Daily cleaning, installation of cabin HEPA filters on flights from Phoenix Sky Harbor Intl to Toronto Pearson Intl
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|August||Best time to beat the crowds (22% less expensive on average)|
|July||Most popular time to fly (16% more expensive on average)|
Average price round-trip
|C$ 427||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 188||or less|
Good deal one-way
|C$ 146||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 10m.
In the past 3 days, the cheapest one-way tickets were found on United Airlines (C$ 179) and Delta (C$ 186), and the lowest round-trip tickets have been found on Air Canada (C$ 356) and American Airlines (C$ 387).
For Phoenix to Toronto Pearson Airport, Saturday is the cheapest day to fly on average and Monday is the most expensive. Flying from Toronto Pearson Airport back to Phoenix, the best deals are generally found on Tuesday, with Sunday being the most expensive.
Usually, the lowest prices are found on flights leaving in the evening. To get the best price, you should avoid flying from Phoenix to Toronto Pearson Airport in the morning
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Phoenix to Toronto Pearson Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Toronto Pearson Airport from Phoenix is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Toronto Pearson Airport with an airline and back to Phoenix with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Toronto Pearson Airport from Phoenix up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was excellent"
Cons: "Better breakfast and the seats weren’t very comfortable"
Cons: "The wrap didn't taste too well."
Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"
Pros: "They let me sleep."
Pros: "good job over all"
Pros: "Entertainment on the flight was fantastic."
Cons: "Delta really struggles with trying to get everyone in the plane in an orderly fashion. Window seats must climb over all of the aisle passengers that got on before."
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Pros: "Incredible service, great entertainment options, comfy seats"
Pros: "On time, great service, a lot of legroom."
Pros: "Good flight."
Cons: "Delta scheduled us a connection with only 35 min of layover. We had to go from Concourse E to A and the plane was several min late.We barely made it before the gate closed 10 min before pushback."
Pros: "New airplanes.On time schedule .Very professional a"
Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Cons: "Could not get my boarding pass from Delta for the flight from PHX to LAX. Aeromexico did not confirm that leg of the trip, so I lost all day and had to buy another ticket for tomorrow. Still, Aeromexico has not solved anything"
Pros: "I am on stand by after 24 hours. Because delta airlines was late.im stuck in LA"
Cons: "It was cold"
Pros: "got to the plane even though the ground crews had a lot of people to get bags checked for even down to 30 min to flight departure but still got their bags onto the plane"
Cons: "massive rips in the bag"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "The staff is very friendly. Most pleasant airline I've flown with."
Pros: "On time as scheduled."
Pros: "Everything except food. I asked them for halal food when I bought tickets. But they didn't serve me halal food. Very very disappointed."
Cons: "Food and food."
Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"
Pros: "Everyone was friendly and the beverage service was very quick for such a big flight that was full. It was a great flight crew."
Pros: "Fast flight"
Cons: "Long wait in hot plane before take off."
Pros: "The Flight crew was great and the pilot got us there with the least amount of delay as possible. Thanks everyone!"
Cons: "3 hours there before the departure."
Pros: "New comfort seats. Nice staff. Pilot kept us continuously updated."
Cons: "Unclear info on upgrade [priority boarding when upgraded?]. Inability to upgrade ticket made using mileage points or upgrade at counter at gate."
Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."
Pros: "The crew was good and the flight was smooth."
Cons: "Somehow we were double booked and double billed. We got to the airport 3 hours early and checked our bags. All 3 were lost and searched. Everything was put back precariously and there was shampoo and lotion everywhere."
Pros: "i love the view from the window seats and that I was able to relax and the snacks."
Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"
Pros: "Nothing to like.."
Cons: "Everything about the flight..."
Pros: "Good flight, comfortable; good food."
Cons: "Entertainment system kept failing"
Pros: "On time and convenience of the connection"
Cons: "Airplanes were a little bit old"
Pros: "plane was farily empty. Who doesn't like that, other than Delta, haha. Nice workers, smooth flight."
Cons: "Delta comfort was very tight. I'm 6 foot tall and my knees were hitting the chair in front of me the whole flight."
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"
Cons: "Not real happy with getting charged 25 dollars for a bag when I am MVP with Alaska Airlines, was under impression both airlines are together."
Pros: "Crew was great!"
Pros: "Flight was nearly on time raving Phoenix. Offered headsets to watch an on board movie."
Cons: "Late arrival of about 45 minutes due to inclement weather in Mpls."
Pros: "Had the row to myself"
Cons: "No complaints"
Cons: "I travelled from usa to canada on 7 nov and after 2 hours waiting in airport they informed us that due to some issue Delta can not deliver our bagagges also one of Delta airport's staff behaved very badly (his name was Manny) , helpless and rude.I missed an important dinner meeting because of not having any suitable dress. I have many friends and family who lives in canada and usa but by facing this bad behaviour and problems never ever recomnd your airline to any of them."
Pros: "Seat was comfortable. Crew was professional."
Cons: "Loading plane was a little chaotic and the comfortable seat was a little overpriced for the legroom."
Cons: "American Airlines lost our luggage and both flights were late, wife her cell phone and credit cards due to running in airport to catch our flight to Lisbon. Not impressed."
Pros: "Short connection times"
Cons: "Being on time because of short connection time"
Pros: "Friendly crew and relatively new entertainment system"
Cons: "- Seats are very tight - Pay for luggage even on a transatlantic flight and your seat (if you want to choose) - Food was below average - even for airline standards, ran out of drink options even for dinner (the second time they serve drinks)"
Cons: "Well organized loading, consistent beverage service"
Pros: "great trip and crew"
Pros: "Prompt on time service."
Pros: "On time and convenient"
Cons: "They changed my flight schedule that made me have to arrange my travel plan"
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "Totally fine"
Cons: "It was fine"
Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."
Cons: "There was delay, as one of the steward was not there. There were 2 connecting flights for me, and was totally stressed about my connections."
Pros: "Excellent and original Japanese foods"
Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"
Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."
Pros: "Actually assigned a middle seat, unable to change it but found that there was nobody else in that row!!!"
Cons: "See above"
Pros: "It was hastle free"
Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"
Pros: "The cabin crew bent over backwards to help."
Pros: "The flights were on time"
Cons: "I purchased the flight as a British airways flight when it was really an American airlines flight."
Pros: "Crew are saving a bad experience"
Cons: "Space are laughable"
Pros: "Good entertainment"
Cons: "Bad organization during boarding"
Pros: "On time departure"
Cons: "Why do not they serve FREE water????"
Cons: "Watched a very weird interaction between Muslim (with a hajib) women with a kiddo and desk crew. She wanted to sit next to her child on the flight and needed to switch seats to be able to. Woman was very gracious and understanding that she was asking for an accommodation. Ends up her flight to Philly had been moved to a different gate after they had found a volunteer to switch seats. Volunteer was totally unfazed but Desk crew made it seem as tho the Muslim mom was at fault for the time and trouble they had had to go through to accommodate her. She apologized profusely and was very appreciative for the trouble evernote had gone to for her. . As she walked away the crew looked at each other and shook their heads. Pretty crummy way to treat customers!"
Pros: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "Flight was changed. Didn't get the seats I had already picked out. Woman on flight was very rude to me when I asked where the restroom was. NOT a good experience over all."
Pros: "Great crew!"
Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."
Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."
Cons: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."
Pros: "Crew was nice including those helping with boarding. Smooth ride."
Cons: "Limited snack options."
Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Cons: "There was no food or entertainment to rate"
Cons: "3 gate changes 2+ hours delayed leaving PHX"
Pros: "More available leg room on aisle seat."
Cons: "The plane was very old, the crew was unprofessional and further only provided drink service once in 4 hours. It was mass chaos boarding because the flight that landed was late as well."
Cons: "Flight was cancelled and then the gate agent booked me on an already cancelled flight with another airline."
Pros: "Boarding was efficient."
Cons: "The flight crew acted like they hated being there."
Pros: "Crew seemed nice."
Cons: "Ground crew were unfriendly and disorganized. Aircraft was old and cramped."
Pros: "nice plane and seating was much more comfortable then the 738."
Cons: "2 hour delay"
Cons: "We didn't make the connection because of American's incompetence on our previous flt. of Hermosillo to Phoenix."
Pros: "Being number one on the upgrade list at boarding, I appreciated being upgraded to first class as an Executive Platinum member."
Cons: "The pilot provided no departure or arrival information; he simply said cabin crew take your places for take off, and on arrival, he simply said the aircraft was one hundred miles from landing in twenty minutes with no other details enroute."
Cons: "Typical American. They start with a 75 minute delay because of crew problems. Then we sit at gate for 30 minutes while they "fix" something. Then they push out and cant start the plane so they cancel. I'm learning to hate American"
Cons: "I am a platinum member. My bag was 5 lbs over weight. I had to take items out of the suitcase and put them in my carry-on!! They weighed my suitcase and even make me take 1 lb out because the scale was 51 lbs, instead of 50! Furthermore, the flight was half empty. Then I had one extra package that I wanted to check. I was told to take it as a carry-on. I told them I thought it was too large. They disagreed. In any event, I took the package to security and was told it was too large! I am really disappointed in the service and am hoping this is not because American Airlines is now running US airways."
Pros: "Flight operated on time and safely"
Cons: "First class flight attendant did not recognize me by name or as an Executive Platinum member; aircraft window screen next to seat 1A was inoperative; pilots provided minimal communications and were very uninformative."
Pros: "The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us."
Cons: "The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us."
Pros: "Flight late due to discovery of radio not working just before flight departure. My seats had less room than seate in front of me and it would not recline leaving me an unacceptable amount of space."
Cons: "It got to Hawaii and my bags also made it. Since flight was late I could not get my rental car costing me more money."
Cons: "We travel to Kauai every year with 3 little kids and every year the crew runs out of food. On a 7 hour flight, there should be food or snacks available for purchase of you are past the first 5 rows"
Pros: "The flight operated safely and the flying time was shorter than normal."
Cons: "Delayed departure from PHX by more than one hour; no beverages provided to first class passengers after boarding and inspite of delayed departure; first class flight attendant did not recognize that I had preordered my meal entree nor did he ever call me by name as an Elite Platinum member. The aircraft leather seat back 1F was torn leather, showing signs of poor maintenance of the interior cabin. No electric outlets at seat for recharging portable electronic devices."
Pros: "I booked an aisle seat and they did not honour it at checking"
Pros: "The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime."
Cons: "Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food."
Pros: "Crew was friendly."
Cons: "It was incredibly cramped on the plane. Also, despite our ticket saying boarding starting at 2:05, we got there at 2:08 and were among the last people on the plane so there was no room for our luggage."
Pros: "Worst seats of any airline"
Cons: "Worst seats of any airline"
Pros: "Prompt boarding"
Cons: "Timing of flight from Phoenix"
Pros: "the hostesses were friendly. safe flight"
Cons: "they always start at first class with drinks and food , by the time they reach further back your flight is half over, can they not do one cart from front and one from back. I realize we were not in first class but please don't ignore us"
Cons: "Staff was rude; they seemed more interested in talking to themselves than assisting customers. Air Canada never treats customers properly."
Cons: "It’s Rouge. ‘Nuff said."
Pros: "The pilot made the flight a fast time. The airfare was a good price."
Cons: "The seat leg room was too cramped and the plane was older with a noisy cabin in the rear third area"
Pros: "Got a seat. Made it on the flight."
Cons: "My original flight (booked in January) was changed to the following day and there was no notification. So though the first leg was fine, the second flight (Toronto to London) i had to scramble in Toronto to book the flight and get a seat. (50K elite member)."
Pros: "Every thing"
Pros: "The crew was fairly friendly. A glass of beverage was offered and water was offered a couple more times."
Cons: "Mddle seat is never fun and is one of my dislikes but I didn't hate it. The choice to opt out of the rating of the food and entertainment is not an option on this survey therefore I give 3 stars because they were only available for purchase and I did not purchase any."
Pros: "Didn't like much about this flight. Only benefit was the price and I wish I would have paid more to fly with someone else."
Cons: "Flew Air Canada to the east coast for a vacation. They lost my bag on the way over. Understandable. Things happen. I reported it missing at the airport. My vacation has come and gone and still no bag. Here we are 9 days later and no update or anything. Their baggage center is a NIGHTMARE. I wait on hold for over an hour each time only to be greeted by someone who couldn't care less about my issues. Every person has told me something different. It is beyond frustrating. Highly doubt I will ever see that bag again."
Pros: "The overall process was painless and the flight was cheap"
Cons: "Seats were very close to the seat in front of you. If you're over 6 foot 1 inch don't fly with them."
Pros: "Pleasant crew"
Cons: "No leg room, very uncomfortable"
Pros: "Seats very hard to sit in for 5 hrs."
Cons: "We were crammed in with no room to move. no way to get comfortable. Seats not comfortable. Very tight space and not pleasant."
Pros: "Good flight everything was pleasant but..."
Cons: "My bag did not arrive for close to 2 hours after we landed. About 15 bags were released on the carousel at an appropriate time and over an hour later the rest of the plane's bags arrived. The staff were not overly concerned. They announced a number of times that the bags were coming, it was almost comical. I have dealt with this before at Pearson I don't understand why it takes large amounts of time to unload bags from the plane? Or why a few bags arrived and the others took 2 hours? I am not sure if Air Canada has any control over this or if it is Pearson's responsibility but I would appreciate if you could forward this complaint to the appropriate folks. Thanks."
Pros: "There was drinks but no snacks like cookies or pretzels. There was no form of entertainment on the plane The lines on the airport was way too long and it was overcrowded"
Pros: "Boarding is very slow and disorganized. Plane was unusually noisy. Rouge seats are the WORST very little legroom even by economy standards."
Cons: "No movies or muisc on the plane. No snacks to eat on the plan journey. No entertainment at all!!"
Pros: "Smooth flight,and all the rest was okay."
Cons: "My seat was damaged and it was hard on my neck,unable to rest it as the top part was jutting out."
Pros: "at least a packet of crisps with your drinks of juice and water"
Cons: "no movies and music-earphones"
Pros: "The pilot got us through some pretty heavy turbulence. Good job!"
Cons: "We were waiting in the plane for a couple of hours. They had us then disembark for half an hour and board again. I missed my connection. Air Canada needs to revisit the timetables from Toronto, all the transatlantic flights leave after 16:00, that creates long queues in the airport security and huge delays in cases like mine. I arrived 20 hours after my original flight because of this schedule. Additionally, they did not offer us any food, while the whole process took more than 10 hours. We arrived in Toronto at midnight local, when everything had already closed for the day."
Cons: "The frustrating portion was the airline's lack of desire to fix our problems. The first flight was late because of mechanical issues and then Air Canada was not at all forthcoming in getting us rebooked on the next flight. Something that should have been quite simple involved me having to fight with workers just to get put on a new flight -- nobody wanted to actually do the work."
Cons: "My Mon couldn't fly because I never have noticed that she needed a Canadian Visa. She came from Mexico with her American visa and the experience buying a ticket with this airline was a nightmare."
Pros: "The food was very good and they serve drinks and water many times. The crew members were very efficient."
Pros: "Very good food. Great range of entertainment -- much better than United, which last year gave no selection for the long rides between Beijing and Chicago"
Cons: "Boarding process. We had four flights on Air Canada, and were put in the last boarding group on every one of them, which makes it hard to get overhead space. It seems statistically impossible for them to assign the worst boarding group to the same people every time, but they did it."
Pros: "Big and spacious plane, plenty of room although room for carry on bags was limited."
Cons: "It took a long time for the plane to take off and we didn't have much communication as to why this was happening."
Pros: "The only positive was the initial price, but even after opting for a price increase to lessen travel time failed with the delays and flight changes."
Cons: "3 out of 4 flights were either delayed, changed, boarding radically changed. An attendant actually had the audacity to sarcastically ask who I was voting for (president) once he new I was American. The customer service rep in Toronto further blamed us for not checking flights 48 hrs in advance, although I checked in 20 hrs earlier and received false flight info. The crew also stated in flight "that those continuing on the the USA, did NOT have to complete customs declaration forms" ....WRONG!"
Pros: "The passenger beside me was nice."
Cons: "Week long convention and showed up 2 hours early. Fell asleep at the gate. Last flight of the night and I was the ONLY person around. None of the 5 staff members thought to wake the middle aged lady asleep by herself. Woke in a panic and they said my flight left a few mins ago. Said they paged me. When I took off my hearing aids they all stood there stunned. They put me on the next flight home 12 hours later. Asked for my bags, no one took them off the plane. Against policy and illegal. Had to sleep at the airport. Very poor experience with the Air Canada staff in Las Vegas."
Cons: "The process to get thru customs was horrible. If there would have been more people working the wait would not have been so bad."
Pros: "EXCELLENT LEG ROOM AND SPACE"
Cons: "THE FOOD SUCKS....EAT A DECENT MEAL BEFORE YOU BOARD. THANK GOD I WASNT HUNGRY OR I WOULD HAVE BEEN EXTREMELY DISAPPOINTED."
Pros: "the flight was on time, without any delay"
Cons: "Variety of movies needs to be improved asap A bag of Pretzels or any type of snack would be a plus"
Pros: "Great service (Business Class)"
Cons: "Delayed 1.5 hours due to fueling issue in YYJ (not Air Canada's fault) Breakfast (business class) never varies and is getting somewhat boring"
Cons: "The person checking me in to getting seat assignment must have been having a bad day. She was downright rude."
Cons: "Did not fly Air Canada from Phoenix to Toronto; flew much cheaper version "Rouge". Flight was delayed more than 40 minutes in Phoenix while cargo rearranged, making us late for connection in Toronto (1.5 hour layover initially). Stewardess told us we could make flight if we ran through airport, but when we got to the gate, we were told that we had been rescheduled on another flight 2 days later! Crew on flight did not tell us this. We did manage to get another flight to Frankfurt 2 hours later on Air Canada, then to Barcelona on Lufthansa, arriving 8 hours later than originally scheduled. Rouge flight had fewer amenities than Southwest and less legroom. Did not know what were getting when booked flight -Will never fly Rouge again!"
Pros: "There was nothing to like about the flight, other than the fact that the crew was compatent."
Cons: "As far as I'm concerned , I didn't fly Air Canada, I flew Air Canada Rouge. Air Canada Rouge is a VERY poor representative of the Air Canada brand. There is NO legroom!!! My seat mate, who is Canadian told me that they reduced the distance by 3 inches from the Air Canada standard. I am not a tall person, I only have a 30 inch inseam, but my knees were touching the seat in front of me. Anyone over 6 feet tall would be VERY uncomfortable."
Pros: "Competent staff."
Cons: "Packed in."
Pros: "The flight attendants and pilots do as much as they can to mitigate a truly awful travel experience."
Cons: "There is nothing about the experience that can be recommended. The seat layout is cramped and awful, the entertainment options are half-baked. Even the food is several notches below what you'd get on a normal Air Canada fight. This version of the airline is a national embarrassment."
Cons: "Very crowded, small seating and legroom"
Pros: "The breakfast, one piece of poundcake, that was the only highlight, and one decent size bathroom."
Cons: "Boarding was unorganized, nobody knew what was going on, but the biggest disappointment is there were no movies there are no video screens on the entire plane so unless you bring your own device and have pre-downloaded Air Canada app there are no entertainment options at all! Who ever heard of a transatlantic flight that didn't have a movie? Make sure you download the app so you can at least watch the movies on your tiny screen."
Pros: "This was my first Air Canada flight, and I was beyond impressed with the service overall. The plane was extremely nice and very spacious. The flight crew was very attentive and helpful, and had great attitudes. I had trouble with my entertainment screen early on, and a flight attendant went out of her way to reset and make sure it was working for me. The 12 hour flights both ways were comfortable and enjoyable."
Cons: "I honestly can't say anything negative about this experience!"
Pros: "Free wifi in airport, easy boarding and disembarking"
Cons: "Limited movies on wifi, limited sandwiches"
Cons: "Air Canada service"
Pros: "Overall the flight was good. The crew was informative and attentive."
Pros: "The price was very reasonable."
Cons: "Because of snowstorm, my original flight was cancelled. Air Canada put me on the following day's United flight which was also cancelled. Afterall, I arrived 24 hrs late. They couldn't control bad weather, I understand, What I don't get is both Air Canada and United put us on hold for nearly three hours. The wait was so bad we were using three phones. By the time we could reschedule our flights, we spent four hours on phone. United's attitude was worse than Air Canada. Hire more staff to take calls, for god's sake. Food is bad. The audio has no classic channel. The wait at YYZ was 6 and half hours. Too long."
Cons: "Air Canada was poor in staying on schedule which caused me to miss my connection. They did not have anyone in the airport to to guide me to where I needed to go to reschedule. It took 2 hours to claim my checked luggage before I could go to the hotel. Then when I called that night to reschedule my flight I was informed that I was already scheduled for the next day. It would have been nice to leave the airport with my boarding pass. Then in the morning had to stand in line for an hour before I could get a boarding pass for a flight that was again delayed. Luckily it was the last leg of my return trip."
Cons: "If you pay extra for a better seat why do you get to board last in zone 5?"
Pros: "Crew worked hard under difficult circumstances but flight was not well equipped"
Cons: "First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable."
Pros: "The flight attendants were super nice and very responsive"
Cons: "The food was not that good"
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Pros: "Easy check in and boarding, friendly crew, comfortable seating."
Cons: "No suggestions."
Pros: "I requested and picked a window seat but unfortunately. Got isle seat. I requested a Muslim meal and I got pork in my choices."
Cons: "Honer the requests ."
Pros: "Safe landing, that’s all that matters."
Cons: "The entrances by groups. I get it, I just don’t care for it."
Pros: "It was a bus trip. No food, crappy seats, and treated like we were cattle. The only positive was United’s new direction? The seats are smaller but yield more leg room. They will probably rethink that. There is inflight entertainment if you have your own device with WiFi and a screen. So pros and cons, but essentially a bus trip."
Cons: "Most disliked the seats. Not very comfortable for a three hour trip."
Cons: "Lost luggage’s"
Cons: "Seats were too small."
Pros: "Everything was usual, nothing special."
Cons: "The planes were late, but more importantly they lost my luggage somewhere."
Pros: "It was fine"
Cons: "It was fine"
Pros: "AlwYs on time"
Pros: "The counter clerks in the airport were not friendly. But the inflight attendants and service was great."
Cons: "The counter staff were grumpy from the minute they arrived at the service gate desk."
Pros: "Good crew!! Entertainment screen not as good as SAS"
Pros: "Everything was great and i hate flying"
Pros: "Smooth flight"
Pros: "Cannot rate the food as I didn’t have any."
Pros: "Attendents were very nice."
Pros: "Comfy seats! So nice when you have a comfortable chair"
Pros: "Very friendly crew"
Cons: "No reply from the airlines regarding my damaged baggage."
Pros: "Crew was mostly friendly"
Cons: "Leg room has vanished"
Cons: "Tight seating for transatlantic flight. More importantly avoid Toronto at all costs. Need to clear customs and go back through security again on a connecting flight. Takes forever. Food was not good at all."
Pros: "Flying through the night freed me up the next morning. I'll fly red eye anytime."
Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"
Pros: "Comfort of plane"
Cons: "Delay boarding, wait for a seat ticket, and gate to next terminal"
Pros: "Like other airlines, United is charging more fees for seats to food. And the food they sell is bad. The breakfast was microwaved to horification. Why are airlines permited to give such low levels of service? Why are they allowed to charge extra fees for ordinary seats? And no complimentary entertainment. All that NOTHING" service and for very high fees.I got suckered into paying a lot extra for premium Economy. The Premium was the extra money they stole. The Economy was the new definition of bare bones."
Cons: "There was nothing to like about the flight."
Cons: "i missed my flight because my flight left Toronto late"
Cons: "I have alloted enough time for my next flight. Your airline crew in PhX did not extend any help in my problem even i asked them very polity in two instances. For me not to miss my flight i left my baggaes in the conveyor and I have to disturbed my friends in sfo to get my bags. I want to be conunmpensated with your poor service. Im expecting your respond"
Pros: "Curtesy of staff"
Cons: "No seat reclining at all. Feeling very stiff by the end of the fight."
Pros: "Nice crew."
Cons: "Constant ads on the tv"
Pros: "that the plane landed in one piece"
Cons: "it was late 1.5 hours it badly was overbooked hand luggage hysteria lack of aircon while on the ground overall attitude of crew"
Pros: "Direct flight."
Cons: "Luggage got stuck in plane, 1 1/2 hour wait at carrousel! Newark sucks to get out, took two atemps with 2 GPS and 2 people trying to decifer NJ's crappy road signs!"
Cons: "Ride bumpy. Nothing crew did all mother natures fault Food and sandwich choices awful very little legroom No entertainment"
Pros: "The seat was comfortable, the plane was new, and staff was friendly."
Cons: "Like others have said, the in-flight entertainment isn't free (even a few channels) so it is pretty useless."
Pros: "Stall and crew polite"
Cons: "Internet and seats"
Cons: "Service. Flight attendant negative attitude and disrespect for customers."
Pros: "The plane didn't crash. Quite possibly the only nice thing I can say about this flight."
Cons: "No built in personal entertainment for a 12 hour flight. If you had already downloaded the United app, you could connect a personal device to their wifi for free and watch from there (if you didn't download the app prior to takeoff, you were screwed). Also, no USB charging outlets were available. I live in Korea and don't have an American style outlet to connect to a USB, so my devices died. The provided tiny aisle TV which played programmed shows and movies kept freezing, skipping, and turning off. Entertainment is usually the saving grace for budget int'l flights, whose food, service, and comfort can be expected to suck. Next time I'll shell out for Korean Air or Asiana."
Pros: "Seats were comfortable and plane was clean"
Cons: "Unorganized seating system. Snappy staff."
Pros: "New plane, clean and blankets for the overnight flight"
Cons: "I was in the 4th boarding group (even though I checked in the first possible moment), I had to put my belongings 15 seats away from me."
Cons: "The 3 hour layover in Chicago. Why I had to go to Chicago then back to Moline. Kinda dumb. Food tad bit on the pricey side."
Cons: "Uncomfortable seats, too long of a layover"
Pros: "Flight was good"
Pros: "Crew was fine, plane was new and in good shape, seat was typical and fine."
Pros: "Crew was nice"
Cons: "No wifi was available as described on seats"
Pros: "Nothing. I hate sitting in the back of the plane and I hate the middle seat."
Cons: "The middle seat and lack of food and no screen in the back of the seat."
Pros: "It took an additional 45 min to leave the gate after boarding and then when we landed it took an hour to taxi to the gate. THEN when I got my bags I had to walk to another gate, but the underground train was not in use since it was too late. I have to walk on a boot because of an Achilles injury... It was horrible. I didn't get to my car until an hour and a half AFTER getting my bags. I left Phoenix at 7pm and didn't get to my apartment until 2am. And I had to get up for an 8am meeting the next day. I will say the crew on the flight was amazing and upbeat- they made the trip!"
Cons: "Flight was oversold and delayed- twice."
Airlines flying from Phoenix Sky Harbor Intl to Toronto Pearson Intl have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Phoenix Sky Harbor Intl to Toronto Pearson Intl
Masks required on board, masks provided on flights from Phoenix Sky Harbor Intl to Toronto Pearson Intl
Social distancing seating
Middle seats unavailable to book on flights from Phoenix Sky Harbor Intl to Toronto Pearson Intl
Testing for antibodies, testing for symptoms for flights from Phoenix Sky Harbor Intl to Toronto Pearson Intl
Waiving of change fees. Search flexible flights from Phoenix Sky Harbor Intl to Toronto Pearson Intl