they should really do something about tight connections. If your first airline is only barely late, it becomes a frantic haste from hell to get thru security again and to your next airline. Security needs to inspect every element of your carryon in spite of the fact you were already screened on your previous flight. They will dump out your entire bag to inspect all contents. Extremely easy to lose important things. They confiscate all spare batteries if they only appear to be high power range regardless of what the actual voltage is.
Boarding was efficient
A lot not to like. In consistency following their own rules - i.e. asking some passengers to move from crew seats but allowing others to sit there, phones are not allowed to be used on flight mode but iPads etc are (even though both are capable of emitting radio waves). Food is very bad, even for someone familiar with asian food. Most of the staff cannot speak English properly. Constant announcements throughout the flight, even for minor things for example announcing the sale of duty free items
flight was late, barely made my connection (which was also late).
Better customer service
Air China staff need to better understand and learn how to talk to people.
Boarding process was really quick. In half an hour they boarded a complete flight.
There was a very rude person sitting behind me. He kept hitting my seat every time I reclined it. I brought up to the flight attendant but she had no intention of getting involved or helping out.
The crew were very polite
No choice of menu and films only very limited choice.
The flight attendance we're awesome
Nothing. This was a great flight.
The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels.
My original flight was late and pushed my entire schedule back. I had 15 minutes to deplane and get to my connecting flight. This caused a lot of stress on me however, the Japan airlones Crew escorted me (we ran as fast as we could) to my next flight so that I wouldn’t miss it. I boarded with 1 minute to spare which is way too close for my comfort.
Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding.
Service is great.
Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on.
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