Overall great flight experience- on time, lots of food and movies.
Overall great flight experience- on time, lots of food and movies.
Already stated....flights were fine. Late luggage a disappointment and failure my Lufthansa to get my bag delivered in a timely fashion.
Crew was very slow with service esp food and picking up trash. Didn’t even do a last trash pick up before landing Waited 1.5 hours after food to take our trash and was trying to give coffee and tea when they hadn’t yet taken our trays away which was ridiculous esp for people trying to nap or needing to get up to use restroom When someone was sleeping instead of coming back later or skipping them they were trying to shove their stuff on me as if we were related just bc both of us were Indian when I told them clearly no. It was ridiculous.
We were helped whenever needed and had a pleasant flight.
Air Canada from Edmonton to Toronto was disappointing but Lufthansa from Toronto to Frankfurt was excellent.
I dropped my wallet under my seat on this flight with all of my money and credit card. I requested to be able to go back and retrieve it but Lufthansa denied my request. I went to the Customer Services and they called Lost and Found but I was told nothing found would be turned in until around 12:00pm. My next flight was leaving so I was unable to check to see if my wallet was turned in. I will never fly with Lufthansa again.
I'm Canaadian. I hate Air Canada. I used to give them a pass on their international service. No longer, They suck across the board now! Old planes, exhausted staff bad food and shitty entertainment. Your seats need reupholstered! Start with that...
Great seats assigned and comfortable, movies are good, food is delicious, great experience. No delays and they prioritize boarding children with parents which is plus.
bad seats, meager food quantity. bread not fresh. Hollywood films lack entertainment.
Great flight. Left on time, not very crowded. Quiet and the right temperature.
Port Harcourt (PHC)Nigeria
Calgary (YYC)Canada