Super unproffesional flight . Flight attendants were unproffesional. I could hear them gossiping about theor boyfriends the whole trip
Super unproffesional flight . Flight attendants were unproffesional. I could hear them gossiping about theor boyfriends the whole trip
The connecting flight lay over was 4.00 hours, the gate agent booked me on the next flight which was about to depart at no extra cost.
The ticket price was reasonable, food was okay, not the best. I would use the service again.
Actually the flight was on time. New plane, food was okay but not great.
Old plane, hard seats, 1.30 hours delay, while seating on the plane waiting for departure.
Great boarding. Everything was on time. Plane was a bit old and the crew could have provided better drink service.
Boarding was a little chaotic but it was a very large flight. It just wasn’t fast. And there was no noticeable difference between zones boarding.
Crew was pleasant. Aircraft was very dated and uncomfortable for our nearly 4 hour flight. We were in row 17 and they ran out of purchasable food by the time they got to us.
We were lucky enough to arrive at the right time. The staff at YYZ did our complete check in and luggage tags for us. Even made sure we knew where we were to head next and how to get there. It truly was one of the best and easiest check inside. Thanks team.
Compagnie efficace et bons prix. Les sièges en classe club pourraient être plus confortables.
They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .
Business class in the second leg - CDG-EVN was a disaster.
Food could have been better especially the breakfast. Overall it was a good flight
I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.
The line at boarding was not well organized and managed
A couple of minor delays in boarding but very professional and efficient staff.
Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet
My seat was so uncomfortable, and the headrest was broken. Very very disappointing for the price I paid.
The hard product, food, and service are far superior to their North American counterparts
Great airline, new, comfortable and quiet planes. Plenty of leg room and state of the art entertainment system. The big downside is the connection in Lisbon. The airport is small and a bus is needed from the plane to the terminal. Is a mess, takes a lot of time, nobody gives an explanation, boarding zones are not honored, etc.
I thought Miami's airport was very disorganized during the Boarding.
I have been flying internationally for most of like. My first trip with TAP- wonderful! I look forward to flying with them more frequently in the future!
Disastrous boarding. Entered air bridge only to descend stairs and enter a bus. Plane had insufficient storage, was old and chair recline was damaged. Air stewardess was sullen.
The flight crew was good, the flight itself was quick and comfortable
Boarding was late by 30 min due to a bus missing to take us to the plane... And then the flight was delayed by about 90 minutes, in a 60 min flight
Everything was nearly perfect, and TAP staff were especially helpful when we missed our connecting flights and had to get on the next flight to Rome. The only aspect that could have been better was boarding: it was somewhat disorganized, which created a bit of stress. But in the end, everyone got on the plane, so the less-then-perfect boarding process did not take away from the overall excellent experience.
Two of three flight attendants were not super kind as I would expect. The very kind young lady in my section was wonderful but then lady and man up front were not. Sorry but it makes a difference !
O comissário não nos serviu bebida no jantar. Quando voltou somente serviu água.
The flight was good, but not entertainment or free food or drinks were offered.
I liked the early check in. Flight was a bit bumpy due yo weather. Overall, everything went well.
It was awful. For a 37 minute flight time,we had 1:30 hours delay. If someone had a connection flight he or she couldn’t reach for sure. The only positive point was online check in.
Limited snack options cause the snack vendor was on strike
The 6 hour delay with minimal updates was not handled well. After many complaints from most of the un-boarded passengers, food vouchers were offered. The catering strike meant there was no food or snacks on the plane. Beverage service was heavily impacted, only water or juice was available. The staff at the gate was kind enough to inform that "if you want to eat on the plane, you will need to bring it on when boarding".
It was an excellent experience, traveling from Toronto to Denver with United.
Ontime boarding. Almost 1 hour take off delay. We could have boarded slightly later since the pilots were in traffic
I go am isle seat because it was half empty Food strike no food available
Flight was delayed, jeopardizing the following connections. Food was terrible. Crew was great.
This was the first AC flight in a long time that we experienced no delays or frustrations. The gate attendant was extremely polite and accommodating to my husband who has Parkinson’s disease which made boarding extremely stress free. Flight departed ON TIME and was a smooth ride. If only all my AC experiences could be like this.
Great experience on this Air Canada flight. Everyone was polite and respectful, even the passengers are very polite.
Our luggage is missing. We are at the Hotel Gran Via in Barcelona
They allowed some guy to move seats after 3hours of him being next to someone very sick, There were several empty seats, but they moved him to mine. I find that incredibly inconsiderate and should not have been done.
We paid to have overhead carry-on baggage. When we got to the gate we were told that our carry on bags would need to be checked and go below because the flight was full. Notably we were nowhere near the last people to board and about 30 other passengers also had to check their carry-on bags. Other than that the flight was fine.
Crew were very friendly and helpful. They explained to us in detail the delay in our takeoff due to the storm that rolled in from Belfast and did their best to make up the time. Always great to fly BA!
Not sure if the crew were experiencing something unknown to me,but the service of passing water was non-existent.In addition,please take consideration when providing yogurt as alternative for breakfast as some of us, could be lactose intolerant.. thanks
Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!
No entertainment available on flight. Seating too cramped fir an average adult.
When you pay for seat selection but there website doesn't allow you to check in, they shouldn't force you to a middle seat where both random people around you invade your seat
Taking off and landing was so smooth. I like the food too. Served 3 meals on both flights. I have been telling my friends to take British airways
Changed the gate at the last minute but still very organised and lots of communication.