Find Cheap Flights from Toronto Pearson Intl to Shanghai (YYZ - CN2)

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Book cheap flights from Toronto Pearson Intl to Shanghai (round-trip)

Airports
Origin
Toronto
C$ 653
only
C$ 653
Destination
Shanghai
C$ 653
only
C$ 653
C$ 687
only
C$ 687
Wed, 14 Mar
YYZ
PVG
14h 55m
Wed, 4 Apr
PVG
YYZ
14h 15m
C$ 653
Trip: 22 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 19 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
YYZ
PVG
Excellent 10.0

Flight to Shanghai was earlier than scheduled which was better for me.

Flight from Shanghai to Manila was delayed.

YYZ
PVG
Excellent 8.6

Decent variety of newer movies. Food was pretty good for airplane food. Flight was on time.

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

YYZ
PVG
Good 7.3

Lot's of entertainment options on in-flight console. Also, the price point was very reasonable.

The crew often ignored requests and not enough meals/ snacks were served for such a long flight.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

Wed, 6 Dec
YYZ
PVG
38h 19m
Wed, 13 Dec
PVG
YYZ
19h 40m
C$ 739
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25376 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
FAT
LAX
Excellent 8.0

YYC is a nice airport. I have found I like Canadian's more then Americans when it come to air travel.

LAX is not a convenient airport at all.

STL
DFW
Okay 4.6

Me 6’ 200 lb sitting in middle seat next to somebody that needed 2 seats for self (pls understand I’m not unsensetive nor prejudice just stating a fact). I requested to sit in last row (of both sides of plane that were empty but attendant said sears reserved for attendants - 2).

NRT
DFW
Mediocre 3.0

The calmness and assurance from the cockpit was promising

Flight attendants were not pleasant at all. They had know clue what to do during the flight emergency.

PHL
CDG
Okay 5.0

The movie selection was great, the movie player barely worked.

The movie player/touch screen barely worked. The food is terrible.

ORD
LHR
Good 6.6

The flight itself was fine

I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying.

Sun, 25 Mar
YYZ
PVG
14h 30m
Sat, 12 May
PVG
YYZ
18h 35m
C$ 755
Trip: 49 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 11 Apr
YYZ
PVG
14h 30m
Wed, 25 Apr
PVG
YYZ
14h 15m
C$ 678
Trip: 15 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 19 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
YYZ
PVG
Mediocre 2.0

Nothing

You are not allowed to use your phone even in flight mode. Food is disgusting

YYZ
PVG
Good 7.3

Lot's of entertainment options on in-flight console. Also, the price point was very reasonable.

The crew often ignored requests and not enough meals/ snacks were served for such a long flight.

YYZ
PVG
Mediocre 2.0

Nothing

Domestic portion of the flight was first canceled then rescheduled then delayed. This issue keeps occurring and should not be recommended on Kayak!

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

Wed, 6 Dec
YYZ
SHA
38h 19m
Wed, 13 Dec
SHA
YYZ
19h 40m
C$ 739
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25376 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
LHR
Good 6.6

The flight itself was fine

I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying.

PHL
CDG
Good 6.3

The actual flight was fine. But leading up to it not so much.

Please inform travelers that their passport must not expire within 3-6 months of their trip to France. I was unaware of this and was not allowed on our flight in Philadelphia because my passport would expire in two months. We lost an entire day in France because I had to go to the customs office the next morning and get an emergency passport. I travel frequently, but somehow was not aware of this rule. If I had known I would have fixed the issue months ago. Multiple people viewed my ticket and passport before arriving in Philadelphia and no one caught this error until right as I was boarding the flight to Paris.

NRT
DFW
Mediocre 3.0

The calmness and assurance from the cockpit was promising

Flight attendants were not pleasant at all. They had know clue what to do during the flight emergency.

FAT
LAX
Excellent 8.0

YYC is a nice airport. I have found I like Canadian's more then Americans when it come to air travel.

LAX is not a convenient airport at all.

DEN
ORD
Excellent 10.0

Comfortable seats, good legroom.

Not enough coffee for breakfast.

Sun, 25 Mar
YYZ
SHA
14h 30m
Sat, 12 May
SHA
YYZ
18h 35m
C$ 755
Trip: 49 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 7 Apr
YYZ
SHA
14h 30m
Sun, 22 Apr
SHA
YYZ
14h 15m
C$ 687
Trip: 16 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

Tue, 5 Dec
YYZ
PVG
31h 13m
Thu, 14 Dec
PVG
YYZ
35h 05m
C$ 742
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25376 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
JFK
LHR
Good 6.6

The flight was good, as well as the attentive staff

Kayak messed up royally by saying this flight was an Iberian. We went to the Iberian terminal as the email I received said the flight was an Iberian. After waiting on line for twenty minutes we were informed that this changed to an American Airlines/ British airways flight. We had to AirTran to the next terminal and almost missed the flight. Kayak needs to keep their customers better informed.

PHL
CDG
Okay 5.0

The movie selection was great, the movie player barely worked.

The movie player/touch screen barely worked. The food is terrible.

STL
DFW
Okay 4.6

Me 6’ 200 lb sitting in middle seat next to somebody that needed 2 seats for self (pls understand I’m not unsensetive nor prejudice just stating a fact). I requested to sit in last row (of both sides of plane that were empty but attendant said sears reserved for attendants - 2).

DFW
HKG
Good 6.6

seat and seating was nice, boarding was efficient, movies okay

while the dinner was okay, the stromboli which came as a snack of sorts was terrible and caused me to be "on the run" for the next 12 hours. the last five hours of the flight and then at home were awful

MBJ
PHL
Excellent 8.0

The cost for the internet was great

Hmm can’t think of anything at this time

Sat, 7 Apr
YYZ
PVG
14h 30m
Sun, 22 Apr
PVG
YYZ
14h 15m
C$ 687
Trip: 16 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 19 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
YYZ
PVG
Mediocre 2.0

Nothing

You are not allowed to use your phone even in flight mode. Food is disgusting

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

SFO
PVG
Okay 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

YYZ
PVG
Excellent 8.6

Decent variety of newer movies. Food was pretty good for airplane food. Flight was on time.

Wed, 6 Dec
YYZ
PVG
24h 56m
Wed, 13 Dec
PVG
YYZ
19h 40m
C$ 762
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 5 Dec
YYZ
SHA
30h 08m
Tue, 19 Dec
SHA
YYZ
29h 41m
C$ 742
Trip: 15 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25376 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
LHR
Good 6.6

The flight itself was fine

I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying.

JFK
LHR
Good 6.6

The flight was good, as well as the attentive staff

Kayak messed up royally by saying this flight was an Iberian. We went to the Iberian terminal as the email I received said the flight was an Iberian. After waiting on line for twenty minutes we were informed that this changed to an American Airlines/ British airways flight. We had to AirTran to the next terminal and almost missed the flight. Kayak needs to keep their customers better informed.

LAX
OGG
Okay 5.3

First Class seating was of course better than economy.

Flight to Maui had no Mai Tai drinks available, no heated towels, no dessert, barely any service from the flight attendant(s).

STL
DFW
Okay 4.6

Me 6’ 200 lb sitting in middle seat next to somebody that needed 2 seats for self (pls understand I’m not unsensetive nor prejudice just stating a fact). I requested to sit in last row (of both sides of plane that were empty but attendant said sears reserved for attendants - 2).

DFW
SJD
Excellent 8.3

Best fligh I had in some time. Left on time, arrived early very attentitive crew (with smiles as they worked through the rear cabin - wish I had their names to give recognition for/to). Food rating should have had a ‘NA’ as I nor partner did not consume any food.

Can’t think of one thing - unless a flying saucer could have delivered me like in about 5 minutes to Cabo! Ok - maybe one thing: charging for a checked bag on international flight seems rediculous (you asked).

Tue, 27 Mar
YYZ
SHA
14h 30m
Sun, 22 Apr
SHA
YYZ
14h 15m
C$ 696
Trip: 27 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

Tue, 27 Feb
YYZ
SHA
14h 55m
Mon, 5 Mar
SHA
YYZ
19h 18m
C$ 803
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 27 Feb
YYZ
PVG
14h 55m
Mon, 5 Mar
PVG
YYZ
19h 18m
C$ 803
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 2 Feb
YYZ
PVG
14h 55m
Tue, 20 Mar
PVG
YYZ
14h 20m
C$ 755
Trip: 46 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 19 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

YYZ
PVG
Mediocre 2.0

Nothing

Domestic portion of the flight was first canceled then rescheduled then delayed. This issue keeps occurring and should not be recommended on Kayak!

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

YYZ
PVG
Excellent 10.0

Flight to Shanghai was earlier than scheduled which was better for me.

Flight from Shanghai to Manila was delayed.

Mon, 19 Feb
YYZ
SHA
14h 55m
Fri, 13 Apr
SHA
YYZ
14h 15m
C$ 784
Trip: 53 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

Tue, 8 May
YYZ
PVG
14h 30m
Mon, 2 Jul
PVG
YYZ
14h 15m
C$ 795
Trip: 56 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 19 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
YYZ
PVG
Mediocre 2.0

Nothing

Domestic portion of the flight was first canceled then rescheduled then delayed. This issue keeps occurring and should not be recommended on Kayak!

YYZ
PVG
Excellent 8.6

Decent variety of newer movies. Food was pretty good for airplane food. Flight was on time.

YYZ
PVG
Mediocre 2.0

Nothing

You are not allowed to use your phone even in flight mode. Food is disgusting

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

YYZ
PVG
Excellent 10.0

Flight to Shanghai was earlier than scheduled which was better for me.

Flight from Shanghai to Manila was delayed.

Tue, 8 May
YYZ
SHA
14h 30m
Mon, 2 Jul
SHA
YYZ
14h 15m
C$ 795
Trip: 56 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

Sun, 8 Apr
YYZ
SHA
14h 30m
Wed, 25 Apr
SHA
YYZ
14h 15m
C$ 799
Trip: 18 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
LAX
Okay 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

PVG
WUH
Mediocre 2.0

Nothing

Everything, will never use again. Worst flight experience I have had has been with this airline

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

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The fares displayed include all taxes and fees for economy class travel and were found by the provider in the last 72 hours. Seats are limited and may not be available on all flights and days. Fares are subject to change and may not be available on all flights or dates of travel. Some carriers charge additional fees for extra checked bags. Please check the carriers' sites.