Crew were welcoming, accommodating and they worked hard to find places for all carry on.
very average service no complimentary alcoholics drinks unlike other airlines such as Porter airlines No decent seats available during check-in time the day before
United didn’t even try to hold the flight for me. They knew I had a tight connection and when I arrived at the gate less than 10 mins after final boarding the flight had already gone. The gate agent wasn’t even notified that I was on my way. She was told I wasn’t at the airport
Everything went well except the turbulence what no one have a control of but pilot and crew handled very good!
It was great. There were some issues prior to takeoff. The weather was poor so we had to go through deicing, and we were delayed a bit by the pilots' concern about one of the engines, but that's aviation. The pilots handled everything with aplomb, and kept us apprised
I dread trans-Pacific flights. They are very long. This was my first time on Universal, and it was my best crossing ever. The staff were professional, the hospitality was great, and the food was delicious. The entertainment system filled the long flight hours. I will seek out Universal flights from now onwards. 🙂
My flight was delayed about 1 1/2 hours in Chicago, but other then that it was a good flight.
The flight was delayed, it took longer than anticipated because of weather, and they broke my luggage.
This flight was delayed multiple times and eventually canceled around 2-3ish. Original take off time was around 10:30am. By 3, there were no other options out of Houston, so stuck in Houston for from 3pm - 11am the next day.
Ok so apparently the new policy on United Airlines is that customers in the main cabin should NEVER be served more than once and besides picking up trash there should NEVER be another interaction with the customer for any reason.
The flight was good. My luggage didn’t land with me when I arrived in Columbus. So grateful I was able to get my luggage back within the 2 hours😍👍.
This was an excellent experience for a very short flight.
The Flight Attendant was particularly helpful to my wife, who was having a bad day.
The baggage handlers at Toronto did not load anyone's baggage onto the jet. We sat at the carousel in Pittsburgh for a half hour before anyone told us.
It is air Canada so leaving 20 minutes late is very acceptable
Boarding was delayed by 15 min. Next, the flight was to reach in one hour and 14 min. But for 50 Min, we kept circling on the Tarmac, reached late
There should be a charging port in the airlines for our mobile phones.
One United employee a little impatient, also on flight WiFi was out for some time. I was happy to receive a complimentary alcoholic beverage for volunteering to check my carry on bag.
Everything was great, staff, planes, at the gate. All around everything was a pleasure flying .
Flight was canceled/delayed multiple times, leaving us stranded at YYZ for four (4) days. Retrieving the luggage (after flight canceled) was a 5 hrs delay/struggle Two days rebooking did not include two days accommodation voucher (only one was provided). False information was provided for the second day and we did expend 1/2 day at the airport on the second day just sorting out accomodations+food! Next rebooking (due to yet another cancelation) ended up with our luggage left behind (at YYZ) one day later when the plane finally took us to PIT. I wonder how the reimbursement for the additional expenses (food+accomodations) will be... easy or just another nightmare :-(
