Low season | February |
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High season | September |
Cheapest flight | C$ 136 |
Premium class - the food could have been much better such as a veggie tray or fruit tray or cheese & crackers.
Premium class - the food could have been much better such as a veggie tray or fruit tray or cheese & crackers.
If I wanted to leave on a Monday I would have booked to leave on Monday. Instead, thanks the west jet i spent another night in a hotel on my dime because they don’t even have a number you can call that works. It’s just says due to the high call volume we can’t take your call, that’s it. Our a Canadian airline industry needs an overhaul.
Let people know if carry on is free when you are checking luggage
Your questions don’t quite make sense. There was no food service as far as I know. Short 2 hour flight. Nice crew. On time. Older plane that looks to be ready for a tuneup. Sagging, stretched pockets etc. No entertainment system, screens etc, which makes sense on a short flight. Seat etc at the low end of the comfort zone which I’m sure you already know. Totally okay for a short flight. Sure would not to take a longer flight in the plane though.
They canceled the flight with no reason given they should not be in business
My connecting flight was switched without proper notice. Spent the night at the airport. Missed my hotel room and rental car due to this inconvenience. Trying to remain positive.
Delayed by 4 hours. Missed connection back to UK. Ended up 24 hours late with an overnight delay. Westjet offered hotel accommodation but when we got to the hotel they said it was fully booked. Terrible experience
Over an hour late. Lousy flight attendant who was just going through the motions in every aspect of her job. The Dash 8 aircraft is super basic (no entertainment system, small seats, limited storage). Carry on luggage doesn’t fit in overhead bins.
Travelled with my mother in law and made sure she has wheelchair access. Very efficient travel. There was always someone waiting for her when she got off the plane
Very friendly staff at the check in.crew was excellent in side the plane & service was great 👍
My seat wouldn't recline. But lots of leg room was great. Good flight.
The plane for my second flight was reassigned. We had to wait for them to get a different plane out of the hangar and call in a crew
Flight was delayed, slow boarding,fully booked flight... No extra charge for beverages..
How slow the security process was and the fact that I had to do it twice - once in Victoria and again in Vancouver - even tho I didn't leave the airport
the flight was an hour late, which made us miss our connection to sacramento. we are having to spend the night in the vancouver airport and fly to san francisco instead. air canada says that since the late flight was caused by air traffic control and not a mechanical issue they won't pay for a hotel, so two senior citizens are going to have to sleep in the food court at vancouver airport tonight. NOT HAPPY!
Not happened yet. Still waiting in the long checking queue at 5:30 am as my flight yesterday was cancelled.
Pros: Convenient flight to Sydney Cons: Paying for headphones, paying to reserve a seat
Flight was cancelled 2 hours before we needed to leave. Spent 1.5 hours on hold trying to speak to an agent. Was given the option of travelling to Montreal and flying out of that airport rather than adding a full extra day to the trip. In flight entertainment did not work during the Montreal flight. "Snack" consisted of a single cookie. I would rather not book with Air Canada in the future. It's frustrating to not have choices as a consumer.
AC wouldnt allow the economy Passengers to select seats FREE of Charge during Check-in. I like the past years AC flights's system better than the passengers'New Check-in system(charge money apply for seats changes) nowadays.
The entreteiner was really old,no food for 6 hours fly
It’s a shameful company. It ask as to go to counter to take the boarding pass, they simply send it by email, just to check the bags’ size in a smaller than normal template. DONT USE FLAIR! It will be more expensive than normal airlines at the end.
flight was okay, no wifi, no free drinks but worst of all they lost my son's bike for four days. Customer service was nonexistent - call a number that leaves you on perpetual hold, there's no baggage folks in the baggage claims area (in vancouver). we went up to international and nobody was at ticketing, went to domestic and they had us fill out a form. they could not tell us where the bag was. Anyway, highly recommend you drop an airtag for anything that's worth more than $500. My son's bike costs a lot more than that to replace; I was on pins and needles for four days.
The crew of this flight, specially the flight attendant in the front were the sweetest I’ve had in all my life, I genuinely hope they get a race or sum cuz of their efforts. It was just quite unsettling that the flight took so long to departure. It was supposed to leave at 10:35pm and we ended up taking off at 11:22pm…👎🏻👎🏻👎🏻
It’s bare bones but was on time so can’t complain.
Of all the countries I've flown to and airlines from around the world, I have never had such a dismissive an arrogant employee during boarding. After waiting in line for 20 minutes to board, I was sent to a second line for Passport verification. Natalie from Flair, repeatedly tried to scan my passport which didn't work for some reason but was too lazy to input my information manually. Bar code scanners aren't 100% reliable as we all know. She asked me my birthdate 3 times, made me wait to be the last person aboard and then smugly threatened me that my only bag could be charged for (same backpack I used as on my arrival as carry on). Natalie working in Ft. Lauderdale and the was the epitome of lobotomized tiktok brain with the charm of junk mail.
Food selection is very poor and sears are very uncomfortable.
Flight was 3 hrs late and another 2 hrs wait for baggage to arrive on carousel and a $7.00 food voucher that arrived as we were boarding our flight.
Seat rows so close together no one dares to put their seats back. Knees pressed against the seat in front, had to find a position putting my legs under the seat in front. But for 6 hours keeping that one position was ridiculous. All savings on the purchase price are taken back through charge backs for luggage $200 each way, Seat selection $44 per seat or you are seated by a computer randomly. Wife sat 5 rows away. Would avoid Flair in the future
The flight was safe (priority). Everything else is low-cost: too hard, delays, mediocre boarding, cost for carry-on and checked luggage.
Flair flight was 4 hours late due to not having a crew and the plane was filthy. Just water service Terrible experience flight 1513