Find Cheap Flights from Toronto Pearson Intl to Milan Malpensa (YYZ - MXP)

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Toronto Pearson Intl to Milan Malpensa Flight Information

Avg. Flight Duration 8h 47m
Flights Arrive in Milan Malpensa
Flights Depart from Toronto Pearson Intl
Flight Price C$ 474
Distance 6,610 km
Airlines WOW air, British Airways, TAP AIR PORTUGAL, Lufthansa, Air France, KLM, Delta, SWISS, American Airlines, Ukraine Intl Air, Air Canada, Brussels Airlines, Iberia, Finnair

Good to Know

Low Season:
November
Best time to beat the crowds
3%
expected price decrease
High Season:
December
Most popular time to fly
5%
expected price increase
Average price:
C$ 910
(avg. price over the last 2 weeks)
Good Deal:
C$ 720
or less (round trip)

When to Book Flights from Toronto Pearson Intl to Milan Malpensa

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for C$ 720 or less.
The cheapest flight from Toronto Pearson Intl to Milan Malpensa was found, on average, 56 days before departure.
Book at least 2 weeks before departure in order to get a below-average price.
Morning departure is around 16% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Toronto Pearson Intl to Milan Malpensa Flights

How long does a flight from Toronto Pearson Intl to Milan Malpensa take?
An average nonstop flight takes 8h 00m, covering a distance of 6610 km.
How many flights are there between Toronto Pearson Intl and Milan Malpensa?
There are 16 (nonstop) flights between Toronto Pearson Intl and Milan Malpensa per week, averaging 2 per day.
Which airlines provide the cheapest flights from Toronto Pearson Intl to Milan Malpensa?
In the past 3 days, the cheapest round-trip tickets were found on WOW air (C$ 474), Multiple Airlines (C$ 554) and British Airways (C$ 589).
Which airlines fly most frequently between Toronto Pearson Intl and Milan Malpensa?
Aegean Airlines (0 times daily), Air Canada (0 times daily), Air India (0 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Toronto Pearson Intl to Milan Malpensa?
For Toronto Pearson Intl to Milan Malpensa, Monday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Milan Malpensa back to Toronto Pearson Intl, the best deals are generally found on Monday, with Tuesday being the most expensive.

Book cheap flights from Toronto Pearson Intl to Milan Malpensa (round-trip)

Airports
Origin
Toronto
C$ 474
only
C$ 474
Destination
Milan
C$ 474
only
C$ 474
Mon, 26 Nov
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
12h 20m
Wed, 5 Dec
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
13h 30m
C$ 474
Trip: 10 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,497 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Wed, 30 Jan
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
19h 00m
Thu, 7 Feb
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
15h 20m
C$ 554
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 13 Nov
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
19h 15m
Thu, 15 Nov
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
13h 00m
C$ 589
Trip: 3 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,442 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
DUS
LHR
Excellent 10.0

Cons: About all

AMS
LGW
Mediocre 2.0

Cons: Daylight savings. Wrong time. Missed flight. $450 to rebook new one-way. What a nightmare!

LGW
FCO
Okay 5.6

Pros: The drew were helpful

Cons: Sitting on the tarmac. No vegan meals.

ORD
LHR
Good 7.0

Pros: Typical solid British Airways service.

Cons: Delayd by 4 hours.

LHR
MAD
Good 6.0

Pros: The plane was a relief - we got exit seats so we could actually sleep all through the flight! The crew was very friendly and nice. The 5 pound food voucher did help after the awful flight from San Francisco,

Cons: No one could explain why the plane was delayed - we were told to just 'look at the monitor'. The BA staff seemed to have no idea what was happening till the boarding started & then our seats were changed without telling us though the flight crew managed to seat us together.

Thu, 29 Nov
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
18h 35m
Fri, 14 Dec
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
32h 10m
C$ 740
Trip: 16 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,095 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
MIA
LIS
Good 6.3

Pros: Service was good and the food was better than average.

Cons: Paying extra for business class so you can sleep just isn't worth it with TAP. We had an older plane, showing its age, and the seats did not go completely flat. So, I kept slipping down and my feet jammed into the seat in front of me.

LIS
VIE
Mediocre 2.0

Cons: the ground personnel were not nice. They also did not seem to know what they were doing. Inconsistent communication. No patience with customers.

LGW
OPO
Excellent 9.6

Pros: Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!

Cons: Unfortunately I had problems at airport security which wasn’t very pleasant!

BOS
LIS
Okay 4.6

Cons: Very warm in cabin, no means of controlling air flow. Seat space very cramped. Very tall person next to me in my space

LIS
LGW
Good 6.6

Pros: Excellent landing, adequate number of attendents, food served, wide aisles

Cons: I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees.

Thu, 21 Feb
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
8h 00m
Fri, 8 Mar
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
9h 35m
C$ 783
Trip: 16 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,625 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
BUD
FRA
Good 7.2

Pros: The flight was 1.5 hours late that almost caused us to miss our connecting flight to Tel Aviv. The service and plane was just OK.

Cons: The vegetarian meal was just fair. The plane was small and bathrooms options limited

FRA
TLV
Okay 5.6

Pros: Relatively fast flight

Cons: No entertainment or perks at all. And the worst thing was that before flight, they closed us in an insulated gate especially for flights to Tel Aviv, something made out of the 1980’s with a small kiosk with cold sandwiches and “espresso” from an automatic machine, if we knew this is the case, we at least would’ve bought something to eat before entering the 80’s terminal/gate.

VCE
FRA
Okay 5.6

Pros: Too cramped for a 10 hour flight

Cons: Same as above

MUC
HKG
Excellent 8.0

Pros: Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good.

LHR
MUC
Excellent 10.0

Cons: a bit late

Sun, 2 Dec
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
13h 00m
Thu, 6 Dec
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
11h 45m
C$ 794
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,933 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
BOS
CDG
Mediocre 3.2

Pros: Nothing

Cons: The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something.

CDG
FCO
Okay 5.6

Pros: Flight on time

Cons: The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only.

CDG
BOS
Excellent 10.0

Pros: Flight crew, pilot,food and entertainment options were great

Cons: Baggage took a while to reach baggage claim but maybe a bit impatient after a long day

RBA
CDG
Excellent 8.8

Pros: Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class.

Cons: Business class seating on the AirBus 318 is very cramped.

ORY
FDF
Okay 4.0

Cons: Long delays to go through security screening and then further delays as the plane was still being fueled at departure time.

Thu, 21 Feb
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
9h 35m
Mon, 4 Mar
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
15h 05m
C$ 799
Trip: 12 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,421 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.5
AMS
MUC
Okay 5.3

Cons: Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all.

LAX
AMS
Good 7.6

Pros: Efficient crew

Cons: Long, slow line at check in. Not many new movies or tv shows

AMS
ALC
Excellent 10.0

Pros: Excellent service. A meal , drink and a coffee included which we were not expecting.

IAD
AMS
Excellent 10.0

Pros: The flight was perfect! Great food,movies and I even got to sleep !

Cons: All was well!

AMS
NCE
Good 6.6

Pros: The crew was efficient. Flight left on time. Food and wine served.

Cons: No entertainment.

Wed, 13 Mar
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
13h 00m
Sat, 23 Mar
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
15h 05m
C$ 802
Trip: 11 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,320 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
ATL
AMS
Good 6.3

Pros: Food was decent and crew were nice enough

Cons: Seat space was small and cramped. Entertainment was poor unfortunately

SLC
OKC
Excellent 10.0

Pros: Direct flight

GSP
ATL
Okay 4.0

Pros: Flight itself was fine

Cons: My flight to Atlanta was delayed which caused me to miss my flight to Seattle. The next earliest flight was booked so had to catch another flight several hours later. No one from Delta offered any sort of compensation.

ATL
ICN
Good 6.0

Cons: Flight took off three hours late. After we boarded the plane, we had to sit on the plane for over three hours before we finally took off. When you’re on a flight that’s already 15 hours long, the last thing you want to do is sit on the plane for an extra three hours for nothing.

AMS
MUC
Okay 5.6

Pros: Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was

Cons: Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really.

Tue, 12 Mar
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
9h 45m
Tue, 26 Mar
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
9h 35m
C$ 804
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,369 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
SFO
Good 7.6

Pros: Food and drink service were excellent and big choice of entertainment

Cons: seat row spacing in economy was too tight for a 10+ hour flight

ORD
ZRH
Good 7.6

Pros: crew are well trained

Cons: chicken dinner was not tasty at all

ZRH
SFO
Mediocre 3.6

Cons: I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches.

BOS
ZRH
Excellent 9.5

Pros: On time; smooth boarding process; lights dimmed for a reasonably long time.

Cons: NO legroom on the Zurich to Dusseldorf flight.

ZRH
BOS
Excellent 9.6

Cons: Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent.

Thu, 17 Jan
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
20h 00m
Wed, 23 Jan
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
31h 32m
C$ 817
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 34,996 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
PHL
MEX
Okay 4.6

Pros: Power outlets at some seats

Cons: Little entertainment choices, no complimentary food, late, charged for even the most basic seat selection

DFW
SJC
Okay 4.3

Pros: Crew was polite, Captain was helpful.

Cons: Flight was delayed due to mechanical issues.

ABQ
DFW
Excellent 8.0

Pros: Comfy seats and legroom in first class

Cons: Expected more than cookies for food in first class.

CDG
ORD
Good 6.0

Pros: Most AA employees on the ground were pleasant. The flight crews were super.

Cons: Terrible landing in Charlotte.Terrible landing in Charlotte

DFW
SAV
Excellent 9.0

Pros: Very attentive first class stewardess. Loved the comfort of the seats and extra legroom in first class.

Cons: Wish wii was free. At least for first class.

Sat, 4 May
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
31h 15m
Sat, 18 May
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
15h 20m
C$ 817
Trip: 15 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 2,961 reviews
Overall
6.3
Boarding
6.5
Comfort
6.1
Crew
7.0
Entertainment
5.1
Food
5.5
TLV
KBP
Excellent 8.0

Pros: No real complaints here. Went on 4 flights in total and all were relatively decent. The planes are old, but 3 of 4 of my planes had upgraded seats with tv screens built in, where you can plug your phone to charge. The seats are of regular comfort, nothing outstanding, but not too bad (I’ve definitely had worse). Cannot regulate AC, which is somewhat annoying, but once again, not a big deal. Did not take food options so can’t comment on that. Flight staff is more or less polite, always smiling, and will make sure you have what you need. Would probably book again with UIA if it were an option.

Cons: No AC regulation, planes are old, and very cramped waiting spaces for bathrooms.

KBP
JFK
Okay 4.0

Cons: No room between seat rows. Flight was very very hot.

HRK
KBP
Mediocre 2.0

Cons: Check in online or pay $17. They don’t tell this. Ticket I had was for no luggage. Do not recall this when I purchased the ticket. Another $45. Agents are rude, not helpful. 7am flight. Only serve water, no coffee.

JFK
KBP
Excellent 10.0

Cons: They charged the extra money for nothing it’s looks like e little bit weird

IST
KBP
Excellent 8.0

Pros: Pleasant flight

Cons: Could not understand the English announcements. Need better audio quality or better grasp of English without foreign accent. Would have appreciated complimentary coffee and tea.

Fri, 18 Jan
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
15h 30m
Thu, 24 Jan
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
14h 45m
C$ 846
Trip: 7 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 21 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
RDU
Mediocre 3.3

Pros: Nothing

Cons: I didn’t like anything about this flight, except that we arrived safely. I had the last seat, next to the toilet, and that container or whatever it is, was dirty. Every time someone flushed, I was bathed in the smell of urine. It was raining in Toronto; consequently, my checked bag was wet through. I’m glad I was coming home rather than arriving at a vacation destination, where all my stuff would’ve been wet. I’d like to see some effort put into keeping my bag dry. Also, the passengers had to slog through the rain to get on the plane!

YYZ
MXP
Mediocre 3.3

Pros: The 10 Euro voucher was the only pleasant part of the flight.

Cons: Our flight through Air Canada arriving to Toronto was late and our flight to Milan from Toronto was also delayed. We would have been able to get onto the flight from Toronto to Milan because we made it to the gate in time but because our baggage was not with us we had to take the next flight that then took us to the U.K. and then to Milan. With the next air canada flight also being delayed, go figure. We finally arrive in Milan and with an entire day gone to explore the city. We waited 2 hours for luggage when our bags never came we checked lost and found and it turns out that our luggage was still in Toronto. Seriously Air Canada? Our luggage hasn't even left Toronto yet? So much for not being able to catch or last flight because our bags were not with us. We finally get our luggage a day later on the exact same flight we would have taken the day before, had Air Canada not screwed everything up.

YYZ
MXP
Excellent 8.0

Pros: The service was good

Cons: The breakfast served was too little. We only received a drink and a biscuit.

YYZ
MXP
Mediocre 2.0

Cons: like i said above, i booked a ticket to milan but never got there. air canada or kayak screw up and made a route change. i ended up in frankfurt germany.

YYZ
MXP
Okay 4.6

Pros: The movie selection on the flight. I'm glad I could watch something because I didn't have a window to look out of.

Cons: The seat was across from the bathroom in an aisle without a window? How are those seats available for full price sale? They should absolutely be discounted. They were absolutely by far the worst seats in the plane. I'm incredibly disappointed that my brother and I were appointed those. I will probably never book through kayak again.

Tue, 15 Jan
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
44h 25m
Fri, 25 Jan
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
22h 20m
C$ 853
Trip: 11 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,935 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BUD
BRU
Okay 4.3

Cons: Flight delays is a constant problem with this company

MAD
BRU
Mediocre 2.3

Pros: The food was okay but thats the best thing I can say.

Cons: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!

BUD
BRU
Mediocre 3.6

Cons: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent

TLV
BRU
Okay 5.0

Pros: Arrived ahead of time

Cons: Not business treatment, the boarding que, the seats, the food

BRU
YYZ
Excellent 9.3

Pros: Great service, food and entertainment.

Fri, 11 Jan
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
28h 55m
Mon, 21 Jan
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
28h 43m
C$ 939
Trip: 11 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,399 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
JFK
MAD
Excellent 8.3

Pros: Tenía reservado uno y de repente desaprecio

LIS
MAD
Excellent 8.0

Pros: On time

Cons: No seat choice.

MAD
MIA
Mediocre 2.6

Cons: We were charged 100 Euros extra as they indicated the 2 pieces laugage was not included. They didn't respect the seats that where assigned in the reservation claiming we jus reserved the sits but didng pay for them.

RAK
MAD
Mediocre 2.0

Pros: Iberia airlines is a disaster

MAD
LHR
Okay 5.6

Pros: Every thing was ok

Cons: N/A

Wed, 28 Nov
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
12h 20m
Wed, 12 Dec
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
13h 30m
C$ 501
Trip: 15 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,497 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

SXF
KEF
Good 6.3

Cons: Seats are too small

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Wed, 1 May
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
12h 20m
Wed, 22 May
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
12h 35m
C$ 501
Trip: 22 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,497 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

SXF
KEF
Good 6.3

Cons: Seats are too small

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

Mon, 21 Jan
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
18h 45m
Sat, 2 Feb
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
15h 25m
C$ 579
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 2 Dec
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
30h 45m
Wed, 5 Dec
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
13h 00m
C$ 589
Trip: 4 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,442 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
MAD
Good 6.0

Pros: The plane was a relief - we got exit seats so we could actually sleep all through the flight! The crew was very friendly and nice. The 5 pound food voucher did help after the awful flight from San Francisco,

Cons: No one could explain why the plane was delayed - we were told to just 'look at the monitor'. The BA staff seemed to have no idea what was happening till the boarding started & then our seats were changed without telling us though the flight crew managed to seat us together.

LHR
DEN
Excellent 9.6

Pros: We had two seats alone on the side, in row 51(!), with plenty of room and easy access (but not too close) to the loo. The Boeing 747 has aged well and was a bit more comfortable than the 787 Dreamliner we took over to Europe.

Cons: Only downside was the clunky seatback entertainment screen, which probably looked bad 20 years ago when they put it in.

LGW
ACE
Excellent 10.0

Pros: The flight was only 3.5hrs it was exelent.

ORD
LHR
Good 7.0

Pros: Typical solid British Airways service.

Cons: Delayd by 4 hours.

SAN
LHR
Okay 4.3

Pros: Fare good

Cons: Old plane, everything terrible because of seat size and spacing

Mon, 6 May
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
12h 20m
Sun, 19 May
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
12h 35m
C$ 501
Trip: 14 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,497 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Sat, 4 May
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
38h 05m
Tue, 14 May
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
13h 06m
C$ 1228
Trip: 11 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,229 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Excellent 10.0

Pros: Hi enjoy the trip

Cons: No complaints

HEL
LHR
Excellent 8.5

Pros: Speed boarding process.

Cons: No entertainment system on a 3 hour flight...

ARN
HEL
Excellent 10.0

Pros: Very enjoyable

Cons: I have no complaints

NRT
HEL
Excellent 9.0

Pros: Speedy boarding process, good meal choices.

Cons: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.

HEL
NRT
Excellent 9.6

Pros: New plane, good food choices.

Cons: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

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