nuts."
Cons: "Not so bad..."
Cons: "My seat partner had a dog with her. I like dogs but it was more of a irritant and distraction, didn't seem that nice for the dog either. What happened to the pretzel/nut snacks?"
Pros: "Good boarding routine, I liked that you told people to wait their turn to board. Good entertainment options. We made it safe and sound."
Cons: "Was seated next to a crying/screaming baby for the duration of the flight (5.5 hours). Also was never offered any snacks (cookies or crackers). Landing was rougher then expected."
Pros: "My connecting flight to Yoronto was very late and I missed this flight. air Canada was awful. My last trip with this airline."
Cons: "And I paid for the preferred upgrade"
Cons: "Crew were very rude"
Pros: "Airlines keep the cabin too cold. On the domestic of the travel leg blankets were for additional pay which is crazy - I understand about meals, but blankets are required only because the conditions offered by the airline are uncomfortable. One luggage was lost, but that is now almost part of travel."
Pros: "Good on flight entertainment. On this flight we had a good crew and good staff. However it has been mixed in the past with air canada"
Cons: "No food or snack. Only drinks or food for purchase."
Pros: "Captain had made up for delay we had at the take off so we came in Paris almost as planned."
Cons: "Crew and service was rushed our and food was handed to us without direst addressing or eye to eye contact. It was on bases "TAKE IT IF YOU WANT"."
Cons: "Received my luggage after one day"
Cons: "Needed subtitles on movies"
Pros: "The flight was on time and that is something really important to me. There was really no complaints about this flight"
Cons: "My headsets weren't working but it was a really minor problem."
Cons: "Squeezed in like sardines. Nickled and dimed at every turn."
Pros: "They our sits for a better one because of my 6 year old son."
Pros: "Wonderful crew, enjoyable flight!"
Cons: "Neighbor on flight was clueless to the rest of the world & left light on, video on, and used me as a pillow"
Cons: "Too much late. I missed all my itenerary planned by Campus France. I had to pay for a taxi and a new train ticket."
Cons: "Very slow service"
Pros: "Movies!! Newer plane too."
Cons: "Seriously no leg room on long flight, uncomfortable, cramped Very delayed flight again."
Cons: "It was dirty. A lot of trash."
Cons: "Cramped very crowded plane."
Cons: "No variety in menu for a long time (business class)"
Pros: "Had extra legroom but paid for it"
Pros: "Direct service is nice! Clearing customs in Ottawa makes life easier."
Cons: "Buttery pretzels in both directions that are way too buttery. Crew is never overly happy to be there."
Pros: "The complimentary snack"
Cons: "That my seats were not together"
Pros: "Early morning flight so left on time and arrived early. Staff excellent."
Cons: "Seats are grim like most European carriers in coach..."
Cons: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."
Pros: "I liked the (free) upgrade to Premium Economy."
Cons: "Food was ok but I recommend including a small salad with dinner."
Cons: "Rest rooms were clean, food was adorable, good coffee, no complaints."
Cons: "Don’t loose the luggage"
Pros: "Seats were comfortable. Entertainment system stopped working part way through"
Cons: "Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing."
Pros: "Friendly crew. Great phone support."
Cons: "Online check-in was very messy - not available. After contacting the phone support, it was possible."
Cons: "Overbooked, no room for carry-on luggage"
Cons: "There is no entertainment which is ok. You had to pay for everything in flight. Their carry on luggage size allowance is smaller than any airline I’ve ever flown"
Pros: "3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it."
Cons: "Food was typical economy class fare."
Pros: "cheap ticket"
Cons: "lack of service, very unfriendly stewardess"
Cons: "poor customer service."
Cons: "It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent"
Cons: "Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time."
Pros: "It was on time"
Cons: "The flight was long and inexpect s to be fed. They didn’t provide free food and beverages."
Pros: "Helpful crew"
Cons: "No food except for purchase. Expected at least cup of coffee/crackers"
Cons: "Choice of food was very limited as they were missing the food in catalog."
Cons: "Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again."
Pros: "I don't think I liked anything about Brussels Airlines, compared to British Airways or American Airlines. The reason why I booked on Brussels Airlines was because American Airlines will only allow my family to check in luggage when we travelled to Accra in 2016. On our return flight on British Airways, we were allowed to check in bags and not 1"
Cons: "The flight was delayed and seating arrangements for my family was not well done."
Pros: "That we checked in at VIP"
Cons: "The food was the worst I've had in a plan."
Pros: "Entertainment choices"
Cons: "the fact I bought a new ticket"
Pros: "Everything about the flight."
Pros: "Everything was smooth"
Cons: "I was misinformed about the meal service in advance. But besides that I was satisfied with the flight."
Cons: "no information on the board about delay and gate change"
Pros: "Everything was fine"
Cons: "Beside for the music and movies, you should give us the possibility to make a search and find what we want to watch or listen"
Cons: "I'm very disappointed because i wasn't allowed to travel back to the US from Brussels (Belgium). i was supposed to connect in Toronto but because I'm a foreign student in the US, I wasn't aware that i needed a Canadian Visa to transit in Toronto. so lost my flight and i hard to spend another thousand euros to catch the next flight that will connect in the US territory. I made all the call possible to resolve my flight issue and no one could help me either Brussels airline personnel or the kayak customer service. until today i didnt have not even a email to let me know what happen."
Cons: "Food was bad. Crew was distracted gossiping. They skipped rows during meal times as they were distracted. The seats are the most uncomfortable airline seats I've ever sat in."
Cons: "Delayed and JFK wasn't ready for us. So more delay"
Cons: "Very dirty plane, limited space poor customer service. Took pictures of stained trays, seats. Very gross."
Cons: "Flight was late and I almost missed my connection in Brussels"
Pros: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Cons: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Cons: "Many passengers with their shoes AND socks removed. Chairs were extremely uncomfortable."
Cons: "The overall organization was poor trying to make passengers off the plan to Kigali and boarding the Kigali passengers"
Pros: "The extra leg room was very much worth it! Did the trip both ways. On the way to Europe we went standard economy and economy plus on the way home -- economy plus was much more comfortable over the long duration of the flight"
Cons: "The food remains mediocre at best in the economy cabin."
Cons: "Boarding was in crammed area in between easyjet flights. In brussels they parked at the international gates and then an overfull bus took us to the arrivals. Is brussels airlines training fast to become part of euro wings?"
Pros: "The food served was wonderful, as well as service."
Cons: "Half of my luggage was lost at Dullas, but found and returned the next day to my home."
Pros: "Direct flight"
Cons: "Economy plus seats are not worth the extra upgrade - compared to other airlines. Food was inedible. SLOP that you would give to prison inmates Boarding was horrendous and LONG. Entertainment was non existent. Crew was RUDE RUDE RUDE RUDE RUDE"
Cons: "All of it. Missed an event because of their delay. An event I paid for."
Pros: "The food, efficient crew"
Cons: "Awful boarding process, one person alone for all the passengers with another 3 around doing nothing, which caused the departure to take place more than an hour late"
Cons: "the airbus apparently has warm spots, and could not avoid being too warm for international flight. Once arrived in Malaga, Spain, no signs whatsoever telling me to go to different baggage belt to find my luggage."
Pros: "The crew was very friendly"
Cons: "No free food offered though i was in transit all day, uncomfortable chairs, no entertainment"
Cons: "The seats were incredibly uncomfortable. The food wasn't great and even on a flight that was at 75% capacity they ran out of food options."
Pros: "A really great crew! Food was good."
Cons: "The seats are horrible, the most uncomfortable ever."
Pros: "Crew was nice"
Cons: "The seats were completely uncomfortable, they have a leather thing where you put your neck on (on the long flights) which is completely uncomfortable. on one flight there was no entertainment system at all, and in the long one it was fine. Also on one flight while we have already been on the plane the light was delayed by over an hour, because they overbooked or something- it was pretty hell inside, very hot- and no one has even offered a warer. recommendation: avoid."
Cons: "We were flying to Brussels about three weeks after the terrorist attacks at the airport, then home ten days later. So I understood the lines and the extra security. But the last communication I got from them (via United Airlines) said that our flight was leaving at noon on Sunday. Without notifying me, they moved our flight up to 10:15, so we missed it. We were able to get on the same flights the next day."
Pros: "entertainment options were great"
Cons: "Could have used a blanket, was chilly throughout the flight."
Pros: "They changed our flights so that we landed in Brussels but scheduled us to leave out of a different airport in Belgium. We had a flight the next day out of Malaga, so we could not take that flight. Because of this changed we had to buy new tickets and not use these tickets."
Airlines flying from Ottawa to Paris Charles de Gaulle Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ottawa to Paris Charles de Gaulle Airport
Masks required on board, masks provided on flights from Ottawa to Paris Charles de Gaulle Airport
Social distancing seating
Middle seats unavailable to book on flights from Ottawa to Paris Charles de Gaulle Airport
Testing for antibodies, testing for symptoms for flights from Ottawa to Paris Charles de Gaulle Airport
Waiving of change fees. Search flexible flights from Ottawa to Paris Charles de Gaulle Airport