Daily cleaning, installation of cabin HEPA filters on flights from Toronto Island to Baltimore/Washington
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 02m.
In the past 3 days, the cheapest one-way tickets were found on Air Canada (C$ 277) and Multiple Airlines (C$ 404), and the lowest round-trip tickets have been found on Air Canada (C$ 344).
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Scores according to KAYAK customer reviews
Pros: "The flight attendant"
Cons: "During serving food-i was sitting on the aisles in the middle chairs-some times they served me from the far away."
Cons: "More clearly written policy about baggage allowance"
Cons: "My SAS flight (which was operated by Air Canada) was delayed by more than 2 hours. A friend who was a fellow passenger was charged for 1 piece of baggage. She should have gotten a break from the baggage fee because of the delayed departure. That's another thing. Why is it that some passengers (like my friends and I) didn't have to pay for our checked baggage, but some passengers (like my other friend) had to fork out a fee for her checked baggage? While we were waiting for our trash (after our meals) to be picked up by a lady crew member, she took so long chatting with a couple of passengers that we had to wait a few minutes before she can get our trash. By then I was dying to get to the bathroom and nearly had an accident as a result. In the future, I'll try to avoid flying with any SAS flight (operated by Air Canada) if I can help it."
Pros: "Food was OK, entertainment good"
Cons: "Paid almost $500 to upgrade to Premium economy - electronic window shades were not functional and was sitting on the South side getting full sun for all the flight. Eventually tore out pages from magazine and stuck them in the window to get some shade. This is the second Air Canada flight in 2 months with electrical issues that I have experienced."
Pros: "They got me home"
Cons: "Flight was delayed 2-3 times with no explanation. The food in the gate was trash . After boarding we waited on board for over a hour before take off , during which time someone was duct taping the inside of the plane together and I sat on a broken seat . The single flight attendant refused to take trash from people who didn’t finish their beverage . While the plane was reversing there was a huge bang and the plane shook as if we hit something . I observed gate agent repeatedly tell customers that she couldn’t help them find out if their flight was delayed and to just look at the computer board ."
Cons: "Arriving 20 min late and not making connection."
Pros: "Crew was friendly. Plane appeared clean."
Cons: "Flight was delayed twice. Luggage was delayed coming off the plane. I assume it was weather related. One piece of our luggage was damaged. Not able to connect to entertainment app."
Pros: "Many airlines have code share flights but it is better to buy ticket directly from the original airline as they keep on ignoring the code share flight bookings"
Cons: "Till last moment we were kept hanging if we will board or not as no seat number was allocated. I believe it was as we were from the code share airline not the real one"
Cons: "The fact air canada booted me and my year and a half year old off the plane. They gave me no compensation for the fact that they did this. So not impressed"
Pros: "flight was fast and on time, service was good"
Cons: "seat was in poor conditon , numb after 3 hours on a 8 hour flight no entertainment units mounted in plane."
Pros: "That we arrived in Toronto and got to get off the plane."
Cons: "The flight was delayed several hours. The rows are way too close together to be remotely comfortable, and the seats themselves are tiny and barely recline. Being 5 months pregnant, I was uncomfortable the entire flight. The "entertainment" that you have to download an app for didn't work, and particularly stung knowing how much we paid for the flights, and that other airlines simply put a TV on the back of each seat that is easy to connect headphones and view. The food on our previous flight had been so terrible we didn't bother on this trip, but it looked equally awful. My husband was in the aisle seat and the flight attendant repeatedly and without warning hit him with the cart. The flight attendants varied in level of friendliness, but the ones in our row rushed through service, and did not give us the options the other row had (ice in drinks, veggie or meat options). All in all, it was kind of a terrible flight experience."
Cons: "This flight was two and a half hours late. We lost an hour and 45 minutes due to a mechanical problem with our airplane, then lost another 45 minutes due to a storm in Toronto. Air Canada blamed the weather for our late arrival, my missed connection and claimed no responsabilility for the fact that my trip ended up taking more than 24 hours when it was supposed to take about 9 hours. Also, there was the matter of the lost luggage which was a carry on that I accepted to have checked as the Air Canada staff seemed desperate to check our carry ons on a full flight to Toronto from Montreal. I ended up spending the night in the Vancouver airport without access to my luggage."
Pros: "The crew was professional and friendly."
Cons: "The return flight to Orlando was just shy of 2 hours delayed. It was delayed 30 minutes prior to boarding. Then we sat on the plane, at the gate for over an hour. The plane was absolutely filthy. There was food on the seats, on the floor, smears on the window. It was disgusting and I could not wait to get if that plane. I will not be choosing air Canada in the future."
Pros: "Friendly service by captain and crew. Frequent information provided abut flight."
Cons: "Food was available for purchase. Only small beverage served with mini sized snacks."
Pros: "Service was kind."
Cons: "We sat on the plane for over an hour before take-off and were therefore late arriving in Toronto. Economy seats were cramped, as expected, and there were children screaming most of the flight. Food was pretty awful."
Pros: "Air crew was nice. Pilot nice too."
Cons: "Old plane. Smaller seat size than comparable airlines. Terrible food: a slice of oily cske, served in a plastic sleeve, must be the new low for an international breakfast...no individual tvs on the sets....hello, step into the 21st century.... And the selection available via your iPad or laptop and their wifi was small, and old...we had paid to upgrade our economy tickets to the next level, and we expected more...the size of the upgraded seats was not great and there wa no foot rest to put your feet on, which is a significant help to someone who flies so many hours and can assist with circulation...."
Pros: "The crew was very nice. The return seizing was great, also, with the check-in person ensuring I could sit alone."
Cons: "I still deplore that we are not given a glass of wine or a beer. Come on. Such a small gesture would make such a difference."
Cons: "I did not fly to Montreal and I did not catch flight to Barcelona I am fling again tonight Toronto - Barcelona direct"
Pros: "Pearson Airport puts the puddle jumper flights at the far, far, far end of the airport. That makes some sense."
Cons: "There's only one choice for refreshments, unless you count the cracker-amd-nuts machine. The seats are terrible. The assumption seems to be that no one waits long, but the experience proves the opposite, as wind, construction, security clearance for flight crews and who knows what else (any excuse will do) creates delays of more than an hour for people who end up standing along the walls and sitting on the floor waiting. Again, crews and ground staff for AC are not able to give accurate instructions or guidance for boarding flights. That airport is a mess."
Pros: "The price for the flight was right. Nothing can be done about the seat size. Food was ok. Comfort of seats ok. Not easy to recline. The etertainment helped me fall asleep, a Good Thing. Crew was pleasant, helpful."
Cons: "Pearson Airport is a miserable experience for travelers. Security there is very badly managed. Long, long long lines of people waiting without reasons given, getting lost because signage is poor, unable to understand the English of the employees, weeping exhausted children and innumerable check points for showing documents. GET ORGANIZED, Canada!"
Cons: "My Original flight was cancelled 3 hours prior to departure. Had to wait long lines at Air Canada customer service. Due to slowness of process, was not able to take other departing flights to other close airports. Had to stay the night at hotel."
Pros: "We didnt crash"
Cons: "We didn't crash"
Cons: "The crew didn't finish the inflight service so a bunch of us didn't get drinks or snacks. This was all the more frustrating when the flight then circled Ottawa for 20 minutes before landing."
Pros: "I loved the free movies on the chair in front of me and also the map that let you know how far away the plane was from the destination. The flight was on time and the crew were lovely and friendly"
Cons: "My headphones didn't work well in my armrest. It had some kind of shortage so it kept going in and out."
Cons: "it was an international flight, they should offer/include something to eat."
Pros: "I needed a wheelchair and they were very friendly and helpful"
Pros: "Super nice crew!"
Cons: "Inaudible boarding"
Pros: "The lady at the counter was very pleasant when she realized my dad had forgotten his wallet and offered him to put him on next flight if I didn't make it back in time with his wallet, I liked how she had made him feel better by showing him grace and mercy that his mistake was fixable."
Cons: "At SFO it is always a mess when you take a flight because you can either be in International terminal - that would be logical, since this is a us Canada flight but at other times you need to go to the united ticket counter instead (even though I get sent between the counters often I can't remember if this is terminal 3) - The lady in line was trying to get my dad to leave this line to go to the other counter line without asking about his specific flight, it caused an argument in my travel party because they thought she was right and I insisted we stay in this line. The lady didn't even acknowledge what I was trying to say and kept telling my dad to go to the other terminal when we were at the correct one. There is nobody that can seem to tell you which terminal to go to prior to arriving at the airport so it doesn't help when someone provides misinformation at the airport while in line. Travel can already Be stressful."
Pros: "It was a short flight."
Cons: "Passengers over a certain size should get two seats or the airline should install special seats for them. Why I or anyone else should have to endure being crammed in next to someone exceeding his seat size is indefensible."
Cons: "On both outbound and inbound trips (connecting with international flights) the flight was late. Both times the door was closed and then they informed us of the delay. I understand that smaller planes often get bumped, but on the outbound leg, a 20 minute delay on the tarmac and then not allowing us to deplane for another 15 minutes meant I missed the connecting flight."
Cons: "not even peanuts included on a 6h flight is remarkable"
Pros: "Very pleasant flight crew and helpful. Always had a smile."
Cons: "The boarding process at the gate. There were 8 or 9 gates crammed into a small section of the airport. Literally packed in like cattle and getting to the gate for departure was a nightmare, people had to shove and push through the crowd. Not a good experience!"
Cons: "It was cancelled."
Pros: "Did not like anything about Air Canada. Very unfriendly and Rude staff is not the exception, me and my family have encountered this each time we went on Air Canada( three times)"
Cons: "From the check in desks to the airplane the staff are generally very rude, dis respectful and lazy and unorganized. Not only to my family , we saw them do this to all."
Pros: "Flight attendant's were friendly amid the circumstances."
Cons: "Our first flight was cancelled 15 minutes before scheduled take-off. upon being bumped to another flight two hours later, that flight was delayed two hours after an issue during take-off. We remained on the plane while mechanic/engineering staff rectified the problem. We booked a flight to save time on driving. We would have arrived earlier had we drove. I understand things happen, but the airline eneds to take responsibility and show some good customer service. Aside from the pilot, no apology given, no reimbursement offered. Disappinting. Air Canada is now a last-resort option for a frequent flyer like myself."
Cons: "The flight was delayed 3 hours."
Cons: "There's a strong reason why the Asian airlines have greater customer satisfaction. I flew Eva Air, Cathay Pacific and China Airlines before. Their flight attendants literally walk back and forth non-stop during most of the time in the air to serve the passengers. Their food are much better. Added benefit: their flight attendants are much younger and prettier!"
Cons: "Breakfast flight over 5 hours and they want you to pay for even a snack!"
Cons: "Flight attendants and customer service were horrible"
Pros: "The price, kayak beat every other website. Glad my friend suggested I try using it."
Cons: "Sometimes a little bit confusing for which airline im suppose to go when there was a connecting flight."
Pros: "Billy Bishop airport is awesome!"
Cons: "Flight was delayed and crew didn't accommodate a rebooking despite availability .. Although original flight did board soon after."
Cons: "Flight delayed more than 3.5 hours, first due to scheduling issues and then due to weather. Checked bags were left outside in pouring rain throughout delay, staff unable/unwilling to cover or move them. Not given food vouchers or any other compensation during wait, everything in the terminal closed before departure anyway. Gate changed 4 times, terminal was sweltering, like waiting in a greenhouse. Awful."
Pros: "Nothing about the airline ."
Cons: "At the bwi airport they have to agent u can talk to except u have to wait when they are boarding a flight before u can see someone at the front desk . Lost my bag and even the airport police said it's a normal thing as they get complains every day . Called a million times and they still won't give me detail info. I classify them as the worst airline I've ever used in my 30th ears of travel and if they are the only airline on earth I rather never travel"
Pros: "Good seats Treated like I was important"
Pros: "That we made it there."
Cons: "Delays, old plane requiring app for entertainment, more delays, terrible low class food, the worst of any overseas flight, no drinks, though I don't drink much."
Pros: "As opposed to my flight from Tokyo to Toronto, the return leg from Toronto to Baltimore had only one exception, which was that the flight attendant was very nice."
Cons: "From boarding (everything was late, from departure to arrival), to how the baggage carousel announcement was wrong, and up to the bus that will take us back to the parking (all the other buses: Amtrak/Marc, Long Term A, Daily Parking, Express Parking came and went for about 4 times or more but none came for Long Term B, you can see all the frustration from the other waiting passengers, including us). A lot of improvements needed from BWI airport if they want to retain their customers."
Cons: "first flight cancelled, second flight delayed so impossible to get the connection. Nobody called me about it, I had to go to ask."
Pros: "Love Air Canada"
Airlines flying from Toronto Island to Baltimore/Washington have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Toronto Island to Baltimore/Washington
Masks required on board, masks provided on flights from Toronto Island to Baltimore/Washington
Social distancing seating
Middle seats unavailable to book on flights from Toronto Island to Baltimore/Washington
Testing for antibodies, testing for symptoms for flights from Toronto Island to Baltimore/Washington
Waiving of change fees. Search flexible flights from Toronto Island to Baltimore/Washington