Low season | March |
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High season | August |
Cheapest flight | C$ 155 |
The experience was pleasant overall, but my row was entirely missed by the snack / drinks service and the audio port for the entertainment only worked for one of my headphones due to a defective audio jack.
The experience was pleasant overall, but my row was entirely missed by the snack / drinks service and the audio port for the entertainment only worked for one of my headphones due to a defective audio jack.
The plane was so old it did not have a plug-in for your cell phone and there was no entertainment Screen available
Flight was delayed a few times but that is just something that can happen. We were glad we had a long layover before our next flight.
Although check in crew at the counter was helpful, gate agents were not forthcoming with delays and eventual need for overnight stay at Toronto. No voucher was issued for the delay and promised that Toronto crew will take care of us with vouchers for hotel stay, food and transportation to md from the airport. Toronto gate agents pointed to customer service who flatly refused. I will never fly Air Canada again
Our flight was delayed 6 hours and we finally got to Montreal at 9PM, instead of Houston where we were supposed to be. Several flights we could of got on and fixed our situation were nixed as they wouldn’t put us on a plane w/o our bags, but when they finally canceled our original plan they easily located and relabeled our bags. No one seemed to care.
They were so kind and helpful and they even brought an item of mine that I forgot on the plane!!
We're not on the flight. Because of the pilot strike we were told to reschedule our flight to the 25th instead of the 19th. This has been an unplanned extended holiday.
Excellent and friendly service. Interesting snacks and free wine and beer are pluses.
flip down table not clean, lots of crumbs left on table from previous customer!
Went on an earlier, standby flight, but was delayed so we only save 30 minutes getting to Toronto. AND we were in business class on our original flight but had to go in economy on the earlier flight because pilots and crew “had to” go business. What?!?! The paying passenger (I am Super Elite) has to go economy so they can dead-head employees? That’s messed up. As in my other posts, I only take AIr Canada because there is little other choice for the destinations I need to get to. But I am not proud to show my Super Elite tag on my luggage.