Flying business class saves you. Once you get out of the terminal and onto the plane, it’s fine. The traffic at the gate is a horror. No organization at all. The fact that Business class is promised early boarding is a myth.
I have flown over 2million miles. Great flight but bizarre boarding process. They must have paged half the passengers to the desk for documentation check before boarding anyone. Overall great value.
The flight itself was pleasant and on time. Crew was very good. However, breakfast food was barely acceptable. Unfortunately this satisfies the recent industry standards. I asked for a sandwich with ham (another choice was cheese), but received a sandwich with roast beef.
Boarding could've been improved a bit, the rest is excellent.
Agents helping disable person doesnt know connections to Poland and after 9 agents helping and 2hours ,we made it to proper terminal. Polish Dreamliner its Polish nightmare liner with so narrow seats and no room under front seat for bag and feet,in economy class.To upgrade, to higher standart cost an arm and leg ,even there are empty seats No good experience overall
The 737 lacked business-class seating. It was basically economy plus but with the middle seats left unsold. There were no TV screens but good food and service.
Boarding was impossible to navigate. Had mobility issues and a business class ticket, but still boarded almost at the end of the queue because there was absolutely no organization or assistance.
The flight was delayed by an hour which caused me to lose my car rental in Vilnius
All good! But sandwiches for breakfast need to be warm!!!!! Not cold!!! You do not want anything cold in your stomach in the morning!… think about it!
Lost my suitcase. And communication was poor. No offers of compensation for over 24 hour delay of bag
Turkish Airlines made a long flight from YVR to IST a great flying experience. From the attendants, to the food, to the entertainment program to all the extras, a twelve hour flight ‘flew by’. Late departure and arrival was not the airline’s fault.
Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up
This is really the rating of two flights. JFK to IST then IST to NQZ. New York to Istanbul was good. Good crew and all positives. The flight to Astana was so bad that brought it all down. Crew was nonexistent above the minimum, seats were cramped, and it was hot on the plane. Turkish Airlines seems to be slipping down to US based carriers level.
The flight attendants were great! The seating for business class is better on other airlines. The food was also good!
Great food, great entertainment and very helpful, caring & attentive staff.
Food is getting worse. They use to be different than other airlines. Their economy classes food sucks. Stuff was very helpful.
Horrible, they forgot our luggage, the food was terrible, the crew were rude, the flight was delayed, I hated every aspect of this flight
The flight was delayed so connection was missed. In Istanbul we were taken to a hotel and no one in the hotel knew so we had to wait hours in the lobby of the hotel while the airline and hotel coordinated. The airline staff is rude at times
The checking line was very long , when checked the bags and got the boarding pass but moved fairly fast . The boarding line was long and the ground crew didn’t provide priority to kids boarding . But the air crew on the plane were very nice and polite . Too bad my daughter’s table try was broken which made the trip less enjoyable.
Food could have been hotter. More padding needed in economy seats
