Find Cheap Flights from Seattle/Tacoma Intl to London Heathrow (SEA - LHR)

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Good to Know

Low Season:
April
Best time to beat the crowds
4%
expected price decrease
High Season:
June
Most popular time to fly
24%
expected price increase
Average price:
C$ 1730
(avg. price over the last 2 weeks)
Good Deal:
C$ 1037
or less (round trip)

When to Book Flights from Seattle/Tacoma Intl to London Heathrow

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for C$ 1036 or less.
The cheapest flight from Seattle/Tacoma Intl to London Heathrow was found, on average, 83 days before departure.
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be May, June and July. The cheapest month to fly is April.
Morning departure is around 16% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Seattle/Tacoma Intl to London Heathrow Flights

How long does a flight from Seattle/Tacoma Intl to London Heathrow take?
An average nonstop flight takes 9h 30m, covering a distance of 7702 km.
How many flights are there between Seattle/Tacoma Intl and London Heathrow?
There are 89 (nonstop) flights between Seattle/Tacoma Intl and London Heathrow per week, averaging 12 per day.
Which airlines provide the cheapest flights from Seattle/Tacoma Intl to London Heathrow?
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines (C$ 796), Virgin Atlantic (C$ 817) and Icelandair (C$ 826).
Do I need a passport to fly between Seattle/Tacoma Intl and London Heathrow?
Yes.
Which airlines fly most frequently between Seattle/Tacoma Intl and London Heathrow?
American Airlines (1 times daily), Aer Lingus (1 times daily), Finnair (1 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Seattle/Tacoma Intl to London Heathrow?
For Seattle/Tacoma Intl to London Heathrow, Monday is the cheapest day to fly on average and Thursday is the most expensive. Flying from London Heathrow back to Seattle/Tacoma Intl, the best deals are generally found on Tuesday, with Friday being the most expensive.

Book cheap flights from Seattle/Tacoma Intl to London Heathrow (round-trip)

Airports
Origin
Seattle
C$ 796
only
C$ 796
Destination
London
C$ 796
only
C$ 796
Mon, 12 Feb
SEA
LHR
12h 30m
Mon, 19 Feb
LHR
SEA
21h 55m
C$ 796
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 9 Jan
SEA
LHR
9h 30m
Fri, 19 Jan
LHR
SEA
9h 40m
C$ 817
Trip: 11 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
CHC
BNE
Excellent 9.6

The crew were very friendly and attentive through out flight.

SFO
LHR
Mediocre 2.0

Flight was cancelled .

SEA
LHR
Good 6.3

Plane was new or newly appointed interior. Bin space very adequate. Lavatory larger than usual. Crew was friendly. Dinner choices good and quality better than norm in American carriers.

Snack and breakfast were odd, centered somewhat on dairy products (annoying if lactose intolerant).

LHR
JFK
Okay 5.0

Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own.

I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice.

LGW
UVF
Excellent 8.0

The flight was a good flight overall. I was able to relax on the flight because I had the option of paying for a seat with more leg space. The cabin crew was pleasant and quite helpful

I didn’t like the fact that I had to pay for extra leg space. I’ve travelled with other airlines and had to option to choose my seat without any additional charge

Sat, 20 Jan
SEA
LHR
12h 00m
Sat, 3 Feb
LHR
SEA
12h 35m
C$ 826
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

KEF
ZRH
Mediocre 2.0

Didn’t exist

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

Thu, 1 Feb
SEA
LHR
9h 30m
Fri, 9 Feb
LHR
SEA
12h 50m
C$ 829
Trip: 9 days
9.6ExcellentShow reviews
Overall 9.6 Excellent
Based on 1 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SEA
LAX
Okay 5.3

Mu seat!

My baggage took for to long to arrive

JFK
YYZ
Excellent 10.0

The staff is very friendly. Most pleasant airline I've flown with.

SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

ATL
ABE
Okay 4.0

Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule.

JFK
SFO
Excellent 10.0

Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...

Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.

Mon, 19 Feb
SEA
LHR
12h 30m
Sun, 4 Mar
LHR
SEA
20h 55m
C$ 796
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 10 Jan
SEA
LHR
9h 30m
Fri, 26 Jan
LHR
SEA
9h 40m
C$ 817
Trip: 17 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
SEA
LHR
Good 6.3

Plane was new or newly appointed interior. Bin space very adequate. Lavatory larger than usual. Crew was friendly. Dinner choices good and quality better than norm in American carriers.

Snack and breakfast were odd, centered somewhat on dairy products (annoying if lactose intolerant).

EWR
LHR
Okay 5.0

The entertainment selection was good, though I didn't need to see the blurb about having vloggers available before every movie. One of the very few airlines to use boarding by rows, which speeds up the boarding process.

The legroom is very cramped, pretty difficult to eat your meal with the seat in front reclined. The crew were not very attentive: they completely missed me while I was waving the rubbish on their collection rounds. In the end I had to dump it myself in the toilet bins. The PA system is too loud compared to the rest of the entertainment, had to remove the headphones for each one of them.

LAX
MEL
Excellent 8.0

I like flying Virgin whether Australia or Atlantic!

Just a little bit more leg room.

MEL
LAX
Good 7.3

in flight experience is above average

The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication.

SEA
LHR
Excellent 8.6

Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants.

The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones.

Mon, 22 Jan
SEA
LHR
12h 00m
Sun, 28 Jan
LHR
SEA
28h 25m
C$ 826
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

ORD
KEF
Good 6.0

Overall great airline

Handled my layover transition extreme Lu poorly. We’re very rigid and I didn’t get into Zurich until the late evening. Missed a very important meeting...

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

Sun, 4 Feb
SEA
LHR
18h 45m
Mon, 19 Feb
LHR
SEA
20h 39m
C$ 797
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 12 Jan
SEA
LHR
9h 30m
Thu, 25 Jan
LHR
SEA
9h 40m
C$ 817
Trip: 14 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LAX
LHR
Good 6.0

good plane and timing

meal was not served according to the request and no sound support from the staff

LAX
MEL
Excellent 8.0

I like flying Virgin whether Australia or Atlantic!

Just a little bit more leg room.

LHR
JFK
Okay 5.0

Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own.

I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice.

CHC
BNE
Excellent 9.6

The crew were very friendly and attentive through out flight.

SEA
LHR
Excellent 8.0

Smooth flight

My economy window seat was just too cramped for a big guy on a nine hour flight

Tue, 23 Jan
SEA
LHR
12h 00m
Mon, 29 Jan
LHR
SEA
12h 35m
C$ 826
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
ORD
Mediocre 2.0

same as above

same as above

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

KEF
ZRH
Mediocre 2.0

Didn’t exist

Mon, 5 Feb
SEA
LHR
16h 15m
Sun, 11 Feb
LHR
SEA
33h 46m
C$ 797
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 15 Jan
SEA
LHR
9h 30m
Wed, 24 Jan
LHR
SEA
9h 40m
C$ 817
Trip: 10 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
MEL
LAX
Good 7.3

in flight experience is above average

The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication.

SEA
LHR
Good 6.3

Plane was new or newly appointed interior. Bin space very adequate. Lavatory larger than usual. Crew was friendly. Dinner choices good and quality better than norm in American carriers.

Snack and breakfast were odd, centered somewhat on dairy products (annoying if lactose intolerant).

SFO
LHR
Mediocre 2.0

Flight was cancelled .

LAX
MEL
Excellent 8.0

I like flying Virgin whether Australia or Atlantic!

Just a little bit more leg room.

LAX
LHR
Good 6.0

good plane and timing

meal was not served according to the request and no sound support from the staff

Wed, 24 Jan
SEA
LHR
12h 00m
Mon, 5 Feb
LHR
SEA
12h 35m
C$ 826
Trip: 13 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

ORD
KEF
Good 6.0

Overall great airline

Handled my layover transition extreme Lu poorly. We’re very rigid and I didn’t get into Zurich until the late evening. Missed a very important meeting...

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

MSP
KEF
Excellent 10.0

Crew was very professional

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

Wed, 2 May
SEA
LHR
13h 30m
Wed, 9 May
LHR
SEA
21h 23m
C$ 802
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 16 Jan
SEA
LHR
9h 30m
Fri, 2 Feb
LHR
SEA
9h 40m
C$ 817
Trip: 18 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
SEA
LHR
Excellent 8.0

Smooth flight

My economy window seat was just too cramped for a big guy on a nine hour flight

SEA
LHR
Excellent 8.6

Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants.

The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones.

LGW
UVF
Excellent 8.0

The flight was a good flight overall. I was able to relax on the flight because I had the option of paying for a seat with more leg space. The cabin crew was pleasant and quite helpful

I didn’t like the fact that I had to pay for extra leg space. I’ve travelled with other airlines and had to option to choose my seat without any additional charge

SFO
LHR
Mediocre 2.0

Flight was cancelled .

LHR
JFK
Okay 5.0

Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own.

I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice.

Thu, 25 Jan
SEA
LHR
20h 20m
Wed, 31 Jan
LHR
SEA
12h 35m
C$ 826
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

MSP
KEF
Excellent 10.0

Crew was very professional

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

Thu, 15 Feb
SEA
LHR
16h 40m
Fri, 9 Mar
LHR
SEA
41h 08m
C$ 807
Trip: 23 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 18 Jan
SEA
LHR
9h 30m
Sun, 28 Jan
LHR
SEA
9h 40m
C$ 817
Trip: 11 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
MEL
LAX
Good 7.3

in flight experience is above average

The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication.

LHR
JFK
Okay 5.0

Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own.

I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice.

LAX
LHR
Good 6.0

good plane and timing

meal was not served according to the request and no sound support from the staff

CHC
BNE
Excellent 9.6

The crew were very friendly and attentive through out flight.

LGW
UVF
Excellent 8.0

The flight was a good flight overall. I was able to relax on the flight because I had the option of paying for a seat with more leg space. The cabin crew was pleasant and quite helpful

I didn’t like the fact that I had to pay for extra leg space. I’ve travelled with other airlines and had to option to choose my seat without any additional charge

Sun, 11 Feb
SEA
LHR
12h 00m
Tue, 20 Feb
LHR
SEA
28h 25m
C$ 826
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

MSP
KEF
Excellent 10.0

Crew was very professional

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

Tue, 20 Feb
SEA
LHR
13h 30m
Sat, 3 Mar
LHR
SEA
13h 20m
C$ 810
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
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