Find cheap flights from Puerto Plata to Toronto

Pros: "All good and short flight"

Pros: "The crew were nice!"
Cons: "But this was like flying in an antique from the 20th century. No screens, AC not working well, tiny cabin. One of the bathrooms didn’t even have a sink."

Cons: "We missed the connection between the two flights. They booked me for a flight the next morning. They did not provide voucher or reimbursement for food or lodging."

Cons: "We were on tarmac for an hour waiting to take off"

Pros: "The food"
Cons: "The staff insisted on putting bags underneath seats for a 13 hours flight..."

Pros: "Was the crew amazing, seriusly, we loved."

Pros: "Crew are always the best on WJ:) All smiles, real people, love it :)"
Cons: "On board entertainment not working :("

Cons: "Flight from Fort Lauderdale to Toronto heavily delayed, missed connection."

Pros: "Left on time or mighty close to it. Arrived on time. Safe and mostly smooth flight. Flight attendants and pilot was friendly. Liked the price for a direct flight."
Cons: "Tight squeeze in the seats in terms of having the back of the passenger in front of you right in your face practically."

Pros: "Service was good. Reached our destination before scheduled time"

Cons: "The flight was 5 hours 40 min late The Flight attended (her name was if not mistaken Staysy or start with S) was staying at the door as a security guard in a detention center without formal greeting “welcome on board”, no smile at all and later jumped on me regarding my bag. I was seated when her collage pulled my back bag from the compartment to make room for a bigger luggage, left it on the seat next to me and said will take care later. With frustrating tone Staysy showed up and command me to put it under the seat. I told her to put it under and not to command me with this tone... as it was not my decision the bag to be there. She did put it under but kept making comments and even did not apologize. A frustrating flights - over 5 hours late with spicy flight attendant attitude."

Cons: "I had safety concerns on the flight from YVR to Toronto because seated in the exit row were two individuals who were brought to the gate assisted on a cart and had to wait for assistance to get on and off the flight. They had very poor ambulation which made me nervous as these people have agreed, by sitting in the exit row, that they are able and willing to help in the case of an emergency evacuation. This was not a safe situation and was noted by several passengers."

Pros: "WE HAVE SPECIAL NEEDS AND THEY WERE VERY HELPFUL TO HELPING USE WITH ARE NEEDS THANKS SO MUCH IT WAS A PLEASURE TO FLY WITH WEST JET CHEERS monica formosa and josephine formosa thankyou to all west jet employees such wonderful kind hearted people"

Pros: "Crew were friendly, efficient and helpful."
Cons: "Entertainment options were limited to what was being broadcast on regular cable channels. No movies or on demand content were available. Assigned seats were different than what was reserved during booking."

Pros: "At least they flown us back home.."
Cons: "Our flight to Toronto delayed by almost 3 hours and this was updated only 20 minutes before boarding, staff at checkin counter giving senseless excuses for the delay like crew members yet to come,weighing and balancing the baggage for fuel upload and even funny thing that captain just started his paper work for departure ( this is 2 hours after scheduled departure ). Did not offer any food coupons or any kind of compensation to anybody which created lot of inconvenience for travelers with young children..show some empathy Westjetters and operate like a professional carrier not like a curb side cab driver.."

Pros: "Wonderful family trip...comfortable seating, pleasant crew and enjoyable flight."
Cons: "Lots of walking in the airport"

Pros: "Friendly staff"

Cons: "WestJet seems unable to stick to a schedule. Three of my four flights were delayed and a connector flight through Toronto was cancelled altogether just after midnight, leaving me stranded at Pearson Airport. The ground crew were disorganized and unable to provide clear answers – other than their complete assurance that WestJet bore no responsibility for providing hotel accommodation."

Pros: "The flight was delayed, so I was going to miss my connector. They made some calls and got me booked on a British air flight straight to my destination. Thank you!"

Pros: "Everything borded on time. Cabin crew was very accommodating in allowing me to move seats to an empty row."
Cons: "NA."

Pros: "Nice service."

Cons: "Tiny chairs"

Pros: "Good service but pretzel is not great good. Very Nice stewardesses."
Cons: "The seated are too small, a bus is more confortable."

Pros: "Talia is an excellent stewardess—She takes good care of people"

Cons: "Five hour flight delay due to a flight attendant not showing up on time, not taken care of in any way"

Pros: "Very spacious. Not an overfull flight Seems like they offer a lot"

Pros: "Seat was c9mfortable, I upgraded, I think the flight attendants tried their best ."
Cons: "The food was lacking and there was really no entertainment, small TV on seat back and did not work well."

Cons: "- The unprofessional way the staff "sorted us out". Especially the lady at check-in. Our flight was from NY to Toronto and then connecting after a nine-hour layover from Toronto to London. On all flights, we got the seats in the middle of the aircraft allocated, which is challenging when you are on crutches. - The second flight to London was in a terribly old machine where the overhead compartments were not well equipped to accommodate my crutches. The only way they fitted was at the very back underneath all the luggage. So when I asked the flight staff to help me get my crutch to go to the toilet, as I could not get it myself, he asked: "do you really have to use it?". I considered that very rude! - The selling of the entertainment systems took forever, which meant that the food sale was very late. Almost 4 hours into the flight on an overnight flight is really late! Especially when people would prefer to sleep. Due to my medication, I had to wait for food, but it took forever. All in all, not the best experience"

Pros: "Extra leg room, staff very friendly and helpful."
Cons: "No tv screens on back of seats, liquids should be offered more"

Pros: "Always friendly"
Cons: "No complimentary drink all of a sudden"

Pros: "There was a cute doctor and someone made a joke about the movie Alive. That was funny."
Cons: "There was a sick lady and she wouldn't stop coughing. That was gross"

Cons: "having to walk outside the plane in the snow to get on the bus and vise versa. it was cold and I got a bad cold...."

Pros: "I received adequate notification for check in and updates"
Cons: "There was a slight delay though we managed to arrive on time"

Cons: "We were told not to take the late flight to TO as Westjet would not hold the connecting flight (TO to Gatwick) for us. This meant our TUI connection in Gatwick to Chambery would have been wasted along with bus transfers. West jet did not offer us AC flights that were available to keep us near to our schedule. We ended up cancelling the Westjet flights and buying AC flights to Heathrow at a cost of $3300 + $300 taxi to gatwick + abandoned bus to Gatwick Westjet did offer us a flight on Sunday ! In the end, we are not sure if booking thru Kayak was part of the problem as Wesjet staff said ..... Oh you booked thru a 3rd party Comments ?"

Cons: "Flight was cancelled then rescheduled on a flight that was over an hour delayed. We almost lost our connection to Hong Kong as a result. Made for a very stressful journey with 77 year old parent and 8 years old child long waiting/ tiring time and running to gate our flight."

Pros: "Cancelled the flight and was utter chaos with no direction what so ever."
Cons: "Staff would not communicate with the passenger's."

Pros: "The ease of airport check in and customs"
Cons: "Airport in pop , staff yelling at people to board plane , all at once ."

Cons: "Delayed flight and disorganized boarding in Kingston made it a bit frustrating."

Pros: "The flight was ok and the customer service overall good."
Cons: "A bit disappointing that the flight didn’t even have monitors to watch movies , you got to use your own tablets or cell phones. I prefer to save batteries on my devices when I’m travelling :)"

Pros: "No issues"

Cons: "One of the crew members was not careful enough while taking something out of the overhead cabinet and dropped something on my head while I was asleep. The crew apologized but it should not have happened in the first place while the aircraft was flying smoothly and there was no turbulence of any kind at that time."

Pros: "Nothing good to say about this air line. Las 4 flight have been late..,,,,,,,,,"

Cons: "It was crowded on the flight, fully booked"

Pros: "It was on time and short"

Pros: "The food was good"
Cons: "Your website and westjet allowed price gouging to happen. I had to spend about $2500 for two new flights, to replace two flights that were cancelled on September 8th due to Hurricane Irma. The previous flights cost total $678 for two people from FLL to EDI. But you allowed us to be charged $2500 for the same exact route, and we had to spend due to the emergency. The very next day the President of the USA stated it was unethical for price gouging to happen. I request at least 50% refunded back"

Pros: "Free wine and beer."
Cons: "Our flight for Toronto on Sept. 5 , # WS589 was delayed of about 1 and half hour; so, me and about 20 other passengers missed our connection in Toronto. The crew said that Pearson airport was on a shut down due to severe thunderstorms. But the weather was nice and sunny when we arrived Toronto; in fact my connecting flight ( Hainan airlines HU 7995 had left 20 min. earlier- on time- for Bejing. The crew in Westjet plane told me that all airlines were delayed in Toronto airport due to bad weather , and so that I would not miss my connecting flight."

Pros: "Nothing in particular."
Cons: "We were delayed by 30 mins. We waited another 20 mins at the gate because there was another plane there. We only got cheetos as a snack."

Pros: "Humor of the flight attendants #Joeneedsaraise"
Cons: "Delayed by 2 hours."

Cons: "No internet and therefore no in flight entertainment."

Cons: "Food and drinks"

Cons: "We need food"

Cons: "the wifi is awful"

Pros: "Flying portion was fine."
Cons: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."

Pros: "Pilot did great job, superb smooth landing."
Cons: "The two male flight attendants could have been a bit more friendly."

Pros: "comfortable plane."
Cons: "Kay&k was awful. Never use them again."

Pros: "Honestly, nothing!!"
Cons: "Everything. This airline has disappointed me for the last time."

Pros: "It was average."

Cons: "4 hour delay is unacceptable"

Cons: "Seats are too close"

Pros: "Crew was nice and made sure we were all comfortable before taken off :)"
Cons: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"

Cons: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"

Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"

Pros: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Cons: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."

Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"

Cons: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."

Pros: "Service for wheelchair was excellent with staff at checking counters"

Pros: "We were early but couldn't get to the gate!"
Cons: "Same as above"

Pros: "The flight attendant"
Cons: "Service was poor."

Pros: "Price, entertainment, direct flight"
Cons: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."

Pros: "Prompt on time service."
Cons: "N/A"

Pros: "i arrived alive"
Cons: "My flight was delayed on the way to Puerto Plata on 9/9 which made me miss an entire day and I was billed for a stay at the resort. I was booked to a crappy room in MIA that I had to get changed to another hotel. THEN my departing flight from Puerto Plata back to the US was delayed 2 plus hours (as was the first flight) due to a flat tire that had to be replaced. I missed my connecting flight and had to be placed on the next flight to DCA which was the last flight. This experience was the worst. I do not have a favorable opinion of American, of which I have flown this airline for years."

Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"

Cons: "They changed my flight schedule that made me have to arrange my travel plan"

Pros: "Nothing"
Cons: "Someone stole an ipad and that forced us the be delayed for 2 hours"

Pros: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
Cons: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."

Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."

Cons: "We taxied on the runway for 45 minutes. Grrr"

Pros: "On time"
Cons: "Small seats"

Cons: "No personal TV’s and no food for purchase"

Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"

Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."

Pros: "Lucked out with extra legroom seat. Seat was broken though."
Cons: "The whole customs process is a seemingly endless mess."

Cons: "The cleaniless of the flight can get better"

Pros: "Flying AA. Excellent flight"
Cons: "No wifi. Pay only"

Pros: "Besides the seating problems everything else went smoothly"
Cons: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."

Cons: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."

Pros: "Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA's were great. Overall I'd fly them again. Food was ok."
Cons: "They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it's not the regional lounge!"

Cons: "Very slow boarding. No overhead space."

Cons: "Too many delays"

Pros: "the choice of movies was great. I two very well presented selections."
Cons: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."

Cons: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."

Pros: "not much"
Cons: "not much"

Cons: "Beverage service 10 minutes before landing. The cabin crew waited quite some time before starting service which meant they finished late"

Cons: "Old plane and the movie app kept cutting out"

Pros: "They crew tried their hardest"
Cons: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."

Pros: "Renovated planes, modern entertainment options that were free, charging by outlets."
Cons: "Overbooked flight, poor resource management, nickel & diming for snacks on a 5hr flight, lounge access (not Priority Pass, charge $60 for a single visit), no room for onboard luggage, safety video fluff"

Pros: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Cons: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."

Pros: "Free entertainment"
Cons: "They had problems fueling the plane. It starting to seem like there's always some kind of problem with these planes at American Airlines"

Pros: "My business class seat was comfortable"
Cons: "4hr boarding delay and no entertainment system whatsoever on a 6hr flight."

Cons: "absolutely no leg room for an average sized man. and forget about it when the person in front of you puts their seat back. ugh, and the food.....not good and expensive."

Cons: "Flught was 90 mins late leaving becuse of equipment failure. Missed my meeting."

Pros: "Nothing"
Cons: "Everything. Really tight seats, sloppy entertainment, terrible food, decent staff. Door malfunctioned so bad to stay on the plane longer, almost missing the connector."

Pros: "The crew was friendly and efficient, and made all the difference."
Cons: "Since we booked online, we were told that we couldn’t pre-book our seats for this flight. So even though we arrived more than three hours ahead, we couldn’t sit together for this nine hour flight. After having the same thing happen on the way to Barcelona, it was really disappointing."

Cons: "I did not like that economy pax are limited to 1 checked in luggag. I think 2 in more ideal especially for an international flight."

Pros: "Reliability and flights departed and arrived as scheduled"

Pros: "Crew and main dish"
Cons: "Seating is incredibly uncomfortable. Too tight for legs or elbows. Terrible cushioning for the back. The temperature was also WAY TOO COLD. Movie selection was absurd and very limited."

Pros: "I really enjoyed the complimentary meal, snacks and beverages which where delicious! I was surprised they served so much food throughout the flight! The entertainment was a bonus as every seat had their own TV screen and menu of items to choose from; movies, TV shows, music, games and more!"
Cons: "I liked everything from this flight!"

Pros: "Great video system."
Cons: "Seats and legroom are insufficient."

Pros: "The staff, the entertainment."
Cons: "Nothing"

Pros: "The quality of the aircraft, the in flight entertainment, the space, the courteous flight attendants."
Cons: "No priority boarding for families with small kids, delayed flight and more importantly, the stroller was not delivered at the aircraft. This is a major inconvenience as I had to carry my son in my arms for a pretty long way. There is a reason you know why parents choose to bring a stroller and that includes having the stroller through the airport."

Cons: "The washrooms were a disaster"

Pros: "Worse experience, air hostess don’t wear gloves while serving food and beverages. They usually had there fingers in everything. When told air hostess was rude and never responded"
Cons: "Worse experience, air hostess don’t wear gloves while serving food and beverages. They usually had there fingers in everything. When told air hostess was rude and never responded"

Pros: "Professionalism of crew."
Cons: "Seating is awful. Risk deep vein thrombosis. There was no foods available to purchase, only drinks for a 3 1/2 hour flight. Entertainment is one movie on mounted screens, or the Air Transat app which is not worth the trouble, trust me. Better use your Netflix app to download something to watch."

Pros: "Timeliness. Took off and arrived early. Wonderful bonus."
Cons: "Expensive soggy sandwiches. Cramped seating. One small glass of warm water to drink on a long flight."

Pros: "Nothing"
Cons: "Flight was over 2 hours late. No explanation. No room in seats. Missed my connection which added 3 hours to trip."

Cons: "I miss the flight"

Pros: "Good staff / crew. Had option Plus. Good value."
Cons: "Seats are brutal. long legs have no where to go. Seats should not be allowed to recline. Rude to do it."

Pros: "Inexpensive cheerful staff"
Cons: "Old plane. Food was grim."

Pros: "Staff were professionnel, the plane clean and confort were good"
Cons: "The flight was 2 hours late"

Pros: "Comfy seats!"
Cons: "Folding tables were a little dirty."

Cons: "Flight was 3 hours delayed"

Pros: "Very friendly flight crew. The aircraft was very clean and new. It made the flight pleasant."
Cons: "I think a better variety of movies would have made the flight better. I paid $9 for ear buds that were perhaps not worth the money. Most airlines provide free of charge. However the flight cost was less expensive than the competition, so I have no complaints. I will fly again with Air transat"

Cons: "Antiquated electronics use procedures"

Cons: "Sitting in Toronto for three hours past scheduled boarding, minimal information. Missed my train out of Gatwick and only two pieces of luddage out of three."

Pros: "Good service and professional transit."
Cons: "The cabin was unreasonably cold. I was surprised that this was not remedied once it became apparent that the great majority of passengers were piling on extra layers of clothing. I think the choice to sell earphones and blankets is a petty one that only serves to diminish customer perception of an otherwise excellent airline. I hope that the decision to set the temperature so cold did not relate to interest in selling blankets!"

Pros: "Very helpful to families with small kids. On our flight to Europe which wasn't too busy, they even left middle seats free so my kids could sleep whole night. Smooth landing. No significant delays. Good price for family vacation to Europe that includes checked bag, and meals during flight. They nickel and dime on other stuff but if you prepare yourself (bring extra clothes or a blanket, own headphones) you'd be fine. Considering how much I saved by driving to Toronto to take their flight instead of flying from Cleveland (US$3500 for the family of 4) I am super happy with what I got for my money."
Cons: "Limited entertainment selection. No mileage program Bathrooms could be bit cleaner, but still ok"

Pros: "Once I finally got boarding it was quick and staff were helpful"
Cons: "Very uncomfortable I have back problems and found it difficult to sit when I had to use my seat belt. Once again staff making faces at each other showing their impatience with customers. Staff slammed overhead lockers and sighed clearly showing how unimpressed they were."

Pros: "* Smooth flight. * On time DEP and ARR."
Cons: "* Not able to check in on line due to Kayak was provider. * Too much time spent on pushing the duty free goods. * Felt like the trolley came down more times than food or drink. * Long line to check in. * Wasn't able to use entertainment App even though I had pre-loaded the App. It asked for my confirmation number but I didn't have one because of the Kayak booking. With other airline, flight attendant was able to over ride. This time flight attendant said she couldn't do it. I felt she really didn't care."

Pros: "Got me here alive"
Cons: "Staff attitude below average, plane quality below average"

Cons: "The seats were very uncomfortable and mine wouldn't recline. There was no leg room . I sat by a larger woman and had no body space . I was touching her the whole time . I couldn't sleep the whole time. It was like torture."

Pros: "extra leg room extra luggage allowed priority boarding because I had option plus on the international leg of the journey"
Cons: "No individual TV screen. No option plus offered No movies staff a little irritable when I asked to buy food as they were all attending to club class. staff much more pleasant on the international leg of the journey"

Pros: "The crew was professional and helpful."
Cons: "Flight was delayed about 2.5 hours. They ran out of vegetarian meals before getting around to all passengers with the meal cart, only to have tons of extra meat-based meals they were trying to give away afterward. Very little space for an international flight as well."

Pros: "Nice smooth"
Cons: "Nothing"

Cons: "Bathrooms had no water, for toilet flushing or washing your hands. They knew before they took off. Wouldn't give us bottles of water to wash our hands with, could only use their squirt bottled of hand sanitizer. When I asked why they couldn't just give us water bottled, they told me they could only bring enough water to drink. The flight was half empty."

Pros: "Staff was nice and attentive. Service was also excellent."

Pros: "Really like the new meals of Bistro. Hated the chicken and rice!"
Cons: "Bit late leaving but not a real issue. Trying to get through masses when you have Club/Priority Plus is horrific. People need to be told clearly to sit until their turn. Really do not like not having my own TV. No choice and if don't have a tablet or otherwise then can't see what you want!"

Pros: "Quick chech in."
Cons: "Seats are very uncomfortable. Cushion material Vinyl is hard to sit on. Armrests are plastic and vinyl which were hard on the elbows. Air Canada and other Airlines serve much better food. Tea / Coffee were bad taste."

Cons: "the blankets weren't free and neither was the alcohol. the flight would have been better if i could have been so intoxicated that i had no recollection of it. It was the most turbulent and we had to wait so long to get a run way and when we landed to get a terminal. I thought you guys planned this stuff ahead of time?"

Pros: "More room for me in an aisle seat"
Cons: "Headphones jack was broken and had no personal TV screens"

Pros: "Overall a good and relaxing flight. Crew members were nice and accommodating."
Cons: "No entertainment unless had already preloaded the app."

Pros: "on time!"
Cons: "they should offer more food on the flight"

Pros: "Movies selection and food services Short direct flight from Rome to Toronto without any stopover"

Cons: "Food choices and quality need a lot of improvement."

Pros: "The crew was very good."
Cons: "The seats were poor. No on flight entertainment which was poor for a long flight. The food was terrible. To have just a sandwich for a 7 hour flight was horrendous."

Pros: "The cabin crew did the best job they could under the circumstances, and cannot be knocked for the otherwise generally negative experience."
Cons: "Flight was 4 hours delayed leaving CDG, with no prior warning or notification. Could have spent several more fruitful hours in the city rather than the dumpy airport. Boarding was haphazard and disorganized. Inflight entertainment on plane was antiquated, so mostly useless. Paid uplift fee for bulkhead seats and got only marginally better comfort out of it. Absolutely my last flight with Air Transat. Would rather pay slightly more $$ for a "real" airline."

Pros: "Wonderful. For so many hours it was very nice. Love the wine complimentary food. I had a bad foot. Yet I managed. Thank you for the great service"

Cons: "Flight was delayed 4 hours departing. NO indication on website during online checkin, and NO advance warning via email. Very poor boarding protocol. Bussing to plane on tarmac. On board "entertainment" antiquated. Could never hear any announcements. The list goes on. That was our last flight with Air Transat. Would rather spend more money for real airline."

Cons: "Compared to other airlines the seats are very small and tight."

Pros: "I liked that in the flight back home had tvs on the back of the seats. On the way to our destination the food was good."
Cons: "On the way to Italy. We didn't have very nice crew. Also there was one tiny tv for everyone to watch one movie that I could barely see. On the way back home although every seat had a tv my husbands wasn't working correctly. And then the food was awful. The pizza actually gave us a stomach ache."

Pros: "Crew worked hard under difficult circumstances but flight was not well equipped"
Cons: "First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable."

Pros: "Crew was good. Food was ok."
Cons: "Athens check and security processes caused huge delays resulting in our missing our connection in Toronto and having to spend the night. NONE of the entertainment systems worked on the flight. We were rebooked without an opportunity to make our original flight which was possible. Agent also unkind"

Cons: "The plane was old and tired. The seats are just a step up from a park bench. There was virtually no entertainment system to speak of."

Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"

Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"

Pros: "We were able to use a friend’s first class companion upgrade"
Cons: "Nothing"

Pros: "Staff was nice. Comfy seats."
Cons: "They had to check mom's little bag, so we had to move things into her carry on that she needed."

Pros: "It’s ok. The airplane is not comfortable. It’s old and small"
Cons: "N/a"

Pros: "Cabin crew was friendly."
Cons: "United 737-800 seats are cramped. The flight was severely delayed due to weather, and United did not do well in communicating that well. We had to wait 38 minutes after arriving in Toronto for baggage to start arriving in the baggage hall. United did not provide customs cards prior to arrival."

Pros: "Landing safely"
Cons: "Late departure. Poor food sale selection"

Pros: "The flight captain made up the total time that the flight was delayed, good take off & good landing, got us to Toronto on time. Thanks."
Cons: "Male flight crew could be better - first do your job of giving out the immigration forms then chat, not complete handing them out just one minute before landing so passengers can de-plane & then fill out the forms"

Cons: "The flight leaving Houston was delayed by over an hour due to some problems finding another captain for the flight thus extending the layover time by at least four hours. As a result I didn't get back to Toronto until around 12:30 in the morning. Otherwise everything else was fine."

Pros: "The crew was amazing and very helpful and kind. The flight was delayed but the crew was positive and boarding was very fast and efficient."
Cons: "The morning snack had egg and I am allergic to egg so I could not eat it. There was no non-dairy creamer for my coffee."

Pros: "The crew was great, the seat was very comfortable. The flight was quick and seamless."

Cons: "US Gov shutdown a pain to get thru customs and security. cabin crew on flight to YYZ was terrible."

Pros: "Even though we boarded late, things moved along and we got out just a few minutes late."
Cons: "We boarded late because they told us they were cleaning the plane from the previous flight, but when we finally got on, the floor under my seat was still dirty, so I don’t know what they were doing...."

Pros: "I like the entertainment screen"
Cons: "The mini pretzel.,,"

Cons: "Flight delayed until 8pm then sat on the plane in Toronto for 45 minutes waiting for a gate and because we were sent to a parking area with numerous other planes and ended up getting boxed in and couldn’t get to our gate earlier. Nothing offered to the passengers during this time, not even water."

Cons: "Almost six hours late in Toronto Missed all connections No hotel No transportation No shave kit Exhausted"

Cons: "That we never got to Chicago went to Washington instead"

Pros: "Crew was great"
Cons: "In flight entertainment very glitchy, was unable to watch anything."

Pros: "quick, considerate servers, clean,"
Cons: "was not able to checkin online. had to go to the counter and wait in line ot get checked in. this needs to be improved. unable to get Rouge entertainment once in the air. so couldnt watch movies. this should be expained while on the ground before take off."

Pros: "We have Global entry so the security was a breeze. Everyone was happy !"
Cons: "Nothing"

Pros: "Roomy sears free WiFi. Free coffee"
Cons: "Nothing"

Pros: "Comfortable; friendly crew"
Cons: "Flight was delayed on takeoff and then waited for about 45 minutes on the ground before getting to the gate"

Pros: "Pilot candor"
Cons: "In flight service"

Pros: "Comfy seats! So nice when you have a comfortable chair"

Pros: "Despite delays the captain was communicative and gracious."
Cons: "Only one person was at the gate checking passports on a full flight so embarking took a very long time, making us late. Entertainment system was pay-only and the screen couldn't be turned off so we had ads flashing brightly in our faces the whole trip."

Pros: "Attendants were friendly"
Cons: "They could not find our flight in their system which was very nerve wracking."

Pros: "Checking baggage was quick"
Cons: "Seats are small and uncomfortable"

Pros: "Flight was smooth and comfortable. Flight attendants were kind and courteous."
Cons: "The speaker system was a little loud when announcements were made."

Cons: "Late by almost an hour"

Cons: "No seatback screens."

Cons: "For the second time in a row, the Houston Airport crew did not transfer the luggages to Air Canada."

Pros: "Comfortable seating and very accommodating attendants made my flight fantastic. Our pilot got us to our destination 35 minutes ahead of schedule which makes coming back into the U.S. a little easier since you know you'll be waiting at customs for a while :)"
Cons: "N/A"

Cons: "."

Pros: "Greg care and service from those stationed on board."

Cons: "Very long walk from aircraft to immigration"

Pros: "Had to return early as my mom passed away. Was able to get flight next day and chg fee of $200 was refunded with proof of death"
Cons: "Flight was late and i could not get an aisle seat, altho I had to chg from original flight just 2 days before this flight"

Cons: "Flight was delayed for 2 hours"

Cons: "Flight was delayed. Time was posted at gate for new time. Went to get dinner and when we returned to gate saw that the time had been moved UP from previous anouncement and practically missed our flight."

Cons: "Tight seating for transatlantic flight. More importantly avoid Toronto at all costs. Need to clear customs and go back through security again on a connecting flight. Takes forever. Food was not good at all."

Pros: "Had own entertainment did not use however like the app availability. Considering all of the weather delays I am very impressed and happy with service."
Cons: "Unfortunately there were no hot beverages, but cold were served."

Pros: "Made it safely from point A to point B."
Cons: "On most airlines, including United, flying is ever more uncomfortable and degrading. Too many people crammed into too little space. My pre-check-in was fruitless because a paper ticket was necessary. The constant upselling of "better" classes of service/comfort and sorting passengers into descending boarding categories is utterly out of control. Make it stop."

Pros: "Snacks"

Pros: "Easy boarding. Plenty of overhead space"
Cons: "A passenger got sick and I didn't feel the crew was as compassionate as they could have been. No free inflight entertainment on a 4 hour flight."

Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"

Pros: "Lovely helpful crew."
Cons: "Fee for WiFi & for any kind of entertainment. Also mild confusion with boarding- -stood outside plane for several minutes. Difficult to hear when we were supposed to board."

Pros: "That I made it home safe"
Cons: "Tuberlance services late arrival"

Pros: "Crew were all friendly and trip went very smooth in the air. Havent flown for years so computer checkins were a bit overwhelming at first but staff again very helpful. thanks for a great experience Mildred Johnson"