Paid for Air Canada but got Rouge - no entertainment no chargers
Pros: "Air Canada's fights to and from Regina to Milwaukee are way to long"
Pros: "Easy to buy"
Cons: "Long delay"
Cons: "I didn't like the food at all, and couldn't complete it."
Cons: "One of my checked baggage was lost."
Cons: "Air Canada not even offering a snack on a 3 hour flight now. Ridiculous."
Cons: "Air Canada try their best to charge you for anything and everything! Including services that I just take for granted on other airlines (such as entertainment). Never booking AC again"
Pros: "The extra leg room that you have to pay for."
Cons: "Insufficient padding in the “premium” seats. No decent meal selections. The wrap that I had was primarily a tasteless piece of flat bread."
Pros: "It was on time, both going and return."
Cons: "Food was terrible, the worst I had in flying with air Canada."
Pros: "Breakfast was excellent"
Cons: "TV screen were too dark"
Pros: "Plesant ride"
Cons: "Flight took longer to depart due to boarding and de-icing"
Pros: "No entertainment Little to no food or drinks Some crew were rude"
Cons: "For the trip to finish"
Cons: "I thought I was getting a good deal compared to other airlines but was shocked later to learn I had to pay extra to reserve a seat. When this was added it actually cost more. No entertainment for an 8 hour international flight! Really? Only one checked bag for an international flight. I’ve experienced much better on other airlines."
Pros: "Reasonable food"
Cons: "One suitcase did not arrive. Not sure when will arrive"
Pros: "Very good plane, comfortable and new. Food is okay but they were short with all the options (the back of the plane had no option for dinner due to lack of meals)"
Cons: "The crew were nice but lazy. Whenever someone called them through the chair system they just ignore the call. After a few time I tried to call them I just went to their area to ask things."
Pros: "nothing special."
Cons: "nothing horrible."
Pros: "Une catastrophe à tous les niveaux"
Cons: "No food on a 5 hour international flight!!"
Cons: "Flight delayed, did not leave Vancouver until after we were supposed to land in Portland. No tv or wifi"
Pros: "A special thanks to flight attendant Var for the superb service on this flight."
Pros: "Two full drink services was nice"
Cons: "USB outlet didn't work, and my seat didn't have a normal AC outlet"
Pros: "Check in was smooth"
Cons: "I find it unacceptable that 1 bag was free on the inbound flight, but I had to pay extra to check the same bag on my return."
Pros: "No issues with the plane or service itself but we were stuck waiting for a replacement plan for a late night flight and departed 4 hours after schedule."
Pros: "It boarded and arrived on time."
Cons: "There was no snack unless you paid for one."
Cons: "Not on time. I missed my connecting flight"
Cons: "cost of luggage fees. You collect excessive fees for luggage and when you loose the luggage or it arrives on a later flight you should refund the fee. I was on a hunting trip and my firearm didn't come in on my flight necessitating my rebooking a later flight. You didn't mind collecting an extra $100 to handle the gun case but you didn't deliver on your end. I will never fly to Canada again on Air Canada."
Pros: "Lots of leg room and was able to board early"
Cons: "Food not good"
Pros: "The flight was exactly as scheduled."
Cons: "Poor room service, no TV for 10 h long flight, meals were small and not tasty, wine or beer has to be bought. Parents with little babies were sitting in all passengers area. I was hungry and tired after this flight."
Pros: "This flight ended up arriving at the final destination a day later instead of first thing in morning last thing at night."
Pros: "Smooth flight and we arrived ahead of schedule"
Cons: "I as first time travel from US to Canada no information given on flight regarding how to get to connections and customs. Unaware of requirements to claim luggage after customs and before security We were surprised at the lack of any offer of snacks on a five hour flight"
Pros: "Flight attendants were friendly and considerate. Food was satisfactory and timed appropriately. Entertainment device worked and offered adequate variety. The aircraft itself was clean and comfortable. It was not overly air-conditioned as aircraft tend to be."
Cons: "Boarding was slow and confusing: verbal instructions conflicted with posted signs, and it was hard to choose the right lines. Arrival in Canada was a nightmare! Customs and security were confusing, inefficient, and staffed by people who had little patience. There was much yelling and running around., there appeared to be little sympathy or concern for the dozens of passengers who were attempting to make connecting flights, and it was ridiculous to announce that security closed at 9p.m. .when there were planes on the runway awaiting connecting passengers and people with boarding passes who were not allowed to catch their flights."
Pros: "The whole experience was excellent."
Pros: "Airplane features like the comfortable seating, leg room and window dimming capability. Head rest entertainment center and Flight Info graphics were great."
Cons: "Overall the crew seemed bored and tired with their job. On-board announcements sounded disinterested, and crew seemed tight and not overly pleasant."
Pros: "From boarding to disembark net was ok"
Cons: "No refreshment on board"
Cons: "Delayed flight, nearly missed connection, lost luggage, inconsiderate staff"
Cons: "Engine noise unbearably loud French safety demonstration Restrictions around wearing headphones"
Cons: "After boarding the flight, having to sit and wait long in the plane....flight delay before take off. no meal without having to pay for it offered only a small cup of juice/tea/coffee to sip on. Not even a light snack or a can of juice is too much to ask for, considering the cost and comfort cut backs to fly with Air Canada"
Pros: "Early boarding with kids International Toronto terminal very comfortable with plenty of free wifi charging and iPads"
Cons: "No tv did not have app for streaming , did not know when booking that TV only available on your personal device Did not want to pay $10 to rent iPad"
Pros: "Nothing at all actually"
Cons: "Old tiny plane, delayed two hours because of what seemed like sheer stupidity. I mean we had to wait an extra 30 mins on top of the regular delay time because they loaded the bags wrong. I had already been traveling over 24 hours due to the time zone differences and this last flight was just intolerable. Certainly it could have been worse, but this was just terrible already."
Pros: "A wonderful agent named Danyelle Mariner in Raleigh did an excellent job finding us an alternative flight when she saw that we would not make our connecting flight in Toronto. Thanks"
Cons: "There seems to be a problem with the Toronto flights in the afternoon. If they are all being rescheduled change the plan."
Pros: "Friendly crew members"
Cons: "There was more kids then adults in the plane. The food was terrible, surged too late for a flight to a muslin country with almost everyone fasting on board. Once it was served, left side of the plane was served first while kids on the right side claming their meals and not understanding why they are not getting any. The bathrooms were dirty. No screens on board. The seats bead some upholstery work."
Cons: "My sister is still stuck in Paris after she was rerouted there from Toronto to catch a Royal Air Maroc flight. The air canada office closed and the phone line people have failed to ensure that her ticket was paid for so she's been stuck for two days in Paris and traveling a total of three days!!"