The crew was very attentive and delivered great service unlike any other airline. It was our first time with Emirates. Our only critique is the food. Pasta pesto is not very common. Tomato sauce would’ve been more of a crowd pleaser. Beef curry sounds bad because curry can be very tough on the stomach. We were in row 26 and the pasta ran out, meaning no one wanted the beef which says something. The beef was just ok… The rest of the food was very good and generous. The plane speaker sound could be better. It was tough to understand announcements even with headphones. Although we did not need them this time due to the purpose of our trip, we were surprised that 2 checked bags were included. That’d be great for the future. It was unpleasant though that our personal items were weighed (we’ve never had another airline do this), especially when we didn’t have checked bags and almost had our carry-ons checked. Overall it was a good experience, but we wish the prices were friendlier for such a short distance (Miami > Colombia).
Very pleasant.The crews are very nice.Food were excellent.
Good flight overall. Good options of food on NY-Dubai-Mumbai leg. Not that good reversing back. The flight crew is courteous and professional as always. The seating was much more comfortable going into Mumbai than coming back. Cheers!
I wish Emirates had lights to Philadelphia (PHL) in USA.
Okish. But for £550 , I’d have preferred a better experience
I was not allowed to upgrade with miles whereas others were. That’s a pity
Most aspects of the flight were great! The entertainment was mediocre, though, which made such a long flight less enjoyable.
Absolutely horrible all around especially for such a long 13-14 hour flight - terrible food - ancient entertainment - legroom worse than a short air Asia flight - not enough toilets
First Class on A380 was an incredible experience with a group of very attentive crew. The only flaw of this flight was the boarding process at Concourse C of DXB where no one was managing the queue. I was at Zone A but arrived when they were already boarding Zone C & D. There was no separate gate for Zone A & B to go through.
Check-in counter at the airport took more than an hour of standing in queue with online checkin. And after entering the gate the flight delayed more than 30 mins.
It was a good experience except that the flight has been rescheduled, bit disappointed but it happens.
The flight attendants were very helpful, efficient and courteous in helping everyone!
The experience was very good. A little disappointed for the delays and the screen. The touch screen was annoying for being so irresponsive. Not a lot of good movie choices for me. The service is great. Food could have more choices though.
Not much of anything could have been done better unless I had a first class ticket. I was literally 15 hours with an airline in the economy class. Very professional friendly and attentive crew. Good airline food, clean cabin, seating area and bathrooms. I've been 4 times back-and-forth with Cathay Pacific, and I would not choose another airline for this trip. Five out of five stars.
The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.
If my return flight was not so much better, I would have given an excellent review.
Better. I took an aisle seat this time. Although the overheard compartment above the seat ahead of me kept opening up during flight.
I have a Peanut Allergy and the Steward staff were very accommodating in ensuring my safety as my allergy is life threatening. Very professional and so vested in their profession.
I cancelled the flights in good time but could only get a partial refund. I was not warned of this.
My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.
All good. Over four hours flight if provided snacks like Qatar Airways would be better
Food was absolutely pathetic. I wasted so much food which I thought was inedible. I also loathe the inflight entertainment system which has very little content
Not good. Expected a lot more as far as excellence.
they give hard time at checking, they not allow computer bag or purse
From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung
Very very poor service. Authorities must take action against this airline immediately. Total failure to follow the rules and regulations of an international airline
I would advice everybody not to fly by Indigo, no entertainment in flight, rude behavior of staff, worst experience of my life
Service and boarding is good in brussels But in Qatar, boarding needs to be improved and waiting in very big queue for boarding. Parents with kids needs to be given some priority also.
Was worse than a low cost carrier. Experience needs to be better for the price paid.
Cabin crew The only issue was that there was no space for our carry on luggage near our seats We had to put our luggage in a different wing And when I went to collect it, none of the crew knew where they placed our luggage
The staff was excellent. They checked on my needs at the appropriate amount, letting me sleep when I needed, checking up when I was awake.
They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far
1 hour delay meant missed my connecting flight and 1st day of holiday
I liked the crew, the food and the foot space. I did not like the comfort of the seats.
Early arrival. Good boarding. Deplaning this flight is very slow both coming and going. Baggage arrived quickly for Pearson
Very delayed and uncomfortable seats. Nothing written in Urdu for Pakistanis. Tons of Pakistanis use the airline they should ensure the airline is accommodating them properly.
In Colombo when I-drop my baggage Sri Lanka air line crew not polite way talk very rude
Did not provided with option for class upgrade. Staff at gate was not able and willing to accommodate with class upgrade, eather with plenty empty spots in business and first class.
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
I travelled from Adu Dhabi to Melb; service was minimal at best, when I asked for a bottle of water but no meal I was told it was not available- it seemed a cup would do. The staff were un helpful & dismissive. We had a family near us who I never saw obtain any assistance from crew- they were simply avoided! Meal was simple and adequate no hot drinks were on offer until close to arriving, with a pseudo breakfast. Seats were tight despite obtaining extra leg room. I will not be flying with Etihad again and will not recommend them to family & friends.
It was a poor experience.A decline in what I was use to when travelling internationally
Boarded on time and arrived early. Overall quick flight. Snack and beverage offered.
Delay caused us to miss connecting flight and 3 hour layover. All connecting flights my wife and I couldn’t sit together. Once arrived luggage arrived 4 days later
Terrible 12 hours delay Terrible We lost our suitcases No medication with us nothing
Enjoyed the A330 comfort, and the inseat entertainment. Horrible disembarking experience. No gate when we landed to sat on tarmac for 40 minutes, and missed my train.
The old business class seat was fine but screens were disconnected with stickers on them telling pax to use their own devices. Disappointing.
My flight was delayed My connection was almost missed. My bag was lost My valuable items get damaged
The best thing about the flight was the cabin crews in the business class. The young Asian lady was just fantastic!
Awful, I was bumped from my buisness class seat because the airline decided to forfeit my seat to a pilot and stick me in the very back of the plane. My flight was delayed by an hour, boarding took an extra 30 minutes longer then it should have, and the in flight entertainment system was broken for my entire flight. I have yet to hear from Air Canada with regards to a refund for my ticket so in total I'm down about $1400 dollars for my tickets. Moving forward if I can avoid using Air Canada in the future I will be doing so even if it costs me extra money.
Unfortunately, my experience with Air Canada was not as great as I had hoped. The flight attendants were not very friendly or welcoming, which made the overall experience less pleasant. I expected better customer service and a more positive attitude from the crew. I hope Air Canada takes this feedback into consideration and works to improve the passenger experience.
