We were lucky enough to arrive at the right time. The staff at YYZ did our complete check in and luggage tags for us. Even made sure we knew where we were to head next and how to get there. It truly was one of the best and easiest check inside. Thanks team.
We were lucky enough to arrive at the right time. The staff at YYZ did our complete check in and luggage tags for us. Even made sure we knew where we were to head next and how to get there. It truly was one of the best and easiest check inside. Thanks team.
Compagnie efficace et bons prix. Les sièges en classe club pourraient être plus confortables.
We could not check in early, I think because we purchases through a third party, therefore once we got to the airport, no seats together, and only middle seats. Will never do that again
Once we got through the long line at security, everything was very good from boarding to exiting the place. The flight crew was very friendly. What Air Transat could do much better is to put us through to TSA Pre-Check since my wife and I are Nexus members. We have never enjoyed this privilege with Air Transat, but, we always get this with Air Canada at the FLL airport. So, this is possible to do.
I think as another discount flyer they stepped up the bar. I think they should stay around for awhile
I really liked the club service, the temperature was ideal, the flight attendants were so warm and friendly and accommodating the bathroom was easy. Great flight.
L’embarquement et l’arrivée ont été laborieux! À MBJ à la barrière d’embarquement, c’était sale et mal ventilé. A l’arrivée à YUL, il n’y avait pas d’équipe au sol pour recevoir le vol! Et je déplore que Transat n’avait pas de personnel de bord qui parle le français 🙁
Clean plane. Departed ahead of schedule, arrived early. Captain was informative- could clearly hear announcements and flight went as he told us. Could use some simple snack with free beverages. Consider comp with-go on planes.
The Air Transat representatives in Punta Cana need serious retraining on Customer Services. Lost luggage claims that goes helplessly unansweree, reps yelling at clients to go behind the red line as the check in line ballooned....
Terrible experience. Air canada is the worst and Kayak website is also not transparent.
This was a fraudulent transaction. Kayak was at fault for accepting a stolen credit card. Kayak needs to change their verification process.
As is pretty much the norm with Air Canada now, we left late from the gate (45 minutes late). This is my 12th flight with AC in the last 12 months and 10 of those flights were either late or cancelled. AC essentially has a monopoly in Canada so they have carte blanche to charge exorbitant rates now and give poor service, with no repercussions.
I did not like the fact that our bags went missing
Airport staff super friendly. Even put us on an earlier flight because we arrived early.
A 2 hour delay because they couldn’t fit some oversized cargo in the small hold doors of an Embraer! Surely they know the sizes before attempting to load it?
It went well until they lost my baggage in Toronto. Bagging tracking stopped after my bag was unloaded in Toronto. My bag tag has been inactive since. I had over a 2 hour layover and there is no excuse for lost baggage with that time frame and only after one flight
-kayak did not give me advanced notice to my e-mail for my flight and I had major trouble finding the code to access Air Canada’s site because you did not provide it to me and incompetent Air Canada did not have any access based on my name alone. WTF -The flight was delayed twice. -They moved the boarding area -They said I would give free checked baggage because the plane was full and they charged me over $30 -They didn’t get my luggage on to the plane and left without it and I’m heading to a cruise ship. -I have lost one FULL day of my limited holiday and had to cancel scheduled events because my luggage did not get on the plane (even though the plane was delayed). -The “wheresmyluggage.com site is a total incompetent disaster that caused additional stress. -I will be sharing this experience
Plane was a Rouge vacation flyer for some reason. No legroom and entertainment. People were desperately looking for USB ports and such. And then there is this notorious and unsolved space problem where not all carry-on fits in the cabin….
They did not have any meal options left on the menu. Only snacks.
Toronto Island (YTZ)Canada
Paris Charles de Gaulle Airport (CDG)France
Paris Charles de Gaulle Airport - Toronto Island