Transfer desk in Istanbul is terrible. Poor customer service. It took 6 hours to get transferred from the airport to the hotel.
their services in the plain and they are very discipline as well
they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday
World-class service at a price, convenience of connections, still free seat resevation and decent luggage allowance, two suitcases, for all of which other carriers extort extra payments.
Little bit quicker tray collection after meal.
Excellent service with comfort
All was great
Boarding in Casa Blanca was incredibly disorganized and lengthy, with no communication from airline staff to help alleviate the chaos. We left one hour late. When we arrived at JFK we spent 1.5 hours on the tarmac waiting for a gate. There was no communication from airline staff explaining the delay or any attempt to minimize our discomfort- (provide water for example). Once we disembarked, we waited more than 2 hours for our luggage. After an hour, an airline staff explained the delay and then disappeared. She was remarkably defensive and unsympathetic. I understand that weather conditions u in NY contributed to some of this, but the lack of communication by airline staff was unconscionable. Also the food was terrible.
Fish meal very good but Rock hard ice cold bread told- why not serve warm and separately as most airlines do? Staff (Male)betterthan on Ouagadougou-Casablanca flight but still not very efficient and pretty charmless
See above: and neither flight has any entertainment.
Once in flight, the staff were courteous and the flight was uneventful
securuity at CSM was the pits. Way too many check points and very rude security personel. in flight food was pretty bad
I’m not sure how much the airlines can control this, but boarding in Morocco was an absolute nightmare both coming and going. There are gates but the boarding flights are not really posted clearly and not announced. Even standing right next to the final checkpoint, you are likely to miss the boarding call. Fortunately it is such a cluster that you have enough time to eventually figure it out and not get left behind. Also, many connecting passengers had to check in and get boarding passes in Casablanca and whoever was in charge of seat assignments simply could not have cared less. I was traveling solo, but witnessed at least 4 separate instances of families not getting seated together or even in close proximity - even couples!! I don’t think I’ve ever seen that many disgruntled passengers before a flight departs when a flight hasn’t been delayed or cancelled. Note to fellow passengers: If you’re traveling with others, check your tix/passes and ensure you’re sitting together before you walk away from the counter. And ask for clarification there if you’re not sure. If you make it to the plane with those passes, the plane crew will tell you that you accepted them so those are your seats - they will not work with you.
The safety instructions movie was entertaining the first time. The crew was friendly overall.
Both my luggage items were lost on the way there and one on the way back. No free food or drink although the flight price is not that low.
Also a good airline, though the a la cart...
The a la carte approach that includes charging 3 euros for water. I mean, seriously?
|Flights Arrive in||Yaounde Nsimalen|
|Flights Depart from||Quebec|
|Flight Price||C$ 1323|
|Airlines||Turkish Airlines, Royal Air Maroc, Brussels Airlines|
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.