Daily cleaning, installation of cabin HEPA filters on flights from South America to Ottawa
|November||Best time to beat the crowds (4% less expensive on average)|
|July||Most popular time to fly (14% more expensive on average)|
Average price round-trip
|C$ 1,282||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 485||or less|
Good deal one-way
|C$ 317||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from South America to Ottawa.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ottawa from South America is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ottawa with an airline and back to South America with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ottawa from South America up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Amazing crew"
Cons: "I had booked a window seat, the when I went to board, it was changed to an isle seat. I find that I dislike the sole due to the rudeness of people in general and I kept getting hit with purses and such from passing passengers."
Pros: "Comfort+ seats are affordable and give me the leg room I need as a 6'3" adult."
Cons: "Seems like Delta provided free upgrades to families with small children in Comfort+. This impacts the flight comfort for us paying customers. Recommend readdressing this policy and not placing small crying children in Comfort+ for free."
Pros: "Nassau security line was quick. US Customs line was quick."
Cons: "The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight."
Pros: "Crew was great"
Cons: "We had to go back to the gate to correct an interior light problem."
Pros: "of everything."
Cons: "travel time ...ahahah ...."
Pros: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Cons: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."
Cons: "Middle seat, last row. In a full flight, and the passenger in fronf reclines, its difficult to watch monitor, eat, or move"
Pros: "48 hours travel from Europe Thanks to sucky Delta airlines that are absolutely the most horrible company Never ever again"
Pros: "Crew was excellent. Love the delta app so we could watch movies"
Cons: "Wish there was in flight entertainment on the seat back. Also charging capacities in the seats."
Cons: "Everything was great!"
Pros: "Nice crew"
Cons: "Delta always delivers!"
Pros: "Flight was very late- about 45 minutes because of some problem with the "paperwork" they said. It was a beautiful day and the crew was ready to go, but we all sat for a long time before being allowed to leave Madison. It's especially bad when we've all made ourselves arrive at 5am for a 6am flight"
Cons: "on time departure"
Pros: "very helpful and pleasant crew. Warm wet towels are a nice touch. I like the water bottle for each passenger at the beginning of the trip."
Cons: "Slight problem at first with entertainement at my seat that did not work ,but a crew member restarted it and it worked fine after that."
Pros: "Delta - best airline"
Cons: "Airbus - entertainment systems never work."
Pros: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Cons: "Crew attaitude is not really pleasant with passengers"
Pros: "The longer leg space"
Cons: "Again, I can not understand why the airlines have to narrow the seats so much..."
Cons: "This was the longest part of a three flight trip back to DCA and there was no movies. This was completely unexpected, so I wasn't prepared to entertain myself for 5 very long hours. It would have been nice to have know this ahead of time so I could have brought a book with me. Early notification thru the app is the way to go."
Pros: "Was in exit row & most sandwiches were no longer available. Poor planning since there were 15 more rows after me. Snacks& nuts were only other choices for 3 hr flight. Flight attendants couldn’t care less."
Pros: "It was a short easy flight that actually landed early."
Pros: "Efficient on board crew"
Cons: "Ground crew caused delay for unknown reason"
Pros: "Everyone was fairly friendly"
Cons: "Cramped foot room"
Pros: "Being able to watch movies"
Pros: "Please see above. Sherry was amazing"
Cons: "Plane was small and older but it was a short flight"
Pros: "Easy boarding, not a full flight, had plenty of room to stretch out, friendly flight crew, extra snacks!"
Cons: "Not much to say I didn't like, few problems with in-flight WiFi but otherwise good."
Pros: "Thai was the first time in years delta was fast friendly and ONTIME with both departures and arrivals! That’s he most important to me!"
Cons: "No wifi available and The video entertainment service was bad: my video screen didn’t work- I asked for head phones and no one ever came back to me with some- luckily I had already Dwnld my own you tube and videos so I watch’s dmh own. I hope going home to hawaii these won’t be issue again"
Cons: "Some of the flight attendants were rude and not very welcoming at all."
Cons: "I was told there was no more room for luggage on the plane. I had to check my luggage in and a lady behind me went with her luggage --- in fact 3 more people slip in."
Pros: "Movie helped to pass the time this was the longest flight ever I was glad when it was over"
Cons: "I have nothing to complain about"
Pros: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Cons: "I need my jacket"
Cons: "The staff"
Pros: "The food was good. The entertainment choices were plentiful."
Cons: "I missed having a personal vent by the individual lights above the seats."
Cons: "Every flight was 100% full. Inadequate overhead space. I felt I was being herded like cattle. It is NOT a pleasurable experience flying with Delta."
Pros: "The crew was nice and helpful."
Cons: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."
Pros: "Who could ask for more?"
Pros: "Delta does a great job overall. We used free skymiles from Amex and it was very much appreciated."
Cons: "Not enough leg room! BS!"
Pros: "Service was very nice."
Cons: "The flight was insanely delayed. Three hours. With a major product launch the next day, it was not ideal."
Pros: "Clean & new aircraft. Good selection for entertainment."
Cons: "Seating & booking was chaotic. Flight delayed."
Pros: "Service, seats, food and pilot were all good."
Cons: "There ought to be a better way to go from an international flight to a connecting domestic flight. Security and Customs should be combined to expedite the process for passengers and crew members. I'm not suggesting not going through security, buy why couldn't we do it at the same place as customs? Too often Delta flights are delayed and I don't understand why Delta wouldn't do everything it could to expedite every part of the process for its crew and passengers. I went through TSA pre-check with Delta crew members. My connecting flight was delayed. We were waiting on the pilot..."
Cons: "Delay from Seattle to pasco."
Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "The boarding process is always horrible. Folks crowd the gate before their class is called. It creates anxiety and edginess. Never a good way to start a trip. While it always goes relatively quickly I feel it should be more organized and folks made to follow a system. Cramming right up against the ticket counter doesn't do anyone any good."
Pros: "The leg room and freedom of not having another seat in front of me throughout this flight was great. It made getting comfortable a lot easier."
Cons: "We couldn't hear the overhead announcements at all. Seated right next to the turbine intake on the wing made the amount of ambient noise especially high, so all the in-flight announcements were pretty much unintelligible."
Pros: "On time departure, clean plane, competent and professional flight attendants, pilot announcements were clear and relevant"
Cons: "Check in took forever. Delta reservations made some type of mistake when they cancelled our flight to CUN and I needed to rebook the flight. It took the CUN counter agent about 30 minutes to correct their mistake. Then, as we boarded our flight, the bar code reader at the gate indicated another error that the gate agent took about 10 minutes to correct. CUN Delta staff was great and we appreciated the efforts they made to direct us around the airport."
Pros: "The flight actually took off."
Cons: "No forewarning of weather impacting flights 3 days later, allowing passengers to potentially change flights. Two hour delay became a four delay which became a five hour delay. Delta reps entirely unhelpful when I asked if anything could be done, "Atlanta is a disaster right now." I get that these things happen from time to time, but Delta is handling this very poorly. I'm actually waiting for my flight out of Atlanta and it's also been delayed, luckily only for 30 minute this time."
Pros: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Cons: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."
Pros: "Left on time. Boarded easily and arrived early"
Cons: "Flying :)"
Cons: "horrible boarding management in SJC."
Pros: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Cons: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."
Cons: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."
Pros: "The middle seat empty AMAZING!"
Cons: "Bigger glass for wine !"
Pros: "All good"
Cons: "To drop the bag was very messy"
Pros: "All the staff was great."
Cons: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"
Cons: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."
Pros: "The crew was very warm."
Cons: "Seats very tight."
Cons: "the cabin and seats are old and seems dirty"
Pros: "Crew was good"
Cons: "Seat not comfortable"
Pros: "Neat, polite and orderly. Great food!"
Cons: "Not much."
Cons: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."
Pros: "Friendly and correct cabin crew."
Cons: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."
Pros: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."
Pros: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Cons: "More options of TV shows to watch."
Cons: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."
Cons: "Cadeira dura"
Cons: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"
Pros: "Not much I can think of"
Cons: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"
Pros: "Everything is amazing"
Cons: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."
Pros: "Crew good, disembarking slow."
Cons: "A drink and/or snack."
Pros: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Cons: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."
Pros: "yo tenia comida kosher y no me la dieron"
Pros: "Nice space in the aircraft and the crew was really nice too."
Cons: "The delay was very tiring."
Pros: "Confortable seats, flight on time"
Cons: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Pros: "The leg place and reclining chair"
Cons: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."
Cons: "The temperature should be a bit warmer"
Cons: "Offer refreshments"
Pros: "I liked the person I was sitting next to"
Cons: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"
Pros: "Crew was extremely unfriendly"
Cons: "Better service. Train your people. Learn from azul airlines"
Pros: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Cons: "less ignorant/greedy management"
Pros: "They were very kind!"
Cons: "Probably the space we need more room, so we could stretch our legs and be more comfy!"
Cons: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."
Pros: "I liked almost all!!!"
Cons: "The sandwich (cool meal)... The may improve it..."
Pros: "Said Paulo airport was chaos but flight was great"
Pros: "The seats are comfortable, the attention of the crew is great."
Cons: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."
Cons: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."
Cons: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."
Cons: "Aeronave muito velha, parecia que ia desmontar no ar."
Pros: "I would fly Latam again, good service and I saved a lot of money"
Cons: "Would like a lil bit more legroom"
Pros: "Wine and whisky"
Pros: "Seat was comfortable, as expected in business class"
Cons: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"
Cons: "The plane is ok but it is an old 767"
Pros: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Cons: "Standing too long before boarding at 2am!"
Cons: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"
Cons: "Company was not able to understand situation and did not offer solution. I lost my money"
Pros: "Staff was nice despite the situation."
Cons: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."
Pros: "I like the food,delicious I like entertainment very good!"
Cons: "The service very slow. The sits very small,no confortable!"
Pros: "Consistent experience that gets you from A to B while providing nice perks (free stame-day standby on the old Rapidair routes)."
Pros: "We didn’t crash."
Cons: "We continue not to crash."
Pros: "I sat in a seat that wasn’t my assigned seat, and no one said anything. It was awesome!"
Pros: "Service counter staff was helpful to confirm seating although I did not like being put on standby. This happens too often with Air Canada."
Cons: "Stop the overbooking!!!!!"
Cons: "Not enough movie options"
Pros: "Smooth as you like"
Cons: "See above - seats worn out, entertainment worn out, Crew battling old tired aircraft. Massively overpriced. Bring on WestJet direct to Ottawa."
Cons: "Late. Wifi on the aircraft but didn’t work. Inflation GHY service suspended due to reported turbulence."
Pros: "The seat beside me was vacant, so I had extra room."
Cons: "Flights in the late evening from Toronto to Ottawa always seem to be delayed. We spent a lot of time boarding, and a lot of time de-icing before take off. There would have been plenty of time to serve refreshments during de-icing. But refreshments and dismemberment of ear phones only began once the plane was airborne. There was not enough time to service all the passengers at that point. I'm not sure why Air Canada cannot at least give you ear phones when boarding. And why cannot refreshments be served during de-icing?"
Pros: "Flights left at the scheduled time"
Cons: "Planes are very uncomfortable. There is no entertainment in the cabin (tv, music)"
Pros: "Air Canada is fantastic. Will never use air india."
Cons: "I liked everything about AirCanada and nothing about Airindia."
Pros: "Helpfullness of Air Canada staff."
Cons: "Not much"
Cons: "Air Canada is just worse and worse"
Pros: "They allowed us to make an earlier connection without any fee. That was very kind. Thank you."
Pros: "The cree"
Cons: "Gates changes a lot and no announcement is made"
Pros: "Not a lot"
Cons: "Poor aircraft, uncomfortable seats, not recommended."
Cons: "Had to spend the night in Toronto for flight delay"
Cons: "Delay getting to gate in Toronto. Entertainment system is not top notch. No blockbusters of any kind. Cheesy airline"
Pros: "Boarding on time"
Cons: "Problems with entertainment"
Pros: "Arrived on time"
Pros: "I'll like it when i board."
Cons: "The fact i haven't boarded yet."
Pros: "Pretty routine"
Cons: "Long delay, but weather dictated this."
Cons: "Seats are always too close to the ones in front , crushing knees."
Cons: "too hot in cabin missing brewage onboard"
Pros: "When you plan travel over the Holiday season you expect hiccups and huge crowds and a lot of grumpy people in unrealistic hurries....his the me was not like that at all. Everyone was great except for security in Calgary!!! Don't know what the deal was but they set a record for the slowest I have EVER been in. It took so s almost an hour and there were not that many people in line...it was epic"
Pros: "I think cost me without needing to go back and forth"
Pros: "Pathetic delay time that was not weather related, they should have had another plane. I will not say that I will never fly Air Canada again just because departure time may leave me no choice but given a choice that suits my travel schedule it will not be them."
Pros: "On time Excellent take off and landing Good service"
Pros: "same as above"
Cons: "same as above"
Cons: "They lost our checked baggage. Luckily we did get them back within 20 hours."
Pros: "good overall...so MUCH BETTER THAN Air Canada rouge service we took from Ottawa to Venice. Rouge service is very poor!!"
Pros: "Everything on time"
Pros: "Air Canada is not a goo Air Lines for customer service."
Cons: "I do not like there customer service policy."
Cons: "AC was helpful arranging a delivery of the delayed luggage. But carrier was further delayed from the scheduled delivery time."
Pros: "Airbus 380"
Pros: "Same as anove"
Pros: "Service was poor. Attitude was less than enthusiastic."
Cons: "In order to make more money, Air Canada purposefully sits couples, families etc. who book together separately, in order to try to get them to buy upgraded seats together."
Pros: "It was great"
Cons: "My "window" seat was beside a wall. So i actually didn't even have a wi dow seat, not really."
Cons: "Movies and audio lacked currency, simply old and little variety."
Cons: "No good movies or music"
Pros: "I arrived early and was able to change my flight to an earlier one."
Cons: "The air hostess/stewardess was surly...and looked like she hadn't slept.."
Cons: "There was no access to movies."
Pros: "as above"
Pros: "Space and meals"
Pros: "The fact that I was rebooked immediately to my new flight AC-DC 705 at 8:50 am by two wonderful ladies at La guardia airport who comforted then boarded me unto a flight due to the fact that I missed my original flight. This occured due to the Airport being Unorganized! As I had checked in well before 3 hours and was on time for my original flight at 8:30 am."
Cons: "The airport was extremely packed, Unorganized and not well staffed. What I hated is that when I arrived at my original gate A7 the gentleman who boarded my original flight was unprofessional, rude, basically ignored me and said "You missed your flight !" Not even taking the time to listen to my situation or guide me in my next steps of acquiring a new flight to go to my classes and home in Toronto!"
Pros: "Comfortable and large plane with tvs"
Pros: "Everything but the size of the in-flight seats"
Cons: "Seats way too small and uncomfortable."
Pros: "Plane was good except the seat which was hard and not reclining enough and headset was “hard to hear”. Services were good but food (meals) were awful."
Cons: "Need to look for better chef or food provider"
Cons: "More space in the seat would’ve been better"
Pros: "On point booking, no issues"
Cons: "Best Fly"
Cons: "Drop-off bagage agent made me line up to get a new baggage tag even though my luggage had been checked up to my destination via COPA Airlines. A United Airlines check-in agent told me that the baggage agents don’t work for the airline therefore didn’t know what to do. These people need add training."
Pros: "Kayak provided excellent info during the trip about flights timings ! Marvelous !!!!"
Pros: "The flight was delayed so much that we would not make the connection, so United placed us on an American flight coming home more than an hour later. I really got to see how much better the flights are on American:more leg room, free movies. However, United's cookies are much better."
Cons: "The flight was delayed so much that we would not make the connection, so United placed us on an American flight coming home more than an hour later. I really got to see how much better the flights are on American:more leg room, free movies. However, United's cookies are much better."
Pros: "Nice crew"
Pros: "The prevoarding was fine!"
Cons: "I was sat next to two verge large people that smelled and farted before pushback. One finally got up and left to sit somewhere else. The flight to SFO was fine until landing when they missed the landing and took an extra hour and 15 minutes to get to the gate. Passengers were scared for their lives! I was terrified at one point due to the lack of knowledge shared with the cabin!"
Cons: "After the entire flight was boarded & ready to go the plane had a mechanical issue before take off. Had to sit on the plan for 90 minutes before we were allowed to exit the plane. No other flights available For family of three until 3 days later! Had to demand to be transferred to another airline so my family & I can go home the next morning. Overall stuck in SNA airport for 8 hours. Didn’t get a refund for baggage, instead was given meal vouchers for the airport in the morning. United did provide hotel for the night but nothing special. United staff where nice to make the best of the situation."
Pros: "It was fast"
Cons: "Nothing to complain about"
Cons: "Seats are really narrow and hard. They don’t recline much."
Cons: "No movie without paying"
Pros: "Refreshing to be on a flight that is not jam packed and it's still going where it needs to go. There was also more leg room. Very pleased!"
Pros: "Quiet flight and very efficient food and beverage service."
Pros: "Both newer, seats were very comfortable.. made the journey great."
Pros: "On time and good flying experience"
Cons: "Service was very limited for a 15 hour flight. It does not compare with other airlines on service and hospitality. The staff is hardly around and show up only two hours after take off and one hour before landing."
Pros: "Overall it was a good experience."
Cons: "No inflight entertainment at all. Not even music."
Pros: "The crew was great and the pilot kept us informed the whole trip."
Cons: "The seats are extremely uncomfortable and there s no room to move. The seat in front of you is so close that watching the TV is uncomfortable. The seat pockets have no room for anything - a bottle of water doesn't even fit in them."
Cons: "Over an hr late departing :-("
Cons: "Super delayed. 4 hours plus for a less than 2 hour flight. Unacceptable. Arrival at 3:15 am vs 11 pm."
Cons: "The plane didn't board on time because it wasn't clean. Then they were fussing to move people between seats. So 20 minutes later we're ready to taxi but then there was a "traffic jam". Consequently, we landed nearly an hour late and I missed my connecting flight. Then united didn't pay for a hotel because air traffic delays aren't payable. You would think their customer service efforts would be stronger right now given everything that has happened recently but I guess not..."
Pros: "Same exact as above"
Cons: "Same as above"
Pros: "Accuracy of flight info, inline boarding, flight crew"
Cons: "Stinky cabin...small jet, ppl stink, they need to air out the cabin"
Pros: "Easy check in, friendly crew, easy boarding procedure"
Cons: "I don't like being nickel and dimed for using the entertainment system on a 6 hour flight"
Pros: "On-time departure from Cancun but early arrival in Denver (relatively mild jet stream?). Otherwise, fairly typical United cattle carrier."
Pros: "I cancelled that flight... Hope my refund is coming soon"
Pros: "I liked how courteous the crew was"
Cons: "My Flight was delayed various times, I was put on standby twice. When I looked for help I was left waiting at an empty united counter for half an hour until an employee decided to show up and offer no assistance. This has been the MOST unprofessional and stressful airline experience I have ever dealt with. Never wasting my time purchasing tickets from united again."
Pros: "Nice wifi, very comfortable and good crew"
Cons: "Food choices"
Pros: "Nice new comfortable seats"
Cons: "The flight was cancelled 3 times before 9am..... me like me any passengers arrived really really early to FWA & they cancelled flight because of mechanical issues. Which is fine but the airline had no backup plan.... meanwhile planes just leaving out of FWA & all we kept getting was updates on a cancelled fligyt AGAIN.... now im in a cab traveling 2 1/2 hours to IND to hopefully get on a flight to EWR.... but honestly I am lacking confidence it will happen"
Pros: "It was a small plane and it made up for some lost time in the delayed departure. The one air stewardess was also nice."
Cons: "Waiting for hand luggage on arrival slowed me down to catch my connecting flight. The flight was delayed to start with."
Pros: "Crew were friendly"
Cons: "No one to help check in. Had to pay extra for my bag."
Pros: "The crew was nice"
Cons: "It wasn't on time to board"
Pros: "Everything was very painless from booking to flying! This was my first time flying United and I'm very impressed and excited to fly with them again in the future. I had an hour delay on departure that caused me to miss something but when I called united to move my return flight due to this they handled it great! Based on that alone I feel myself become a loyal United customer! How you handle mishaps means the world to someone like me!"
Cons: "Seating is just cramped!"
Pros: "Flight wasn't that long. Experience was okay. Flight was full. Attendants did their job. Some were more polite and helpful than others."
Cons: "No request was made for the outbound flight which I want to comment about. At Dulles Airport, I checked in at the Brussels Airline counter, only to be told that since I was on a flight operated by United, then I had to go to the United Airlines counter to check in. At UA, I was handed a boarding pass which advised that my seat will be assigned at the gate. I saw on the monitor where the available seats were-1 window, the remainder middle row. I got the feeling that since I bought a ticket which cost less than what the other United Airlines customers paid for, then I was being relegated to seats that the other travelers didn't desire."
Cons: "Massive delays Zero leg room Waited forever to board then waited for four passengers for an hour. Hated the overall trip and flying with United."
Pros: "The seats were quite comfortable as compared to spirit airlines"
Cons: "We did not know how to check ourselves in and the Airline staff was rude in explaining. We were confused and she left just like that."
Cons: "We were trying to print our boarding passes and computer didn't recognize our bar code. United employees were trying to help us and they couldn't print it either until we approched counter. We didn't see that much of professionalism on United employees. At one point one of the employees told us to go back to Air Canada counter and I thought she was not trained properly."
Pros: "The promptness on the flight -the friendly crew - arriving on time means the most, also the flight itself was smooth"
Pros: "Friendly flight attendants, helpful staff at the ticket counter."
Cons: "Unable to check into both legs of my flight even though Air Canada used United for the first leg."
Cons: "Limited food and drinks options."
Pros: "My flight from Houston to San Francisco was good. There was lots of leg space."
Cons: "Everything. I had a very tight schedule to visit my friends in canada. What was supposed to be a quick flight turned into almost 24 hours of travel and ariving 12 hours late. I was lucky to have 3 days in with my friends now i only have 2. Not to mention what was supposed to be an inexpensive trip turned i to an expensive one when you are forced to eat airport food after being constantly re routed. I bought my ticket based on ariving to ottawa in the morning this however was not the case. I will be seeking a refund."
Cons: "Flight delay"
Pros: "It's funny that they try to sell you the entertainment .nobody buys it, nobody."
Pros: "After the flight was canceled, service was just awesome"
Airlines flying from South America to Ottawa have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South America to Ottawa
Masks required on board, masks provided on flights from South America to Ottawa
Social distancing seating
Middle seats unavailable to book on flights from South America to Ottawa
Testing for antibodies, testing for symptoms for flights from South America to Ottawa
Waiving of change fees. Search flexible flights from South America to Ottawa