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Pros: "Don’t upgrade to first class on this flight. One beverage. No food. Not worth it atall"
Cons: "Don’t upgrade to first class on this flight. One beverage. No food. Not worth it atall"

Pros: "Fun, friendly crew on a boring routine short haul flight."
Cons: "Entertainment system was down."

Pros: "I’m very good"

Cons: "Should have been home by midnight but ended up landing at 1:45 am."

Pros: "The crew on the ground and in the air were great. So helpful and upbeat. Every attempt was made to ensure our comfort and safety."
Cons: "I was in a window seat next to a small child and her mother. They were both lovely, but I couldn't move for the bulk of the trip because they slept most of the way. Not the fault of the airline of course, but if there was a bit more leg room, it would have been a less claustrophobic trip. I used to fly a lot back in the 70s and early 80s and I don't remember ever being so uncomfortable. I have another trip flying back home at the end of the week, and, quite frankly I'm dreading it. Also, it was impossible to hear the captain's address, the on-board instructions, or various other announcements, in the airport and on the plane. Especially on the plane; the speakers were far too quiet to hear anything the captain said other than it was a nice day."

Cons: "Crew was not the usual happy Westjet staff.Grumpy flight attendants.I don't think any of them ever cracked a smile for the entire flight."

Cons: "The wifi is paid.. no TVs"

Cons: "flights was delayed but for understandable reason. Medical emergency. Can't rate food. None reminded."

Cons: "So there was a problem with the aircraft. Some cargo nett8ng was broken so they had to move the baggage from the rear to the front hold. The pilot can on to inform us of what was happening, assuring us that our baggage would arrive with the flight. B7t not surprisingly they lied and about 30 ppl didn't get their luggage. It never made it on the flight and won't be until the following morning. So I have no clothes. No jacket for sub zero temperatures. It would great if they could at least tell us that there will be a problem. Not lie I'm not impressed. I'll do my best not to fly westjet again."

Pros: "Wifi"
Cons: "Nothing"

Cons: "There was not enough room for my carryon for some reason and so I had to sit with my knees up and feet on my bag. Not the worst but there should be enough carry on space for everyone."

Cons: "delay of 1 hr."

Pros: "Loved the chopped leaf options for food. Had a tasty wrap and glass of wine :)"
Cons: "I wish the staff were more helpful regarding my infant carrier & stroller as I was travelling solo with a 3 month old & struggled to manage things. Eventually another passenger assisted."

Pros: "The staff were nice enough on the plane"
Cons: "They said we were pre boarding so we went and stood in line with our 2 year old. Finally after 15 minutes they actually started letting the line through when they could have just waited 15 minutes to even announce the pre-boarding line. Then we boarded the plane and it was late and another 30 minutes waiting to fly. There was no TVs.. and whatever, we brought our iPad We got to Edmonton and our car seat was quite damaged. West jet couldn’t give us anywhere near the car seat we have and not one that fits in my car."

Pros: "When I stepped onto the plane, there was someone there to greet you. That was nice."

Pros: "Crew was very pleasant"
Cons: "Seat cushion was horrible and I paid for plus."

Pros: "Newer plane so more leg room. Left on time."
Cons: "No inseat entertainment."

Pros: "Great price!"
Cons: "All good! No complaints!"

Cons: "I didn't like having to go outside in the cold to board the plane and to deplane."

Pros: "Friendly flight attendants"
Cons: "I traveled from Vancouver to Edmonton today on WS 320 and one of my luggage was delayed. I had to wait through many phone call queues to get in contact with an agent and none of them were very useful. I was informed that my baggage would arrive in Edmonton at 5pm and be contacted to arrange delivery options but I had not heard anything from them and it is already past 8pm. I had to stay at home to wait for the phone call which resulted me in canceling my evening plans. The luggage contains frozen home made goods and various food items I brought back from my recent trip to Taiwan. With the food not being in a freezer for over 12 hours at this point they've likely all gone bad. I am extremely displeased with the bagging service especially when I had PAID to get my bags checked. I was told that packing food in checked bags comes with a risk and is a game but everything in life is a risk and I find that excuse from an agent very unacceptable. I am also very upset that WestJet does not offer compensation for food damages because the foods in my luggage are definitely worth over $200 and some are not obtainable in Canada."

Pros: "nothinggg"

Pros: "The staff was outstanding from the minute we arrived in Hamilton till we got to Edmonton. So impressed with the customer service."

Pros: "It was overall ok , but over all disappointing that west jest became such a budget airline."
Cons: "I’m disappointed that west jet became such a budget airline, it used to be my favourite. Now there’s no monitors, you got to use up your own power from devices. I prefer to save my battery when travelling."

Cons: "Delayed flight. Only got home at 1.30am."

Pros: "The staff were so helpful to travellers with small children and elderly travellers. They looked like they really enjoyed their jobs...Well Done Christine S North Vancouver"

Pros: "food, flight crew, leg room"
Cons: "crying babies"

Pros: "Most things"

Pros: "The courtesy of the flight crew, and above all, the smooth flight conducted by the Captain.T"
Cons: "There were no specific "hiccups" or negativity pertaining to the flight."

Cons: "The long delay, 2 kids crying continuous, no place to smoke, no one explained to me that I had to pick up my luggage in Toronto! So now my suitcase is delayed! I was told that it would go straight through to destination. I will never use Delta again! And I will not fly through Detroit or Toronto again!!!"

Pros: "Really great attendants. Friendly and humorous."
Cons: "They took the tablets pretty early it felt. 45 minutes before we landed. But other than that, great experience!"

Pros: "Cabin crew was excellent, very professional, friendly, and helpful. The flight itself was smooth, and on time."

Pros: "It was a little bit delayed but after the airplane arrived everything was very fast."
Cons: "I don't have any problem about the west jet, I know that some delays is complete normal because the weather or air traffic."

Cons: "My flight was not actually booked going to Edmonton and I had to rebook it at the airport to go home. Coming back to Fort McMurray my flight was also cancelled without telling me and I had to buy another ticket."

Cons: "Great flight"

Pros: "Pleasant crew. Flight left & arrived on time."

Cons: "Flight delayed, crew didn't remove garbage before landing."

Pros: "Regular seating on this West Jet flight was great, very comfortable with ample room."

Pros: "It's a short flight. Crew was good."

Pros: "Liked the price and small airport in Abbotsford. No complaints."

Pros: "I like direct flights. The foot room is quite adequate for normal sized people like ourselves. Staff were very friendly. Check in is fast through self serve when a person travels with carry-on luggage only."
Cons: "Our seat choices were extremely limited because we used self check-in and wanted adjacent seats. We were seated at the back of the plane for both flights even though the planes were only 65% or so full. Negotiating the aisles to the back of the plane is difficult for a 94 year old even if not handicapped or using ambulatory assistance. We only had carry-on luggage and did not wish to stand in line for a ticket agent. We felt slighted that young able-bodied single persons had closer seating. If we need to lie and say an elderly person is not ambulatory just to be given fair treatment, please indicate this in booking instructions."

Cons: "The lady, Serena, constantly pumped my shoulder which I recently had surgery on. Every time she walked by I would move over, squishing the person beside me, so she wouldn't hit me but yet she went out of her way to and even hit my chair several times. She was also extremely rude, I asked for water and she told me no she also wouldn't take my garbage when she had the garbage bag in her hand. I highly recommend not taking west jet."

Pros: "The staff was very friendly and helpful. Both flights they offered to check our carry ons for free which was greatly appreciated"

Cons: "Delays and missed connections."

Pros: "Staff friendly, flight on time"
Cons: "in flight service consisted of crackers and water. No entertainment other than westjet magazine."

Pros: "To seats on the 767 are comfortable and more spacious than the 757."
Cons: "Flight was delayed due to mechanical issues. New plane was sorted, flight left 5 hours late."

Pros: "free wine row to myself"

Pros: "The speed"
Cons: "Small seats"

Pros: "Service"

Pros: "Great customer service Good snacks Excellent flight - no turbulence"
Cons: "No WestJet Connect Seats were a little squished with no ability to lift the armrest"

Cons: "Was very late. Could not sort out simple boarding issues"

Pros: "Flight once it got to Edmonton was ok"
Cons: "Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation."

Pros: "Great"
Cons: "nothing"

Pros: "Pricing is great"
Cons: "Seats, complimentary food, timing of flight"

Pros: "That it was cheap when we booked it online."
Cons: "Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed."

Cons: "Was very late. Could not sort out simple boarding issues"

Pros: "Flight once it got to Edmonton was ok"
Cons: "Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation."

Pros: "Great"
Cons: "nothing"

Pros: "Pricing is great"
Cons: "Seats, complimentary food, timing of flight"

Pros: "That it was cheap when we booked it online."
Cons: "Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed."