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Quebec to São Paulo Guarulhos Intl Flight Information

Flights Arrive in São Paulo Guarulhos Intl
Flights Depart from Quebec
Flight Price C$ 863
Airlines Copa Airlines, LATAM Airlines, Delta, United, Aeromexico, American Airlines, Air Canada

Book cheap flights from Quebec to São Paulo Guarulhos Intl (round-trip)

Airports
Origin
Québec City
C$ 1017
only
C$ 1017
Montreal
C$ 863
only
C$ 863
Destination
São Paulo
C$ 863
only
C$ 863
Sat, 17 Nov
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
12h 55m
Sat, 24 Nov
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
20h 37m
C$ 863
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 3 Oct
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
34h 35m
Wed, 10 Oct
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
24h 12m
C$ 864
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 8,561 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.3
Entertainment
7.4
Food
7.6
IAD
PTY
Okay 5.6

I had to call their reservation center three times in order to receive an electronic ticket. The last call at the checkin counter. I finally receive it 1 hr before ETD.

UIO
PTY
Good 7.6

The crew in business class was very good and attentive. The meal was very good; I enjoyed the wine served. The hot towel and the warm snack provided was a nice touch. The seat was comfortable.

The foot rest on the seat was pretty poor.

PTY
SFO
Mediocre 3.6

In-flight entertainment was good and headphones offered without being asked. Blankets were placed on seats for those who wanted one.

TSA agents at Panama Airport are the rudest people I've ever met. Ruder than TSA Agents is USA if you can believe that! I've flown out of Panama several times and they are rude every single time. Seats on plane are very uncomfortable.

PTY
GYE
Okay 5.0

Poor costumer service . Luggage was wet . All of the clothes ruined

PTY
SCL
Excellent 9.3

Excelente

Nada

Sun, 21 Oct
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
14h 50m
Mon, 29 Oct
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
18h 52m
C$ 872
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 3,459 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
8.0
Entertainment
7.1
Food
6.5
MIA
GRU
Mediocre 2.0

Nothing

Their entire service approach is from the 1950's...no care or appreciation of customer needs.

JFK
GRU
Excellent 8.0

Everything was ok until the transfer in São pailo

Being stuck in an hotel inside the airport for 15hrs. Loosing a day of work plus a car rental plus a hotel night at destination with no excuse or compensation of any kind!

GRU
JFK
Good 7.0

Had items stolen from baggage.

GRU
MVD
Mediocre 2.0

Still waiting for my plane

MCO
GIG
Excellent 8.6

Flight attendant was very nice and the food and wine were really good. The boarding was also very smooth and organized.

There were 3 bathrooms out of order, due to clogged sink.

Wed, 6 Feb
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
19h 25m
Mon, 25 Feb
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
21h 19m
C$ 920
Trip: 20 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,439 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
PIT
BOS
Okay 5.0

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

CDG
EWR
Excellent 10.0

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

LGA
DCA
Good 7.3

There was no rhyme nor reason for who boarded first

FLL
LGA
Good 7.3

Boarding is as usual chaotic

ORD
MSP
Good 7.3

There was a bit of a mixup in boarding the plane but otherwise the flight was good. There was no entertainment system on this short flight. The flight attendants were very pleasant & efficient. They only served snacks on this short flight but were very good at ensuring everyone had at least one or more beverages. The premium seats were very comfortable .

Sat, 3 Nov
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
36h 00m
Sun, 18 Nov
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
22h 10m
C$ 950
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,557 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
LHR
IAH
Good 7.3

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

PDX
SFO
Mediocre 2.0

Crew was fine

I quit flying United years ago because of their poor management including delays and poor custimer service. I was stuck with United for these flights as my options were limited. Flight delayed, no surprise I guess. And now waiting for flight home that is delayed so I will miss my connecting flight.

EWR
GVA
Excellent 8.3

Everything went smoothly, AND the flight was pretty empty so I got to spread out over 3 seats to sleep. A treat!

SFO
MUC
Good 6.0

Check in at SFO was helpful.

Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.

TXL
EWR
Good 7.6

Entertainment console was defective

Sun, 21 Oct
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
32h 15m
Sun, 28 Oct
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
18h 52m
C$ 996
Trip: 8 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 3,491 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.0
SCL
ANF
Mediocre 2.0

Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!

ROS
LIM
Excellent 10.0

The service is very good and the personal was so nice

TUC
SCL
Mediocre 2.0

The same. It was the same plain

MAD
FRA
Excellent 10.0

Flight attendants were very polite and the personal entertainment screens were great!

LIM
SCL
Okay 5.6

Nice friendly crew

Very cramped seating. My knees were jammed against seat in front of me. I am 6' 2"

Wed, 17 Oct
YQB
Quebec
GRU
Sao Paulo Guarulhos Intl
23h 25m
Fri, 2 Nov
GRU
Sao Paulo Guarulhos Intl
YQB
Quebec
27h 20m
C$ 1210
Trip: 17 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,070 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MTY
MEX
Mediocre 2.0

NOTHING

2.5 HOURS DELAYED

BOG
MEX
Excellent 10.0

I loved the attention of all the staff of aeromexico very friendly and helpful I am happy to have traveled with Aeromexico

MEX
MTY
Excellent 8.0

Entertainment

The flight was delayed over an hour

MEX
PVR
Excellent 10.0

excellent atention

UIO
MEX
Excellent 9.0

The boarding unfortunately the Quito airport it’s too small

Wed, 19 Dec
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
18h 00m
Thu, 10 Jan
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
19h 21m
C$ 1344
Trip: 23 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,898 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
PHX
DTW
Good 6.6

Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on .

Movie selection on long flights not impressive .

LHR
ORD
Excellent 10.0

The flight crew was attentive, and the "at your fingertip" entertainment options helped distract me from the restlessness I got on my 8 hour flight from London.

I have no complaints.

LAS
DCA
Good 7.0

Paid for gogoinflight, then is had a big error red screen, that said keep trying back in a few minutes. Never worked. Was not happy. Long flight.

LAX
ORD
Okay 5.3

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

ORD
DUB
Excellent 10.0

Everything.

Waiting for 30 minutes a Dublin to dock.

Thu, 22 Nov
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
12h 55m
Mon, 3 Dec
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
20h 37m
C$ 863
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 15 Oct
YQB
Quebec
GRU
Sao Paulo Guarulhos Intl
12h 45m
Thu, 1 Nov
GRU
Sao Paulo Guarulhos Intl
YQB
Quebec
26h 06m
C$ 1744
Trip: 18 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,024 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
SEA
Okay 4.0

Roomier seats overall, the headrest screens and USB ports are great!

We paid extra for seats with more leg room and got the same as everyone else. Why the charge? Our departure was delayed. The plane had some sort of fragrance regularly coming thru the ventilation that irritated my sinuses and made me ill. The water for the only service on the flight (for coach anyway) was warm and tasted odd. Cabin temperature was too warm (multiple logical arguments can be made for cooler temps over warmer)

YUL
MRS
Okay 4.3

Movie app required, but not compatible with laptop. Seats were worn. Could not complete work tasks as no internet available.

YUL
LGA
Mediocre 2.0

Three hour delay, endless gate changes and basically no information shared as to what was causing all the problems. Don't think I'll use Air Canada again if they can be avoided.

DUB
YVR
Good 6.3

Smooth flight, mostly friendly staff, good food

We paid extra for seats with additional leg room and knowing the first row of these is at a wall with no room for feet with legs extended, we requested a different row. We did not get this though we were told we did AND paid for it.

YYC
YYZ
Good 6.0

Seats are always a pain in the butt Wifi has never worked for me -slow and keeps dropping

Wed, 21 Nov
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
21h 55m
Mon, 26 Nov
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
21h 16m
C$ 921
Trip: 6 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,439 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
LGA
DCA
Good 7.3

There was no rhyme nor reason for who boarded first

ROC
ATL
Excellent 10.0

Marti

MSP
YVR
Excellent 9.0

I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful.

CDG
IND
Good 7.3

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

ATL
CUN
Excellent 9.3

Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience.

Fri, 28 Sep
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
15h 50m
Sun, 30 Sep
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
22h 24m
C$ 961
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 3,459 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
8.0
Entertainment
7.1
Food
6.5
MIA
GRU
Excellent 10.0

Very comfortable

GRU
MVD
Mediocre 2.0

Still waiting for my plane

BOS
GRU
Excellent 10.0

The airplane was pretty clean, the seats are pretty comfortable and the leg room is really good, I was surprised! The food was the best airplane food we had so far, hey had 3 different option (pasta, ribs or salad). The crew was pretty friendly and they would always check on you and if you needed something. Entertainment, they have a good selection of movies and shows, a lot of new releases. And most important they were on time!

N/A

GRU
JFK
Good 7.0

Had items stolen from baggage.

MIA
SSA
Excellent 9.0

Latham personnel very attentive and professional. I guess the food was my only issue, I’m a very picky eater, therefore it was not the airline fault. Excellent service

Sun, 10 Feb
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
14h 15m
Sun, 17 Feb
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
27h 12m
C$ 966
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 8,561 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.3
Entertainment
7.4
Food
7.6
PTY
LAX
Excellent 8.0

The crew was attentive & good; my meal was good and I enjoyed the wine served. my seat was comfortable to sit in.

For business class, I expected my seat to recline more. The footrest didn't extend much, and it wasn't really conducive to sleeping... my feet/legs were very uncomfortable. I expected better than that. Also, I tried to use the entertainment screen & it didn't work well; then it froze & wouldn't work at all.

UIO
PTY
Good 7.6

The crew in business class was very good and attentive. The meal was very good; I enjoyed the wine served. The hot towel and the warm snack provided was a nice touch. The seat was comfortable.

The foot rest on the seat was pretty poor.

JFK
PTY
Okay 5.0

Poor costumer service . Luggage was wet . All of the clothes ruined

PTY
SFO
Excellent 8.3

On time departure and early arrival. Smiling and friendly crew. Excellent airline.

Waited 30 minutes onboard at the gate before departure in a VERY hot plane. We were traveling with a 6 year old, and there were only 3 kids movie choices.

IAD
PTY
Okay 5.6

I had to call their reservation center three times in order to receive an electronic ticket. The last call at the checkin counter. I finally receive it 1 hr before ETD.

Mon, 15 Oct
YQB
Quebec
GRU
Sao Paulo Guarulhos Intl
23h 05m
Sun, 4 Nov
GRU
Sao Paulo Guarulhos Intl
YQB
Quebec
14h 26m
C$ 1017
Trip: 21 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,557 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
TXL
EWR
Good 7.6

Entertainment console was defective

MAD
IAD
Good 7.3

There is an insulation issue in the wall next to 35F...Wall was covered in ice cold condensation.

LHR
IAH
Good 7.3

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

MCO
SFO
Okay 4.6

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

PHX
IAD
Okay 5.3

We took off on time and landed early.

This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10.

Wed, 26 Sep
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
14h 38m
Sat, 29 Sep
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
15h 16m
C$ 930
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,439 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
FLL
LGA
Good 7.3

Boarding is as usual chaotic

BNA
BOS
Good 6.6

Really rough landing

ICN
ATL
Okay 4.3

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

ORD
MSP
Good 7.3

There was a bit of a mixup in boarding the plane but otherwise the flight was good. There was no entertainment system on this short flight. The flight attendants were very pleasant & efficient. They only served snacks on this short flight but were very good at ensuring everyone had at least one or more beverages. The premium seats were very comfortable .

ATL
CUN
Excellent 9.3

Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience.

Sat, 3 Nov
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
18h 55m
Mon, 3 Dec
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
19h 47m
C$ 974
Trip: 31 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 6 Oct
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
15h 50m
Mon, 15 Oct
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
26h 05m
C$ 986
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 3,459 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
8.0
Entertainment
7.1
Food
6.5
BOS
GRU
Excellent 8.6

No changing planes, good service, good food. Flat bed seats critical

International terminal in Boston desperate in need of updating. Needs to be bigger. Better if the flight left later and arrived in São Paulo a little bit later. Although the flat bed seats in Business are great, they are very uncomfortable. Ancient aircraft.

BOS
GRU
Excellent 8.3

Was a good flygt, the is a room for improvement

The space between seats and the seats is not that confotble.

MIA
GRU
Mediocre 2.0

Nothing

Their entire service approach is from the 1950's...no care or appreciation of customer needs.

GRU
MVD
Mediocre 2.0

Still waiting for my plane

GRU
JFK
Good 7.0

Had items stolen from baggage.

Wed, 17 Oct
YQB
Quebec
GRU
Sao Paulo Guarulhos Intl
23h 05m
Sun, 4 Nov
GRU
Sao Paulo Guarulhos Intl
YQB
Quebec
25h 42m
C$ 1017
Trip: 19 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,557 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
MCO
SFO
Okay 4.6

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

LHR
IAH
Good 7.3

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

IAD
RDU
Excellent 10.0

Nice flight. Easy check-in and boarding, friendly staff

PHX
IAD
Okay 5.3

We took off on time and landed early.

This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10.

EWR
GVA
Excellent 8.3

Everything went smoothly, AND the flight was pretty empty so I got to spread out over 3 seats to sleep. A treat!

Thu, 8 Nov
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
18h 26m
Thu, 29 Nov
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
21h 16m
C$ 930
Trip: 22 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,439 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
LGA
DCA
Good 7.3

There was no rhyme nor reason for who boarded first

BNA
BOS
Good 6.6

Really rough landing

PIT
BOS
Okay 5.0

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

CDG
EWR
Excellent 10.0

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

ATL
CUN
Excellent 9.3

Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience.

Fri, 30 Nov
YUL
Montreal Pierre Elliott Trudeau International
GRU
Sao Paulo Guarulhos Intl
14h 15m
Wed, 19 Dec
GRU
Sao Paulo Guarulhos Intl
YUL
Montreal Pierre Elliott Trudeau International
38h 47m
C$ 1044
Trip: 20 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 8,561 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.3
Entertainment
7.4
Food
7.6
PTY
SFO
Mediocre 3.6

In-flight entertainment was good and headphones offered without being asked. Blankets were placed on seats for those who wanted one.

TSA agents at Panama Airport are the rudest people I've ever met. Ruder than TSA Agents is USA if you can believe that! I've flown out of Panama several times and they are rude every single time. Seats on plane are very uncomfortable.

UIO
PTY
Good 7.6

The crew in business class was very good and attentive. The meal was very good; I enjoyed the wine served. The hot towel and the warm snack provided was a nice touch. The seat was comfortable.

The foot rest on the seat was pretty poor.

IAD
PTY
Okay 5.6

I had to call their reservation center three times in order to receive an electronic ticket. The last call at the checkin counter. I finally receive it 1 hr before ETD.

PTY
GYE
Okay 5.0

Poor costumer service . Luggage was wet . All of the clothes ruined

JFK
PTY
Okay 5.0

Poor costumer service . Luggage was wet . All of the clothes ruined

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