Daily cleaning, installation of cabin HEPA filters on flights from Toronto Pearson Intl to Hangzhou
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 17h 35m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines (C$ 1,093), and the lowest round-trip tickets have been found on Multiple Airlines (C$ 1,762) and KLM (C$ 1,952).
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Scores according to KAYAK customer reviews
Cons: "Nothing. Flight was amazing"
Cons: "Wifi on klm"
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Cons: "Boarding was crazy. Could not everyone in the gate area."
Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"
Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Pros: "Very professional"
Cons: "Lost luggage"
Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "I love the food"
Cons: "Lost all our bags so couldn’t ski"
Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Pros: "The crew!!"
Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Pros: "Good flight, very attentive crew."
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Cons: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Cons: "They stole my money"
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Pros: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Pros: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Cons: "Nothing to be honest . All positive."
Pros: "Easy Boarding"
Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Pros: "On time."
Cons: "No negative"
Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"
Pros: "Wide selection of entertainment, food was good."
Cons: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."
Pros: "Crew was great and was happy to get gluten free food i could eat"
Cons: "Not lose my bags :("
Cons: "no space to store carry on bag food, crew's service, delay to depart"
Pros: "On time departure, good pricing. Excellent value"
Pros: "Timely departure, snacks throughout trip, not a full flight"
Cons: "Not a great movie selection"
Cons: "Flight was delayed, again!"
Cons: "Lounge in Lhasa"
Pros: "work hard on the cabinet to give us a good environmet"
Cons: "Xian airport walk is unnecessarily long."
Cons: "The cabin crew"
Pros: "Seat was comfortable, plenty of space for luggage, crew was good"
Cons: "Cold sandwich was so so, not big selection of drinks"
Cons: "Make the flights on time!!! Cancelles my flight and totally ruined my vacation!!"
Cons: "thank you for all services"
Pros: "The price was absolutely amazing, dollars to miles it was the best bargain on a trip ever. Crew responded very quickly, and handled everything excellently."
Cons: "The seat could have used a little more cushioning, the fasten seatbelt sign was on the whole flight so passengers weren't really sure when it was okay to move about the cabin."
Pros: "Constant service through out the night on long 12 hour segment. Hostess was constantly walking up/down aisle serving great green tea and juices. Unlike other airline where crew puts off lights and go to sleep too"
Cons: "Food totally tailored to Chinese tastes. Though Muslim meal pre ordered was ok Beijing airport no WiFi and terrible security check"
Cons: "Narrow seats"
Pros: "Relatively comfortable, easy flight"
Cons: "No entertainment options. We were delayed a good amount, just sat on the runway."
Pros: "On time"
Cons: "The food was ok for an airplane."
Pros: "Sometimes the flights are half-empty, meaning you can get a full row to yourself if you're lucky."
Cons: "The seats were very cramped for an international flight and half of the foot space was taken up by an installed box of sorts. The "foot rest" also dug into my upper shins the entire flight (I had it in the upright position, but I have long legs). The food was really bad, basically inedible. Not just on this flight but on all the Air China flights I've been on, and both food options are usually identical other than the option between fake chicken or fake beef or seafood. The flight is super structured (referring to my 13-hour flight), that you're not allowed to sleep when you want because they have such a regimented schedule of when to turn on/off the lights, etc. On multiple occasions the flight attendants have turned off my tv monitor while I'm in the middle of a movie just because it appeared I was sleeping. With my 1 hr layover in Beijing that ended up being less than 10 minutes due to a delay, I made the rush through security quick enough, but my bags did not and needed to be shipped to me a day later at my destination. Air China purposefully schedules flights with such short layovers, putting customers' travel at risk. Not a major issue, but the crew surprisingly also had pretty limited English on the Beijing-Washington DC flight. For connecting flights, I have no expectation of English language ability, because it doesn't involve travel to an English-speaking country. However, if you're flying to the US, you should expect to communicate in English well, at least one of the cabin crew."
Pros: "I actually liked the pork noodle dish. It was a little Greeley but just what I wanted"
Cons: "The staff is young, they try hard but they don’t have the grace that more experienced international crews will display. There video display interface was confusing for someone e who doesn’t read chinese simplified characters. I had to ask how to turn on the overhead light."
Pros: "On time departure, courteous crew."
Pros: "Overall better than I expected but some areas need improvement. Food, entertainment and crew service."
Cons: "The headphone jack was broken so listening to movies was hard. There wasn't a huge variety of food selections"
Cons: "I had to spend two extra nights in Shanghai due to missed flight. I was not informed that departure time was changed to 2 hrs earlier. I was alone at a hotel with no cash and horrible food. For those 2 days, I was unable to get confirmation of my new flight, so I was on an expired visa. I called to find out why I wasn’t informed, and I was told that the email must be in my spam. It was absolutely not in my spam because it was never sent!"
Pros: "My trip started off with airplane problems from the beginning. From my flight being delayed multiple times by air china to the overly packed united to the confusion of the non updated confirmation numbers or the e-ticket number. Even on the day I left upon arriving to the airport my confirmation number they had just given me after all the prior problems still didn't work. Air china had mediocre food with okay entertainment except my headset jack on the TV was broke and I couldn't watch anything. On the last air china flight from Bejing to Bangkok. I couldn't even charge my phone, watch any entertainment and basically was just stuck with no WiFi. Justfly wouldn't compensate for the changes on their end and said I myself would have to ask the airlines for compensation which the.the airlines directed me no where for compensation or even to upgrade my seat. Now I'm finally in Thailand but I'm scared of my return."
Cons: "Delayed and unorganized No veggie food options"
Pros: "It was quick flight and staffs was very nice"
Cons: "Staffs didnt know much english.."
Cons: "Food to be improved"
Pros: "The flight crew was friendly and responsive...."
Cons: "Entertainment and food options were lacking for western travelors...I fly in Asia regularly and felt this food was below standard."
Cons: "The food was gross. The look and smell of it all was enough to make me just go hungry for the 5 hour flight. Airplane food is not for me."
Pros: "Boarding, and unboarding is excellent, there are multiple plane doors which speeds up the process."
Cons: "The media selection was limited, and on one flight, it was broken."
Pros: "AVML was very good thanks to German catering."
Cons: "Outdated electronic device policy. Can't even operate in flight mode. While other airlines offer wifi service (LH, UA ETC)."
Cons: "On 11/29, the flight from Beijing to San Francisco was delayed because the incoming plane was late. All passengers were greeted at SFO with instructions for compensation. The instructions read "To claim the currency compensation, passengers must have a debit card issued in mainland China and marked with Union Pay!" If you are not a Chinese resident, you are out of luck!!! Americans be warned: Fly Air China and be treated a second class passengers!"
Cons: "flight was late, barely made my connection (which was also late)."
Cons: "The flight arrived late and i barely made my connection."
Pros: "The price was low and that was the only silver lining"
Cons: "-> Food is horrible -> Staff behavior is not pleasant"
Pros: "Food was good. and more leg room. Also gave you a pillow and blanket. Of course the flight to China was a much larger airplane a Boeing 747, where flight to Sfo was a 737-800 and a smaller Air bus. All my flights made it to destination on time. Or close to it. You should plan on at least 1&1/2 hours between transfers. SFO was under staffed at security long lines, and empty desks. Beijing & Soul airports had smaller lines. The Visa free transit at Beijing worked well."
Cons: "Long time through customs and security especially when transferring from one plane to another. We had carry on luggage but still had to go through baggage claim and exit before transferring to the next flight."
Cons: "I'm stuck in Beijing, they've lost my luggage, no one is helping me and I'm apparently just to wait until the next flight that's in 24 hours after Air China directed me to wrong gate for my transfer."
Cons: "Sit in the flight for 2h waiting for taking off"
Pros: "Good selection of movies."
Cons: "Flight attendants were rude, only dry cookies for snacks on the 13h flight, really hard to have wine seems they don't want you to have any. Only with your dinner she said...food wasn't great either."
Cons: "Both flight to and from had at least one plane with no entertainment. They're 13 and 6hrs. They also don't let you use your phone. Even on airplane mode. Both to and from also got delayed. Which may or may not be up to the airline."
Pros: "New plane, good leg room, comfortable seats"
Cons: "Major delays both to Asia and on the return. Such extensive delays that I missed my connections both ways. The airline was very unhelpful in rectifing this. I nearly missed my second connection as well."
Pros: "Check-in and boarding went very well, very quickly."
Cons: "The plane was suppose to depart at 6:25 pm, it ended up being closer to 8:00. I suppose that really didn't have to do with anything Air China did, but we ended up landing nearer to 11:00 than the 9:45 that I booked, It was nearly midnight before I was able to get home."
Pros: "The crew was pleasant"
Cons: "Delayed an hour and 1/2 at gate to board, then we had to sit on the plane for over an hour waiting to 'de-ice'. The food is atrocious! The beef with rice was a gelatinous glob that was inedible. Wine (almost undrinkalble) only with meal? really? Double booked seats and I was told to move, not asked and I assure you they are lucky a window seat was available. No English options for entertainment."
Pros: "Entertainment was fine and food was mediocre. Crew was nice but speaks zero English"
Pros: "Seat space/ leg room was good"
Cons: "Food Crew was not able to understand English, even personnel at airport were not able to understand English"
Pros: "I have to admit my 24+ hour travel didn't help too much. I really the airline is good. The staff could be a bit more responsive to its guest, especially on such a long trip. The food selection is good, however, with a flight to LAX I would suggest the airline have more western selection for food options. Overall, my expectations were met."
Cons: "Our flight was changed on both our flight to BKK and LAX. It would have been nice to have enough notice to make sure accommodations and travel arrangements were made accordingly. Leg room is quite uncomfortable in economy."
Cons: "The transfer in Beijing Airport was very confusing and almost did not make the plane back home."
Pros: "Wonderful Flight I look forward to using Air China again!"
Cons: "Entertainment is poor"
Airlines flying from Toronto Pearson Intl to Hangzhou have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Toronto Pearson Intl to Hangzhou
Masks required on board, masks provided on flights from Toronto Pearson Intl to Hangzhou
Social distancing seating
Middle seats unavailable to book on flights from Toronto Pearson Intl to Hangzhou
Testing for antibodies, testing for symptoms for flights from Toronto Pearson Intl to Hangzhou
Waiving of change fees. Search flexible flights from Toronto Pearson Intl to Hangzhou