Cheapest flight | C$ 320 |
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I did not like anything, first time I use company and for sure it will be the last time, they charge for simple operations that any other average airline wouldn't charge.
I did not like anything, first time I use company and for sure it will be the last time, they charge for simple operations that any other average airline wouldn't charge.
More than 3 hours of delay and not even a snack was given.
There was no bag included in the reservation. The price was double. Not properly advertised
Awful. I checked in online and there was no option to pay for baggage, at the airport when I checked in my baggage was received and Iwas not charged. When I got to LA during the boarding process I was told I didn't pay for baggage, the crew resolved I was let in the plane. When I got to my final destination my baggage was not there. It took me two days to receive my baggage. Bad service ever!
It is better at the jfk than my home country. It was very easy and everything was on time.
They could offer food and drink without having to pay extra for it,
No complimentary food and beverage (water, soda, coffe) is offered for a six and a half hours long international flight, not even in premium economy, just to try to squeeze a few more dollars out of the passengers. Same happened in the connecting flight, which was three and a half hours long (Bogota x Miami). First and last time flying with Avianca.
Flight attendants to show up on time, offer drinks and food.
Avianca: you pay for a high-end flight and you fly like a low (very low) cost!
I paid extra for seats up front, I expected unless the beverages wold be included,