First Class seating was of course better than economy.
Flight to Maui had no Mai Tai drinks available, no heated towels, no dessert, barely any service from the flight attendant(s).
Comfortable seats, good legroom.
Not enough coffee for breakfast.
The flight was good, as well as the attentive staff
Kayak messed up royally by saying this flight was an Iberian. We went to the Iberian terminal as the email I received said the flight was an Iberian. After waiting on line for twenty minutes we were informed that this changed to an American Airlines/ British airways flight. We had to AirTran to the next terminal and almost missed the flight. Kayak needs to keep their customers better informed.
The movie selection was great, the movie player barely worked.
The movie player/touch screen barely worked. The food is terrible.
The calmness and assurance from the cockpit was promising
Flight attendants were not pleasant at all. They had know clue what to do during the flight emergency.
Crew was kind, entertainment and food were good
Seats are really tight
Staff were friendly and attentive. Boarding was good - efficient and quick.
Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working.
On time; safe flight
Service from boarding to landing was impersonal. No headphones etc. Etc.
I got off the flight at out side,but i forgot to carried my small bag .and then the Crew returned me the bag very soon.they were very kind,thank you very much.
The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!
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