United did not permit online check-in from home as document scans were not getting uploaded. This should be fixed their app
United did not permit online check-in from home as document scans were not getting uploaded. This should be fixed their app
Orderly boarding. Passengers should be made aware that no food is being provided
Boarding was very orderly. People should be made aware of what food is being offered when booking is made
My place was cancelled at the last minute throwing my traveling schedule off. I barely made it on the last ferry home.
Nice larger plane Good take off and landings Very comfortable seat Great staff. Caring and helpful
Checked bag- one should be free for overseas flights. Seats were extremely uncomfortable. Will probably not fly Canada Air again.
The flight was booked solid and there is no leg room for anyone over 6 feet tall, which is probably 25% of your customers. I have selected aisle seats and was given the middle twice. This is not something that can be changed, so I shouldnt bring it up, but that is my feedback.
Boarding was good. In cabin Service was perfunctory. Cabin crew were professional but not welcoming. Was very surprised there was not once were the passengers offered water overnight. A first for me on a trans Atlantic flight!
Our flight was cancelled half hour before boarding. We then had to spend hours on the phone to get a much longer re-route through Munich with an extra 10 hours of trip time. It caused us to miss a full day of long awaited vacation. We are extremely disappointed.
The overall experience was very good and the flight left early. The checkin process was efficient and the staff was helpful and courteous. Of course, the room between seats could always be a little bigger.....